Compare BMC FootPrints and SAP Solution Manager

At a Glance
BMC FootPrints
BMC FootPrints
Star Rating
(56)3.5 out of 5
Market Segments
Enterprise (57.1% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about BMC FootPrints
SAP Solution Manager
SAP Solution Manager
Star Rating
(15)3.9 out of 5
Market Segments
Enterprise (63.6% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SAP Solution Manager

BMC FootPrints vs SAP Solution Manager

  • Reviewers felt that SAP Solution Manager meets the needs of their business better than BMC FootPrints.
  • When comparing quality of ongoing product support, reviewers felt that BMC FootPrints is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of SAP Solution Manager over BMC FootPrints.
Pricing
Entry-Level Pricing
BMC FootPrints
No pricing available
SAP Solution Manager
No pricing available
Free Trial
BMC FootPrints
No trial information available
SAP Solution Manager
No trial information available
Ratings
Meets Requirements
7.4
51
8.5
10
Ease of Use
6.9
50
6.7
10
Ease of Setup
6.7
20
Not enough data
Ease of Admin
6.7
19
Not enough data
Quality of Support
7.7
39
7.0
10
Has the product been a good partner in doing business?
8.1
18
Not enough data
Product Direction (% positive)
4.7
51
10.0
9
Features by Category
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
6.8
8
8.1
12
Administration
5.6
6
|
Verified
8.7
9
|
Verified
Not enough data
7.5
8
|
Verified
6.4
7
|
Verified
8.5
8
|
Verified
Service Desk
7.9
8
|
Verified
7.1
7
|
Verified
7.5
8
|
Verified
7.6
7
|
Verified
6.5
8
|
Verified
8.3
8
|
Verified
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
|
Verified
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
29
Not enough data
Incident Management
8.2
28
Not enough data
8.3
26
Not enough data
8.4
28
Not enough data
7.9
22
Not enough data
7.9
20
Not enough data
Reporting
7.8
27
Not enough data
8.3
22
Not enough data
7.1
17
Not enough data
Access & Usability
5.3
12
Not enough data
8.0
23
Not enough data
8.4
21
Not enough data
7.2
17
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BMC FootPrints
BMC FootPrints
SAP Solution Manager
SAP Solution Manager
BMC FootPrints and SAP Solution Manager are categorized as IT Service Management (ITSM) Tools
Unique Categories
BMC FootPrints
BMC FootPrints is categorized as Service Desk
SAP Solution Manager
SAP Solution Manager has no unique categories
Reviews
Reviewers' Company Size
BMC FootPrints
BMC FootPrints
Small-Business(50 or fewer emp.)
5.4%
Mid-Market(51-1000 emp.)
37.5%
Enterprise(> 1000 emp.)
57.1%
SAP Solution Manager
SAP Solution Manager
Small-Business(50 or fewer emp.)
9.1%
Mid-Market(51-1000 emp.)
27.3%
Enterprise(> 1000 emp.)
63.6%
Reviewers' Industry
BMC FootPrints
BMC FootPrints
Higher Education
26.8%
Law Practice
19.6%
Information Technology and Services
14.3%
Hospital & Health Care
7.1%
Education Management
5.4%
Other
26.8%
SAP Solution Manager
SAP Solution Manager
Information Technology and Services
18.2%
Oil & Energy
9.1%
Marketing and Advertising
9.1%
Management Consulting
9.1%
Hospital & Health Care
9.1%
Other
45.5%
Alternatives
BMC FootPrints
BMC FootPrints Alternatives
Jira Service Management
Jira Service Management
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OpenText Service Management Automation X (SMAX)
OpenText Service Management...
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CA Service Desk Manager
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Add CA Service Desk Manager
SysAid
SysAid
Add SysAid
SAP Solution Manager
SAP Solution Manager Alternatives
ServiceNow IT Service Management
ServiceNow IT Service...
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Jira Service Management
Jira Service Management
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Freshservice
Freshservice
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BMC Helix ITSM
BMC Helix ITSM
Add BMC Helix ITSM
Discussions
BMC FootPrints
BMC FootPrints Discussions
Monty the Mongoose crying
BMC FootPrints has no discussions with answers
SAP Solution Manager
SAP Solution Manager Discussions
Monty the Mongoose crying
SAP Solution Manager has no discussions with answers