Compare Blue Triangle Real User Monitoring and Glassbox Digital
See this
side-by-side comparison of Blue Triangle Real User Monitoring vs. Glassbox Digital
based on preference data from user reviews. Blue Triangle Real User Monitoring rates 4.8/5 stars with 13 reviews. By contrast, Glassbox Digital rates 4.4/5 stars with 57 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Blue Triangle Real User Monitoring |  Glassbox Digital Optimized for quick response | |
| Star Rating | Blue Triangle Real User Monitoring | Glassbox Digital |
| Market Segments | Blue Triangle Real User Monitoring Enterprise (66.7% of reviews) | Glassbox Digital Enterprise (49.0% of reviews) |
| Entry Level Price | Blue Triangle Real User Monitoring No pricing information available | Glassbox Digital No pricing information available |
Blue Triangle Real User Monitoring vs Glassbox Digital
When assessing the two solutions, reviewers found Blue Triangle Real User Monitoring easier to use, set up, and administer. Reviewers also preferred doing business with Blue Triangle Real User Monitoring overall.
- Reviewers felt that Blue Triangle Real User Monitoring meets the needs of their business better than Glassbox Digital.
- When comparing quality of ongoing product support, reviewers felt that Blue Triangle Real User Monitoring is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Blue Triangle Real User Monitoring over Glassbox Digital.
Categories
Shared Categories
Blue Triangle Real User Monitoring and Glassbox Digital are categorized as Digital Analytics and Application Performance Monitoring (APM)
Unique Categories
Blue Triangle Real User Monitoring is categorized as Tag Management, Website Security, and Digital Experience Monitoring (DEM)
Glassbox Digital is categorized as Customer Journey Analytics and Session Replay
Pricing
Free Trial Unavailable
Free Trial
Ratings
Meets Requirements
Blue Triangle Real User Monitoring
Responses: 12
Glassbox Digital
Responses: 41
Ease of Use
Blue Triangle Real User Monitoring
Responses: 12
Glassbox Digital
Responses: 41
Ease of Setup
Blue Triangle Real User Monitoring
Responses: 6
Glassbox Digital
Responses: 20
Ease of Admin
Blue Triangle Real User Monitoring
Responses: 6
Glassbox Digital
Responses: 20
Quality of Support
Blue Triangle Real User Monitoring
Responses: 12
Glassbox Digital
Responses: 43
Ease of Doing Business With
Blue Triangle Real User Monitoring
Responses: 6
Glassbox Digital
Responses: 22
Product Direction (% positive)
Blue Triangle Real User Monitoring
Responses: 12
Glassbox Digital
Responses: 41
Features
Metrics
Sessions - Digital Analytics
Blue Triangle Real User Monitoring
Responses: 6
Glassbox Digital
Responses: 20
Engagement
Blue Triangle Real User Monitoring
Responses: 5
Glassbox Digital
Responses: 20
Entry and Exit Pages
Blue Triangle Real User Monitoring
Responses: 5
Glassbox Digital
Responses: 20
Standard Event Tracking
Blue Triangle Real User Monitoring
Responses: 6
Glassbox Digital
Responses: 21
Custom Event Tracking
Blue Triangle Real User Monitoring
Responses: 6
Glassbox Digital
Responses: 20
Retention
Blue Triangle Real User Monitoring
Responses: 5
Glassbox Digital
Responses: 18
Return
Blue Triangle Real User Monitoring
Responses: 5
Glassbox Digital
Responses: 17
Conversions
Blue Triangle Real User Monitoring
Responses: 5
Glassbox Digital
Responses: 20
Funnels
Blue Triangle Real User Monitoring
Responses: 6
Glassbox Digital
Responses: 20
Monitoring
Performance Baselines
Blue Triangle Real User Monitoring
Glassbox Digital
Performance Analysis
Blue Triangle Real User Monitoring
Glassbox Digital
Performance Monitoring
Blue Triangle Real User Monitoring
Glassbox Digital
AI/ML Assistance
Blue Triangle Real User Monitoring
Glassbox Digital
Multi-System Monitoring
Blue Triangle Real User Monitoring
Glassbox Digital
Reporting
Real-Time Reporting
Blue Triangle Real User Monitoring
Responses: 7
Glassbox Digital
