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Compare Bold360, MindTouch, and Evergage

Pricing

 
Starter
Request a Quote
Annual concurrent licenses
Evergage Platform
 
Plus
Request a Quote
Annual concurrent licenses
Evergage Promote Package
 
Evergage Recommend Package
 
Free Trial
Free Trial Unavailable
Free Trial Unavailable
Bold360
Starter
Request a QuoteAnnual concurrent licenses
Plus
Request a QuoteAnnual concurrent licenses
Free Trial
MindTouch
Free Trial Unavailable
Evergage
Evergage Platform
Evergage Promote Package
Evergage Recommend Package
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
6.9
8.1
8.4
Ease of Use
Ease of Use
6.0
8.1
6.9
Ease of Setup
Ease of Setup
6.7
7.7
7.1
Ease of Admin
Ease of Admin
5.8
8.2
7.5
Quality of Support
Quality of Support
6.5
8.7
9.1
Ease of Doing Business With
Ease of Doing Business With
6.7
8.8
9.3
Product Direction (% positive)
Product Direction (% positive)
4.2
7.9
9.1
Meets Requirements
Bold360
6.9
MindTouch
8.1
Evergage
8.4
Ease of Use
Bold360
6.0
MindTouch
8.1
Evergage
6.9
Ease of Setup
Bold360
6.7
MindTouch
7.7
Evergage
7.1
Ease of Admin
Bold360
5.8
MindTouch
8.2
Evergage
7.5
Quality of Support
Bold360
6.5
MindTouch
8.7
Evergage
9.1
Ease of Doing Business With
Bold360
6.7
MindTouch
8.8
Evergage
9.3
Product Direction (% positive)
Bold360
4.2
MindTouch
7.9
Evergage
9.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
40.0%
18.4%
20.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
46.7%
59.2%
55.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.3%
22.4%
23.9%
Bold360
Small-Business
40.0%
Mid-Market
46.7%
Enterprise
13.3%
MindTouch
Small-Business
18.4%
Mid-Market
59.2%
Enterprise
22.4%
Evergage
Small-Business
20.7%
Mid-Market
55.4%
Enterprise
23.9%

Reviewers' Industry

 
Telecommunications
33.3%
Computer Software
36.4%
Computer Software
16.2%
 
Sporting Goods
11.1%
Information Technology and Services
16.7%
Retail
11.7%
 
Insurance
11.1%
Financial Services
7.6%
Marketing and Advertising
9.9%
 
Accounting
11.1%
Telecommunications
6.1%
Information Technology and Services
9.9%
 
Retail
5.6%
Internet
4.5%
Internet
9.0%
 
Other
27.8%
Other
28.8%
Other
43.2%
Bold360
Telecommunications
33.3%
Sporting Goods
11.1%
Insurance
11.1%
Accounting
11.1%
Retail
5.6%
Other
27.8%
MindTouch
Computer Software
36.4%
Information Technology and Services
16.7%
Financial Services
7.6%
Telecommunications
6.1%
Internet
4.5%
Other
28.8%
Evergage
Computer Software
16.2%
Retail
11.7%
Marketing and Advertising
9.9%
Information Technology and Services
9.9%
Internet
9.0%
Other
43.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

G2 User in Market Research

Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Retail

There were too many features which were distracting. We have our online chat set up and used by our sales reps to generate leads and have more people call in. We need simplicity as our magic is done via phone/email,

G2 User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

Sarah F.
Administrator in Real Estate

We were told that it "easily integrates with Marketo (our marketing automation platform). This was not the case for us. It took 3 meetings, including one with a developer, to get the pop-up on our Blog to work properly with Marketo. And if could absolutely...

 
Bold360
Most Helpful Favorable Review
G2 User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Most Helpful Critical Review
G2 User in Retail

There were too many features which were distracting. We have our online chat set up and used by our sales reps to generate leads and have more people call in. We need simplicity as our magic is done via phone/email,

MindTouch
Most Helpful Favorable Review
Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

Most Helpful Critical Review
G2 User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

Evergage
Most Helpful Favorable Review
G2 User in Market Research

Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and...

Most Helpful Critical Review
Sarah F.
Administrator in Real Estate

We were told that it "easily integrates with Marketo (our marketing automation platform). This was not the case for us. It took 3 meetings, including one with a developer, to get the pop-up on our Blog to work properly with Marketo. And if could absolutely...

Screenshots

 
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Videos

 No videos providedNo videos provided

Take a look at some of the key features of the Evergage solution, and learn how it helps professionals boost conversion rates and online sales as well as improve visitor engagement and demand generation!

Bold360
No videos provided
MindTouch
No videos provided
Evergage

Take a look at some of the key features of the Evergage solution, and learn how it helps professionals boost conversion rates and online sales as well as improve visitor engagement and demand generation!

Downloads

 No downloads providedNo downloads provided
Bold360
No downloads provided
MindTouch
No downloads provided
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