# BookSteam, Phorest Salon Software vs Zenoti Comparison

| | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 16 | 30 | 284 | 
| **Largest Market Segment** | Small-Business (66.7% of reviews) | Small-Business (96.6% of reviews) | Small-Business (81.7% of reviews) | 
| **Entry Level Price** | $19.95 0 Users Per Month | No pricing available | No pricing available | 

---
## Top Pros & Cons

### BookSteam

**Not enough data**

### Phorest Salon Software

**Not enough data**

### Zenoti

Pros:
- Customer Support (45 reviews)
- Features (31 reviews)

Cons:
- Complex Setup (14 reviews)
- Complexity (13 reviews)

---
## Ratings Comparison
| Rating | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
  | **Meets Requirements** | 9.3 (14 reviews) | 8.3 (25 reviews) | 8.9 (236 reviews) | 
  | **Ease of Use** | 9.3 (14 reviews) | 8.7 (25 reviews) | 8.2 (241 reviews) | 
  | **Ease of Setup** | 8.7 (5 reviews) | 8.2 (11 reviews) | 7.5 (206 reviews) | 
  | **Ease of Admin** | 9.7 (5 reviews) | 8.8 (11 reviews) | 8.2 (157 reviews) | 
  | **Quality of Support** | 9.6 (14 reviews) | 8.8 (25 reviews) | 9.0 (234 reviews) | 
  | **Has the product been a good partner in doing business?** | 10.0 (5 reviews) | 9.2 (11 reviews) | 9.0 (156 reviews) | 
  | **Product Direction (% positive)** | 10.0 (13 reviews) | 9.1 (25 reviews) | 9.0 (229 reviews) | 

---
## Pricing

### BookSteam

#### Entry-Level Pricing

Plan: Solo

Price: $19.95 0 Users Per Month

Key Features:
- Unlimited Bookings
- Service Scheduling
- Resource Scheduling

[Browse all 4 editions](https://www.g2.com/products/booksteam/pricing)

#### Free Trial

Yes

### Phorest Salon Software

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zenoti

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Spa and Salon Management

| Product | Score | Reviews |
|---|---|---|
| **BookSteam** | N/A | N/A |
| **Phorest Salon Software** | 7.0/10 | 5 |
| **Zenoti** | 8.7/10 | 120 |

#### Business Administration - Spa Management

| Feature | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 8.5 (95 reviews) | 
| **Billing & Sales** | Not enough data | Not enough data | 9.1 (98 reviews) | 
| **Employee Management** | Not enough data | Not enough data | 8.8 (99 reviews) | 

#### Marketing - Spa Management

| Feature | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **Membership** | Not enough data | Not enough data | 8.7 (84 reviews) | 
| **Social Review** | Not enough data | 7.3 (5 reviews) | 8.3 (84 reviews) | 
| **Automated Campaigns** | Not enough data | Not enough data | 8.6 (85 reviews) | 

#### Guest Experience - Spa Management

| Feature | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **Scheduling** | Not enough data | 6.7 (5 reviews) | 9.1 (112 reviews) | 
| **Surveys** | Not enough data | Not enough data | 8.5 (77 reviews) | 
| **Customer Trends** | Not enough data | Not enough data | 8.8 (83 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **BookSteam** | N/A | N/A |
| **Phorest Salon Software** | N/A | N/A |
| **Zenoti** | N/A | N/A |

#### Notifications

| Feature | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **Confirmations & Reminders** | Not enough data | Not enough data | Not enough data | 
| **Appointment Follow-Up** | Not enough data | Not enough data | Not enough data | 
| **Scheduling Notifications** | Not enough data | Not enough data | Not enough data | 

#### Settings

| Feature | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **Time Zone Detection** | Not enough data | Not enough data | Not enough data | 
| **Availability Settings** | Not enough data | Not enough data | Not enough data | 
| **Blocked Time Settings** | Not enough data | Not enough data | Not enough data | 

#### Personalization

| Feature | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | Not enough data | 
| **Links** | Not enough data | Not enough data | Not enough data | 

#### Integrations

| Feature | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **Multi- Calendar Integration** | Not enough data | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | Not enough data | 
| **Payment Acceptance** | Not enough data | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | Not enough data | 
| **Communication** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 
| **AI Text-to-Image** | Not enough data | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **BookSteam** | N/A | N/A |
| **Phorest Salon Software** | N/A | N/A |
| **Zenoti** | 8.5/10 | 118 |

#### Business Management

| Feature | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 8.4 (101 reviews) | 
| **Merchant Services** | Not enough data | Not enough data | 8.7 (106 reviews) | 
| **Appointment Scheduling** | Not enough data | Not enough data | 9.2 (113 reviews) | 
| **Employee Management** | Not enough data | Not enough data | 8.7 (107 reviews) | 

#### Marketing

| Feature | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **Client Communications** | Not enough data | Not enough data | 8.5 (108 reviews) | 
| **Loyalty Management** | Not enough data | Not enough data | 8.5 (101 reviews) | 
| **CRM** | Not enough data | Not enough data | 8.5 (104 reviews) | 

#### Practice Management

| Feature | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **Patient Records** | Not enough data | Not enough data | 8.6 (110 reviews) | 
| **Photo Management** | Not enough data | Not enough data | 8.4 (98 reviews) | 
| **E-Prescribing and Lab Orders** | Not enough data | Not enough data | Feature Not Available | 
| **Patient Portal** | Not enough data | Not enough data | 8.5 (98 reviews) | 
| **Insurance Billing** | Not enough data | Not enough data | Feature Not Available | 

