Compare Bonsai and FreshBooks 
At a Glance
Market Segments
Small-Business (97.9% of reviews)
Small-Business (86.7% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Starting at $2.30 Per Month
Bonsai
Star Rating
(101)4.3 out of 5
Market Segments
Small-Business (97.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 4 pricing plansFreshBooks
Star Rating
(960)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2.30 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that FreshBooks excels in user satisfaction, boasting a significantly higher overall score compared to Bonsai. Users appreciate its easy invoicing and the ability to manage time, projects, and expenses efficiently, making it a favorite for small businesses.
- Users say that FreshBooks offers a more intuitive experience, particularly for those without extensive accounting knowledge. The platform's simple sign-up process and user-friendly interface are frequently highlighted, allowing users to create and edit invoices with ease.
- According to verified reviews, Bonsai is praised for its all-in-one functionality, allowing freelancers to send contracts, proposals, and invoices from a single platform. This feature is particularly beneficial for users looking to streamline their daily operations.
- Reviewers mention that while Bonsai provides solid tools for managing business functions, it faces challenges with customer support. Some users have expressed concerns about the responsiveness of the support team, which can impact the overall user experience.
- G2 reviewers highlight that FreshBooks shines in its customer support quality, receiving high marks for responsiveness and helpfulness. Users have noted that the support team is excellent, which can be a crucial factor for businesses needing assistance.
- Users report that both platforms have comparable ease of setup, but FreshBooks edges out with a slightly better user experience overall. Bonsai's setup is also noted as easy, but some users have experienced frustrations with UI changes, which can detract from the initial experience.
Pricing
Entry-Level Pricing
Bonsai
Basic
Starting at $9.00
1 User Per Month
Track time and manage your projects seamlessly
- Time tracking
- Task management
- Unlimited projects
FreshBooks
Lite
Starting at $2.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Free Trial
Bonsai
Free Trial is available
FreshBooks
Free Trial is available
Ratings
Meets Requirements
8.7
81
8.8
764
Ease of Use
9.0
81
9.1
862
Ease of Setup
9.2
34
9.2
465
Ease of Admin
9.2
33
9.2
336
Quality of Support
8.4
73
9.2
713
Has the product been a good partner in doing business?
9.1
31
9.2
331
Product Direction (% positive)
8.9
76
8.7
761
Features by Category
Expense Reports
Not enough data
8.6
106
Not enough data
8.0
100
Not enough data
7.6
99
Not enough data
8.1
98
Not enough data
7.1
80
Not enough data
7.2
87
Not enough data
7.9
90
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
6.8
79
Not enough data
6.5
76
Not enough data
6.1
71
Not enough data
6.5
72
Client Invoicing
9.6
13
9.0
136
8.3
14
8.4
119
8.3
13
8.2
124
Mobile
Not enough data
8.2
84
Not enough data
6.9
81
Not enough data
5.6
73
Platform
Not enough data
6.2
63
Not enough data
6.3
66
Administration
Not enough data
7.0
63
Administration
8.8
10
7.2
105
8.6
13
7.8
106
8.8
13
7.6
113
8.7
10
7.2
103
8.5
8
7.9
111
Platform
8.8
10
8.3
128
8.3
8
7.2
97
8.3
7
7.0
94
9.2
10
9.0
126
7.7
10
8.3
115
7.4
7
7.0
99
General Ledger
Not enough data
8.1
233
|
Verified
6.7
5
7.8
228
|
Verified
Not enough data
8.1
224
|
Verified
Accounts Receivable
9.0
5
8.7
398
|
Verified
Not enough data
8.5
307
|
Verified
Not enough data
8.2
274
|
Verified
Accounts Payable
Not enough data
8.2
271
|
Verified
Not enough data
8.7
327
|
Verified
5.0
5
7.6
142
Other Functionality
4.0
5
7.1
125
Not enough data
Feature Not Available
4.0
5
7.5
156
|
Verified
Not enough data
7.0
128
Not enough data
7.2
132
Not enough data
7.5
143
Not enough data
7.6
154
9.3
5
8.6
315
|
Verified
Reporting & Analytics
Not enough data
8.7
361
|
Verified
Not enough data
8.1
200
Not enough data
7.6
191
|
Verified
Not enough data
8.8
386
|
Verified
Platform
Not enough data
7.9
164
Not enough data
7.6
150
Not enough data
8.4
287
|
Verified
Not enough data
7.4
137
Not enough data
9.1
379
|
Verified
Not enough data
8.3
153
Integration
Not enough data
8.2
270
|
Verified
Not enough data
8.0
194
|
Verified
Not enough data
7.6
216
Cash Flow
Not enough data
8.3
201
|
Verified
Not enough data
8.8
288
|
Verified
Not enough data
8.4
244
|
Verified
Budgeting & Forecasting
Not enough data
7.6
191
|
Verified
Not enough data
8.1
165
|
Verified
6.0
5
7.6
136
|
Verified
8.0
5
8.2
203
|
Verified
Revenue
Not enough data
8.4
227
|
Verified
Not enough data
7.8
169
|
Verified
Not enough data
8.0
163
Payroll
Not enough data
7.8
112
|
Verified
Not enough data
7.4
105
|
Verified
Not enough data
7.7
114
|
Verified
Not enough data
8.2
124
|
Verified
AI
Not enough data
7.6
38
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
7.0
38
Not enough data
7.3
45
Not enough data
7.6
39
Not enough data
7.0
42
Not enough data
7.4
37
Mobile Applications - Accounting
Not enough data
9.1
11
Not enough data
8.9
11
Not enough data
8.8
11
Not enough data
7.8
10
Not enough data
8.5
12
Not enough data
8.3
12
