# Bonterra Network for Good vs Neon CRM Comparison --- ## AI Generated Summary - **G2 reviewers report** that Bonterra Network for Good excels in user support, with many users highlighting the staff's creativity and responsiveness in assisting with fundraising efforts. This level of support is particularly appreciated by long-term users who find the system easy to learn and train others on. - **Users say** that Neon CRM offers a wide range of functionalities that go beyond basic donor management, making it a versatile tool for organizations. Reviewers appreciate its ability to manage events and access historical data easily, which enhances their operational efficiency. - **According to verified reviews** , Bonterra Network for Good provides a more intuitive user experience, with a higher rating for ease of use. Users find the platform straightforward, allowing them to quickly segment donors and manage communications effectively, which is crucial for their fundraising strategies. - **Reviewers mention** that while Neon CRM has strong capabilities for donor profiling and event management, it sometimes struggles with setup and configuration, which can be a hurdle for new users. This contrasts with Bonterra Network for Good, where users report a smoother onboarding process. - **G2 reviewers highlight** that Bonterra Network for Good's dashboard is particularly effective in consolidating donor information, making it easier for users to track engagement and fundraising efforts. This feature is often praised for its clarity and functionality, enhancing day-to-day usability. - **Users report** that Neon CRM's support is a strong point, with many noting the helpfulness of the support team when issues arise. However, they also express a desire for more streamlined features, indicating that while the support is good, the software could benefit from further refinement in its user interface. | | Bonterra Network for Good | Neon CRM | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | | **Total Reviews** | 418 | 436 | | **Largest Market Segment** | Small-Business (88.0% of reviews) | Small-Business (88.8% of reviews) | | **Entry Level Price** | No pricing available | Starting at $99.00 Per Month | --- ## Top Pros & Cons ### Bonterra Network for Good Pros: - Ease of Use (36 reviews) - Features (18 reviews) Cons: - High Fees (9 reviews) - Missing Features (7 reviews) ### Neon CRM Pros: - Ease of Use (56 reviews) - Features (43 reviews) Cons: - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) --- ## Ratings Comparison | Rating | Bonterra Network for Good | Neon CRM | |---|---|---| | **Meets Requirements** | 8.8 (315 reviews) | 8.4 (354 reviews) | | **Ease of Use** | 8.9 (330 reviews) | 8.0 (357 reviews) | | **Ease of Setup** | 8.9 (251 reviews) | 7.7 (267 reviews) | | **Ease of Admin** | 9.0 (218 reviews) | 8.3 (253 reviews) | | **Quality of Support** | 9.1 (310 reviews) | 8.3 (342 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (219 reviews) | 8.7 (254 reviews) | | **Product Direction (% positive)** | 8.8 (299 reviews) | 8.6 (334 reviews) | --- ## Pricing ### Bonterra Network for Good #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Neon CRM #### Entry-Level Pricing Plan: Neon CRM Price: Starting at $99.00 Per Month Description: Get all the donor management, fundraising, and communication tools you need to turn individual data points into personal connections that drive sustainable growth. Key Features: - 360-Degree Constituent Management - Unlimited Users - Unlimited Forms [Browse all 4 editions](https://www.g2.com/products/neon-one-llc-neon-crm/pricing) #### Free Trial No --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Bonterra Network for Good** | 8.4/10 | 229 | | **Neon CRM** | 7.8/10 | 177 | #### Administration | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Reporting** | 8.5 (214 reviews) | 8.1 (163 reviews) | | **Interaction Tracking** | 8.9 (206 reviews) | 8.2 (141 reviews) | | **Automation** | 8.4 (201 reviews) | 7.7 (148 reviews) | | **Donor Profiles** | 8.8 (218 reviews) | 8.6 (159 