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Compare BlueConic and Fullstory 
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
BlueConic
Star Rating
(15)4.4 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about BlueConicFullstory
Star Rating
(858)4.5 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- According to verified reviews, Fullstory excels in providing detailed insights into user behavior, allowing teams to validate customer feedback effectively. Users appreciate how it helps them understand the "why" behind customer frustrations by watching real behaviors in context.
- G2 reviewers report that BlueConic offers exceptional segmentation capabilities, enabling users to create actionable insights that can trigger responses both within the platform and in connected systems. This flexibility is highlighted as a significant advantage for marketing teams.
- Users say that Fullstory has a notably intuitive setup process, making it easy to find users and review their journeys. This ease of use is particularly beneficial for teams managing complex enterprise use cases, as it streamlines the identification of user errors.
- Reviewers mention that while BlueConic has a very understandable UI and strong martech connections, some users find challenges in data modeling. However, the platform's AI Workbench allows for a high degree of control, which is appreciated by those who need customization.
- According to recent feedback, Fullstory stands out for its high-quality support, with users noting the responsiveness and helpfulness of the support and product teams. This level of service contributes to a more satisfying overall experience.
- G2 reviewers highlight that BlueConic has a strong product direction, with a perfect score in this area, indicating a commitment to continuous improvement. However, some users feel that it may not meet all their specific workflow needs as effectively as Fullstory does.
Pricing
Entry-Level Pricing
BlueConic
No pricing availableFullstory
Business
Contact Us
For teams that need total cross-functional clarity into their digital portfolio.
- Autocapture
- Session Insights
- Core Product Analytics
Free Trial
BlueConic
Free Trial is available
Fullstory
Free Trial is available
Ratings
Meets Requirements
8.1
12
8.7
753
Ease of Use
8.1
12
8.1
765
Ease of Setup
6.7
9
8.2
435
Ease of Admin
7.6
9
8.7
237
Quality of Support
7.8
12
9.0
579
Has the product been a good partner in doing business?
8.1
9
8.9
230
Product Direction (% positive)
10.0
12
8.8
737
Features by Category
Metrics
Not enough data
8.5
269
Not enough data
8.6
263
Not enough data
8.3
252
Not enough data
8.7
270
Not enough data
8.4
276
Not enough data
7.8
245
Not enough data
7.7
245
Not enough data
8.2
257
Not enough data
8.5
258
Reporting
Not enough data
8.7
276
Not enough data
8.3
261
Not enough data
7.9
262
Not enough data
8.7
267
Not enough data
7.9
235
Not enough data
7.8
241
Not enough data
8.4
261
Other
Not enough data
8.3
265
Not enough data
7.8
232
Not enough data
8.0
254
Not enough data
7.6
226
Not enough data
7.4
226
Not enough data
6.6
222
Not enough data
7.6
214
Agentic AI - Digital Analytics
Not enough data
6.1
11
Not enough data
6.5
12
Not enough data
6.4
13
Not enough data
6.4
13
Administration
Not enough data
7.5
253
Not enough data
7.8
257
Not enough data
8.7
271
Not enough data
8.3
271
User Identification
Not enough data
7.7
75
Not enough data
8.5
78
Not enough data
8.8
78
Tracking & Reporting
Not enough data
8.5
77
Not enough data
9.0
76
Not enough data
8.2
74
Not enough data
8.8
78
Not enough data
8.7
79
Not enough data
8.8
78
Metrics
Not enough data
8.8
80
Not enough data
8.6
74
Not enough data
8.2
73
Not enough data
8.0
73
Not enough data
8.7
78
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Behavior
Not enough data
9.0
375
|
Verified
Not enough data
8.6
356
|
Verified
Not enough data
8.4
372
|
Verified
A/B Testing
Not enough data
8.4
349
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
353
|
Verified
Not enough data
8.2
327
|
Verified
Visitor Information
Not enough data
8.5
368
|
Verified
Not enough data
8.2
364
|
Verified
Agentic AI - Session Replay
Not enough data
5.8
22
Product Analytics
Not enough data
7.8
190
Not enough data
8.6
205
Not enough data
8.5
199
Not enough data
8.4
213
Not enough data
7.3
197
Not enough data
7.6
174
Not enough data
7.3
189
Not enough data
7.5
176
Agentic AI - Product Analytics
Not enough data
5.2
9
Not enough data
5.2
9
Not enough data
5.9
9
Not enough data
5.2
9
Analytics
Not enough data
7.8
76
Not enough data
8.2
82
Not enough data
8.4
82
Not enough data
7.5
78
Not enough data
7.1
77
Not enough data
Feature Not Available
Administration
Not enough data
7.8
78
Not enough data
6.7
80
Not enough data
7.2
77
Generative AI
Not enough data
5.8
77
Agentic AI - E-Commerce Analytics
Not enough data
4.2
6
Not enough data
4.2
6
Not enough data
5.3
6
Not enough data
4.2
6
Not enough data
4.2
6
Data Sourcing
9.1
9
7.4
100
8.5
9
7.7
98
7.5
8
Feature Not Available
7.4
9
7.9
99
Intelligence
6.9
9
6.9
97
7.9
8
6.8
99
7.5
8
7.0
96
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
6.7
8
Not enough data
7.1
7
Not enough data
6.9
7
Not enough data
6.7
6
Not enough data
7.2
6
Not enough data
7.2
6
Analysis
Not enough data
8.3
177
Not enough data
8.3
171
Not enough data
8.2
159
Not enough data
8.1
170
Not enough data
8.7
171
Reporting
Not enough data
8.9
187
Not enough data
9.3
196
Not enough data
8.7
182
Not enough data
8.4
173
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
8.8
80
Not enough data
8.6
74
Not enough data
8.2
73
Not enough data
8.0
73
Not enough data
8.7
78
Variation Testing
Not enough data
7.5
50
Not enough data
7.0
48
Not enough data
8.1
49
Not enough data
8.5
51
Not enough data
7.7
49
Not enough data
7.1
47
Reporting
Not enough data
9.3
55
Not enough data
9.0
54
Personalization
Not enough data
8.2
52
Not enough data
7.8
48
Not enough data
9.0
52
Administration
Not enough data
8.3
48
Not enough data
8.3
47
Not enough data
9.3
53
Not enough data
9.0
53
Categories
Categories
Shared Categories
BlueConic and Fullstory are categorized as Customer Data Platform (CDP)
Unique Categories
BlueConic is categorized as Lead Capture
Fullstory is categorized as SAP Store, E-Commerce Analytics, Product Analytics, Session Replay, Heatmap Tools, Mobile App Analytics, Mobile App Optimization, Digital Analytics, and Generative AI Infrastructure
Reviews
Reviewers' Company Size
BlueConic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fullstory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.3%
Online Media
14.3%
Entertainment
14.3%
Consulting
7.1%
Publishing
7.1%
Other
42.9%
Computer Software
22.0%
Information Technology and Services
10.0%
Financial Services
8.7%
Retail
5.7%
Marketing and Advertising
4.1%
Other
49.4%
Alternatives
Discussions
BlueConic has no discussions with answers
Is there anything FullStory doesn't support?
2 Comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 Comments
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
How does FullStory work?
1 Comment
Official Response from Fullstory
If you’ve ever built or modified a website, then you’ve seen HTML. The tags in HTML (e.g., <p>Here’s a paragraph.</p>) generate what are called Document...Read more
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