# BlueConic vs Dynamics 365 Customer Insights Comparison

| | BlueConic | Dynamics 365 Customer Insights | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 19 | 19 | 
| **Largest Market Segment** | Mid-Market (58.8% of reviews) | Mid-Market (75.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 


---
## Ratings Comparison
| Rating | BlueConic | Dynamics 365 Customer Insights | 
|---|---|---|
  | **Meets Requirements** | 7.5 (14 reviews) | 8.2 (11 reviews) | 
  | **Ease of Use** | 7.9 (14 reviews) | 7.2 (10 reviews) | 
  | **Ease of Setup** | 6.7 (11 reviews) | Not enough data | 
  | **Ease of Admin** | 7.6 (9 reviews) | Not enough data | 
  | **Quality of Support** | 7.4 (14 reviews) | 8.1 (8 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.1 (9 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.2 (14 reviews) | 6.8 (11 reviews) | 

---
## Pricing

### BlueConic

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Dynamics 365 Customer Insights

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **BlueConic** | N/A | N/A |
| **Dynamics 365 Customer Insights** | N/A | N/A |

#### Lead Generation

| Feature | BlueConic | Dynamics 365 Customer Insights | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import &amp; Export Tools** | Not enough data | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **BlueConic** | 7.9/10 | 11 |
| **Dynamics 365 Customer Insights** | N/A | N/A |

#### Data Sourcing

| Feature | BlueConic | Dynamics 365 Customer Insights | 
|---|---|---|
| **Data Enrichment** | 9.2 (10 reviews) | Not enough data | 
| **Expandability** | 8.7 (10 reviews) | Not enough data | 
| **Content Marketing** | 7.8 (9 reviews) | Feature Not Available | 
| **Multiple Devices** | 7.4 (9 reviews) | Feature Not Available | 

#### Intelligence

| Feature | BlueConic | Dynamics 365 Customer Insights | 
|---|---|---|
| **Marketing Metrics** | 6.9 (9 reviews) | Not enough data | 
| **Predictive Modeling** | 7.9 (8 reviews) | Not enough data | 
| **Recommendation Engine** | 7.5 (8 reviews) | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **BlueConic** | N/A | N/A |
| **Dynamics 365 Customer Insights** | N/A | N/A |

#### Lead Monitoring

| Feature | BlueConic | Dynamics 365 Customer Insights | 
|---|---|---|
| **Features** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Identification** | Not enough data | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | BlueConic | Dynamics 365 Customer Insights | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | BlueConic | Dynamics 365 Customer Insights | 
|---|---|---|
| **Mobile** | Not enough data | Not enough data | 
| **Websites** | Not enough data | Not enough data | 
| **Social Media** | Not enough data | Not enough data | 
| **Data** | Not enough data | Not enough data | 

#### Analytics

| Feature | BlueConic | Dynamics 365 Customer Insights | 
|---|---|---|
| **Export/Import** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Customization

| Feature | BlueConic | Dynamics 365 Customer Insights | 
|---|---|---|
| **Forms** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp)

**Unique to BlueConic (1):** [Lead Capture Software](https://www.g2.com/categories/lead-capture)



---
## Reviewer Demographics

### By Company Size

| Segment | BlueConic | Dynamics 365 Customer Insights | 
|---|---|---|
| **Small-Business** | 5.9% | 25.0% | 
| **Mid-Market** | 58.8% | 75.0% | 
| **Enterprise** | 35.3% | 0% | 

### By Industry

#### BlueConic

- **Retail:** 12.5%
- **Publishing:** 12.5%
- **Online Media:** 12.5%
- **Entertainment:** 12.5%
- **Consulting:** 6.3%
- **Non-Profit Organization Management:** 6.3%
- **Marketing and Advertising:** 6.3%
- **Management Consulting:** 6.3%
- **Food &amp; Beverages:** 6.3%
- **Consumer Goods:** 6.3%
- **Other:** 12.5%

#### Dynamics 365 Customer Insights

- **Accounting:** 12.5%
- **Staffing and Recruiting:** 6.3%
- **Sports:** 6.3%
- **Retail:** 6.3%
- **Management Consulting:** 6.3%
- **Legal Services:** 6.3%
- **Internet:** 6.3%
- **Health, Wellness and Fitness:** 6.3%
- **Education Management:** 6.3%
- **Consumer Electronics:** 6.3%
- **Other:** 31.3%

---
## Alternatives

### Alternatives to BlueConic

- [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) — 4.5/5 stars (565 reviews)
- [Tealium Customer Data Hub](https://www.g2.com/products/tealium-customer-data-hub/reviews) — 4.3/5 stars (474 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1357 reviews)
- [Treasure Data Customer Data Platform](https://www.g2.com/products/treasure-data-customer-data-platform/reviews) — 4.5/5 stars (164 reviews)
- [Iterable](https://www.g2.com/products/iterable/reviews) — 4.4/5 stars (824 reviews)
- [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) — 4.2/5 stars (411 reviews)
- [Blueshift](https://www.g2.com/products/blueshift/reviews) — 4.4/5 stars (285 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1048 reviews)
- [Hightouch](https://www.g2.com/products/hightouch/reviews) — 4.6/5 stars (392 reviews)

### Alternatives to Dynamics 365 Customer Insights

- [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) — 4.5/5 stars (565 reviews)
- [Salesforce Data 360 (formerly Data Cloud)](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews) — 4.3/5 stars (250 reviews)
- [Tealium Customer Data Hub](https://www.g2.com/products/tealium-customer-data-hub/reviews) — 4.3/5 stars (474 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1202 reviews)
- [Treasure Data Customer Data Platform](https://www.g2.com/products/treasure-data-customer-data-platform/reviews) — 4.5/5 stars (164 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1357 reviews)
- [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) — 4.2/5 stars (411 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1351 reviews)
- [Planhat](https://www.g2.com/products/planhat/reviews) — 4.5/5 stars (926 reviews)

---
## Top Discussions

### BlueConic

No discussions available for this product.

### Dynamics 365 Customer Insights

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blueconic-vs-dynamics-365-customer-insights)

