# Agentforce Sales (formerly Salesforce Sales Cloud) vs Board Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in automating administrative tasks, significantly reducing the mental load for users. Features like automated follow-ups and real-time insights into customer data allow for personalized outreach at scale, making it a preferred choice for sales teams looking to enhance productivity.
- **Users say** that Board offers remarkable flexibility in designing workflows and processes, which is a standout feature. The ability to create custom data models and modular components allows users to tailor the software to their specific needs, making it a strong contender for organizations with unique requirements.
- **Reviewers mention** that Agentforce Sales provides a comprehensive view of pipeline and forecasting, which is crucial for sales performance management. The integration of AI into workflows helps keep deals moving forward, as noted by users who appreciate the smart next actions feature that minimizes manual work.
- **According to verified reviews** , Board's modern interface and ease of use are frequently praised, with users highlighting the speed and efficiency of the software. This user-friendly design can be particularly beneficial for teams that prioritize quick onboarding and minimal disruption during implementation.
- **G2 reviewers report** that while both products have similar star ratings, Agentforce Sales stands out with a significantly higher overall satisfaction score, reflecting its strong market presence and user trust. This is supported by a much larger volume of reviews, indicating a more established user base and consistent performance.
- **Users say** that while Board has strong capabilities in data modeling and reporting, it may not match the comprehensive sales management features of Agentforce Sales. The latter's focus on sales-specific functionalities, such as commission calculators and territory management, provides a more robust solution for sales teams looking to optimize their performance.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 25,793 | 318 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Mid-Market (38.8% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Learning Curve (1092 reviews)
- Limitations (791 reviews)

### Board

Pros:
- Ease of Use (26 reviews)
- Flexibility (21 reviews)

Cons:
- Slow Performance (9 reviews)
- Learning Curve (8 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14187 reviews) | 8.8 (271 reviews) | 
  | **Ease of Use** | 8.2 (18185 reviews) | 8.5 (270 reviews) | 
  | **Ease of Setup** | 7.8 (9120 reviews) | 7.9 (126 reviews) | 
  | **Ease of Admin** | 7.9 (4496 reviews) | 8.1 (120 reviews) | 
  | **Quality of Support** | 8.1 (12387 reviews) | 8.6 (264 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4462 reviews) | 8.8 (120 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13808 reviews) | 9.3 (267 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### Board

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11158 |
| **Board** | N/A | N/A |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9630 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6403 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9353 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.3 (9560 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.0 (7328 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.2 (7628 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.0 (6768 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (6669 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.3 (7421 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Email Marketing** | 8.0 (6682 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.1 (7002 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.5 (8142 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (5430 reviews) | Not enough data | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Case Management** | 8.3 (6840 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (6388 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.2 (6794 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (5500 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.2 (5990 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Reporting** | 8.5 (9049 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.5 (9210 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.2 (7486 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5632 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 7.8 (5248 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (6112 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Customization** | 8.5 (3695 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (3701 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (3648 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.4 (2906 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.5 (3188 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 8.1 (3206 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.7 (3686 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.1 (3032 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2615 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.5 (3108 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (2921 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **AI Text Generation** | 7.6 (903 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (297 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (254 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (275 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (239 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (244 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (266 reviews) | Not enough data | 
| **Decision Making** | 8.3 (263 reviews) | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Reports Interface** | Not enough data | 8.7 (208 reviews) ✓ Verified | 
| **Steps to Answer** | Not enough data | 8.4 (200 reviews) ✓ Verified | 
| **Graphs and Charts** | Not enough data | 8.5 (208 reviews) ✓ Verified | 
| **Score Cards** | Not enough data | 8.4 (196 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.7 (205 reviews) ✓ Verified | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Calculated Fields** | Not enough data | 8.5 (204 reviews) ✓ Verified | 
| **Data Column Filtering** | Not enough data | 8.5 (205 reviews) ✓ Verified | 
| **Data Discovery** | Not enough data | 8.6 (198 reviews) ✓ Verified | 
| **Search** | Not enough data | 8.4 (201 reviews) ✓ Verified | 
| **Collaboration / Workflow** | Not enough data | 8.5 (193 reviews) ✓ Verified | 
| **Automodeling** | Not enough data | 8.4 (181 reviews) ✓ Verified | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Predictive Analytics** | Not enough data | 8.5 (165 reviews) | 
| **Data Visualization** | Not enough data | 8.7 (194 reviews) ✓ Verified | 
| **Big Data Services** | Not enough data | 8.5 (170 reviews) ✓ Verified | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Data Transformation** | Not enough data | 8.2 (92 reviews) ✓ Verified | 
| **Data Modeling** | Not enough data | 8.6 (95 reviews) ✓ Verified | 
| **WYSIWYG Report Design** | Not enough data | 8.1 (75 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.2 (68 reviews) ✓ Verified | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Analytics Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | 8.3/10 | 298 |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Reports Interface** | Not enough data | 8.7 (208 reviews) ✓ Verified | 
| **Steps to Answer** | Not enough data | 8.4 (200 reviews) ✓ Verified | 
| **Graphs and Charts** | Not enough data | 8.5 (208 reviews) ✓ Verified | 
| **Score Cards** | Not enough data | 8.4 (196 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.7 (205 reviews) ✓ Verified | 

