Compare Bold360 vs Talkus

See this
comparison of Bold360 vs. Talkus
based on data from user reviews. Bold360 rates 2.8/5 stars with 15 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Starter
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Annual concurrent licenses
 
Plus
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Annual concurrent licenses
 
Free Trial
Free Trial
Bold360
Starter
Request a QuoteAnnual concurrent licenses
Plus
Request a QuoteAnnual concurrent licenses
Free Trial
Talkus
Free Trial

Ratings

Meets Requirements
Meets Requirements
6.9
8.9
Ease of Use
Ease of Use
6.0
9.2
Ease of Setup
Ease of Setup
6.7
9.5
Ease of Admin
Ease of Admin
5.8
8.8
Quality of Support
Quality of Support
6.5
9.3
Ease of Doing Business With
Ease of Doing Business With
6.7
9.8
Product Direction (% positive)
Product Direction (% positive)
4.2
10.0
Meets Requirements
Bold360
6.9
Talkus
8.9
Ease of Use
Bold360
6.0
Talkus
9.2
Ease of Setup
Bold360
6.7
Talkus
9.5
Ease of Admin
Bold360
5.8
Talkus
8.8
Quality of Support
Bold360
6.5
Talkus
9.3
Ease of Doing Business With
Bold360
6.7
Talkus
9.8
Product Direction (% positive)
Bold360
4.2
Talkus
10.0

Features

Knowledge Share
Knowledge Base
Bold360
Not enough data available
Talkus
Not enough data available
Searchable Articles
Bold360
Not enough data available
Talkus
Not enough data available
Community Forums
Bold360
Not enough data available
Talkus
Not enough data available
Interactive FAQs & Forums
Bold360
Not enough data available
Talkus
Not enough data available
Communication
Pop-up Chat
Bold360
Not enough data available
Talkus
Not enough data available
Notifications
Bold360
Not enough data available
Talkus
Not enough data available
Targeted Emails
Bold360
Not enough data available
Talkus
Not enough data available
In-App Messaging
Bold360
Not enough data available
Talkus
Not enough data available
Interaction
Web Portals
Bold360
Not enough data available
Talkus
Not enough data available
Forum to Reponse
Bold360
Not enough data available
Talkus
Not enough data available
Tickets and Tagging
Bold360
Not enough data available
Talkus
Not enough data available
Live Chat
Bold360
Not enough data available
Talkus
Not enough data available
Internal Use
Customization
Bold360
Not enough data available
Talkus
9.3
Conversation Archiving
Bold360
Not enough data available
Talkus
Not enough data available
Lead Development
Bold360
Not enough data available
Talkus
Not enough data available
Knowledge Base
Bold360
Not enough data available
Talkus
Not enough data available
Team Inbox
Bold360
Not enough data available
Talkus
Not enough data available
Customer Profiles
Bold360
Not enough data available
Talkus
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
40.0%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
46.7%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.3%
8.3%
Bold360
Small-Business
40.0%
Mid-Market
46.7%
Enterprise
13.3%
Talkus
Small-Business
83.3%
Mid-Market
8.3%
Enterprise
8.3%

Reviewers' Industry

 
Telecommunications
33.3%
Internet
25.0%
 
Insurance
13.3%
Logistics and Supply Chain
16.7%
 
Sporting Goods
6.7%
Marketing and Advertising
8.3%
 
Retail
6.7%
Leisure, Travel & Tourism
8.3%
 
Marketing and Advertising
6.7%
Information Technology and Services
8.3%
 
Other
33.3%
Other
33.3%
Bold360
Telecommunications
33.3%
Insurance
13.3%
Sporting Goods
6.7%
Retail
6.7%
Marketing and Advertising
6.7%
Other
33.3%
Talkus
Internet
25.0%
Logistics and Supply Chain
16.7%
Marketing and Advertising
8.3%
Leisure, Travel & Tourism
8.3%
Information Technology and Services
8.3%
Other
33.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Ori P.
Administrator in Internet

Easily integrates with our Slack workflow Integrates with our website like a charm Simple JS API Great support features (screenshots, integration with user data, degrade to email on timeout)

Most Helpful Critical Review
Most Helpful Critical Review
Danny R.
User in Telecommunications

The interface is a bit clunky and looks dated. Every once in a while, I'll have issues with BoldChat on my dual monitors as well - it just kind of hides in the nebulous space between the two monitors or off to the side of one, never to be seen from again...

Travis G.
Administrator in Financial Services

There is no social media integration, but I believe that is coming soon.

 
Bold360
Most Helpful Favorable Review
User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Most Helpful Critical Review
Danny R.
User in Telecommunications

The interface is a bit clunky and looks dated. Every once in a while, I'll have issues with BoldChat on my dual monitors as well - it just kind of hides in the nebulous space between the two monitors or off to the side of one, never to be seen from again...

Talkus
Most Helpful Favorable Review
Ori P.
Administrator in Internet

Easily integrates with our Slack workflow Integrates with our website like a charm Simple JS API Great support features (screenshots, integration with user data, degrade to email on timeout)

Most Helpful Critical Review
Travis G.
Administrator in Financial Services

There is no social media integration, but I believe that is coming soon.

Screenshots

 
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Downloads

 No downloads providedNo downloads provided
Bold360
No downloads provided
Talkus
No downloads provided
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