Responses: 19
Trending
Blue Triangle Real User Monitoring
Responses: 6
Glassbox Digital
Responses: 18
Retroactive Reporting
Blue Triangle Real User Monitoring
Glassbox Digital
Responses: 18
Segmentation
Blue Triangle Real User Monitoring
Responses: 5
Glassbox Digital
Responses: 16
Mobile Reporting
Blue Triangle Real User Monitoring
Responses: 7
Glassbox Digital
Responses: 17
Unification Across Devices
Blue Triangle Real User Monitoring
Responses: 5
Glassbox Digital
Responses: 16
Custom Reports and Dashboards
Blue Triangle Real User Monitoring
Responses: 7
Glassbox Digital
Responses: 21
Response
Dashboards and Visualization
Blue Triangle Real User Monitoring
Glassbox Digital
Incident Alerting
Blue Triangle Real User Monitoring
Glassbox Digital
Root Cause Analysis (RCA)
Blue Triangle Real User Monitoring
Glassbox Digital
Other
User Data
Blue Triangle Real User Monitoring
Responses: 5
Glassbox Digital
Responses: 17
Site Search Reporting
Blue Triangle Real User Monitoring
Glassbox Digital
Responses: 19
Load Time Monitoring
Blue Triangle Real User Monitoring
Responses: 7
Glassbox Digital
Responses: 19
Campaign Tracking
Blue Triangle Real User Monitoring
Responses: 5
Glassbox Digital
Responses: 19
E-Commerce
Blue Triangle Real User Monitoring
Responses: 6
Glassbox Digital
Responses: 16
Promotional Messages
Blue Triangle Real User Monitoring
Glassbox Digital
Responses: 13
Administration Alerts
Blue Triangle Real User Monitoring
Responses: 6
Glassbox Digital
Responses: 15
Administration
API / Integrations
Blue Triangle Real User Monitoring
Glassbox Digital
Responses: 14
QA Testing
Blue Triangle Real User Monitoring
Glassbox Digital
Responses: 15
Performance and Reliability
Blue Triangle Real User Monitoring
Responses: 7
Glassbox Digital
Responses: 23
User, Role, and Access Management
Blue Triangle Real User Monitoring
Responses: 6
Glassbox Digital
Responses: 23
Reviewers' Company Size
Reviewers of both Blue Triangle Real User Monitoring and Glassbox Digital were most often representing companies in the Enterprise segment.
Small-Business
(50 or fewer emp.)
Blue Triangle Real User Monitoring
Glassbox Digital
Mid-Market
(51-1000 emp.)
Blue Triangle Real User Monitoring
Glassbox Digital
Enterprise
(> 1000 emp.)
Blue Triangle Real User Monitoring
Glassbox Digital
Reviewers' Industry
Retail
33.3%
Leisure, Travel & Tourism
8.3%
Hospitality
8.3%
Furniture
8.3%
Food & Beverages
8.3%
Other
33.3%
Banking
29.4%
Financial Services
21.6%
Telecommunications
13.7%
Airlines/Aviation
9.8%
Leisure, Travel & Tourism
3.9%
Other
21.6%
Reviews
Most Helpful Favorable Review
User in Apparel & Fashion
The data in the platform is incredibly detailed to show performance of our site for both synthetic and real user monitoring, in addition to our business and revenue opportunities. In addition to the data, we have custom alerts set up to identify any...
Administrator in Banking
Modern technologies, streamlined user interface, dedication to customer-recommended improvements, extremely impressive Journey Mapping and anomaly detection
Most Helpful Critical Review
NICHOLAS P.
Administrator in Retail
The portal can be clunky at times to get the right view. Takes a high learning curve as a result. There is room to improve some QOL areas. To their credit, they are incredibly responsive and accepting of our recommendations.
Logan J.
User in Banking
It may be my lack of experience with the tool but I have feel like Glassbox is clunky.
Top Alternatives
Discussions
Blue Triangle Real User Monitoring has no discussions with answers
When do we get to utilize Customer Journey Maps?
1 comment
Offical Response from Glassbox Digital
Hi Farukh, thanks for asking. Augmented Journey Maps (AJM) is indeed one of our most valuable - and highly anticipated - features.
With your impending...Read more
Glassbox Digital has no more discussions with answers
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