#### Data Preparation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Connectors** | Not enough data | 8.6 (58 reviews) ✓ Verified | 
| **Data Governance** | Not enough data | 8.3 (54 reviews) ✓ Verified | 

#### Data Modeling and Blending

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Data Querying** | Not enough data | 8.3 (57 reviews) ✓ Verified | 
| **Data Filtering** | Not enough data | 8.3 (59 reviews) ✓ Verified | 
| **Data Blending** | Not enough data | 8.2 (55 reviews) ✓ Verified | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.4 (12 reviews) | 
| **AI Text Summarization** | Not enough data | 6.8 (11 reviews) | 

#### Agentic AI - Analytics Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Calculated Fields** | Not enough data | 8.5 (204 reviews) ✓ Verified | 
| **Data Column Filtering** | Not enough data | 8.5 (205 reviews) ✓ Verified | 
| **Data Discovery** | Not enough data | 8.6 (198 reviews) ✓ Verified | 
| **Search** | Not enough data | 8.4 (201 reviews) ✓ Verified | 
| **Collaboration / Workflow** | Not enough data | 8.5 (193 reviews) ✓ Verified | 
| **Automodeling** | Not enough data | 8.4 (181 reviews) ✓ Verified | 

#### Deployment & Integration - Analytics Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **No-code Dashboard Builder** | Not enough data | Not enough data | 
| **Report Scheduling and Automation** | Not enough data | Not enough data | 
| **Embedded Analytics and White-labeling** | Not enough data | Not enough data | 
| **Data Source Connectivity** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Predictive Analytics** | Not enough data | 8.5 (165 reviews) | 
| **Data Visualization** | Not enough data | 8.7 (194 reviews) ✓ Verified | 
| **Big Data Services** | Not enough data | 8.5 (170 reviews) ✓ Verified | 

#### Performance & Scalability - Analytics Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Large data handling and Query Speed** | Not enough data | Not enough data | 
| **Concurrent User Support** | Not enough data | Not enough data | 

#### Advanced Analytics & Modeling - Analytics Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Data Modeling and Governance** | Not enough data | Not enough data | 
| **Notebook and Script Integration** | Not enough data | Not enough data | 
| **Built-in Predictive and Statistical Models** | Not enough data | Not enough data | 

#### Agentic AI Capabilities - Analytics Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Auto-generated Insights and Narratives** | Not enough data | Not enough data | 
| **Natural Language Queries** | Not enough data | Not enough data | 
| **Proactive KPI Monitoring and Alerts** | Not enough data | Not enough data | 
| **AI Agents for Analytical Follow-ups** | Not enough data | Not enough data | 

