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At a Glance
Bloomreach
Bloomreach
Star Rating
(729)4.6 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us 1 License Per Year
Free Trial is available
Browse all 4 pricing plans
Retention Science
Retention Science
Star Rating
(32)4.5 out of 5
Market Segments
Small-Business (46.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Retention Science
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Bloomreach excels in personalization capabilities, allowing users to tailor content and product recommendations based on real user behavior. This feature is highlighted as incredibly useful, making it easy to connect data with actionable insights, which enhances marketing effectiveness.
  • Users say that Retention Science is particularly strong in automating email marketing, with many praising its ability to send bulk emails to targeted audiences. Reviewers appreciate how it helps retain customers and improve conversion ratios, making it a valuable tool for email campaigns.
  • According to verified reviews, Bloomreach's integration capabilities are a standout feature, with users noting that once fully integrated, the platform allows for a wide range of tasks and conceptual flows, significantly expanding the possibilities for marketing strategies.
  • Reviewers mention that while Retention Science offers a user-friendly experience, particularly in campaign insights, it may not have the same breadth of features as Bloomreach, which can limit its effectiveness for more complex marketing needs.
  • Users highlight that Bloomreach's support quality is notably high, with a score reflecting its responsiveness and helpfulness, which is crucial for businesses looking to maximize their use of the platform.
  • G2 reviewers indicate that while Retention Science has a strong focus on email deliverability and automation, it may struggle with market presence compared to Bloomreach, which has a larger user base and more recent reviews, suggesting a more robust community and ongoing development.
Pricing
Entry-Level Pricing
Bloomreach
Bloomreach Discovery
Contact Us
1 License Per Year
Browse all 4 pricing plans
Retention Science
No pricing available
Free Trial
Bloomreach
Free Trial is available
Retention Science
No trial information available
Ratings
Meets Requirements
8.8
605
8.9
29
Ease of Use
8.3
616
8.9
29
Ease of Setup
7.7
321
8.1
9
Ease of Admin
8.4
275
7.8
9
Quality of Support
9.2
602
8.8
29
Has the product been a good partner in doing business?
9.1
276
8.0
9
Product Direction (% positive)
9.1
580
9.2
28
Features by Category
8.1
416
8.7
20
Email Marketing
9.1
363
|
Verified
8.7
18
9.2
342
|
Verified
9.2
18
8.9
335
|
Verified
8.6
18
8.8
316
|
Verified
9.2
16
Online Marketing
7.7
252
|
Verified
9.0
15
8.6
314
|
Verified
8.3
17
8.9
341
|
Verified
8.8
18
8.4
315
|
Verified
9.2
16
7.9
208
Feature Not Available
Lead Management
8.8
272
|
Verified
9.1
15
8.5
291
|
Verified
8.4
16
9.2
334
|
Verified
7.7
18
8.2
224
|
Verified
8.8
15
8.3
237
|
Verified
8.9
17
8.8
298
|
Verified
8.5
16
8.2
246
|
Verified
Feature Not Available
8.5
245
|
Verified
Feature Not Available
Campaign Management
8.3
249
|
Verified
Feature Not Available
7.7
177
Feature Not Available
7.6
185
|
Verified
Feature Not Available
7.1
166
Feature Not Available
Social
7.2
150
Feature Not Available
7.4
154
Feature Not Available
7.4
169
|
Verified
Feature Not Available
7.2
154
|
Verified
9.3
15
7.6
185
|
Verified
9.0
16
Reporting & Analytics
8.6
336
|
Verified
8.5
17
8.4
286
|
Verified
8.9
15
8.2
254
|
Verified
8.8
16
8.2
262
|
Verified
8.5
16
7.1
157
Feature Not Available
Platform
8.6
249
|
Verified
8.4
15
8.6
229
|
Verified
Feature Not Available
8.7
258
|
Verified
8.4
16
8.4
200
|
Verified
Feature Not Available
8.4
218
|
Verified
Feature Not Available
8.8
247
|
Verified
8.9
16
8.0
186
|
Verified
Feature Not Available
Agentic AI - Marketing Automation
7.3
20
Not enough data
7.2
20
Not enough data
6.9
18
Not enough data
7.1
18
Not enough data
7.1
18
Not enough data
7.2
19
Not enough data
Integration
8.5
257
|
Verified
8.7
15
8.4
249
|
Verified
8.4
15
7.8
212
|
Verified
8.3
14
Web Content ManagementHide 23 FeaturesShow 23 Features
8.1
64
Not enough data
Content
8.2
51
Not enough data
8.3
52
Not enough data
8.0
52
Not enough data
8.0
46
Not enough data
7.8
48
Not enough data
8.7
54
Not enough data
8.6
53
Not enough data
8.3
51
Not enough data
8.4
