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Compare Blue Triangle Real User Monitoring and Smartlook

See this
side-by-side comparison of Blue Triangle Real User Monitoring vs. Smartlook
based on preference data from user reviews. Blue Triangle Real User Monitoring rates 4.8/5 stars with 13 reviews. By contrast, Smartlook rates 4.7/5 stars with 636 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
(13)
4.8 out of 5
Blue Triangle Real User Monitoring
Smartlook
Smartlook
(636)
4.7 out of 5
Smartlook
Optimized for quick response
Star Rating
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
Smartlook
Smartlook
Market Segments
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
Enterprise (66.7% of reviews)
Smartlook
Smartlook
Small-Business (89.8% of reviews)
Entry Level Price
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
No pricing information available
Smartlook
Smartlook
Free forever $0 For personal and business use.

Blue Triangle Real User Monitoring vs Smartlook

When assessing the two solutions, reviewers found Smartlook easier to use, set up, and administer. However, reviewers preferred doing business with Blue Triangle Real User Monitoring overall.

  • Reviewers felt that Blue Triangle Real User Monitoring meets the needs of their business better than Smartlook.
  • When comparing quality of ongoing product support, reviewers felt that Blue Triangle Real User Monitoring is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Blue Triangle Real User Monitoring over Smartlook.
Categories
Shared Categories
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
Smartlook
Smartlook
Blue Triangle Real User Monitoring and Smartlook are categorized as Digital Analytics
Pricing
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring Pricing
Free Trial Unavailable
Smartlook
Smartlook Pricing
Free
Free forever $0For personal and business use.
Starter
Starts at $39 monthly (additional discounts for annual payments)
Power
Starts at $99 monthly(additional discounts for annual payments)
Power Mobile
Starts at $135 monthly(additional discounts for annual payments)
Free Trial
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Ratings
Meets Requirements
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
9.3
Responses: 12
Smartlook
Smartlook
8.9
Responses: 514
Ease of Use
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
8.9
Responses: 12
Smartlook
Smartlook
9.0
Responses: 518
Ease of Setup
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
8.3
Responses: 6
Smartlook
Smartlook
9.2
Responses: 377
Ease of Admin
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
8.6
Responses: 6
Smartlook
Smartlook
9.1
Responses: 373
Quality of Support
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
10.0
Responses: 12
Smartlook
Smartlook
8.8
Responses: 356
Ease of Doing Business With
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
10.0
Responses: 6
Smartlook
Smartlook
9.0
Responses: 311
Product Direction (% positive)
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
10.0
Responses: 12
Smartlook
Smartlook
9.1
Responses: 501
Features
Metrics
Sessions - Digital Analytics
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
8.6
Responses: 6
Smartlook
Smartlook
8.8
Responses: 96
Engagement
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
9.3
Responses: 5
Smartlook
Smartlook
8.8
Responses: 20
Entry and Exit Pages
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
8.7
Responses: 5
Smartlook
Smartlook
8.3
Responses: 93
Standard Event Tracking
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
8.9
Responses: 6
Smartlook
Smartlook
8.6
Responses: 89
Custom Event Tracking
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
8.1
Responses: 6
Smartlook
Smartlook
8.5
Responses: 77
Retention
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
9.0
Responses: 5
Smartlook
Smartlook
8.2
Responses: 15
Return
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
7.0
Responses: 5
Smartlook
Smartlook
8.5
Responses: 18
Conversions
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
9.0
Responses: 5
Smartlook
Smartlook
8.7
Responses: 71
Funnels
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
8.9
Responses: 6
Smartlook
Smartlook
8.6
Responses: 70
Reporting
Real-Time Reporting
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
9.0
Responses: 7
Smartlook
Smartlook
8.8
Responses: 90
Trending
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
8.3
Responses: 6
Smartlook
Smartlook
8.3
Responses: 16
Retroactive Reporting
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
Not enough data available
Smartlook
Smartlook
8.6
Responses: 76
Segmentation
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
8.7
Responses: 5
Smartlook
Smartlook
8.6
Responses: 69
Mobile Reporting
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
9.5
Responses: 7
Smartlook
Smartlook
8.3
Responses: 65
Unification Across Devices
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
8.7
Responses: 5
Smartlook
Smartlook
Feature Not Available
Custom Reports and Dashboards
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
8.3
Responses: 7
Smartlook
Smartlook
8.6
Responses: 68
Other
User Data
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
6.7
Responses: 5
Smartlook
Smartlook
8.6
Responses: 79
Site Search Reporting
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
Not enough data available
Smartlook
Smartlook
8.5
Responses: 66
Load Time Monitoring
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
9.3
Responses: 7
Smartlook
Smartlook
Feature Not Available
Campaign Tracking
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
7.7
Responses: 5
Smartlook
Smartlook
8.5
Responses: 52
E-Commerce
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
9.4
Responses: 6
Smartlook
Smartlook
8.4
Responses: 48
Promotional Messages
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
Feature Not Available
Smartlook
Smartlook
Feature Not Available
Administration Alerts
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
8.9
Responses: 6
Smartlook
Smartlook
8.3
Responses: 49
Administration
API / Integrations
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
Not enough data available
Smartlook
Smartlook
8.4
Responses: 163
QA Testing
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
Not enough data available
Smartlook
Smartlook
8.6
Responses: 54
Performance and Reliability
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
9.3
Responses: 7
Smartlook
Smartlook
8.7
Responses: 254
User, Role, and Access Management
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
9.2
Responses: 6
Smartlook
Smartlook
8.9
Responses: 228
Reviewers' Company Size
Reviewers of Blue Triangle Real User Monitoring were most often representing companies in the Enterprise segment, while reviewers for Smartlook were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
8.3%
Smartlook
Smartlook
89.8%
Mid-Market
(51-1000 emp.)
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
25.0%
Smartlook
Smartlook
8.3%
Enterprise
(> 1000 emp.)
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring
66.7%
Smartlook
Smartlook
2.0%
Reviewers' Industry
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring Industry
Retail
33.3%
Leisure, Travel & Tourism
8.3%
Hospitality
8.3%
Furniture
8.3%
Food & Beverages
8.3%
Other
33.3%
Smartlook
Smartlook Industry
Computer Software
7.8%
Marketing and Advertising
7.3%
Information Technology and Services
6.9%
Internet
6.6%
Retail
6.1%
Other
65.3%
Reviews
Most Helpful Favorable Review
Blue Triangle Real User Monitoring
GR
User in Accounting

