Compare Bolstra vs HubSpot Service Hub

See this
comparison of Bolstra vs. HubSpot Service Hub
based on data from user reviews. Bolstra rates 4.4/5 stars with 38 reviews. HubSpot Service Hub rates 4.3/5 stars with 39 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Service Hub Enterprise
$1,200
/month
 
Service Hub Professional
$400
/month
 
Service Hub Starter
$50
/month
 
Service Hub Free
$0
 
Free Trial Unavailable
Free Trial Unavailable
Bolstra
Free Trial Unavailable
HubSpot Service Hub
Service Hub Enterprise
$1,200/month
Service Hub Professional
$400/month
Service Hub Starter
$50/month
Service Hub Free
$0
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.1
8.7
Ease of Use
Ease of Use
8.4
8.7
Ease of Setup
Ease of Setup
8.3
7.7
Ease of Admin
Ease of Admin
8.6
7.8
Quality of Support
Quality of Support
9.6
8.2
Ease of Doing Business With
Ease of Doing Business With
9.8
8.2
Product Direction (% positive)
Product Direction (% positive)
9.0
9.3
Meets Requirements
Bolstra
8.1
HubSpot Service Hub
8.7
Ease of Use
Bolstra
8.4
HubSpot Service Hub
8.7
Ease of Setup
Bolstra
8.3
HubSpot Service Hub
7.7
Ease of Admin
Bolstra
8.6
HubSpot Service Hub
7.8
Quality of Support
Bolstra
9.6
HubSpot Service Hub
8.2
Ease of Doing Business With
Bolstra
9.8
HubSpot Service Hub
8.2
Product Direction (% positive)
Bolstra
9.0
HubSpot Service Hub
9.3

Features

Customer Information
Customer Health Scores
Bolstra
8.9
HubSpot Service Hub
8.6
Customer Monitoring
Bolstra
8.7
HubSpot Service Hub
8.5
Customer Profiles
Bolstra
9.0
HubSpot Service Hub
9.0
Playbooks
Bolstra
8.4
HubSpot Service Hub
8.3
Customer Segments
Bolstra
8.3
HubSpot Service Hub
8.0
Product Engagement
Bolstra
8.7
HubSpot Service Hub
8.9
Surveys
Bolstra
8.3
HubSpot Service Hub
8.7
Predictions
Churn Risk
Bolstra
7.7
HubSpot Service Hub
Not enough data available
Upsell Opportunities
Bolstra
7.9
HubSpot Service Hub
Not enough data available
Custom Triggers
Bolstra
8.4
HubSpot Service Hub
7.7
Machine Learning
Bolstra
Not enough data available
HubSpot Service Hub
Not enough data available
Platform
Reporting & Dashboards
Bolstra
7.3
HubSpot Service Hub
9.6
API & Integrations
Bolstra
8.8
HubSpot Service Hub
8.9
Data Import & Export Tools
Bolstra
8.3
HubSpot Service Hub
9.2
Workflow Capability
Bolstra
8.6
HubSpot Service Hub
9.2
Notifications
Bolstra
7.3
HubSpot Service Hub
9.2
Customization
Bolstra
8.1
HubSpot Service Hub
8.6
Scalability
Bolstra
8.6
HubSpot Service Hub
9.3
Data Security
Bolstra
8.9
HubSpot Service Hub
8.8
Performance & Reliability
Bolstra
8.8
HubSpot Service Hub
8.8
User, Role, and Access Management
Bolstra
8.6
HubSpot Service Hub
8.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
28.9%
59.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
65.8%
38.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.3%
2.6%
Bolstra
Small-Business
28.9%
Mid-Market
65.8%
Enterprise
5.3%
HubSpot Service Hub
Small-Business
59.0%
Mid-Market
38.5%
Enterprise
2.6%

Reviewers' Industry

 
Computer Software
42.1%
Marketing and Advertising
15.4%
 
Marketing and Advertising
13.2%
Information Technology and Services
10.3%
 
Insurance
10.5%
Computer Software
10.3%
 
Telecommunications
5.3%
Consumer Services
7.7%
 
Media Production
5.3%
Telecommunications
5.1%
 
Other
23.7%
Other
51.3%
Bolstra
Computer Software
42.1%
Marketing and Advertising
13.2%
Insurance
10.5%
Telecommunications
5.3%
Media Production
5.3%
Other
23.7%
HubSpot Service Hub
Marketing and Advertising
15.4%
Information Technology and Services
10.3%
Computer Software
10.3%
Consumer Services
7.7%
Telecommunications
5.1%
Other
51.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Jenna H.
User in Marketing and Advertising

I like the lanes in the Activity Dashboard the best. I like being able to move the cards from To Do > Doing > On Hold > Completed. This helps me prioritize my accounts.

Danielle G.
User

I like how if Hub Spot is down, they sent a email explaining the issues and how soon it will be resolved. I also, like in the ticket part you can create different stages to help you stay on top of your tasks.

Most Helpful Critical Review
Most Helpful Critical Review
User in Marketing and Advertising

I need the cards to be in date and time order so that I can truly manage my day. I have over 100 accounts so it gets very confusing. I also would like to be able to consolidate my touchpoints to quickly get to my notes instead of seeing mostly emails.

Administrator

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

 
Bolstra
Most Helpful Favorable Review
Jenna H.
User in Marketing and Advertising

I like the lanes in the Activity Dashboard the best. I like being able to move the cards from To Do > Doing > On Hold > Completed. This helps me prioritize my accounts.

Most Helpful Critical Review
User in Marketing and Advertising

I need the cards to be in date and time order so that I can truly manage my day. I have over 100 accounts so it gets very confusing. I also would like to be able to consolidate my touchpoints to quickly get to my notes instead of seeing mostly emails.

HubSpot Service Hub
Most Helpful Favorable Review
Danielle G.
User

I like how if Hub Spot is down, they sent a email explaining the issues and how soon it will be resolved. I also, like in the ticket part you can create different stages to help you stay on top of your tasks.

Most Helpful Critical Review
Administrator

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Screenshots

 
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Videos

 
No videos provided
Bolstra
HubSpot Service Hub
No videos provided

Downloads

 No downloads provided
HubSpot Service Hub
No downloads provided
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