Compare BMC Helix Client Management and ManageEngine Endpoint Central 
At a Glance
Market Segments
Enterprise (55.6% of reviews)
Mid-Market (65.8% of reviews)
Entry-Level Pricing
No pricing available
Free
BMC Helix Client Management
Star Rating
(13)4.1 out of 5
Market Segments
Enterprise (55.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about BMC Helix Client ManagementManageEngine Endpoint Central
Star Rating
(1,071)4.5 out of 5
Market Segments
Mid-Market (65.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ManageEngine Endpoint Central excels in user experience, particularly highlighting its intuitive interface and comprehensive features like OS deployment, software deployment, and patch management. Users appreciate having a single tool that integrates multiple functionalities, making daily operations smoother.
- Users say that BMC Helix Client Management is easy to deploy and powerful for managing assets, which is a significant advantage for organizations looking for quick implementation. Reviewers mention its effective inventory management and device management capabilities, which streamline asset oversight.
- According to verified reviews, ManageEngine Endpoint Central receives high marks for its customer support, with users noting the quick response times and professionalism of the support team. This level of support can be crucial for organizations that rely on timely assistance for their IT management needs.
- Reviewers mention that while BMC Helix Client Management offers strong administrative capabilities, it faces challenges in ease of setup compared to ManageEngine. Users have pointed out that the setup process can be more complex, which may lead to longer onboarding times for new users.
- G2 reviewers highlight that ManageEngine Endpoint Central has a broader appeal for mid-market companies, with a significant portion of its user base coming from this segment. This focus allows it to cater effectively to the specific needs of mid-sized organizations, unlike BMC Helix, which is more geared towards enterprise-level clients.
- Users express that while BMC Helix Client Management has a solid rating for product direction, ManageEngine Endpoint Central outshines it in overall user satisfaction. The positive feedback regarding its comprehensive feature set and user-friendly design suggests that it is better positioned to meet evolving user needs.
Pricing
Entry-Level Pricing
BMC Helix Client Management
No pricing availableManageEngine Endpoint Central
Free Edition
Free
Free upto 25 endpoints
- Onboarding and Enrollment
- Device Provisioning
- Two Factor Authentication
Free Trial
BMC Helix Client Management
No trial information availableManageEngine Endpoint Central
Free Trial is available
Ratings
Meets Requirements
8.9
6
8.8
904
Ease of Use
8.1
7
8.7
943
Ease of Setup
7.0
5
8.6
858
Ease of Admin
9.3
5
8.8
848
Quality of Support
9.5
7
8.4
846
Has the product been a good partner in doing business?
9.0
5
8.9
812
Product Direction (% positive)
7.7
5
9.3
890
Features by Category
Scope
Not enough data
8.5
276
Not enough data
8.6
289
Security
Not enough data
8.6
294
Not enough data
8.2
276
Not enough data
8.0
257
Management
Not enough data
8.4
276
Not enough data
8.6
286
Not enough data
8.7
280
Not enough data
8.7
273
Not enough data
8.1
247
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.9
29
Not enough data
7.8
23
Not enough data
7.6
22
Not enough data
7.0
21
Not enough data
7.2
23
Not enough data
7.7
24
Not enough data
7.5
22
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
8.4
25
Not enough data
8.8
27
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.2
309
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
7.5
322
Platform
Not enough data
7.7
309
Not enough data
8.7
377
Not enough data
8.2
324
Not enough data
8.6
365
Not enough data
8.1
330
Security
Not enough data
8.1
330
Not enough data
9.0
388
Not enough data
7.2
299
Not enough data
8.2
334
Not enough data
7.8
308
Agentic AI - Enterprise IT Management
Not enough data
6.7
9
Not enough data
7.0
9
Not enough data
8.0
10
Not enough data
7.8
9
Not enough data
6.7
9
Not enough data
7.4
9
Not enough data
7.8
9
Categories
Categories
Shared Categories
BMC Helix Client Management and ManageEngine Endpoint Central are categorized as Endpoint Management
Unique Categories
BMC Helix Client Management has no unique categories
ManageEngine Endpoint Central is categorized as Unified Endpoint Management (UEM), Endpoint Protection Platforms, Patch Management, Antivirus, Enterprise IT Management, and ServiceNow Store Apps
Reviews
Reviewers' Company Size
BMC Helix Client Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ManageEngine Endpoint Central
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Restaurants
11.1%
Non-Profit Organization Management
11.1%
Logistics and Supply Chain
11.1%
Environmental Services
11.1%
Other
33.3%
Information Technology and Services
14.9%
Financial Services
6.3%
Hospital & Health Care
4.6%
Manufacturing
4.5%
Banking
4.5%
Other
65.1%
Alternatives
Discussions
BMC Helix Client Management has no discussions with answers
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