#### Platform Tools

| Feature | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 8.6 (107 reviews) | 
| **Healthtech Integrations** | Not enough data | Not enough data | 8.2 (87 reviews) | 
| **Mobile App** | Not enough data | Not enough data | 8.1 (98 reviews) | 

---
## Categories

**Unique to BookSteam (1):** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)

**Unique to Phorest Salon Software (1):** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management)

**Unique to Zenoti (2):** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management), [Medical Spa Software](https://www.g2.com/categories/medical-spa)


---
## Reviewer Demographics

### By Company Size

| Segment | BookSteam | Phorest Salon Software | Zenoti | 
|---|---|---|---|
| **Small-Business** | 66.7% | 96.6% | 81.7% | 
| **Mid-Market** | 16.7% | 3.4% | 16.8% | 
| **Enterprise** | 16.7% | 0% | 1.4% | 

### By Industry

#### BookSteam

- **Health, Wellness and Fitness:** 33.3%
- **Market Research:** 6.7%
- **Human Resources:** 6.7%
- **Hospitality:** 6.7%
- **Hospital & Health Care:** 6.7%
- **Financial Services:** 6.7%
- **Entertainment:** 6.7%
- **Cosmetics:** 6.7%
- **Construction:** 6.7%
- **Computer Software:** 6.7%
- **Other:** 6.7%

#### Phorest Salon Software

- **Health, Wellness and Fitness:** 27.6%
- **Consumer Services:** 27.6%
- **Cosmetics:** 13.8%
- **Retail:** 10.3%
- **Marketing and Advertising:** 3.4%
- **Hospitality:** 3.4%
- **Facilities Services:** 3.4%
- **Consumer Goods:** 3.4%
- **Computer Software:** 3.4%
- **Accounting:** 3.4%

#### Zenoti

- **Health, Wellness and Fitness:** 32.1%
- **Medical Practice:** 28.5%
- **Consumer Services:** 13.1%
- **Cosmetics:** 9.1%
- **Retail:** 2.9%
- **Alternative Medicine:** 2.9%
- **Hospitality:** 2.9%
- **Hospital & Health Care:** 2.2%
- **Accounting:** 1.1%
- **Marketing and Advertising:** 0.7%
- **Other:** 4.4%

---
## Alternatives

### Alternatives to BookSteam

- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2642 reviews)
- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (518 reviews)
- [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.7/5 stars (409 reviews)
- [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) — 4.7/5 stars (1934 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5823 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5173 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2569 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1995 reviews)

### Alternatives to Phorest Salon Software

- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (518 reviews)
- [Meevo](https://www.g2.com/products/meevo/reviews) — 3.5/5 stars (43 reviews)
- [SimplyBook.me](https://www.g2.com/products/simplybook-me/reviews) — 4.4/5 stars (109 reviews)
- [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.7/5 stars (409 reviews)
- [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) — 4.5/5 stars (197 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews)
- [Mangomint](https://www.g2.com/products/mangomint/reviews) — 4.9/5 stars (98 reviews)
- [Rosy Salon Software](https://www.g2.com/products/rosy-salon-software-rosy-salon-software/reviews) — 4.6/5 stars (15 reviews)
- [Boulevard](https://www.g2.com/products/boulevard-labs-inc-boulevard/reviews) — 4.4/5 stars (100 reviews)

### Alternatives to Zenoti

- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (518 reviews)
- [Mangomint](https://www.g2.com/products/mangomint/reviews) — 4.9/5 stars (98 reviews)
- [Boulevard](https://www.g2.com/products/boulevard-labs-inc-boulevard/reviews) — 4.4/5 stars (100 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews)
- [Meevo](https://www.g2.com/products/meevo/reviews) — 3.5/5 stars (43 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.7/5 stars (409 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)
- [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (282 reviews)

---
## Top Discussions

### BookSteam

No discussions available for this product.

### Phorest Salon Software

- Title: [What happens if the Internet goes down? Will I still be able to access Phorest?](https://www.g2.com/discussions/wifi-internet) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Your Internet connection is highly unlikely to go down.

If it happens, you will be able to log onto the Phorest Go app from your phone or tablet using..."
- Title: [Will you train my team to use Phorest?](https://www.g2.com/discussions/training-b7de6d88-6e18-479a-aedf-4fbd4dac57f7) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. We will train your team for you.

We train everybody together to start. We also train owners and managers about more advanced features (like access..."
- Title: [What if I add new stylists or therapists to my team? Will you train them too?](https://www.g2.com/discussions/new-members-of-your-team) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. We will train them too.

Our promise is to get everyone on your team, at any stage of the adventure, confident, competent and at total ease with the..."
- Title: [Is Phorest just a software?](https://www.g2.com/discussions/the-software) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No. It’s also a team dedicated to help YOU grow.

We train you to use the software, give you ideas for your marketing, teach you how to use our most..."
- Title: [Is my data secure with Phorest? Where is it stored?](https://www.g2.com/discussions/data-security-1748a6b3-6c69-4854-a4ef-06a3c89b36d2) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Your data is stored in multiple data centres to provide high availability and redundancy in case of data centre failure. We employ the services of Amazon Web..."

### Zenoti

- Title: [Is Zenoti cloud-based?](https://www.g2.com/discussions/is-zenoti-cloud-based) — 1 comment
  > **Top comment:** "Yes, Zenoti is cloud-based."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/booksteam-vs-phorest-salon-software-vs-zenoti)