#### Personalized Intelligence - Analytics Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Behavioral Learning for Contextual Query Refinement** | Not enough data | Not enough data | 
| **Role-based Insight Personalization** | Not enough data | Not enough data | 
| **Conversational and Prompt-based Analytics** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Data Transformation** | Not enough data | 8.2 (92 reviews) ✓ Verified | 
| **Data Modeling** | Not enough data | 8.6 (95 reviews) ✓ Verified | 
| **WYSIWYG Report Design** | Not enough data | 8.1 (75 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.2 (68 reviews) ✓ Verified | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 46 |
| **Board** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Map Design** | 8.7 (36 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (32 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (36 reviews) | Not enough data | 
| **Overlaying** | 8.4 (36 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Predictive Analysis** | 8.3 (29 reviews) | Not enough data | 
| **Distance Analysis ** | 8.5 (36 reviews) | Not enough data | 
| **Spatial Analysis** | 8.4 (32 reviews) | Not enough data | 
| **Data Stream** | 8.4 (31 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Data Transformation** | 8.7 (30 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (25 reviews) | Not enough data | 
| **API Integrations** | 8.6 (23 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 426 |
| **Board** | N/A | N/A |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Customer-facing Chatbot** | 8.6 (273 reviews) | Not enough data | 
| **Lead Qualification** | 8.8 (298 reviews) | Not enough data | 
| **Lead Follow-up** | 8.8 (321 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.7 (293 reviews) | Not enough data | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (356 reviews) | Not enough data | 
| **Data Entry** | 8.8 (349 reviews) | Not enough data | 
| **Integrations / APIs** | 8.8 (344 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Coaching ** | 8.4 (287 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (311 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **ROI Forecasting ** | 8.5 (285 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (303 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **AI Text Generation** | 8.5 (126 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (125 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (32 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (31 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (28 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (27 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.3 (28 reviews) | Not enough data | 
| **Proactive Assistance** | 9.0 (28 reviews) | Not enough data | 
| **Decision Making** | 9.3 (30 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 619 |
| **Board** | N/A | N/A |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Task Management** | 8.7 (522 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.5 (511 reviews) | Not enough data | 
| **Calls and Voice** | 8.1 (466 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.1 (460 reviews) | Not enough data | 
| **CRM Integration** | 8.9 (525 reviews) | Not enough data | 
| **Calendar** | 8.4 (468 reviews) | Not enough data | 
| **Shared Records** | 8.6 (481 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Content Management** | 8.4 (482 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (501 reviews) | Not enough data | 
| **Workflow Performance** | 8.7 (498 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.3 (482 reviews) | Not enough data | 
| **Gamification** | 7.8 (415 reviews) | Not enough data | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Lead Prioritization** | 8.5 (463 reviews) | Not enough data | 
| **Lead Scoring** | 8.4 (470 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (427 reviews) | Not enough data | 
| **Buyer Intelligence** | 8.0 (431 reviews) | Not enough data | 
| **Machine Learning** | 7.8 (416 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **AI Text Generation** | 7.4 (269 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (88 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (89 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (87 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (88 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (88 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (88 reviews) | Not enough data | 
| **Decision Making** | 8.5 (88 reviews) | Not enough data | 

### Retail Assortment Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | N/A | N/A |

#### Merchandise

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Merchandise Mix** | Not enough data | Not enough data | 

#### Reporting and Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Consumer Behavior** | Not enough data | 8.6 (39 reviews) | 
| **Shopper Loyalty** | Not enough data | 8.2 (39 reviews) | 
| **Data Visualization** | Not enough data | 8.6 (39 reviews) | 
| **Export** | Not enough data | 9.1 (38 reviews) | 
| **Financial Planning** | Not enough data | 8.9 (39 reviews) | 

#### Assortment Planning and Optimization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Line Planning** | Not enough data | Not enough data | 
| **Location clustering** | Not enough data | Not enough data | 
| **Product clustering** | Not enough data | Not enough data | 
| **Visual assortment** | Not enough data | Not enough data | 

### Supply Chain Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | 9.0/10 | 10 |

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Forecasting - Supply Chain Planning** | Not enough data | 8.7 (9 reviews) | 
| **Asset Tracking - Supply Chain Planning** | Not enough data | Feature Not Available | 
| **Data Collection - Supply Chain Planning** | Not enough data | 9.1 (9 reviews) | 
| **Business Reporting - Supply Chain Planning** | Not enough data | 8.7 (9 reviews) | 

#### Warehouse Management 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Sales and Operations Planning - Supply Chain Planning** | Not enough data | 8.9 (9 reviews) | 
| **Production Planning - Supply Chain Planning** | Not enough data | 9.4 (9 reviews) | 
| **Workforce Management - Supply Chain Planning** | Not enough data | 9.4 (8 reviews) | 
| **Process Automation - Supply Chain Planning** | Not enough data | 8.8 (8 reviews) | 

