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At a Glance
Bloomreach
Bloomreach
Star Rating
(729)4.6 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us 1 License Per Year
Free Trial is available
Browse all 4 pricing plans
WebEngage
WebEngage
Star Rating
(729)4.5 out of 5
Market Segments
Mid-Market (55.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Talk To Us Up To 10K Monthly Active Users (MAU)
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that WebEngage excels in user experience, particularly with its ability to unify user data and engagement across multiple channels. Users appreciate how straightforward it is to create segments and journeys, making campaign execution seamless.
  • Users say Bloomreach stands out for its powerful personalization capabilities, allowing for tailored content and product recommendations based on real user behavior. This feature is highlighted as incredibly useful, making it easy to connect data with actionable insights.
  • Reviewers mention that WebEngage has a more intuitive setup process, with many users praising its quick implementation and easy integration with various applications. This has been a significant advantage for teams looking to get started without extensive technical hurdles.
  • According to verified reviews, Bloomreach's support quality is highly rated, with users noting that the platform feels like a true partner in business. This level of support can be crucial for organizations that require ongoing assistance and guidance.
  • G2 reviewers highlight that while WebEngage has a slightly lower overall satisfaction score compared to Bloomreach, it still offers a robust platform for customer analytics, which users find essential for understanding their audience better.
  • Users report that both platforms have their strengths, but WebEngage's recent AI enhancements have been particularly well-received, providing users with advanced analytics and engagement tools that enhance their marketing strategies.
Pricing
Entry-Level Pricing
Bloomreach
Bloomreach Discovery
Contact Us
1 License Per Year
Browse all 4 pricing plans
WebEngage
Solo Plan
Talk To Us
Up To 10K Monthly Active Users (MAU)
Browse all 4 pricing plans
Free Trial
Bloomreach
Free Trial is available
WebEngage
No trial information available
Ratings
Meets Requirements
8.8
605
8.5
621
Ease of Use
8.3
616
8.8
625
Ease of Setup
7.7
321
8.3
395
Ease of Admin
8.4
275
8.7
264
Quality of Support
9.2
602
8.6
614
Has the product been a good partner in doing business?
9.1
276
8.8
264
Product Direction (% positive)
9.1
580
9.6
599
Features by Category
8.1
416
8.3
406
Email Marketing
9.1
363
|
Verified
8.8
337
|
Verified
9.2
342
|
Verified
8.8
329
|
Verified
8.9
335
|
Verified
8.6
328
|
Verified
8.8
316
|
Verified
8.5
301
|
Verified
Online Marketing
7.7
252
|
Verified
8.0
257
8.6
314
|
Verified
8.3
307
|
Verified
8.9
341
|
Verified
8.6
308
|
Verified
8.4
315
|
Verified
8.3
307
|
Verified
7.9
208
Feature Not Available
Lead Management
8.8
272
|
Verified
8.3
295
|
Verified
8.5
291
|
Verified
8.4
293
|
Verified
9.2
334
|
Verified
8.7
323
|
Verified
8.2
224
|
Verified
8.2
269
|
Verified
8.3
237
|
Verified
8.5
280
|
Verified
8.8
298
|
Verified
8.6
299
|
Verified
8.2
246
|
Verified
8.4
287
|
Verified
8.5
245
|
Verified
8.4
279
|
Verified
Campaign Management
8.3
249
|
Verified
8.4
295
|
Verified
7.7
177
Feature Not Available
7.6
185
|
Verified
Feature Not Available
7.1
166
Feature Not Available
Social
7.2
150
Feature Not Available
7.4
154
7.8
242
7.4
169
|
Verified
Feature Not Available
7.2
154
|
Verified
7.7
247
7.6
185
|
Verified
7.7
245
Reporting & Analytics
8.6
336
|
Verified
8.4
329
|
Verified
8.4
286
|
Verified
8.4
320
|
Verified
8.2
254
|
Verified
8.0
306
|
Verified
8.2
262
|
Verified
8.0
299
|
Verified
7.1
157
7.5
242
Platform
8.6
249
|
Verified
8.5
301
|
Verified
8.6
229
|
Verified
8.6
289
|
Verified
8.7
258
|
Verified
8.9
301
|
Verified
8.4
