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# BoldDesk vs HappyFox Help Desk Comparison - What are their main differences?

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BoldDeskHappyFox Help Desk[+ Add Product](#)

Pricing

**BoldDesk**
Free Trial

**$99.00** Flat Rate Per Month · Scale AI

**$499.00** Flat Rate Per Month · Momentum AI

**$999.00** Flat Rate Per Month · Enterprise AI

**$0.00** Per User Per Year · BoldDesk® for Startups

**$0.00** · BoldDesk® for Non Profits

Show more

**HappyFox Help Desk**
Free Trial

**$24.00** Per User Per Month · Basic

**$49.00** Per User Per Month · Team

**$99.00** Per User Per Month · Pro

 **Custom quote available** Per User Per Month · Enterprise Pro

Show more

**Pricing Insights**
from reviews

Perceived Cost

**BoldDesk**
$$$$$

**HappyFox Help Desk**
$$$$$

Average Discount

**BoldDesk**
22%9% more

**HappyFox Help Desk**
13%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**BoldDesk** 6 months
Based on 100 responses

**HappyFox Help Desk** 6 months
Based on 100 responses

Return on Investment

**BoldDesk** 6 months
Based on 100 responses

**HappyFox Help Desk** 6 months
Based on 100 responses

 ![BoldDesk](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6c62a016a10cc82383d9ce82e04e42fa/bolddesk.png "BoldDesk")

 ![HappyFox Help Desk](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b0001efbdd184cb7e9946caaecf761fb/happyfox-help-desk.png "HappyFox Help Desk")

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**Pros & Cons**
from reviews

**BoldDesk**
[
Ease of Use (41)
](https://www.g2.com/products/bolddesk/reviews?filters%5Bsentiment_snippet%5D=1697495&qs=pros-and-cons#reviews)[
Simple (19)
](https://www.g2.com/products/bolddesk/reviews?filters%5Bsentiment_snippet%5D=1697249&qs=pros-and-cons#reviews)[
Missing Features (13)
](https://www.g2.com/products/bolddesk/reviews?filters%5Bsentiment_snippet%5D=1697553&qs=pros-and-cons#reviews)[
Learning Curve (9)
](https://www.g2.com/products/bolddesk/reviews?filters%5Bsentiment_snippet%5D=1697750&qs=pros-and-cons#reviews)

**HappyFox Help Desk**
[
Ease of Use (7)
](https://www.g2.com/products/happyfox-help-desk/reviews?filters%5Bsentiment_snippet%5D=1631784&qs=pros-and-cons#reviews)[
Customer Support (5)
](https://www.g2.com/products/happyfox-help-desk/reviews?filters%5Bsentiment_snippet%5D=1631757&qs=pros-and-cons#reviews)[
Call Functionality (1)
](https://www.g2.com/products/happyfox-help-desk/reviews?filters%5Bsentiment_snippet%5D=1631802&qs=pros-and-cons#reviews)[
Complex Usability (1)
](https://www.g2.com/products/happyfox-help-desk/reviews?filters%5Bsentiment_snippet%5D=2289764&qs=pros-and-cons#reviews)

Integrations

**BoldDesk**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image")

Aircall

](https://www.g2.com/products/aircall/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dbc216204b9197e5c0a1b6ac81e9b7e1/azure-devops-server.png "Product Avatar Image")

Azure DevOps Server

](https://www.g2.com/products/azure-devops-server/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dbc6b658a32bef7e8d232a3cd0374f97/bigship.jpg "Product Avatar Image")

Bigship

](https://www.g2.com/products/bigship/reviews)[
View all
](https://www.g2.com/products/bolddesk/integrations)

**HappyFox Help Desk**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image")

Adobe Commerce (formerly...

](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image")

BigCommerce

](https://www.g2.com/products/bigcommerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_796a5fc65d5e1dcd71785e47af64463e/chartmogul.png "Product Avatar Image")

ChartMogul

](https://www.g2.com/products/chartmogul/reviews)[
View all
](https://www.g2.com/products/happyfox-help-desk/integrations)

Screenshots

**BoldDesk**
 ![BoldDesk screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1223466/Agent-builder.png)

**HappyFox Help Desk**
 ![HappyFox Help Desk screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1975954/1_ticket_queue.png)