### Sales & Ops Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | 8.5/10 | 19 |

#### Collaborate

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Optimization** | Not enough data | 8.7 (18 reviews) | 
| **Supply Chain Planning** | Not enough data | 8.6 (17 reviews) | 

#### Logistics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Warehouse Optimization** | Not enough data | 7.9 (16 reviews) | 
| **Inventory Targets** | Not enough data | 8.6 (16 reviews) | 
| **Procurement Planning** | Not enough data | 8.6 (17 reviews) | 

### Budgeting and Forecasting

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | 8.1/10 | 50 |

#### Budget Creation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Data Import** | Not enough data | 8.5 (48 reviews) | 
| **Budget Hierarchies** | Not enough data | 8.3 (48 reviews) | 
| **Versioning** | Not enough data | 8.3 (47 reviews) | 
| **Formulas** | Not enough data | 8.0 (47 reviews) | 
| **What-If** | Not enough data | 8.0 (44 reviews) | 
| **Budget Periods** | Not enough data | 8.5 (49 reviews) | 

#### Budget Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Consolidation** | Not enough data | 8.2 (48 reviews) | 
| **Adjustments** | Not enough data | 8.4 (47 reviews) | 
| **Workflows** | Not enough data | 8.4 (48 reviews) | 

#### Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Historical Data** | Not enough data | 8.3 (50 reviews) | 
| **Reforecast** | Not enough data | 8.4 (45 reviews) | 
| **Forecast Types** | Not enough data | 8.1 (43 reviews) | 
| **Rolling Forecasts** | Not enough data | 8.3 (46 reviews) | 
| **AI** | Not enough data | 5.5 (34 reviews) | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Variance Analysis** | Not enough data | 8.0 (47 reviews) | 
| **Forecasts Comparison** | Not enough data | 8.0 (46 reviews) | 
| **Forward Looking** | Not enough data | 7.8 (44 reviews) | 

#### Agentic AI - Budgeting and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 184 |
| **Board** | N/A | N/A |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Call Recording** | 8.7 (133 reviews) | Not enough data | 
| **Machine Learning** | 8.6 (137 reviews) | Not enough data | 
| **Call Analysis** | 8.7 (133 reviews) | Not enough data | 
| **Lead Qualification** | 8.9 (134 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Customer Scoring** | 8.7 (142 reviews) | Not enough data | 
| **Speech-to-Text** | 8.7 (126 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **AI Text Summarization** | 8.3 (60 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (15 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (15 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (14 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (15 reviews) | Not enough data | 
| **Decision Making** | 9.1 (15 reviews) | Not enough data | 

### Demand Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | N/A | N/A |

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Segmentation analysis** | Not enough data | Not enough data | 
| **Product lifecycle** | Not enough data | Not enough data | 
| **Simulation** | Not enough data | Not enough data | 
| **Historical Forecast** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Multiple users** | Not enough data | Not enough data | 
| **Forecast collaboration** | Not enough data | Not enough data | 
| **Inventory collaboration** | Not enough data | Not enough data | 

#### Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Planning dashboard** | Not enough data | Not enough data | 
| **Capacity Planning** | Not enough data | Not enough data | 
| **Assortment Planning** | Not enough data | Not enough data | 
| **Business functions** | Not enough data | Not enough data | 
| **Goal planning** | Not enough data | Not enough data | 
| **Comprehensive Planning** | Not enough data | Not enough data | 
| **Workflow** | Not enough data | Not enough data | 

### Financial Close

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | 7.9/10 | 27 |

#### Reconciliation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Consolidation** | Not enough data | 8.2 (25 reviews) | 
| **Management** | Not enough data | 8.3 (25 reviews) | 
| **Accounting** | Not enough data | 7.5 (26 reviews) | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Report Types** | Not enough data | 8.0 (27 reviews) | 
| **Standard** | Not enough data | 7.4 (27 reviews) | 
| **Custom** | Not enough data | 8.5 (27 reviews) | 

#### Closing Process

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Audit** | Not enough data | 7.2 (25 reviews) | 
| **Journal Entries** | Not enough data | 7.6 (24 reviews) | 
| **Distribution** | Not enough data | 8.2 (25 reviews) | 

