Compare Bloomreach and Salesforce B2C Commerce 
At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Mid-Market (40.6% of reviews)
Entry-Level Pricing
Contact Us 1 License Per Year
Contact Us Per Year
Bloomreach
Star Rating
(763)4.6 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 License Per Year
Free Trial is available
Browse all 3 pricing plansSalesforce B2C Commerce
Star Rating
(579)4.3 out of 5
Market Segments
Mid-Market (40.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2C excels in its user-friendliness and efficiency, with users appreciating the intuitive navigation and robust features that streamline online store management. One user highlighted how it effectively solved inventory tracking issues while integrating customer and sales management into a single system.
- Users say that Bloomreach stands out for its powerful personalization capabilities, allowing businesses to tailor content and product recommendations based on real user behavior. Reviewers noted that this feature is not only effective but also easy to implement, making it a valuable tool for enhancing customer engagement.
- According to verified reviews, Salesforce Commerce for B2C offers a seamless integration with the broader Salesforce ecosystem, which is particularly beneficial for enterprises looking for a unified view of their operations. Users appreciate how this integration enhances their overall e-commerce strategy.
- Reviewers mention that Bloomreach's ability to connect data with actionable insights is impressive, transforming it from a simple data storage solution into a dynamic platform for personalized marketing campaigns. This capability allows businesses to leverage customer data effectively, enhancing their marketing efforts.
- G2 reviewers highlight that while Salesforce Commerce for B2C has a slightly lower overall satisfaction score, it still receives high marks for its reports and analytics features, which users find valuable for tracking performance and making informed decisions. This aspect is crucial for businesses aiming to optimize their e-commerce strategies.
- Users report that Bloomreach's support quality is notably high, with many praising the responsiveness and helpfulness of the support team. This level of support can be a significant advantage for businesses that require ongoing assistance and guidance as they navigate the complexities of e-commerce.
Pricing
Entry-Level Pricing
Bloomreach
Autonomous Marketing
Contact Us
1 License Per Year
AI-driven marketing automation with 251% ROI over a 3-year period
- Email marketing
- SMS and mobile marketing
- Ad optimization
Salesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Bloomreach
Free Trial is available
Salesforce B2C Commerce
No trial information availableRatings
Meets Requirements
8.9
622
8.7
347
Ease of Use
8.3
633
8.2
447
Ease of Setup
7.8
338
7.9
274
Ease of Admin
8.4
279
8.1
131
Quality of Support
9.2
618
8.3
327
Has the product been a good partner in doing business?
9.1
281
8.6
129
Product Direction (% positive)
9.2
595
8.7
330
Features by Category
Email Marketing
9.1
368
|
Verified
Not enough data
9.2
346
|
Verified
Not enough data
8.9
337
|
Verified
Not enough data
8.9
319
|
Verified
Not enough data
Online Marketing
7.7
254
|
Verified
Not enough data
8.6
319
|
Verified
Not enough data
8.9
347
|
Verified
Not enough data
8.4
316
|
Verified
Not enough data
7.9
208
Not enough data
Lead Management
8.8
273
|
Verified
Not enough data
8.5
293
|
Verified
Not enough data
9.2
338
|
Verified
Not enough data
8.2
224
|
Verified
Not enough data
8.4
238
|
Verified
Not enough data
8.8
299
|
Verified
Not enough data
8.2
246
|
Verified
Not enough data
8.5
247
|
Verified
Not enough data
Campaign Management
8.3
250
|
Verified
Not enough data
7.7
177
Not enough data
7.6
185
|
Verified
Not enough data
7.1
166
Not enough data
Social
7.2
150
Not enough data
7.4
154
Not enough data
7.4
169
|
Verified
Not enough data
7.2
154
|
Verified
Not enough data
7.7
186
|
Verified
Not enough data
Reporting & Analytics
8.6
339
|
Verified
Not enough data
8.4
287
|
Verified
Not enough data
8.2
255
|
Verified
Not enough data
8.2
263
|
Verified
Not enough data
7.1
157
Not enough data
Platform
8.6
252
|
Verified
Not enough data
8.6
232
|
Verified
Not enough data
8.7
258
|
Verified
Not enough data
8.4
200
|
Verified
Not enough data
8.4
218
|
Verified
Not enough data
8.8
248
|
Verified
Not enough data
8.0
186
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.5
21
Not enough data
7.2
20
Not enough data
7.0
19
Not enough data
7.1
18
Not enough data
7.3
19
Not enough data
7.3
20
Not enough data
Integration
8.5
259
|
Verified
Not enough data
8.4
251