200
|
Verified
8.1
255
|
Verified
8.4
218
|
Verified
8.2
271
|
Verified
8.8
247
|
Verified
8.6
288
|
Verified
8.0
186
|
Verified
Feature Not Available
Agentic AI - Marketing Automation
7.3
20
8.0
18
7.2
20
8.3
17
6.9
18
8.1
16
7.1
18
8.3
16
7.1
18
8.3
16
7.2
19
8.2
16
Integration
8.5
257
|
Verified
8.5
303
|
Verified
8.4
249
|
Verified
8.5
306
|
Verified
7.8
212
|
Verified
8.2
279
|
Verified
Web Content ManagementHide 23 FeaturesShow 23 Features
8.1
64
Not enough data
Content
8.2
51
Not enough data
8.3
52
Not enough data
8.0
52
Not enough data
8.0
46
Not enough data
7.8
48
Not enough data
8.7
54
Not enough data
8.6
53
Not enough data
8.3
51
Not enough data
8.4
47
Not enough data
Design
7.8
47
Not enough data
7.9
52
Not enough data
8.0
47
Not enough data
8.6
52
Not enough data
Platform
7.9
46
Not enough data
7.4
42
Not enough data
8.0
43
Not enough data
8.7
50
Not enough data
8.5
45
Not enough data
8.0
41
Not enough data
8.2
53
Not enough data
8.4
53
Not enough data
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
198
Administration
Not enough data
8.6
179
Not enough data
8.0
176
Not enough data
8.2
166
Not enough data
8.7
181
Not enough data
7.9
154
Not enough data
8.4
174
Integrations
Not enough data
8.4
156
Not enough data
8.6
161
Not enough data
8.6
167
Not enough data
8.1
143
Platform
Not enough data
8.3
141
Not enough data
8.3
144
Not enough data
8.2
142
Not enough data
8.3
157
Not enough data
8.2
143
Not enough data
8.5
159
Not enough data
8.3
147
Not enough data
8.5
163
Conversational MarketingHide 21 FeaturesShow 21 Features
8.5
7
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
Channels
8.0
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Experience Platforms (DXP)Hide 17 FeaturesShow 17 Features
8.1
94
Not enough data
Analytics
8.3
76
Not enough data
8.7
80
Not enough data
8.4
77
Not enough data
8.4
81
Not enough data
8.7
80
Not enough data
8.8
77
Not enough data
Content Management
8.2
72
Not enough data
8.0
74
Not enough data
7.5
52
Not enough data
Design & Development
6.5
19
Not enough data
7.4
56
Not enough data
8.1
65
Not enough data
Agentic AI - Digital Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
E-Commerce PersonalizationHide 23 FeaturesShow 23 Features
8.4
109
8.5
145
Visitor Behavior
8.2
83
8.4
129
|
Verified
8.9
82
8.7
132
|
Verified
7.4
68
7.9
122
|
Verified
Templates
7.5
78
8.2
119
|
Verified
8.3
90
8.6
125
|
Verified
8.2
84
8.5
127
|
Verified
Personalization
8.4
84
8.3
127
|
Verified
8.2
82
8.2
131
|
Verified
8.6
80
8.6
129
|
Verified
7.4
67
Feature Not Available
8.2
79
8.5
125
|
Verified
8.3
79
8.3
119
|
Verified
8.8
91
8.7
123
|
Verified
8.6
80
8.8
128
|
Verified
Multichannel
8.3
83
8.6
124
9.1
91
8.7
125
|
Verified
8.5
85
8.5
126
|
Verified
Administration
9.1
91
8.9
126
|
Verified
8.4
98
8.5
128
|
Verified
8.8
87
8.7
127
|
Verified
8.3
85
8.6
127
|
Verified
Agentic AI - E-Commerce Personalization
8.3
5
Not enough data
8.3
5
Not enough data
8.9
91
8.3
287
Campaigns
9.0
76
8.7
256
9.2
79
9.0
258
9.0
75
8.8
259
9.2
85
8.8
265
9.2
80
8.9
258
Analytics
8.7
85
8.5
270
8.5
80
8.3
255
Optimization
9.2
83
8.6
233
8.9
81
8.9
260
8.6
67
8.3
238
8.6
72
8.4
231
Agentic AI - Push Notification
Not enough data
7.3
10
Not enough data
7.0
10
Not enough data
7.0
10
Personalization EnginesHide 16 FeaturesShow 16 Features
9.0
60
Not enough data
Segmentation
9.2
55
Not enough data
9.4
54
Not enough data
Targeting
9.2
50
Not enough data
8.9
50
Not enough data
Triggered Content
8.3
36
Not enough data
9.6
55
Not enough data
9.3
48
Not enough data
Personalized Content
8.8
48
Not enough data
8.8
36
Not enough data
8.9
47
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
63
8.1
252
Text Messaging
8.8
51
8.8
222
|
Verified
7.4
41
Feature Not Available
8.4
45
8.6
210
|
Verified
8.0
41
7.9
178
8.4
48
8.5
211
|
Verified
7.6
39
7.4
161
8.9
52
8.9
202
|
Verified
7.6
43
8.8
199
|
Verified
SMS Platform
8.3
56
8.3
223
|
Verified
9.0
53
8.8
224