**Ratings**
from reviews

Meets Requirements

**BoldDesk**

**8.8** /10

Based on 118 responses

**HappyFox Help Desk**

**8.8** /10

Based on 127 responses

Ease of Use

**BoldDesk**

**8.9** /10

Based on 141 responses

**HappyFox Help Desk**

**9.3** /10

Based on 128 responses

Ease of Setup

**BoldDesk**

**8.8** /10

Based on 111 responses

**HappyFox Help Desk**

**8.9** /10

Based on 97 responses

Ease of Admin

**BoldDesk**

**8.8** /10

Based on 68 responses

**HappyFox Help Desk**

**9.0** /10

Based on 96 responses

Quality of Support

**BoldDesk**

**9.2** /10

Based on 115 responses

**HappyFox Help Desk**

**9.1** /10

Based on 121 responses

Has the product been a good partner in doing business?

**BoldDesk**

**8.8** /10

Based on 68 responses

**HappyFox Help Desk**

**9.2** /10

Based on 92 responses

Product Direction (% positive)

**BoldDesk**

**9.5** /10

Based on 109 responses

**HappyFox Help Desk**

**9.0** /10

Based on 126 responses

**Features**
ratings from reviews

Help Desk

**8.5** /10

Based on 106 responses

**8.6** /10

Based on 88 responses

Customer Self-Service

**8.7** /10

Based on 35 responses

**8.1** /10

Based on 32 responses

Contact Center Knowledge Base

**9.0** /10

Based on 29 responses

Not enough data

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

Customer Communications Management

**8.4** /10

Based on 33 responses

Not enough data

Shared Inbox

**9.2** /10

Based on 21 responses

Not enough data

Knowledge Base

**8.9** /10

Based on 34 responses

Not enough data

Conversational Support

**9.3** /10

Based on 11 responses

Not enough data

Live Chat

**9.2** /10

Based on 76 responses

Not enough data

Social Customer Service

**9.7** /10

Based on 12 responses

Not enough data

Digital Customer Service Platforms

**8.3** /10

Based on 18 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
56.5%

Mid-Market(51-1000 emp.)
42.7%

Enterprise(\> 1000 emp.)
0.8%

Small-Business(50 or fewer emp.)
56.5%

Mid-Market(51-1000 emp.)
42.7%

Enterprise(\> 1000 emp.)
0.8%

Small-Business(50 or fewer emp.)
42.5%

Mid-Market(51-1000 emp.)
44.9%

Enterprise(\> 1000 emp.)
12.6%

Small-Business(50 or fewer emp.)
42.5%

Mid-Market(51-1000 emp.)
44.9%

Enterprise(\> 1000 emp.)
12.6%

**Reviewers' Industry**

[![BoldDesk](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6c62a016a10cc82383d9ce82e04e42fa/bolddesk.png "BoldDesk")](https://www.g2.com/products/bolddesk/reviews)
BoldDesk

Computer Software
19.2%

Information Technology and Services
18.5%

Non-Profit Organization Management
5.5%

Marketing and Advertising
4.1%

Hospital & Health Care
4.1%

Other
48.6%

[![HappyFox Help Desk](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b0001efbdd184cb7e9946caaecf761fb/happyfox-help-desk.png "HappyFox Help Desk")](https://www.g2.com/products/happyfox-help-desk/reviews)
HappyFox Help Desk

Information Technology and Services
14.7%

Computer Software
9.6%

Consumer Goods
4.4%

Higher Education
4.4%

Real Estate
3.7%

Other
63.2%

Alternatives

**BoldDesk Alternatives**

 ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk")

[
Freshdesk
](/products/freshdesk/reviews)

 ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")

[
Zendesk for Customer Service
](/products/zendesk-for-customer-service/reviews)

 ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk")

[
Zoho Desk
](/products/zoho-desk/reviews)

 ![Salesforce Service Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Salesforce Service Cloud")

[
Salesforce Service Cloud
](/products/agentforce-service-formerly-salesforce-service-cloud/reviews)

**HappyFox Help Desk Alternatives**

 ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk")

[
Freshdesk
](/products/freshdesk/reviews)

 ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk")

[
Zoho Desk
](/products/zoho-desk/reviews)

 ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")

[
Zendesk for Customer Service
](/products/zendesk-for-customer-service/reviews)

 ![Help Scout](https://images.g2crowd.com/uploads/product/hd_favicon/0c1172f9215269c879ddfb93247db6eb/help-scout.svg "Help Scout")

[
Help Scout
](/products/help-scout/reviews)