# Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) vs Bonterra Network for Good Comparison --- ## AI Generated Summary - **G2 reviewers report** that Bonterra Network for Good excels in user experience, with many users highlighting its **intuitive interface** and ease of learning. One user mentioned, "Easy to learn - so much I still haven't learned, but have access to videos and chats when I am ready!" This suggests a supportive learning environment that can benefit new users. - **Users say** that Salesforce Nonprofit Cloud offers extensive customization options, making it a versatile choice for organizations with specific needs. Reviewers appreciate its ability to "keep tabs on donations and voluntaries," indicating that it can effectively manage complex fundraising operations. - **According to verified reviews** , Bonterra Network for Good stands out for its **quality of support** , receiving high praise for its responsiveness and helpful resources. One user noted, "The info sessions and webinars are very helpful," which reflects a commitment to customer education and support. - **Reviewers mention** that Salesforce Nonprofit Cloud provides a robust set of features, particularly in **reporting and tracking**. Users have highlighted its effectiveness in managing donor profiles and interaction tracking, which can enhance overall fundraising strategies. - **G2 reviewers indicate** that Bonterra Network for Good has a smoother setup process, with many users appreciating its **quick implementation**. This is contrasted by Salesforce Nonprofit Cloud, where some users have reported challenges during the initial setup phase, suggesting a steeper learning curve. - **Users report** that while Bonterra Network for Good is particularly strong in email capabilities and donor information management, Salesforce Nonprofit Cloud shines in its **email marketing and direct mail tools**. This indicates that organizations focused on comprehensive communication strategies may find Salesforce more beneficial. | | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | | **Total Reviews** | 87 | 417 | | **Largest Market Segment** | Small-Business (62.2% of reviews) | Small-Business (88.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Pros: - Customizability (2 reviews) - Customization (2 reviews) Cons: - Confusing Terminology (1 reviews) - Difficult Learning (1 reviews) ### Bonterra Network for Good Pros: - Ease of Use (25 reviews) - Features (18 reviews) Cons: - Confusion (6 reviews) - Limited Customization (6 reviews) --- ## Ratings Comparison | Rating | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Meets Requirements** | 8.0 (59 reviews) | 8.8 (314 reviews) | | **Ease of Use** | 7.3 (61 reviews) | 8.9 (329 reviews) | | **Ease of Setup** | 6.1 (41 reviews) | 8.9 (250 reviews) | | **Ease of Admin** | 6.8 (41 reviews) | 9.0 (217 reviews) | | **Quality of Support** | 7.5 (55 reviews) | 9.1 (309 reviews) | | **Has the product been a good partner in doing business?** | 7.8 (44 reviews) | 9.3 (218 reviews) | | **Product Direction (% positive)** | 8.3 (60 reviews) | 8.8 (298 reviews) | --- ## Pricing ### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Bonterra Network for Good #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 9.0/10 | 11 | | **Bonterra Network for Good** | 8.4/10 | 228 | #### Administration | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Reporting** | 9.1 (9 reviews) | 8.5 (213 reviews) | | **Interaction Tracking** | 9.3 (9 reviews) | 8.9 (205 reviews) | | **Automation** | 7.8 (6 reviews) | 8.4 (201 reviews) | | **Donor Profiles** | 9.0 (8 reviews) | 8.8 (217 reviews) | #### Fundraising | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Campaign Management** | 8.5 (8 reviews) | 8.8 (215 reviews) | | **Online Donation Portal** | 9.7 (6 reviews) | 9.0 (217 reviews) | | **Event Planning** | 9.0 (5 reviews) | 7.8 (177 reviews) | | **Recurring Donations** | 9.3 (5 reviews) | 8.9 (205 reviews) | | **Peer-to-peer Fundraising** | Not enough data | 7.6 (174 reviews) | | **Mobile Capabilities** | Not enough data | 7.6 (145 reviews) | #### Marketing | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Email Marketing** | 9.4 (6 reviews) | 8.8 (204 reviews) | | **Direct Mail Tools** | 9.3 (5 reviews) | 8.0 (183 reviews) | ### Human Services | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.6/10 | 8 | | **Bonterra Network for Good** | N/A | N/A | #### Platform Basics | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Reporting** | 9.0 (8 reviews) | Not enough data | | **Interoperability** | 8.5 (8 reviews) | Not enough data | | **Performance** | 9.2 (8 reviews) | Not enough data | #### Case Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Client Intake** | 8.3 (7 reviews) | Not enough data | | **Outcome Measurement** | 8.6 (7 reviews) | Not enough data | | **Form Builder** | 8.1 (6 reviews) | Not enough data | #### Platform Additional Functionality | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Mobility** | 8.8 (8 reviews) | Not enough data | | **Messaging** | 8.1 (6 reviews) | Not enough data | #### Platform Data | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Dashboard** | 8.5 (8 reviews) | Not enough data | | **Alerts and Notifications** | 9.3 (7 reviews) | Not enough data | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.1/10 | 10 | | **Bonterra Network for Good** | 8.5/10 | 233 | #### Administration | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **User Dashboard** | 8.3 (9 reviews) | 8.7 (219 reviews) | | **Donor Profiles** | 7.7 (8 reviews) | 8.7 (226 reviews) | | **Reporting** | 8.0 (9 reviews) | 8.6 (222 reviews) | | **Templates** | 7.1 (7 reviews) | 8.3 (214 reviews) | | **Customization** | 8.9 (9 reviews) | Feature Not Available | #### Donor Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Moves Management** | 8.1 (8 reviews) | Feature Not Available | | **Pledge Tracking** | 8.1 (7 reviews) | Feature Not Available | | **E-Document Storage** | 8.1 (9 reviews) | Feature Not Available | | **Acknowledgments & Communications** | 7.1 (7 reviews) | 8.9 (224 reviews) | #### Interoperability | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Event Tracking** | 8.3 (6 reviews) | 8.0 (182 reviews) | | **Gift Tracking** | 8.6 (7 reviews) | Feature Not Available | | **Fund Accounting** | 8.3 (7 reviews) | Feature Not Available | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 7.7/10 | 16 | | **Bonterra Network for Good** | N/A | N/A | #### Constituent Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Constituent Profiles** | 7.5 (14 reviews) ✓ Verified | Not enough data | | **Online Portal** | 7.8 (10 reviews) ✓ Verified | Not enough data | | **Donor Communications** | 7.2 (9 reviews) ✓ Verified | Not enough data | #### Marketing Automation | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Email Marketing** | 6.7 (11 reviews) ✓ Verified | Not enough data | | **Lead Management** | 7.6 (11 reviews) ✓ Verified | Not enough data | | **Campaign Management** | 7.6 (12 reviews) ✓ Verified | Not enough data | | **Marketing ROI Analytics** | 7.2 (9 reviews) ✓ Verified | Not enough data | #### Workflow Automation | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Donor Prospecting** | 7.3 (10 reviews) ✓ Verified | Not enough data | | **Data Entry** | 8.2 (13 reviews) ✓ Verified | Not enough data | | **Task Delegation** | 8.8 (12 reviews) ✓ Verified | Not enough data | #### Reporting & Analytics | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Reporting** | 8.8 (12 reviews) ✓ Verified | Not enough data | | **Dashboards** | 8.8 (12 reviews) ✓ Verified | Not enough data | | **Automated Reports** | 8.3 (11 reviews) ✓ Verified | Not enough data | #### Integrations | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Accounting** | 7.6 (9 reviews) ✓ Verified | Not enough data | | **Fundraising** | 7.5 (12 reviews) ✓ Verified | Not enough data | | **Grant Management** | 7.3 (10 reviews) ✓ Verified | Not enough data | | **Sales POS** | 7.3 (8 reviews) ✓ Verified | Not enough data | #### Agentic AI - Nonprofit CRM | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | ### Grant Management | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.2/10 | 9 | | **Bonterra Network for Good** | N/A | N/A | #### Proposal Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Form Building** | 8.6 (6 reviews) ✓ Verified | Not enough data | | **Review Tools** | 8.6 (7 reviews) ✓ Verified | Not enough data | | **Grantee Portal** | 8.9 (6 reviews) ✓ Verified | Not enough data | | **Attachments** | 8.5 (8 reviews) ✓ Verified | Not enough data | | **Task Management** | 8.1 (8 reviews) ✓ Verified | Not enough data | #### Fund Tracking | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Disbursements** | 7.8 (6 reviews) ✓ Verified | Not enough data | | **Grant Allocations** | 8.1 (6 reviews) ✓ Verified | Not enough data | | **Email Notifications** | 