Compare BookingKoala and Dynamics 365 Field Service 
At a Glance
Market Segments
Small-Business (91.7% of reviews)
Mid-Market (37.6% of reviews)
Entry-Level Pricing
$27 Per Month
No pricing available
BookingKoala
Star Rating
(36)4.8 out of 5
Market Segments
Small-Business (91.7% of reviews)
Pros & Cons
Entry-Level Pricing
$27 Per Month
Browse all 3 pricing plansDynamics 365 Field Service
Star Rating
(155)3.9 out of 5
Market Segments
Mid-Market (37.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Field ServiceBookingKoala vs Dynamics 365 Field Service
When assessing the two solutions, reviewers found BookingKoala easier to use, set up, and administer. Reviewers also preferred doing business with BookingKoala overall.
- Reviewers felt that BookingKoala meets the needs of their business better than Dynamics 365 Field Service.
- When comparing quality of ongoing product support, reviewers felt that BookingKoala is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of BookingKoala over Dynamics 365 Field Service.
Pricing
Entry-Level Pricing
BookingKoala
Starter Plan
$27
Per Month
This plan is limited to up to 5 providers and unlimited monthly bookings.
- Website Builder/Themes
- Booking Forms & Customization
- Mobile Access
Dynamics 365 Field Service
No pricing availableFree Trial
BookingKoala
Free Trial is available
Dynamics 365 Field Service
No trial information availableRatings
Meets Requirements
9.7
33
8.6
132
Ease of Use
9.7
34
8.3
134
Ease of Setup
9.2
6
8.0
49
Ease of Admin
9.4
6
8.3
49
Quality of Support
9.4
33
8.3
129
Has the product been a good partner in doing business?
9.2
6
8.4
47
Product Direction (% positive)
9.3
34
7.6
128
Features by Category
Territory Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Route Planning
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Management
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Presentation and Forms
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
5
Not enough data
Not enough data
Before the Job
9.6
31
8.2
93
9.5
29
8.0
80
9.4
30
8.1
85
9.7
31
7.8
79
On the Job
9.7
29
8.3
90
9.2
28
8.3
101
9.1
28
Feature Not Available
9.6
30
8.2
92
Feature Not Available
7.7
16
After the Job
9.4
30
8.2
98
9.4
29
8.0
93
9.8
30
7.8
88
9.3
28
8.1
86
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BookingKoala and Dynamics 365 Field Service are categorized as Field Service Management
Unique Categories
BookingKoala has no unique categories
Dynamics 365 Field Service is categorized as Field Sales
Reviews
Reviewers' Company Size
BookingKoala
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynamics 365 Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
36.1%
Hospitality
13.9%
Veterinary
8.3%
Transportation/Trucking/Railroad
5.6%
Business Supplies and Equipment
5.6%
Other
30.6%
Hospital & Health Care
7.4%
Education Management
5.4%
Computer Software
4.7%
Information Technology and Services
4.0%
Accounting
3.4%
Other
75.2%
Alternatives
Discussions
BookingKoala has no discussions with answers
Dynamics 365 Field Service has no discussions with answers
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