G2 reviewers report that Fathom excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Bluedot. Users appreciate its seamless integration into their workflow, with one reviewer highlighting how it automatically records meetings and provides a full transcript, making it easy to revisit discussions.
Users say Fathom's implementation process is notably quick and intuitive, with many praising its user-friendly desktop app that allows for easy meeting management without needing to check calendars. In contrast, Bluedot, while effective, has received feedback indicating that it may not be as straightforward for new users.
Reviewers mention that Fathom's features, such as video recording and action item tracking, significantly enhance productivity. One user noted the ability to receive structured summaries post-meeting, which helps in keeping track of important points, a feature that Bluedot also offers but with slightly less acclaim.
According to verified reviews, both products are well-regarded for their note-taking capabilities, but Fathom stands out with its higher ratings in dictation and data entry accuracy. Users have expressed satisfaction with Fathom's ability to capture detailed notes effortlessly, while Bluedot's transcription quality, although good, is seen as slightly less reliable.
Users highlight the quality of support provided by Fathom, which is rated higher than Bluedot. Reviewers appreciate the responsive customer service and the helpful resources available, which contribute to a smoother user experience, whereas some Bluedot users have reported delays in support responses.
G2 reviewers note that Fathom's focus on small businesses is evident in its tailored features, making it a preferred choice for many users in that segment. While Bluedot also serves small businesses, it has a smaller market presence, which may affect the breadth of community support and resources available to users.
Pricing
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Bluedot
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Fathom
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Free
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Slack & CRM integrations to automate post-meeting updates
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