reviews) | #### Fundraising | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Campaign Management** | 8.8 (216 reviews) | 8.4 (158 reviews) | | **Online Donation Portal** | 9.0 (217 reviews) | 8.7 (161 reviews) | | **Event Planning** | 7.8 (177 reviews) | 7.4 (145 reviews) | | **Recurring Donations** | 8.9 (205 reviews) | 8.6 (158 reviews) | | **Peer-to-peer Fundraising** | 7.6 (174 reviews) | 6.9 (91 reviews) | | **Mobile Capabilities** | 7.6 (145 reviews) | 6.8 (111 reviews) | #### Marketing | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Email Marketing** | 8.8 (204 reviews) | 7.6 (143 reviews) | | **Direct Mail Tools** | 8.0 (183 reviews) | 6.9 (120 reviews) | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Bonterra Network for Good** | 8.5/10 | 233 | | **Neon CRM** | 7.8/10 | 199 | #### Administration | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **User Dashboard** | 8.7 (219 reviews) | 8.3 (183 reviews) | | **Donor Profiles** | 8.7 (226 reviews) | 8.5 (181 reviews) | | **Reporting** | 8.6 (222 reviews) | 7.9 (181 reviews) | | **Templates** | 8.3 (214 reviews) | 7.3 (174 reviews) | | **Customization** | Feature Not Available | 7.7 (177 reviews) | #### Donor Management | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Moves Management** | Feature Not Available | 7.1 (142 reviews) | | **Pledge Tracking** | Feature Not Available | 7.3 (135 reviews) | | **E-Document Storage** | Feature Not Available | 7.0 (137 reviews) | | **Acknowledgments & Communications** | 8.9 (224 reviews) | 8.4 (175 reviews) | #### Interoperability | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Event Tracking** | 8.0 (182 reviews) | 7.9 (152 reviews) | | **Gift Tracking** | Feature Not Available | 8.4 (145 reviews) | | **Fund Accounting** | Feature Not Available | 7.7 (130 reviews) | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Bonterra Network for Good** | N/A | N/A | | **Neon CRM** | 7.3/10 | 242 | #### Constituent Management | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Constituent Profiles** | Not enough data | 8.3 (192 reviews) ✓ Verified | | **Online Portal** | Not enough data | 7.7 (171 reviews) ✓ Verified | | **Donor Communications** | Not enough data | 8.1 (194 reviews) ✓ Verified | #### Marketing Automation | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Email Marketing** | Not enough data | 7.4 (183 reviews) ✓ Verified | | **Lead Management** | Not enough data | 6.5 (135 reviews) ✓ Verified | | **Campaign Management** | Not enough data | 7.8 (166 reviews) ✓ Verified | | **Marketing ROI Analytics** | Not enough data | 6.4 (132 reviews) ✓ Verified | #### Workflow Automation | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Donor Prospecting** | Not enough data | 6.3 (145 reviews) ✓ Verified | | **Data Entry** | Not enough data | 8.1 (188 reviews) ✓ Verified | | **Task Delegation** | Not enough data | 6.4 (145 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Reporting** | Not enough data | 7.8 (196 reviews) ✓ Verified | | **Dashboards** | Not enough data | 8.1 (180 reviews) ✓ Verified | | **Automated Reports** | Not enough data | 7.4 (165 reviews) ✓ Verified | #### Integrations | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Accounting** | Not enough data | 7.2 (151 reviews) ✓ Verified | | **Fundraising** | Not enough data | 8.3 (186 reviews) ✓ Verified | | **Grant Management** | Not enough data | 6.6 (143 reviews) ✓ Verified | | **Sales POS** | Not enough data | 6.0 (125 reviews) | #### Agentic AI - Nonprofit CRM | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Feature Not Available | ### Auction | Product | Score | Reviews | |---|---|---| | **Bonterra Network for Good** | 7.9/10 | 26 | | **Neon CRM** | N/A | N/A | #### Auctioneering | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Auction Listings** | 8.1 (24 reviews) | Not enough data | | **Bidding Window** | 7.8 (24 reviews) | Not enough data | | **Auction Type** | 8.3 (24 reviews) | Not enough data | | **Ticketing** | 7.6 (26 reviews) | Not enough data | | **Mobile Bidding** | 7.8 (23 reviews) | Not enough data | | **Fundraising** | 8.4 (25 reviews) | Not enough data | #### User Interface | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Bidder Profiles** | 7.8 (23 reviews) | Not enough data | | **Sorting** | 7.7 (22 reviews) | Not enough data | | **Bid Alerts** | 7.9 (22 reviews) | Not enough data | #### Administration | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Bid Confirmation** | 8.0 (22 reviews) | Not enough data | | **Payment Processing** | 8.5 (25 reviews) | Not enough data | | **Reporting** | 8.4 (24 reviews) | Not enough data | ### Volunteer Management | Product | Score | Reviews | |---|---|---| | **Bonterra Network for Good** | N/A | N/A | | **Neon CRM** | 7.5/10 | 59 | #### Volunteer Management | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Opportunity Listings** | Not enough data | 7.2 (42 reviews) | | **Volunteer Tracking** | Not enough data | 7.9 (51 reviews) | | **Volunteer Scheduling** | Not enough data | 7.2 (41 reviews) | | **Volunteer Profiles** | Not enough data | 7.6 (43 reviews) | | **Document Management** | Not enough data | 7.1 (40 reviews) | #### Engagement & Communication Tools | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Gamification** | Not enough data | 5.7 (34 reviews) | | **Mass Messaging** | Not enough data | 7.9 (46 reviews) | | **Donation Pages** | Not enough data | 8.4 (51 reviews) | | **Mobile Application** | Not enough data | 6.8 (39 reviews) | #### Administration | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **CRM Integration** | Not enough data | 8.3 (45 reviews) | | **Dashboards & Analytics** | Not enough data | 8.3 (49 reviews) | ### Professional Association Management | Product | Score | Reviews | |---|---|---| | **Bonterra Network for Good** | N/A | N/A | | **Neon CRM** | N/A | N/A | #### Agentic AI - Professional Association Management | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Multi-step Planning** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Feature Not Available | | **Proactive Assistance** | Not enough data | Feature Not Available | | **Decision Making** | Not enough data | Feature Not Available | #### Membership Management | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Member Self‑Service Portal** | Not enough data | Not enough data | | **Member Database** | Not enough data | Not enough data | | **Automated Dues & Renewals** | Not enough data | Not enough data | #### Events & Committees | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Committee & Group Management** | Not enough data | Not enough data | | **Event Management & Registration** | Not enough data | Not enough data | | **Calendar & Scheduling Tools** | Not enough data | Not enough data | #### Financial & Operational Tools | Feature | Bonterra Network for Good | Neon CRM | |---|---|---| | **Integration With Accounting Tools** | Not enough data | Not enough data | | **Email Marketing & Automated Communications** | Not enough data | Not enough data | | **Online Payments & Invoicing** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Donor Management Software](https://www.g2.com/categories/donor-management), [Fundraising Software](https://www.g2.com/categories/fundraising) **Unique to Bonterra Network for Good (2):** [Nonprofit Payment Gateway Software](https://www.g2.com/categories/nonprofit-payment-gateway), [Auction Software](https://www.g2.com/categories/auction-software) **Unique to Neon CRM (4):** [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management), [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) --- ## Reviewer Demographics ### By Company Size | Segment | Bonterra Network for Good | Neon CRM | |---|---|---| | **Small-Business** | 88.0% | 88.8% | | **Mid-Market** | 11.3% | 10.0% | | **Enterprise** | 0.7% | 1.2% | ### By Industry #### Bonterra Network for Good - **Non-Profit Organization Management:** 58.5% - **Fund-Raising:** 4.7% - **Individual & Family Services:** 4.4% - **Mental Health Care:** 3.5% - **Civic & Social Organization:** 3.2% - **Education Management:** 3.0% - **Health, Wellness and Fitness:** 2.5% - **Hospital & Health Care:** 2.2% - **Primary/Secondary Education:** 2.0% - **Performing Arts:** 1.7% - **Other:** 14.3% #### Neon CRM - **Non-Profit Organization Management:** 55.3% - **Performing Arts:** 4.2% - **Civic & Social Organization:** 3.4% - **Religious Institutions:** 3.4% - **Fund-Raising:** 2.5% - **Museums and Institutions:** 2.2% - **Education Management:** 2.2% - **Hospital & Health Care:** 2.0% - **Entertainment:** 1.7% - **Health, Wellness and Fitness:** 1.5% - **Other:** 21.6% --- ## Alternatives ### Alternatives to Bonterra Network for Good - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1508 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [DonorDock](https://www.g2.com/products/donordock/reviews) — 4.8/5 stars (153 reviews) - [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) — 4.3/5 stars (147 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews) - [Bloomerang Fundraising, formerly Qgiv](https://www.g2.com/products/bloomerang-fundraising-formerly-qgiv/reviews) — 4.7/5 stars (276 reviews) ### Alternatives to Neon CRM - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (284 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews) - [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.2/5 stars (130 reviews) - [Blackbaud eTapestry](https://www.g2.com/products/blackbaud-etapestry/reviews) — 3.3/5 stars (103 reviews) --- ## Top Discussions ### Bonterra Network for Good - Title: [There has to be a way to go from event to event and let’s say I raise 100k. 1 check gets sent of 25k. In the mean time, I start another event after the 100k event, if I sold this event out before the next check is sent off, you can’t tell the difference in funds. It’s a book keeping nightmare.](https://www.g2.com/discussions/there-has-to-be-a-way-to-go-from-event-to-event-and-let-s-say-i-raise-100k-1-check-gets-sent-of-25k-in-the-mean-time-i-start-another-event-after-the-100k-event-if-i-sold-this-event-out-before-the-next-check-is-sent-off-you-can-t-tell-the-difference-in-fun) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Hey John! Thanks so much for reaching out! It sounds like your concern is regarding the disbursement cycle for collected and processed donations. We..." - Title: [What is Network for Good used for?](https://www.g2.com/discussions/what-is-network-for-good-used-for) — 1 comment > **Top comment:** "Network For Good has been an excellent platform for members of our community to securely donate to our organization. It also provides us with an easily..." - Title: [Can you please consider adding a tool to help me track/monetize the value of volunteer hours in NFG?](https://www.g2.com/discussions/can-you-please-consider-adding-a-tool-to-help-me-track-monetize-the-value-of-volunteer-hours-in-nfg) — 1 comment, 1 upvote > **Top comment:** "Thanks so much for the suggestion! This is definitely on the radar for our product team. If you have any specifics for how you would like to use volunteer..." - Title: [Is Network For Good going to collect monetary donations from platforms like LinkedIn and others?](https://www.g2.com/discussions/is-network-for-good-going-to-collect-monetary-donations-from-platforms-like-linkedin-and-others) — 1 comment, 1 upvote > **Top comment:** "Hi Ron, Thank you so much for the review and the question! We are excited to receive this feedback and to respond to help you continue to grow your..." ### Neon CRM - Title: [How do I take a screenshot of my login](https://www.g2.com/discussions/how-do-i-take-a-screenshot-of-my-login) — 1 comment, 1 upvote > **Top comment:** "Yes, Tristan is right! You can respond to comments from within the platform. https://slopeunblocked.co" - Title: [Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?](https://www.g2.com/discussions/51451-is-there-a-way-to-run-a-report-so-that-every-gift-that-has-been-made-in-a-specific-campaign-can-be-listed-with-the-total-amount-instead-of-individual-gifts-listed) — 1 comment, 1 upvote > **Top comment:** "Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bonterra-network-for-good-vs-neon-one-llc-neon-crm)