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Compare BookingKoala and Service Fusion 
Featured Products
At a Glance
Market Segments
Small-Business (91.7% of reviews)
Small-Business (83.3% of reviews)
Entry-Level Pricing
$27 Per Month
Starting at $208.00
BookingKoala
Star Rating
(36)4.8 out of 5
Market Segments
Small-Business (91.7% of reviews)
Pros & Cons
Entry-Level Pricing
$27 Per Month
Browse all 3 pricing plansService Fusion
Star Rating
(118)4.1 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $208.00
Browse all 3 pricing plansBookingKoala vs Service Fusion
When assessing the two solutions, reviewers found BookingKoala easier to use, set up, and administer. Reviewers also preferred doing business with BookingKoala overall.
- Reviewers felt that BookingKoala meets the needs of their business better than Service Fusion.
- When comparing quality of ongoing product support, reviewers felt that BookingKoala is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of BookingKoala over Service Fusion.
Pricing
Entry-Level Pricing
BookingKoala
Starter Plan
$27
Per Month
This plan is limited to up to 5 providers and unlimited monthly bookings.
- Website Builder/Themes
- Booking Forms & Customization
- Mobile Access
Service Fusion
STARTER
Starting at $208.00
All essential features + text messaging & auto-reminders
- Office Users / Field Workers (Unlimited)
- Customers (Unlimited)
- Estimates & Jobs (Unlimited)
Free Trial
BookingKoala
Free Trial is available
Service Fusion
No trial information availableRatings
Meets Requirements
9.7
33
8.2
108
Ease of Use
9.7
34
8.5
108
Ease of Setup
9.2
6
7.9
77
Ease of Admin
9.4
6
8.2
75
Quality of Support
9.4
33
8.4
107
Has the product been a good partner in doing business?
9.2
6
8.5
75
Product Direction (% positive)
9.3
34
8.2
109
Features by Category
Payment Processing
Not enough data
8.1
19
Not enough data
8.1
26
Not enough data
8.3
23
Not enough data
Feature Not Available
Administration
Not enough data
7.6
25
Not enough data
Feature Not Available
Not enough data
7.8
26
Not enough data
Feature Not Available
Not enough data
7.9
18
Not enough data
7.6
20
Not enough data
7.4
20
Payment Options
Not enough data
Feature Not Available
Not enough data
8.4
25
Security
Not enough data
8.1
24
Platform
Not enough data
7.1
26
Not enough data
Feature Not Available
Generative AI
Not enough data
7.9
20
Not enough data
7.3
20
Before the Job
9.6
31
8.3
78
9.5
29
8.9
80
9.4
30
8.3
78
9.7
31
8.4
80
On the Job
9.7
29
8.1
78
9.2
28
8.0
79
9.1
28
7.4
59
9.6
30
8.1
73
Feature Not Available
Feature Not Available
After the Job
9.4
30
7.6
75
9.4
29
7.3
71
9.8
30
8.5
77
9.3
28
7.4
62
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BookingKoala and Service Fusion are categorized as Field Service Management
Unique Categories
BookingKoala has no unique categories
Service Fusion is categorized as Payment Processing and HVAC
Reviews
Reviewers' Company Size
BookingKoala
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Service Fusion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
36.1%
Hospitality
13.9%
Veterinary
8.3%
Transportation/Trucking/Railroad
5.6%
Business Supplies and Equipment
5.6%
Other
30.6%
Construction
30.7%
Electrical/Electronic Manufacturing
9.6%
Consumer Services
8.8%
Facilities Services
7.0%
Information Technology and Services
4.4%
Other
39.5%
Discussions
BookingKoala has no discussions with answers
When will Service Fusion be able integrate HST with Quickbooks properly?
3 Comments
SK
The support team has tried 3 different ways. It is an extremely frustrating and time consuming situation every month when sending statements out from...Read more
How do I set params on time tracking to round up or down to the nearest half hour?
1 Comment
LM
You can manually add the time in yourself if you want to round up or down and it will stay at the time you entered if you do do it manuallyRead more
Is Service Fusion compatible with Quickbooks?
1 Comment
AS
Yes it is! It will sync every night and works great with it. Read more
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