7.9 (7 reviews) ✓ Verified | Not enough data | #### Impact & Outcomes | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Program Evaluation** | 8.6 (7 reviews) ✓ Verified | Not enough data | | **Data Analytics** | 8.1 (7 reviews) ✓ Verified | Not enough data | | **Ad Hoc Reporting** | 7.9 (8 reviews) ✓ Verified | Not enough data | | **Dashboards** | 7.9 (8 reviews) ✓ Verified | Not enough data | #### Grant Prospecting | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Funder Lists** | 8.1 (6 reviews) ✓ Verified | Not enough data | | **Automated Responses** | 8.3 (5 reviews) ✓ Verified | Not enough data | #### Compliance | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Eligibility Screening** | 7.7 (5 reviews) ✓ Verified | Not enough data | | **Auditing** | 8.1 (6 reviews) ✓ Verified | Not enough data | #### Integrations | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Fund Accounting** | 8.3 (5 reviews) ✓ Verified | Not enough data | | **Donor Management** | 8.6 (7 reviews) ✓ Verified | Not enough data | ### Auction | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A | | **Bonterra Network for Good** | 7.9/10 | 26 | #### Auctioneering | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Auction Listings** | Not enough data | 8.1 (24 reviews) | | **Bidding Window** | Not enough data | 7.8 (24 reviews) | | **Auction Type** | Not enough data | 8.3 (24 reviews) | | **Ticketing** | Not enough data | 7.6 (26 reviews) | | **Mobile Bidding** | Not enough data | 7.8 (23 reviews) | | **Fundraising** | Not enough data | 8.4 (25 reviews) | #### User Interface | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Bidder Profiles** | Not enough data | 7.8 (23 reviews) | | **Sorting** | Not enough data | 7.7 (22 reviews) | | **Bid Alerts** | Not enough data | 7.9 (22 reviews) | #### Administration | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Bid Confirmation** | Not enough data | 8.0 (22 reviews) | | **Payment Processing** | Not enough data | 8.5 (25 reviews) | | **Reporting** | Not enough data | 8.4 (24 reviews) | ### Volunteer Management | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A | | **Bonterra Network for Good** | N/A | N/A | #### Volunteer Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Opportunity Listings** | Not enough data | Not enough data | | **Volunteer Tracking** | Not enough data | Not enough data | | **Volunteer Scheduling** | Not enough data | Not enough data | | **Volunteer Profiles** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | #### Engagement & Communication Tools | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Gamification** | Not enough data | Not enough data | | **Mass Messaging** | Not enough data | Not enough data | | **Donation Pages** | Not enough data | Not enough data | | **Mobile Application** | Not enough data | Not enough data | #### Administration | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **CRM Integration** | Not enough data | Not enough data | | **Dashboards & Analytics** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Donor Management Software](https://www.g2.com/categories/donor-management), [Fundraising Software](https://www.g2.com/categories/fundraising) **Unique to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) (4):** [Human Services Software](https://www.g2.com/categories/human-services), [Grant Management Software](https://www.g2.com/categories/grant-management), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Unique to Bonterra Network for Good (2):** [Nonprofit Payment Gateway Software](https://www.g2.com/categories/nonprofit-payment-gateway), [Auction Software](https://www.g2.com/categories/auction-software) --- ## Reviewer Demographics ### By Company Size | Segment | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra Network for Good | |---|---|---| | **Small-Business** | 62.2% | 88.0% | | **Mid-Market** | 32.9% | 11.3% | | **Enterprise** | 4.9% | 0.7% | ### By Industry #### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) - **Non-Profit Organization Management:** 57.3% - **Education Management:** 3.7% - **Fund-Raising:** 3.7% - **Individual & Family Services:** 3.7% - **Hospital & Health Care:** 3.7% - **Computer Software:** 2.4% - **Information Technology and Services:** 2.4% - **Higher Education:** 2.4% - **Arts and Crafts:** 1.2% - **Civic & Social Organization:** 1.2% - **Other:** 18.3% #### Bonterra Network for Good - **Non-Profit Organization Management:** 