#### AI - Financial Close

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Reconciliation** | Not enough data | Not enough data | 
| **Data Collection** | Not enough data | Not enough data | 
| **Analysis** | Not enough data | Not enough data | 

### FP&A (Financial Planning & Analysis)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | 8.6/10 | 182 |

#### Financial Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Extended Planning** | Not enough data | 8.7 (47 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 8.6 (51 reviews) ✓ Verified | 
| **Integration** | Not enough data | 8.5 (50 reviews) ✓ Verified | 

#### Agentic AI - FP&A (Financial Planning & Analysis) 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Financial Insight

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Budgeting** | Not enough data | 8.7 (131 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.6 (129 reviews) ✓ Verified | 
| **Planning** | Not enough data | 8.7 (132 reviews) ✓ Verified | 

#### Data

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Data Visualization** | Not enough data | 8.5 (131 reviews) ✓ Verified | 
| **Data Analysis** | Not enough data | 8.4 (131 reviews) ✓ Verified | 
| **Custom Reporting** | Not enough data | 8.5 (133 reviews) ✓ Verified | 
| **Reporting Templates** | Not enough data | 8.4 (129 reviews) ✓ Verified | 

#### Status Communication

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Collaboration** | Not enough data | 8.6 (110 reviews) ✓ Verified | 
| **Version Control** | Not enough data | 8.6 (125 reviews) ✓ Verified | 
| **Real-Time Data Updates** | Not enough data | 8.6 (109 reviews) ✓ Verified | 
| **Scorecards** | Not enough data | 8.5 (117 reviews) ✓ Verified | 

### Supply Chain Visibility

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | N/A | N/A |

#### Visibility

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Temperature Alerts** | Not enough data | Not enough data | 
| **Shipment Tracking** | Not enough data | Not enough data | 
| **Order-Level Visibility** | Not enough data | Not enough data | 
| **ETA** | Not enough data | Not enough data | 
| **Geofencing** | Not enough data | Not enough data | 

#### Delivery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Flows** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Inventory** | Not enough data | Not enough data | 
| **Modes** | Not enough data | Not enough data | 

#### Workflow Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Rating** | Not enough data | Not enough data | 
| **Dispatch and Tender** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Digital Document Reconciliation** | Not enough data | Not enough data | 

#### Network Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Geographic Optionality** | Not enough data | Not enough data | 
| **Automated Onboarding** | Not enough data | Not enough data | 

#### Performance

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Financial Analytics** | Not enough data | Not enough data | 
| **KPIs** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Data quality** | Not enough data | Not enough data | 
| **Languages** | Not enough data | Not enough data | 
| **Configurable Notifications** | Not enough data | Not enough data | 

### Retail Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | N/A | N/A |

#### Data Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Data Types** | Not enough data | Not enough data | 
| **Consolidation** | Not enough data | Not enough data | 
| **Cleansing** | Not enough data | Not enough data | 
| **Validation** | Not enough data | Not enough data | 
| **Correction** | Not enough data | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Forecasting** | Not enough data | Not enough data | 
| **KPIs** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Retail Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 83 |
| **Board** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Revenue History** | 8.7 (67 reviews) | Not enough data | 
| **Pipeline Management** | 8.6 (70 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.9 (70 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.6 (64 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (67 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.4 (59 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.2 (59 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Calendar Sync** | 8.1 (65 reviews) | Not enough data | 
| **Email Activity Capture** | 8.5 (63 reviews) | Not enough data | 
| **Conversation Intelligence** | 8.2 (60 reviews) | Not enough data | 
| **Marketing Leads** | 8.2 (66 reviews) | Not enough data | 
| **Contact Capture** | 8.5 (57 reviews) | Not enough data | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (64 reviews) | Not enough data | 
| **Account optimization** | 8.1 (64 reviews) | Not enough data | 
| **Historical Patterns** | 8.1 (61 reviews) | Not enough data | 
| **Rep Performance** | 8.3 (60 reviews) | Not enough data | 
| **Account Engagement** | 8.7 (57 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.4 (57 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (23 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (24 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (22 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (22 reviews) | Not enough data | 
| **Decision Making** | 8.4 (24 reviews) | Not enough data | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 40 |
| **Board** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Custom Territory Mapping** | 8.8 (32 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (30 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.5 (30 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Lead Priority** | 9.0 (29 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (31 reviews) | Not enough data | 
| **Map Directions** | 9.2 (32 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Gamification** | 8.3 (27 reviews) | Not enough data | 
| **Performance Dashboards** | 8.4 (30 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (30 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Video and Interactive Media** | 8.1 (26 reviews) | Not enough data | 
| **Digital Contracts** | 8.3 (29 reviews) | Not enough data | 
| **E-signature** | 8.6 (29 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 181 |
| **Board** | N/A | N/A |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **MS Teams Integration** | 8.1 (158 reviews) | Not enough data | 
| **Email Integration** | 8.6 (160 reviews) | Not enough data | 
| **Zoom Integration** | 8.1 (159 reviews) | Not enough data | 
| **Google Meet Integration** | 8.1 (158 reviews) | Not enough data | 
| **Salesforce Integration** | 8.8 (161 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Custom Booking Page** | 8.1 (153 reviews) | Not enough data | 
| **Personalized Links** | 8.2 (157 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.3 (156 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Set Working Hours** | 8.4 (157 reviews) | Not enough data | 
| **Automatic Updates** | 8.3 (157 reviews) | Not enough data | 
| **Buffer Times** | 8.1 (159 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (34 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (35 reviews) | Not enough data | 