|
Verified
Not enough data
7.8
212
|
Verified
Not enough data
Content
8.2
51
Not enough data
8.3
52
Not enough data
8.0
52
Not enough data
8.0
46
Not enough data
7.8
48
Not enough data
8.7
54
Not enough data
8.6
53
Not enough data
8.3
51
Not enough data
8.4
47
Not enough data
Design
7.8
47
Not enough data
7.9
52
Not enough data
8.0
47
Not enough data
8.6
52
Not enough data
Platform
7.9
46
Not enough data
7.4
42
Not enough data
8.0
43
Not enough data
8.7
50
Not enough data
8.5
45
Not enough data
8.0
41
Not enough data
8.2
53
Not enough data
8.4
53
Not enough data
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
Channels
8.0
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.3
76
Not enough data
8.7
80
Not enough data
8.4
77
Not enough data
8.4
81
Not enough data
8.7
80
Not enough data
8.8
77
Not enough data
Content Management
8.2
72
Not enough data
8.0
74
Not enough data
7.5
52
Not enough data
Design & Development
6.5
19
Not enough data
7.4
56
Not enough data
8.1
65
Not enough data
Agentic AI - Digital Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
8.2
83
Not enough data
8.9
82
Not enough data
7.4
68
Not enough data
Templates
7.5
78
Not enough data
8.3
90
Not enough data
8.2
84
Not enough data
Personalization
8.4
84
Not enough data
8.2
82
Not enough data
8.6
80
Not enough data
7.4
67
Not enough data
8.2
79
Not enough data
8.3
79
Not enough data
8.8
91
Not enough data
8.6
80
Not enough data
Multichannel
8.3
83
Not enough data
9.1
91
Not enough data
8.5
85
Not enough data
Administration
9.1
91
Not enough data
8.4
98
Not enough data
8.8
87
Not enough data
8.3
85
Not enough data
Agentic AI - E-Commerce Personalization
8.3
5
Not enough data
8.3
5
Not enough data
Campaigns
9.0
76
Not enough data
9.2
80
Not enough data
9.0
75
Not enough data
9.2
86
Not enough data
9.2
80
Not enough data
Analytics
8.7
86
Not enough data
8.5
80
Not enough data
Optimization
9.2
83
Not enough data
8.9
81
Not enough data
8.6
67
Not enough data
8.6
72
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.6
28
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Segmentation
9.2
55
Not enough data
9.4
54
Not enough data
Targeting
9.2
50
Not enough data
8.9
50
Not enough data
Triggered Content
8.3
36
Not enough data
9.6
55
Not enough data
9.3
48
Not enough data
Personalized Content
8.8
48
Not enough data
8.8
36
Not enough data
8.9
47
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.8
51
Not enough data
7.4
41
Not enough data
8.4
45
Not enough data
8.0
41
Not enough data
8.4
48
Not enough data
7.6
39
Not enough data
8.9
52
Not enough data
7.6
43
Not enough data
SMS Platform
8.3
56
Not enough data
9.0
53
Not enough data
7.7
42
Not enough data
7.1
35
Not enough data
7.7
39
Not enough data
8.5
51
Not enough data
Agentic AI - SMS Marketing
7.1
8
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
7.3
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
Data Sourcing
8.6
215
|
Verified
Not enough data
8.7
207
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
206
|
Verified
Not enough data
Intelligence
8.5
218
|
Verified
Not enough data
7.8
177
|
Verified
Not enough data
8.0
180
|
Verified
Not enough data
Merchandising
8.5
24
9.2
22
8.5
25
9.3
22
8.8
23
9.3
22
8.8
20
8.6
22
8.8
21
8.8
22
Analytics
8.9
24
9.2
22
8.9
22
9.2
22
Administration
8.7
24
9.2
21
9.1
28
9.0
21
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Publishing
8.3
20
Not enough data
8.5
20
Not enough data
7.1
16
Not enough data
Development
8.1
19
Not enough data
8.3
23
Not enough data
8.2
19
Not enough data
7.9
18
Not enough data
Analytics
8.7
20
Not enough data
8.2
21
Not enough data
Agentic AI - Headless CMS
Not enough data
Not enough data
Compatibility
Not enough data
Not enough data
9.2
16
Not enough data
9.4
12
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
9.0
14
Not enough data
9.2
14
Not enough data
9.1
13
Not enough data
9.1
13
Not enough data
9.2
13
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
15
Not enough data
8.9
15
Not enough data
9.3
12
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Setup
8.8
32
Not enough data
8.8
33
Not enough data
9.0
31
Not enough data
8.9
30
Not enough data
Product Discovery
8.6
30
Not enough data
9.0
33
Not enough data
8.9
30
Not enough data
8.8
35
Not enough data
9.0
35
Not enough data
Integration
9.1
32
Not enough data
8.5
28
Not enough data
9.1
30
Not enough data
Development
7.6
43
Not enough data
7.5
40
Not enough data
Management
8.2
48
Not enough data
8.5
47
Not enough data
Integration Options
6.7
43
Not enough data
6.5
41
Not enough data
8.5
48
Not enough data
7.0
37
Not enough data
Computing
7.6
92
Not enough data
7.0
97
Not enough data
7.0
105
Not enough data