58.4% - **Fund-Raising:** 4.7% - **Individual & Family Services:** 4.5% - **Mental Health Care:** 3.5% - **Civic & Social Organization:** 3.2% - **Education Management:** 3.0% - **Health, Wellness and Fitness:** 2.5% - **Hospital & Health Care:** 2.2% - **Primary/Secondary Education:** 2.0% - **Performing Arts:** 1.7% - **Other:** 14.4% --- ## Alternatives ### Alternatives to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (906 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews) - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4861 reviews) - [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (80 reviews) - [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (345 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2160 reviews) ### Alternatives to Bonterra Network for Good - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2160 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1498 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (906 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [DonorDock](https://www.g2.com/products/donordock/reviews) — 4.8/5 stars (151 reviews) - [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) — 4.3/5 stars (147 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews) --- ## Top Discussions ### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) - Title: [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) — 1 comment > **Top comment:** "Salesforce is an integrated platform that helps nonprofits expand their impact across the world. Salesforce makes the job of nonprofits easier, making better..." - Title: [What's the next five year plan for Salesforce.org Nonprofit Cloud?](https://www.g2.com/discussions/what-s-the-next-five-year-plan-for-salesforce-org-nonprofit-cloud) — 1 comment, 1 upvote > **Top comment:** "Exactinside’s intuitively designed Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant exam questions provide you the most simple way to get your target..." - Title: [Do you think that Salesforce is a great tool but need a big improvement on its user interface?](https://www.g2.com/discussions/do-you-think-that-salesforce-is-a-great-tool-but-need-a-big-improvement-on-its-user-interface) — 1 comment, 1 upvote > **Top comment:** "Salesforce Classes in pune Salesforce course in pune Salesforce training in pune Salesforce added native Backup and Restore feature Salesforce has..." ### Bonterra Network for Good - Title: [There has to be a way to go from event to event and let’s say I raise 100k. 1 check gets sent of 25k. In the mean time, I start another event after the 100k event, if I sold this event out before the next check is sent off, you can’t tell the difference in funds. It’s a book keeping nightmare.](https://www.g2.com/discussions/there-has-to-be-a-way-to-go-from-event-to-event-and-let-s-say-i-raise-100k-1-check-gets-sent-of-25k-in-the-mean-time-i-start-another-event-after-the-100k-event-if-i-sold-this-event-out-before-the-next-check-is-sent-off-you-can-t-tell-the-difference-in-fun) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Hey John! Thanks so much for reaching out! It sounds like your concern is regarding the disbursement cycle for collected and processed donations. We..." - Title: [What is Network for Good used for?](https://www.g2.com/discussions/what-is-network-for-good-used-for) — 1 comment > **Top comment:** "Network For Good has been an excellent platform for members of our community to securely donate to our organization. It also provides us with an easily..." - Title: [Can you please consider adding a tool to help me track/monetize the value of volunteer hours in NFG?](https://www.g2.com/discussions/can-you-please-consider-adding-a-tool-to-help-me-track-monetize-the-value-of-volunteer-hours-in-nfg) — 1 comment, 1 upvote > **Top comment:** "Thanks so much for the suggestion! This is definitely on the radar for our product team. If you have any specifics for how you would like to use volunteer..." - Title: [Is Network For Good going to collect monetary donations from platforms like LinkedIn and others?](https://www.g2.com/discussions/is-network-for-good-going-to-collect-monetary-donations-from-platforms-like-linkedin-and-others) — 1 comment, 1 upvote > **Top comment:** "Hi Ron, Thank you so much for the review and the question! We are excited to receive this feedback and to respond to help you continue to grow your..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-bonterra-network-for-good)