|
Verified
7.7
42
7.9
150
7.1
35
Feature Not Available
7.7
39
7.9
170
8.5
51
8.7
204
|
Verified
Agentic AI - SMS Marketing
7.1
8
7.5
8
6.9
8
7.5
8
6.9
8
7.7
8
7.3
8
7.6
7
6.9
8
7.4
7
6.5
8
6.9
7
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
8.4
251
8.2
130
Data Sourcing
8.6
215
|
Verified
8.3
119
8.7
207
|
Verified
8.2
118
Feature Not Available
8.4
117
8.5
206
|
Verified
8.4
122
Intelligence
8.5
218
|
Verified
8.6
121
7.8
177
|
Verified
7.8
122
8.0
180
|
Verified
7.9
116
8.8
28
Not enough data
Merchandising
8.5
23
Not enough data
8.5
24
Not enough data
8.8
23
Not enough data
8.8
20
Not enough data
8.8
21
Not enough data
Analytics
8.9
24
Not enough data
8.9
22
Not enough data
Administration
8.7
24
Not enough data
9.1
28
Not enough data
9.6
13
Not enough data
Functionality
9.8
10
Not enough data
9.4
11
Not enough data
9.7
10
Not enough data
Management
9.5
10
Not enough data
9.4
9
Not enough data
9.5
11
Not enough data
Support
9.7
11
Not enough data
9.7
11
Not enough data
9.7
10
Not enough data
Customer Journey MappingHide 6 FeaturesShow 6 Features
Not enough data
8.0
274
Platform Basics
Not enough data
8.0
265
Not enough data
8.2
256
Not enough data
8.6
252
Not enough data
8.2
244
Not enough data
8.3
183
Agentic AI - Customer Journey Mapping
Not enough data
6.7
5
9.1
21
Not enough data
SEO Auditing & Monitoring
9.0
7
Not enough data
9.4
16
Not enough data
9.2
14
Not enough data
9.2
14
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
9.3
5
Not enough data
9.4
6
Not enough data
9.1
13
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
SEO Reporting
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Generative AI
8.6
6
Not enough data
7.2
6
Not enough data
8.1
25
Not enough data
Publishing
8.3
20
Not enough data
8.5
20
Not enough data
7.1
16
Not enough data
Development
8.1
19
Not enough data
8.3
23
Not enough data
8.2
19
Not enough data
7.9
18
Not enough data
Analytics
8.7
20
Not enough data
8.2
21
Not enough data
Agentic AI - Headless CMS
Not enough data
Not enough data
Enterprise Search SoftwareHide 30 FeaturesShow 30 Features
9.1
17
Not enough data
Compatibility
Not enough data
Not enough data
9.2
16
Not enough data
9.4
12
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
9.0
14
Not enough data
9.2
14
Not enough data
9.1
13
Not enough data
9.1
13
Not enough data
9.2
13
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
15
Not enough data
8.9
15
Not enough data
9.3
12
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
8.3
300
Platform Basics
Not enough data
8.6
272
|
Verified
Not enough data
8.9
273
|
Verified
Platform Data
Not enough data
8.7
280
|
Verified
Not enough data
8.4
263
|
Verified
Not enough data
8.7
275
|
Verified
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.8
271
|
Verified
Not enough data
8.7
270
|
Verified
Not enough data
8.4
265
Agentic AI - Customer Journey Analytics
Not enough data
7.8
10
Not enough data
6.8
10
Not enough data
8.0
10
Not enough data
7.7
10
8.9
37
Not enough data
E-Commerce Data IntegrationHide 8 FeaturesShow 8 Features
7.5
51
Not enough data
Development
7.6
43
Not enough data
7.5
40
Not enough data
Management
8.2
48
Not enough data
8.5
47
Not enough data
Integration Options
6.7
43
Not enough data
6.5
41
Not enough data
8.5
48
Not enough data
7.0
37
Not enough data
7.5
125
Not enough data
Computing
7.6
92
Not enough data
7.0
97
Not enough data
7.0
105
Not enough data
Experimental Design
8.3
99
Not enough data
8.2
93
Not enough data
7.6
95
Not enough data
Analytics
8.3
116
Not enough data
7.5
98
Not enough data
Agentic AI - A/B Testing
7.4
11
Not enough data
7.1
11
Not enough data
7.1
11
Not enough data
7.4
11
Not enough data
Not enough data
8.7
52
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
49
Not enough data
8.9
50
Not enough data
8.3
49
Not enough data
9.0
48
Not enough data
9.0
49
Not enough data
8.2
49
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
48
Not enough data
8.8
