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Compare BMC Remedy vs CA PPM
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comparison of BMC Remedy vs. CA PPM
based on data from user reviews. BMC Remedy rates 3.6/5 stars with 223 reviews. CA PPM rates 3.4/5 stars with 41 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
BMC Remedy
Free Trial Unavailable
CA PPM
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.0
7.6
Ease of Use
Ease of Use
7.1
6.6
Ease of Setup
Ease of Setup
6.9
5.6
Ease of Admin
Ease of Admin
7.2
6.4
Quality of Support
Quality of Support
7.4
6.4
Ease of Doing Business With
Ease of Doing Business With
7.9
7.6
Product Direction (% positive)
Product Direction (% positive)
5.9
5.6
Meets Requirements
BMC Remedy
8.0
CA PPM
7.6
Ease of Use
BMC Remedy
7.1
CA PPM
6.6
Ease of Setup
BMC Remedy
6.9
CA PPM
5.6
Ease of Admin
BMC Remedy
7.2
CA PPM
6.4
Quality of Support
BMC Remedy
7.4
CA PPM
6.4
Ease of Doing Business With
BMC Remedy
7.9
CA PPM
7.6
Product Direction (% positive)
BMC Remedy
5.9
CA PPM
5.6

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
4.1%
0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.7%
26.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
74.2%
73.2%
BMC Remedy
Small-Business
4.1%
Mid-Market
21.7%
Enterprise
74.2%
CA PPM
Small-Business
0%
Mid-Market
26.8%
Enterprise
73.2%

Reviewers' Industry

 
Information Technology and Services
32.4%
Information Technology and Services
18.9%
 
Telecommunications
9.0%
Hospital & Health Care
17.0%
 
Hospital & Health Care
6.1%
Insurance
13.2%
 
Higher Education
4.3%
Telecommunications
7.5%
 
Computer Software
4.3%
Accounting
7.5%
 
Other
43.9%
Other
35.8%
BMC Remedy
Information Technology and Services
32.4%
Telecommunications
9.0%
Hospital & Health Care
6.1%
Higher Education
4.3%
Computer Software
4.3%
Other
43.9%
CA PPM
Information Technology and Services
18.9%
Hospital & Health Care
17.0%
Insurance
13.2%
Telecommunications
7.5%
Accounting
7.5%
Other
35.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Suzanne B.
User in Hospital & Health Care

This software can be configured to do just about anything and is used in many very successful companies.

James P.
Consultant in Information Technology and Services

My favorite part of Clarity is how easily you can configure the application as an end user. You can easily save different filters and views to display specific data each time the application is launched. Additionally, back end administrators can easily...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

Tiberius F.
User in Automotive

My dislikes are: User driven customization of the product is not fully supported by Clarity PPM. CA PPM only allows data extraction to third party software and does not support full integration. No social collaboration features

 
BMC Remedy
Most Helpful Favorable Review
Suzanne B.
User in Hospital & Health Care

This software can be configured to do just about anything and is used in many very successful companies.

Most Helpful Critical Review
G2 User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

CA PPM
Most Helpful Favorable Review
James P.
Consultant in Information Technology and Services

My favorite part of Clarity is how easily you can configure the application as an end user. You can easily save different filters and views to display specific data each time the application is launched. Additionally, back end administrators can easily...

Most Helpful Critical Review
Tiberius F.
User in Automotive

My dislikes are: User driven customization of the product is not fully supported by Clarity PPM. CA PPM only allows data extraction to third party software and does not support full integration. No social collaboration features

Screenshots

 
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