### Retail Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | N/A | N/A |

#### Data Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Consolidation
** | Not enough data | Not enough data | 
| **Data types
** | Not enough data | Not enough data | 
| **Correction** | Not enough data | Not enough data | 
| **Cleansing** | Not enough data | Not enough data | 
| **Validation
** | Not enough data | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **KPIs** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Reports and Dashboards** | Not enough data | Not enough data | 
| **Predictive analytics** | Not enough data | Not enough data | 

#### Mobile

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Mobile dashboard** | Not enough data | Not enough data | 
| **Mobile application** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Cloud** | Not enough data | Not enough data | 
| **On-Premise** | Not enough data | Not enough data | 

#### Integration 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Marketplace** | Not enough data | Not enough data | 
| **Retail POS** | Not enough data | Not enough data | 
| **Other software** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Retail Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 197 |
| **Board** | 8.8/10 | 12 |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Account Scoring** | 8.5 (174 reviews) | 8.8 (11 reviews) | 
| **Revenue Planning** | 8.6 (163 reviews) | 9.5 (11 reviews) | 
| **Account Segmentation** | 8.5 (168 reviews) | 9.1 (11 reviews) | 
| **Sales Performance** | 8.7 (170 reviews) | 8.9 (11 reviews) | 
| **Sales Forecasting** | 8.7 (172 reviews) | 9.6 (12 reviews) | 
| **Integrations** | 8.9 (167 reviews) | 8.8 (11 reviews) | 
| **Scenario Modeling** | 8.2 (163 reviews) | 9.2 (12 reviews) | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Territory Management** | 8.6 (165 reviews) | 8.5 (11 reviews) | 
| **Territory Planning** | 8.5 (171 reviews) | 8.2 (11 reviews) | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Quota Management** | 8.4 (167 reviews) | 8.3 (10 reviews) | 
| **Capacity Management** | 8.4 (175 reviews) | 8.6 (11 reviews) | 
| **Quota Planning** | 8.4 (167 reviews) | 8.6 (11 reviews) | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (57 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (56 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 514 |
| **Board** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (55 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (54 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (55 reviews) | Not enough data | 
| **Decision Making** | 8.1 (56 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Lead Opportunity** | 8.9 (453 reviews) | Not enough data | 
| **Lead Assignment** | 8.9 (459 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (434 reviews) | Not enough data | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Lead Management** | 8.9 (463 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.6 (453 reviews) | Not enough data | 
| **Lead Context** | 8.6 (430 reviews) | Not enough data | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Conversion Viability** | 8.5 (418 reviews) | Not enough data | 
| **Workflow** | 8.6 (439 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Data Synchronization** | 8.6 (429 reviews) | Not enough data | 
| **Analysis** | 8.6 (430 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 685 |
| **Board** | 8.0/10 | 16 |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (69 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (69 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (70 reviews) | Not enough data | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Badges** | 8.2 (433 reviews) | 7.5 (12 reviews) | 
| **Triggers** | 8.4 (496 reviews) | 7.5 (12 reviews) | 
| **Commission Calculator** | 8.0 (430 reviews) | 7.4 (11 reviews) | 
| **Leaderboards** | 8.6 (508 reviews) | 7.6 (12 reviews) | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Profiles** | 8.6 (478 reviews) | 7.6 (13 reviews) | 
| **Custom Reports** | 8.8 (556 reviews) | 8.9 (11 reviews) | 
| **Dashboards** | 8.9 (589 reviews) | 8.2 (12 reviews) | 
| **Goal Setting** | 8.6 (532 reviews) | 8.8 (11 reviews) | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Integration** | 8.7 (559 reviews) | 8.6 (13 reviews) | 
| **Employee Structure** | 8.5 (522 reviews) | 8.2 (12 reviews) | 
| **Behavior Monitoring** | 8.4 (503 reviews) | 7.6 (11 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **Board** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (62 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (60 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (60 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (62 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (60 reviews) | Not enough data | 
| **Decision Making** | 8.4 (63 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Open Rates** | 8.3 (569 reviews) | Not enough data | 