Experimental Design
8.3
99
Not enough data
8.2
93
Not enough data
7.6
95
Not enough data
Analytics
8.3
116
Not enough data
7.5
98
Not enough data
Agentic AI - A/B Testing
7.4
11
Not enough data
7.1
11
Not enough data
7.1
11
Not enough data
7.4
11
Not enough data
Headless Commerce
Not enough data
8.2
97
Not enough data
8.5
101
Not enough data
8.4
99
Not enough data
8.4
102
Not enough data
8.4
101
Generative AI
Not enough data
8.1
82
Not enough data
7.9
86
Agentic AI - E-Commerce Platforms
Not enough data
8.8
18
Not enough data
8.4
18
Not enough data
8.6
18
Not enough data
8.6
18
Not enough data
8.6
18
Not enough data
8.6
18
Merchandising/Marketing
Not enough data
8.3
216
Not enough data
8.3
162
Not enough data
8.2
232
Not enough data
8.0
222
Not enough data
7.7
208
Not enough data
8.1
207
Not enough data
8.1
205
Product Catalog
Not enough data
8.4
218
Not enough data
8.2
215
Not enough data
8.3
224
Not enough data
8.2
195
Order Process
Not enough data
8.3
218
Not enough data
8.2
212
Not enough data
8.3
209
Not enough data
8.3
215
Not enough data
8.3
217
Not enough data
7.9
203
Not enough data
8.3
204
Not enough data
8.2
187
Multi-Channel Support
Not enough data
8.3
200
Not enough data
8.2
203
Not enough data
8.4
187
Not enough data
8.3
207
Not enough data
8.0
193
Not enough data
8.1
134
Not enough data
8.2
182
Platform
Not enough data
8.2
199
Not enough data
8.2
216
Not enough data
8.3
206
Not enough data
8.4
216
Not enough data
8.2
221
Not enough data
8.6
210
Not enough data
8.6
197
Not enough data
8.5
202
Not enough data
8.3
187
Not enough data
8.5
183
Not enough data
8.4
194
Not enough data
8.5
223
Conversational AI - Conversational Commerce Platforms
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
6.8
10
Not enough data
7.1
11
Not enough data
7.2
10
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
Agentic AI - Cross-Channel Advertising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
7.6
39
Not enough data
8.4
49
Not enough data
7.5
35
Not enough data
8.4
42
Not enough data
Campaigns
7.6
37
Not enough data
8.7
43
Not enough data
8.1
39
Not enough data
7.8
32
Not enough data
9.5
43
Not enough data
9.1
43
Not enough data
Engagement
8.5
40
Not enough data
Platform
8.3
35
Not enough data
8.2
35
Not enough data
8.1
34
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
8.6
28
Not enough data
8.5
28
Omnichannel Features
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Categories
Categories
Shared Categories
Bloomreach and Salesforce B2C Commerce are categorized as E-Merchandising
Unique Categories
Bloomreach is categorized as Conversational Commerce Platforms, E-Commerce Search, SMS Marketing, Personalization, Personalization Engines, Push Notification, E-Commerce Personalization, Digital Experience Platforms (DXP), Conversational Marketing, Headless CMS, Customer Data Platform (CDP), E-Commerce Data Integration, A/B Testing, Cross-Channel Advertising, Enterprise Search Software, Mobile Marketing, Web Content Management, Marketing Automation, and RCS Business Messaging
Salesforce B2C Commerce is categorized as E-Commerce Platforms, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Reviews
Reviewers' Company Size
Bloomreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.0%
Apparel & Fashion
8.7%
Marketing and Advertising
8.6%
Financial Services
5.4%
Leisure, Travel & Tourism
4.6%
Other
52.8%
Retail
12.4%
Information Technology and Services
11.1%
Computer Software
8.1%
Apparel & Fashion
5.6%
Accounting
4.3%
Other
58.4%
Alternatives
Discussions
I am really curious which different compaies are using exponea in their day to day work
3 Comments
G2
Traders who have been scammed before, my advise out there is for you to be wise before you invest in any binary option crypto currencies forex trade...Read more
Are there any automated campaigns you have seen work well in Exponea that we could implement in our business?
3 Comments
Official Response from Bloomreach
We have a lot of success stories from use cases that were built in the past which were later converted into more than 50 Plug & Play use cases. In your case,...Read more
What is Bloomreach used for?
2 Comments
Official Response from Bloomreach
Bloomreach is used by marketing and merchandising teams for e-commerce personalization. Its solutions include marketing automation, e-commerce search and...Read more
Is Salesforce an ecommerce platform?
1 Comment
ED
Yes B2C Commerce is an ecommerce platform. The Salesforce B2C Commerce Platform empowers customers to quickly grow profitability. Customers o all sizes can...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
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