47
Not enough data
Design
7.8
47
Not enough data
7.9
52
Not enough data
8.0
47
Not enough data
8.6
52
Not enough data
Platform
7.9
46
Not enough data
7.4
42
Not enough data
8.0
43
Not enough data
8.7
50
Not enough data
8.5
45
Not enough data
8.0
41
Not enough data
8.2
53
Not enough data
8.4
53
Not enough data
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.5
7
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
Channels
8.0
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Experience Platforms (DXP)Hide 17 FeaturesShow 17 Features
8.1
94
Not enough data
Analytics
8.3
76
Not enough data
8.7
80
Not enough data
8.4
77
Not enough data
8.4
81
Not enough data
8.7
80
Not enough data
8.8
77
Not enough data
Content Management
8.2
72
Not enough data
8.0
74
Not enough data
7.5
52
Not enough data
Design & Development
6.5
19
Not enough data
7.4
56
Not enough data
8.1
65
Not enough data
Agentic AI - Digital Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
E-Commerce PersonalizationHide 23 FeaturesShow 23 Features
8.4
109
Not enough data
Visitor Behavior
8.2
83
Not enough data
8.9
82
Not enough data
7.4
68
Not enough data
Templates
7.5
78
Not enough data
8.3
90
Not enough data
8.2
84
Not enough data
Personalization
8.4
84
Not enough data
8.2
82
Not enough data
8.6
80
Not enough data
7.4
67
Not enough data
8.2
79
Not enough data
8.3
79
Not enough data
8.8
91
Not enough data
8.6
80
Not enough data
Multichannel
8.3
83
Not enough data
9.1
91
Not enough data
8.5
85
Not enough data
Administration
9.1
91
Not enough data
8.4
98
Not enough data
8.8
87
Not enough data
8.3
85
Not enough data
Agentic AI - E-Commerce Personalization
8.3
5
Not enough data
8.3
5
Not enough data
8.9
91
Not enough data
Campaigns
9.0
76
Not enough data
9.2
79
Not enough data
9.0
75
Not enough data
9.2
85
Not enough data
9.2
80
Not enough data
Analytics
8.7
85
Not enough data
8.5
80
Not enough data
Optimization
9.2
83
Not enough data
8.9
81
Not enough data
8.6
67
Not enough data
8.6
72
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization EnginesHide 16 FeaturesShow 16 Features
9.0
60
Not enough data
Segmentation
9.2
55
Not enough data
9.4
54
Not enough data
Targeting
9.2
50
Not enough data
8.9
50
Not enough data
Triggered Content
8.3
36
Not enough data
9.6
55
Not enough data
9.3
48
Not enough data
Personalized Content
8.8
48
Not enough data
8.8
36
Not enough data
8.9
47
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
63
Not enough data
Text Messaging
8.8
51
Not enough data
7.4
41
Not enough data
8.4
45
Not enough data
8.0
41
Not enough data
8.4
48
Not enough data
7.6
39
Not enough data
8.9
52
Not enough data
7.6
43
Not enough data
SMS Platform
8.3
56
Not enough data
9.0
53
Not enough data
7.7
42
Not enough data
7.1
35
Not enough data
7.7
39
Not enough data
8.5
51
Not enough data
Agentic AI - SMS Marketing
7.1
8
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
7.3
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
8.4
251
9.1
15
Data Sourcing
8.6
215
|
Verified
9.2
14
8.7
207
|
Verified
9.3
14
Feature Not Available
9.1
15
8.5
206
|
Verified
9.2
14
Intelligence
8.5
218
|
Verified
9.2
14
7.8
177
|
Verified
8.9
14
8.0
180
|
Verified
8.9
14
8.8
28
Not enough data
Merchandising
8.5
23
Not enough data
8.5
24
Not enough data
8.8
23
Not enough data
8.8
20
Not enough data
8.8
21
Not enough data
Analytics
8.9
24
Not enough data
8.9
22
Not enough data
Administration
8.7
24
Not enough data
9.1
28
Not enough data
9.6
13
Not enough data
Functionality
9.8
10
Not enough data
9.4
11
Not enough data
9.7
10
Not enough data
Management
9.5
10
Not enough data
9.4
9
Not enough data
9.5
11
Not enough data
Support
9.7
11
Not enough data
9.7
11
Not enough data
9.7
10
Not enough data
9.1
21
Not enough data
SEO Auditing & Monitoring
9.0
7
Not enough data
9.4
16
Not enough data
9.2
14
Not enough data
9.2
14
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
9.3
5
Not enough data
9.4
6
Not enough data
9.1
13
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
SEO Reporting
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Generative AI
8.6
6
Not enough data
7.2
6
Not enough data
8.1
25
Not enough data
Publishing
8.3
20
Not enough data
8.5
20
Not enough data
7.1
16
Not enough data
Development
8.1
19
Not enough data
8.3
23
Not enough data
8.2
19
Not enough data
7.9
18
Not enough data
Analytics
8.7
20
Not enough data
8.2
21
Not enough data
Agentic AI - Headless CMS
Not enough data