| **Link Activity** | 8.4 (576 reviews) | Not enough data | 
| **Attachment Activity** | 8.3 (590 reviews) | Not enough data | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Email Platform Integration** | 8.7 (623 reviews) | Not enough data | 
| **Email Scheduling** | 8.5 (592 reviews) | Not enough data | 
| **Notifications** | 8.6 (625 reviews) | Not enough data | 
| **Email Categorization** | 8.4 (570 reviews) | Not enough data | 
| **Templates** | 8.4 (598 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **AI Text Generation** | 7.5 (289 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1200 |
| **Board** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (78 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (79 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (78 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (77 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (78 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Data Sourcing** | 8.5 (967 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.7 (997 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.4 (899 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.7 (1028 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (959 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Lead Scoring** | 8.4 (945 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.6 (959 reviews) | Not enough data | 
| **Risk Analysis** | 8.1 (852 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (893 reviews) | Not enough data | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (983 reviews) | Not enough data | 
| **Sales Gamification** | 8.1 (854 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.6 (977 reviews) | Not enough data | 
| **Activity Tracking** | 8.8 (1046 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **Board** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (39 reviews) | Not enough data | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | Not enough data | 
| **Generate Location** | 8.4 (176 reviews) | Not enough data | 
| **Call Types** | 8.7 (185 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (183 reviews) | Not enough data | 
| **Auto Dialer** | 8.6 (44 reviews) | Not enough data | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | Not enough data | 
| **Information Locater** | 8.7 (179 reviews) | Not enough data | 
| **Record Prospect Data** | 8.7 (181 reviews) | Not enough data | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | Not enough data | 
| **Daily Summary** | 8.9 (182 reviews) | Not enough data | 
| **Automated Voicemails** | 8.3 (178 reviews) | Not enough data | 
| **Automated Emails** | 8.5 (188 reviews) | Not enough data | 
| **Sorts Prospects** | 8.4 (182 reviews) | Not enough data | 
| **Automated Note Taking** | 8.7 (38 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **Board** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (20 reviews) | Not enough data | 
| **Decision Making** | 9.2 (20 reviews) | Not enough data | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | Not enough data | 
| **Coaching Materials** | 8.8 (247 reviews) | Not enough data | 
| **Playbook Creation** | 8.5 (207 reviews) | Not enough data | 
| **Video Record** | 8.5 (242 reviews) | Not enough data | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | Not enough data | 
| **Scorecard** | 8.6 (232 reviews) | Not enough data | 
| **Coaching Card** | 8.6 (213 reviews) | Not enough data | 
| **Leaderboard** | 8.6 (200 reviews) | Not enough data | 
| **Real-Time Updates** | 8.8 (225 reviews) | Not enough data | 
| **Notifications** | 8.9 (226 reviews) | Not enough data | 
| **Competition** | 8.7 (198 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **Board** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (33 reviews) | Not enough data | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | Not enough data | 
| **Content Creation** | 8.1 (342 reviews) | Not enough data | 
| **Templates** | 8.2 (328 reviews) | Not enough data | 
| **Advanced Search** | 8.5 (318 reviews) | Not enough data | 
| **Content Storage** | 8.3 (335 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | Not enough data | 
| **Alerts** | 8.4 (345 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.5 (226 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (351 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | Not enough data | 
| **Sales Coaching** | 8.4 (27 reviews) | Not enough data | 
| **Sales Onboarding** | 8.5 (27 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | Not enough data | 
| **AI and Automation** | 8.3 (28 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 10.0/10 | 8 |
| **Board** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | 10.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (6 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | 9.7 (5 reviews) | Not enough data | 
| **Customer Data Capture** | 10.0 (6 reviews) | Not enough data | 