49
Not enough data
8.1
47
Not enough data
8.5
50
Conversational Commerce PlatformsHide 11 FeaturesShow 11 Features
6.0
6
Not enough data
Conversational AI - Conversational Commerce Platforms
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
7.0
11
Not enough data
Agentic AI - Personalization
6.8
10
Not enough data
6.8
10
Not enough data
7.2
10
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cross-Channel AdvertisingHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Agentic AI - Cross-Channel Advertising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
RCS Business MessagingHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
8.2
54
8.6
139
Analysis
7.6
39
8.3
121
8.4
48
8.9
130
|
Verified
7.5
34
8.2
114
8.4
41
8.4
118
Campaigns
7.6
37
8.3
111
|
Verified
8.7
42
9.1
129
|
Verified
8.1
39
8.9
119
|
Verified
7.8
32
Feature Not Available
9.4
42
9.0
120
9.0
42
8.8
123
Engagement
8.4
39
8.3
110
Platform
8.3
35
8.8
120
8.2
35
8.7
110
|
Verified
8.1
34
8.6
104
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
259
Marketing Operations
Not enough data
8.3
214
|
Verified
Not enough data
8.6
224
|
Verified
Not enough data
8.6
233
|
Verified
Not enough data
8.9
230
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.7
231
|
Verified
Not enough data
8.5
237
|
Verified
Not enough data
8.4
229
|
Verified
Not enough data
8.6
230
|
Verified
Not enough data
8.3
223
|
Verified
Not enough data
8.0
198
Agentic AI - Marketing Analytics
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
6
Reviews
Reviewers' Company Size
Bloomreach
Bloomreach
Small-Business(50 or fewer emp.)
27.7%
Mid-Market(51-1000 emp.)
49.5%
Enterprise(> 1000 emp.)
22.8%
WebEngage
WebEngage
Small-Business(50 or fewer emp.)
27.8%
Mid-Market(51-1000 emp.)
55.2%
Enterprise(> 1000 emp.)
16.9%
Reviewers' Industry
Bloomreach
Bloomreach
Retail
20.2%
Marketing and Advertising
8.6%
Apparel & Fashion
8.6%
Financial Services
5.5%
Leisure, Travel & Tourism
4.5%
Other
52.5%
WebEngage
WebEngage
Financial Services
11.7%
Education Management
11.5%
Marketing and Advertising
7.3%
Information Technology and Services
5.5%
E-Learning
5.5%
Other
58.6%
Alternatives
Bloomreach
Bloomreach Alternatives
Insider One
Insider One
Add Insider One
MoEngage
MoEngage
Add MoEngage
Salesforce Marketing Cloud
Salesforce Marketing Cloud
Add Salesforce Marketing Cloud
Braze
Braze
Add Braze
WebEngage
WebEngage Alternatives
Netcore Customer Engagement Platform
Netcore Customer Engagement Platform
Add Netcore Customer Engagement Platform
MoEngage
MoEngage
Add MoEngage
Insider One
Insider One
Add Insider One
Braze
Braze
Add Braze
Discussions
Bloomreach
Bloomreach Discussions
Are there any automated campaigns you have seen work well in Exponea that we could implement in our business?
3 Comments
Official Response from Bloomreach
We have a lot of success stories from use cases that were built in the past which were later converted into more than 50 Plug & Play use cases. In your case,...Read more
I am really curious which different compaies are using exponea in their day to day work
3 Comments
Laura I.
LI
Hi, there are a lot of big companies, very satisfied with Exponea contribution in time reduced spending to extract reports, complete dashboard with data and...Read more
Can I use this tool for advanced SQL queries ?
2 Comments
Official Response from Bloomreach
Hi Maciek, Exponea can connect with Postgres to import events once or regularly via a query. The query supports SQL functions, e.g. join.If your advanced...Read more
WebEngage
WebEngage Discussions
Can we get a detailed day to day report of a journey?
2 Comments
How can I keep track my mobile app activities like uninstalling it
1 Comment
What are the unique journeys have you executed which resulted
1 Comment
Vicky J.
VJ
Hi Atul, Here are a few examples of unique journeys executed on the WebEngage dashboard that drove significant results for some clients : Targeted,...Read more