Not enough data
Enterprise Search SoftwareHide 30 FeaturesShow 30 Features
9.1
17
Not enough data
Compatibility
Not enough data
Not enough data
9.2
16
Not enough data
9.4
12
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
9.0
14
Not enough data
9.2
14
Not enough data
9.1
13
Not enough data
9.1
13
Not enough data
9.2
13
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
15
Not enough data
8.9
15
Not enough data
9.3
12
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
37
Not enough data
E-Commerce Data IntegrationHide 8 FeaturesShow 8 Features
7.5
51
Not enough data
Development
7.6
43
Not enough data
7.5
40
Not enough data
Management
8.2
48
Not enough data
8.5
47
Not enough data
Integration Options
6.7
43
Not enough data
6.5
41
Not enough data
8.5
48
Not enough data
7.0
37
Not enough data
7.5
125
Not enough data
Computing
7.6
92
Not enough data
7.0
97
Not enough data
7.0
105
Not enough data
Experimental Design
8.3
99
Not enough data
8.2
93
Not enough data
7.6
95
Not enough data
Analytics
8.3
116
Not enough data
7.5
98
Not enough data
Agentic AI - A/B Testing
7.4
11
Not enough data
7.1
11
Not enough data
7.1
11
Not enough data
7.4
11
Not enough data
Conversational Commerce PlatformsHide 11 FeaturesShow 11 Features
6.0
6
Not enough data
Conversational AI - Conversational Commerce Platforms
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
7.0
11
Not enough data
Agentic AI - Personalization
6.8
10
Not enough data
6.8
10
Not enough data
7.2
10
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cross-Channel AdvertisingHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Agentic AI - Cross-Channel Advertising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
RCS Business MessagingHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
8.2
54
Not enough data
Analysis
7.6
39
Not enough data
8.4
48
Not enough data
7.5
34
Not enough data
8.4
41
Not enough data
Campaigns
7.6
37
Not enough data
8.7
42
Not enough data
8.1
39
Not enough data
7.8
32
Not enough data
9.4
42
Not enough data
9.0
42
Not enough data
Engagement
8.4
39
Not enough data
Platform
8.3
35
Not enough data
8.2
35
Not enough data
8.1
34
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Bloomreach
Bloomreach
Small-Business(50 or fewer emp.)
27.7%
Mid-Market(51-1000 emp.)
49.5%
Enterprise(> 1000 emp.)
22.8%
Retention Science
Retention Science
Small-Business(50 or fewer emp.)
46.9%
Mid-Market(51-1000 emp.)
40.6%
Enterprise(> 1000 emp.)
12.5%
Reviewers' Industry
Bloomreach
Bloomreach
Retail
20.2%
Marketing and Advertising
8.6%
Apparel & Fashion
8.6%
Financial Services
5.5%
Leisure, Travel & Tourism
4.5%
Other
52.5%
Retention Science
Retention Science
Retail
12.5%
Marketing and Advertising
12.5%
Education Management
12.5%
Apparel & Fashion
12.5%
Information Technology and Services
9.4%
Other
40.6%
Alternatives
Bloomreach
Bloomreach Alternatives
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Braze
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Retention Science
Retention Science Alternatives
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Add Klaviyo
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Discussions
Bloomreach
Bloomreach Discussions
Are there any automated campaigns you have seen work well in Exponea that we could implement in our business?
3 Comments
Official Response from Bloomreach
We have a lot of success stories from use cases that were built in the past which were later converted into more than 50 Plug & Play use cases. In your case,...Read more
I am really curious which different compaies are using exponea in their day to day work
3 Comments
Laura I.
LI
Hi, there are a lot of big companies, very satisfied with Exponea contribution in time reduced spending to extract reports, complete dashboard with data and...Read more
Can I use this tool for advanced SQL queries ?
2 Comments
Official Response from Bloomreach
Hi Maciek, Exponea can connect with Postgres to import events once or regularly via a query. The query supports SQL functions, e.g. join.If your advanced...Read more
Retention Science
Retention Science Discussions
What is least helpful about Retention Science? What are the downsides of using Retention Science?
1 Comment
Wedos S.
WS
What is least helpful about Retention Science? What are the downsides of using Retention Science?Read more
Monty the Mongoose crying
Retention Science has no more discussions with answers