Compare BMC Helix Client Management and TeamViewer 
Featured Products
At a Glance
Market Segments
Enterprise (55.6% of reviews)
Small-Business (43.2% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
BMC Helix Client Management
Star Rating
(13)4.1 out of 5
Market Segments
Enterprise (55.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about BMC Helix Client ManagementTeamViewer
Star Rating
(3,785)4.5 out of 5
Market Segments
Small-Business (43.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in user experience, with its interface being described as intuitive and well-structured. This makes it easy for even less tech-savvy users to navigate, significantly reducing the need for extensive training.
- Users say that TeamViewer's implementation process is straightforward, with many highlighting that it just works right out of the box. This ease of setup is a notable advantage for teams looking to get started quickly.
- According to verified reviews, BMC Helix Client Management shines in asset management capabilities, being described as powerful for managing inventory and devices. This makes it a strong choice for organizations focused on comprehensive asset oversight.
- Reviewers mention that while TeamViewer has a solid support system, BMC Helix Client Management outperforms in customer support quality, with users appreciating its responsive and helpful assistance when issues arise.
- G2 reviewers highlight that TeamViewer is particularly favored by small businesses, with a significant portion of its user base coming from this segment. In contrast, BMC Helix Client Management is more tailored for enterprise-level needs, which may limit its appeal for smaller organizations.
- Users note that while TeamViewer offers a high level of ease of use, BMC Helix Client Management provides a robust administrative experience, with features that support incident management and custom applications, making it a versatile tool for larger teams.
Pricing
Entry-Level Pricing
BMC Helix Client Management
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
BMC Helix Client Management
No trial information availableTeamViewer
Free Trial is available
Ratings
Meets Requirements
8.9
6
9.1
3,001
Ease of Use
8.1
7
9.1
3,189
Ease of Setup
7.0
5
9.1
949
Ease of Admin
9.3
5
8.9
682
Quality of Support
9.5
7
8.6
2,576
Has the product been a good partner in doing business?
9.0
5
8.6
638
Product Direction (% positive)
7.7
5
8.7
2,895
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
54
Not enough data
9.2
12
Not enough data
9.4
11
Monitoring and Management
Not enough data
9.2
53
Not enough data
9.3
53
Not enough data
9.1
55
Not enough data
9.2
54
Not enough data
9.2
12
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.8
13
Service Management
Not enough data
9.5
55
Not enough data
9.3
12
Not enough data
8.5
12
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.2
14
Presenter Tools
Not enough data
8.9
866
Not enough data
8.5
788
Not enough data
9.1
940
|
Verified
Not enough data
8.8
837
|
Verified
Conferencing Options
Not enough data
8.7
798
|
Verified
Not enough data
8.7
811
|
Verified
Not enough data
8.7
794
|
Verified
Application Tools
Not enough data
8.9
873
|
Verified
Not enough data
8.9
828
|
Verified
Not enough data
8.7
809
|
Verified
Agentic AI - Screen Sharing
Not enough data
8.0
41
Scope
Not enough data
10.0
6
Not enough data
10.0
6
Security
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.7
6
Management
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
20
Not enough data
9.4
19
Not enough data
9.2
21
Not enough data
9.3
21
Monitoring - Network Monitoring
Not enough data
8.8
11
Not enough data
9.4
11
Not enough data
9.5
11
Management
Not enough data
9.3
20
Not enough data
9.4
20
Not enough data
9.3
21
Analytics - Network Monitoring
Not enough data
9.1
11
Not enough data
8.9
11
Security - Network Monitoring
Not enough data
9.4
11
Not enough data
9.2
11
Not enough data
9.2
11
Network Performance - Network Monitoring
Not enough data
9.1
11
Not enough data
9.5
11
AI Automation - Network Monitoring
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
11
Agentic AI - Network Monitoring
Not enough data
9.3
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.3
10
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
562
Not enough data
9.1
544
Not enough data
8.9
487
Not enough data
9.0
520
Not enough data
8.9
499
Not enough data
9.0
505
Maintenance
Not enough data
9.0
502
Not enough data
8.9
468
Communication
Not enough data
9.0
499
Not enough data
8.6
443
Not enough data
8.7
447
Not enough data
8.8
467
Security
Not enough data
9.0
464
Not enough data
9.0
465
Device Support
Not enough data
8.9
494
Not enough data
9.1
505
Not enough data
9.1
507
Performance
Not enough data
8.9
473
Remote Support
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Hardware Integration
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Content
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
24
Security
Not enough data
9.3
23
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
30
Operating System
Not enough data
9.5
32
Not enough data
9.1
30
Not enough data
8.9
32
Management
Not enough data
8.8
31
Not enough data
8.5
31
Not enough data
9.0
29
Not enough data
8.6
29
Not enough data
8.8
31
Security
Not enough data
8.7
30
Not enough data
8.9
33
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
9.5
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
1395
Not enough data
8.7
1307
Not enough data
8.6
1302
Not enough data
8.6
1282
Not enough data
8.7
1320
Not enough data
8.7
1394
Not enough data
8.9
1460
Platform
Not enough data
8.9
1410
Not enough data
8.7
1366
Not enough data
8.7
1332
Not enough data
9.1
1503
Security
Not enough data
8.6
1193
Not enough data
8.8
1340
Not enough data
8.7
1284
Categories
Categories
Shared Categories
BMC Helix Client Management and TeamViewer are categorized as Endpoint Management
Unique Categories
BMC Helix Client Management has no unique categories
TeamViewer is categorized as Screen Sharing, Mobile Device Management (MDM), ServiceNow Store Apps, Enterprise IT Management, SAP Store, IT Asset Management, AWS Marketplace, Remote Support, Remote Desktop, Remote Monitoring & Management (RMM), Remote Video Support, AR Collaboration Tools, Unified Endpoint Management (UEM), Co-Browsing, and Network Monitoring
Reviews
Reviewers' Company Size
BMC Helix Client Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Restaurants
11.1%
Non-Profit Organization Management
11.1%
Logistics and Supply Chain
11.1%
Environmental Services
11.1%
Other
33.3%
Information Technology and Services
16.3%
Computer Software
10.6%
Marketing and Advertising
4.1%
Telecommunications
3.1%
Consumer Services
3.0%
Other
62.9%
Alternatives
Discussions
BMC Helix Client Management has no discussions with answers
How would teanviewer connect without a fast internet?
9 Comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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