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Compare Bonterra Apricot and Exponent Case Management 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Mid-Market (62.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bonterra Apricot
Star Rating
(310)4.3 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Bonterra ApricotExponent Case Management
Star Rating
(16)3.9 out of 5
Market Segments
Mid-Market (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Exponent Case ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bonterra Apricot excels in overall user satisfaction, boasting a significantly higher score compared to Exponent Case Management. Users appreciate its intuitive design, stating that it takes just a few minutes to get acquainted with the software, which is beneficial for onboarding new employees quickly.
- According to verified reviews, Bonterra Apricot stands out for its ability to manage large amounts of data efficiently. Users highlight the feature that allows them to link families and monitor individual details, making it a valuable tool for daily operations in case management.
- Users say that Exponent Case Management offers reliable features and good customer support, but it falls short in overall satisfaction compared to Bonterra Apricot. While some users find it user-friendly and appreciate its integration capabilities, the lack of recent reviews suggests a potential stagnation in user experience feedback.
- Reviewers mention that Bonterra Apricot's ease of use is a significant advantage, with many users noting how easy it is to navigate the platform. This user-friendly interface contributes to a smoother workflow, which is essential for organizations managing complex case data.
- G2 reviewers highlight that while Exponent Case Management has a structured approach to managing case data, it does not match the performance and usability ratings of Bonterra Apricot. Users have pointed out that Bonterra's reporting and outcome measurement features are particularly strong, enhancing their ability to track progress effectively.
- According to recent user feedback, Bonterra Apricot's quality of support is another area where it shines, with users rating it highly for responsiveness and helpfulness. In contrast, Exponent Case Management's support is viewed as adequate but not exceptional, indicating room for improvement in this critical area.
Pricing
Entry-Level Pricing
Bonterra Apricot
No pricing availableExponent Case Management
No pricing availableFree Trial
Bonterra Apricot
No trial information availableExponent Case Management
No trial information availableRatings
Meets Requirements
8.6
273
7.4
13
Ease of Use
8.5
281
6.5
13
Ease of Setup
8.1
219
5.0
9
Ease of Admin
7.9
101
6.0
10
Quality of Support
8.5
253
6.4
12
Has the product been a good partner in doing business?
8.0
99
7.3
10
Product Direction (% positive)
8.6
269
5.8
11
Features by Category
Platform Basics
8.6
222
6.5
9
7.7
203
6.7
7
8.6
219
6.5
9
Case Management
9.0
215
6.8
10
8.6
210
6.9
9
8.4
214
6.3
9
Platform Additional Functionality
7.7
204
6.7
6
6.9
199
6.1
6
Platform Data
8.3
210
7.5
8
7.4
199
6.7
8
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bonterra Apricot and Exponent Case Management are categorized as Human Services
Unique Categories
Bonterra Apricot has no unique categories
Exponent Case Management is categorized as Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Bonterra Apricot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Exponent Case Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
46.6%
Civic & Social Organization
15.0%
Individual & Family Services
12.6%
Human Resources
6.5%
Mental Health Care
3.7%
Other
15.6%
Non-Profit Organization Management
68.8%
Civic & Social Organization
18.8%
Telecommunications
6.3%
Individual & Family Services
6.3%
‐
Other
0.0%
Alternatives
Discussions
What is ETO software?
2 Comments
LL
ETO (Efforts to Outcomes) is an antiquated web-based data collection system offered by Social Solutions.Read more
What is Apricot used for?
1 Comment
Official Response from Bonterra Apricot
Thank you for your question! Bonterra Case Management, formerly known as Apricot, is a software solution designed to streamline and optimize case management...Read more
Bonterra Apricot has no more discussions with answers
Exponent Case Management has no discussions with answers
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