### Predictive Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Board** | 8.7/10 | 185 |

#### Statistical Tool

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Scripting** | Not enough data | 8.5 (111 reviews) | 
| **Data Mining** | Not enough data | 8.6 (112 reviews) | 
| **Algorithms** | Not enough data | 8.6 (112 reviews) | 

#### Data Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Analysis** | Not enough data | 8.9 (116 reviews) | 
| **Data Interaction** | Not enough data | 8.8 (118 reviews) | 

#### Decision Making

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Modeling** | Not enough data | 8.7 (116 reviews) | 
| **Data Visualizations** | Not enough data | 8.8 (119 reviews) | 
| **Report Generation** | Not enough data | 8.8 (120 reviews) | 
| **Data Unification** | Not enough data | 8.7 (115 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (15):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [CRM Software](https://www.g2.com/categories/crm), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to Board (12):** [Analytics Platforms](https://www.g2.com/categories/analytics-platforms), [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility), [Budgeting and Forecasting Software](https://www.g2.com/categories/budgeting-and-forecasting), [FP&A Software](https://www.g2.com/categories/fp-a-financial-planning-analysis), [Financial Close Software](https://www.g2.com/categories/financial-close), [Predictive Analytics Software](https://www.g2.com/categories/predictive-analytics), [Demand Planning Software](https://www.g2.com/categories/demand-planning), [Sales & Ops Planning Software](https://www.g2.com/categories/sales-ops-planning), [Supply Chain Planning Software](https://www.g2.com/categories/supply-chain-planning), [Retail Analytics Software](https://www.g2.com/categories/retail-analytics), [Retail Assortment Planning Software](https://www.g2.com/categories/retail-assortment-planning), [Retail Intelligence Software](https://www.g2.com/categories/retail-intelligence)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | Board | 
|---|---|---|
| **Small-Business** | 20.6% | 26.4% | 
| **Mid-Market** | 46.0% | 38.8% | 
| **Enterprise** | 33.4% | 34.8% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.5%

#### Board

- **Information Technology and Services:** 9.0%
- **Computer Software:** 7.0%
- **Retail:** 5.0%
- **Chemicals:** 4.3%
- **Financial Services:** 4.3%
- **Consumer Goods:** 3.7%
- **Internet:** 3.3%
- **Computer & Network Security:** 2.7%
- **Food & Beverages:** 2.7%
- **Apparel & Fashion:** 2.3%
- **Other:** 55.5%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13806 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9648 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6644 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (222 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2039 reviews)

### Alternatives to Board

- [Anaplan](https://www.g2.com/products/anaplan/reviews) — 4.6/5 stars (458 reviews)
- [Vena](https://www.g2.com/products/vena/reviews) — 4.5/5 stars (476 reviews)
- [Prophix Software](https://www.g2.com/products/prophix-software/reviews) — 4.4/5 stars (219 reviews)
- [Planful](https://www.g2.com/products/planful/reviews) — 4.3/5 stars (498 reviews)
- [Workday Adaptive Planning](https://www.g2.com/products/workday-adaptive-planning/reviews) — 4.3/5 stars (307 reviews)
- [IBM Planning Analytics](https://www.g2.com/products/ibm-planning-analytics/reviews) — 4.4/5 stars (257 reviews)
- [Jedox](https://www.g2.com/products/jedox/reviews) — 4.3/5 stars (188 reviews)
- [SAP Analytics Cloud](https://www.g2.com/products/sap-analytics-cloud/reviews) — 4.2/5 stars (908 reviews)
- [IBM Cognos Analytics](https://www.g2.com/products/ibm-cognos-analytics/reviews) — 4.1/5 stars (461 reviews)
- [Pigment](https://www.g2.com/products/pigment-2024-01-19/reviews) — 4.6/5 stars (105 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### Board

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-board)