I like how easy it is to manage my money etc.

Smartlook
Graeme N.
Administrator in Entertainment

Being able to watch how users interact with your site, is truly remarkable. To see their screens, to see their movements and clicks... it's just amazing. I can see what pages they go looking for, which pages they journey through and I can watch exactly what...

Most Helpful Critical Review
Blue Triangle Real User Monitoring
Kevin J.
User in Food & Beverages

Currently have not implemented synthetic Time To Interactive. Comparison chart hard to read / present due to sorting based on change percentage instead of by actual time shift.

Smartlook
G
Internal Consultant in Retail

I do not have the option to create funnel and it would be useful to be able to prove this

Top Alternatives
Discussions
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring Discussions
Monty the Mongoose crying
Blue Triangle Real User Monitoring has no discussions with answers
Smartlook
Smartlook Discussions
How can I exclude myself from the recordings?
2 comments
ED
Hi Enrico, thank you for your question. You can exclude your IP address by going to the "IP blocking" tab in your account settings. You can also open...Read more
I would to know how to use all the features, is there any number I can dial?
1 comment
GS
Hi Gurpeet, you can chat with our customer success team and arrange a demo. Best regards, LukasRead more
Is there a whitelabel version of this software?
1 comment
KS
Hi Kristen, I am really sorry, but we don't offer that. Best regards, lukasRead more
Screenshots
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring Screenshots
Videos
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring Videos
No videos provided
Smartlook
Smartlook Videos
Video Preview
Downloads
Blue Triangle Real User Monitoring
Blue Triangle Real User Monitoring Downloads
No downloads provided
Smartlook
Smartlook Downloads
No downloads provided
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