Agentic AI - Accounting
Not enough data
Not enough data
Employee Self Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Taxes
Not enough data
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Integration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Platform
Not enough data
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Tasks
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Projects
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Creation
8.0
23
Not enough data
8.5
23
Not enough data
7.9
21
Not enough data
8.7
22
Not enough data
8.8
20
Not enough data
9.4
24
Not enough data
Workflow
8.8
21
Not enough data
8.5
21
Not enough data
8.0
20
Not enough data
Analytics
8.9
20
Not enough data
9.0
21
Not enough data
9.0
24
Not enough data
Administration and Platform
8.9
22
Not enough data
8.5
23
Not enough data
8.0
22
Not enough data
9.0
22
Not enough data
7.1
13
Not enough data
7.1
16
Not enough data
Generative AI
7.7
11
Not enough data
Contract Management Platform Features
9.0
37
Not enough data
8.9
37
Not enough data
9.3
37
Not enough data
8.9
32
Not enough data
8.5
32
Not enough data
9.3
32
Not enough data
9.1
30
Not enough data
9.1
30
Not enough data
8.3
25
Not enough data
8.7
31
Not enough data
Generative AI
8.0
15
Not enough data
7.4
15
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Portfolio Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Strategy - Project and Portfolio Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
8.4
24
Not enough data
9.1
25
Not enough data
8.8
24
Not enough data
Invoice Processing
8.0
23
Not enough data
7.3
18
Not enough data
7.8
21
Not enough data
7.6
18
Not enough data
Analytics
8.8
24
Not enough data
8.0
22
Not enough data
7.1
18
Not enough data
8.4
24
Not enough data
Integration
7.5
21
Not enough data
8.2
23
Not enough data
6.7
17
Not enough data
8.0
18
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Administration
Not enough data
8.3
84
Not enough data
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Payment Options
Not enough data
7.3
64
Not enough data
8.4
75
Security
Not enough data
7.4
62
Platform
Not enough data
7.6
67
Not enough data
7.1
64
Tasks
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Portfolio Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workload
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication & Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Documents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Controls
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
8.6
21
8.4
143
8.6
20
8.6
146
8.1
20
8.3
134
Bill Processing
7.5
16
7.6
128
6.9
13
7.8
124
7.9
18
8.3
127
Integration
7.5
17
7.9
131
7.7
18
8.4
133
5.6
13
7.1
102
Agentic AI - Billing
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Settings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
9.7
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
6.7
6
Not enough data
6.9
6
Not enough data
7.8
6
Not enough data
7.6
7
Not enough data
Additional Functionality
7.5
6
Not enough data
7.3
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Expense Management - Freelance Tax
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tax Form Preparation - Freelance Tax
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quarterly Tax Estimates - Freelance Tax
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tax Deductions - Freelance Tax
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Freelance Tax
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
8.6
14
8.8
71
8.1
15
8.9
76
7.9
14
8.9
77
Client Invoicing
9.6
13
9.0
136
8.3
14
8.4
119
8.3
13
8.2
124
Mobile Time Tracking
8.8
14
8.6
76
Administration
8.8
10
7.2
105
8.6
13
7.8
106
8.8
13
7.6
113
8.7
10
7.2
103
8.5
8
7.9
111
Platform
8.8
10
8.3
128
8.3
8
7.2
97
8.3
7
7.0
94
9.2
10
9.0
126
7.7
10
8.3
115
7.4
7
7.0
99
Categories
Categories
Shared Categories
Bonsai and FreshBooks are categorized as Time Tracking, Expense Management, Billing, and Accounting
Unique Categories
Bonsai is categorized as Freelance Tax, Project Collaboration, Work Management, Kanban Project Management, Resource Management, Workflow Management, Project Cost Management, Online Form Builder, Invoice Management, Task Management, Online Appointment Scheduling, Professional Services Automation, Proposal, Contract Management, Project and Portfolio Management, and Project Management
FreshBooks is categorized as Payroll and Payment Processing
Reviews
Reviewers' Company Size
Bonsai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.3%
Design
17.0%
Graphic Design
13.8%
Information Technology and Services
7.4%
Consulting
4.3%
Other
36.2%
Marketing and Advertising
17.2%
Information Technology and Services
6.4%
Graphic Design
4.6%
Accounting
4.6%
Computer Software
4.1%
Other
63.1%
Discussions
What is Bonsai software?
2 Comments
JJ
It's a software for small businesses or freelancers to track time, projects, clients, invoices and payments.Read more
How does Bonsai app work?
1 Comment
ND
Bonsai is an extremely user-friendly invoicing and payment processing software that also has powerful tools for contracts and proposals. It’s especially...Read more
Does FreshBooks support recurring billing?
3 Comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
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