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At a Glance
Bloomfire
Bloomfire
Star Rating
(509)4.6 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us 25 Users Per Year
Browse all 3 pricing plans
Wiki.js
Wiki.js
Star Rating
(15)4.3 out of 5
Market Segments
Enterprise (66.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Wiki.js
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviews say that Bloomfire excels in user support, with a Quality of Support score of 9.1, while Wiki.js has a slightly lower score of 8.7. Users report that Bloomfire's support team is responsive and helpful, making it easier to resolve issues quickly.
  • Users on G2 mention that Bloomfire's Ease of Use score of 9.1 stands out, as many find the interface intuitive and user-friendly. In contrast, Wiki.js, with a score of 8.9, is noted for having a steeper learning curve, particularly for new users.
  • Reviewers mention that Bloomfire's Ease of Setup score of 8.8 is commendable, but Wiki.js shines with a higher score of 9.2. Users report that Wiki.js offers a more straightforward installation process, making it easier for teams to get started quickly.
  • Users say that Bloomfire's Meets Requirements score of 9.0 indicates it effectively meets user needs, particularly with features like content curation and knowledge sharing. Wiki.js, with a score of 8.9, is also effective but may lack some advanced features that Bloomfire offers.
  • G2 users report that Bloomfire has a strong Product Direction score of 8.2, indicating a commitment to continuous improvement and feature updates. In comparison, Wiki.js has a slightly lower score of 8.1, suggesting it may not be as proactive in evolving its offerings.
  • Users report that Bloomfire is a good partner in business, with a score of 9.1 reflecting positive experiences in collaboration and support. Wiki.js does not have a score in this area, which may indicate less emphasis on customer partnership.
Pricing
Entry-Level Pricing
Bloomfire
Team
Contact Us
25 Users Per Year
Browse all 3 pricing plans
Wiki.js
No pricing available
Free Trial
Bloomfire
No trial information available
Wiki.js
No trial information available
Ratings
Meets Requirements
9.0
414
8.6
7
Ease of Use
9.1
417
8.3
7
Ease of Setup
8.9
179
8.1
7
Ease of Admin
8.9
158
8.9
6
Quality of Support
9.2
326
7.8
6
Has the product been a good partner in doing business?
9.1
145
9.0
5
Product Direction (% positive)
8.2
398
8.3
7
Features by Category
9.1
10
Not enough data
Content Management
9.7
10
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
Content Discovery
8.9
9
Not enough data
9.4
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
Generative AI
8.3
7
Not enough data
8.8
7
Not enough data
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
8.9
98
Not enough data
Administration
9.2
58
Not enough data
9.2
59
Not enough data
8.7
57
Not enough data
Knowledge Management
9.2
85
Not enough data
9.1
69
Not enough data
8.9
67
Not enough data
Compliance
9.1
61
Not enough data
8.9
57
Not enough data
9.0
55
Not enough data
8.7
53
Not enough data
Customer Support
8.9
85
Not enough data
8.8
74
Not enough data
8.7
65
Not enough data
Data Security
8.9
51
Not enough data
8.8
53
Not enough data
9.2
55
Not enough data
8.6
57
Not enough data
Administration
8.4
63
Not enough data
9.0
70
Not enough data
9.0
77
Not enough data
Generative AI
9.3
18
Not enough data
9.4
114
Not enough data
Account Options
9.5
88
Not enough data
8.8
62
Not enough data
9.2
68
Not enough data
9.4
76
Not enough data
9.4
92
Not enough data
9.7
85
Not enough data
Q&A Tools
9.5
94
Not enough data
9.5
100
Not enough data
9.4
100
Not enough data
Feature Not Available
Not enough data
9.4
65
Not enough data
9.2
26
Not enough data
9.4
24
Not enough data
9.3
26
Not enough data
9.6
26
Not enough data
8.9
141
8.3
6
Knowledge Pages
9.0
86
8.7
5
8.9
101
8.3
5
8.9
92
9.0
5
8.6
74
8.3
5
7.7
51
8.3
5
8.6
53
8.3
5
Knowledge Dissemination
9.0
92
8.0
5
9.1
100
8.7
5
9.4
110
8.7
5
9.2
107
6.7
5
9.1
60
8.7
5
8.7
51
8.7
5
9.1
56
8.7
5
8.3
47
8.0
5
8.6
53
7.7
5
Agentic AI - Knowledge Base
9.2
12
Not enough data
9.3
12
Not enough data
9.0
12
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bloomfire
Bloomfire
Wiki.js
Wiki.js
Bloomfire and Wiki.js are categorized as Knowledge Base
Unique Categories
Wiki.js
Wiki.js is categorized as AWS Marketplace
Reviews
Reviewers' Company Size
Bloomfire
Bloomfire
Small-Business(50 or fewer emp.)
17.7%
Mid-Market(51-1000 emp.)
52.6%
Enterprise(> 1000 emp.)
29.8%
Wiki.js
Wiki.js
Small-Business(50 or fewer emp.)
13.3%
Mid-Market(51-1000 emp.)
20.0%
Enterprise(> 1000 emp.)
66.7%
Reviewers' Industry
Bloomfire
Bloomfire
Computer Software
9.7%
Information Technology and Services
9.4%
Marketing and Advertising
6.6%
Insurance
5.7%
Education Management
4.5%
Other
64.1%
Wiki.js
Wiki.js
Information Technology and Services
46.7%
Computer & Network Security
13.3%
Retail
6.7%
Package/Freight Delivery
6.7%
Health, Wellness and Fitness
6.7%
Other
20.0%
Alternatives
Bloomfire
Bloomfire Alternatives
Guru
Guru
Add Guru
Stack Overflow Internal
Stack Overflow Internal
Add Stack Overflow Internal
Document360
Document360
Add Document360
Notion
Notion
Add Notion
Wiki.js
Wiki.js Alternatives
Notion
Notion
Add Notion
DokuWiki
DokuWiki
Add DokuWiki
Confluence
Confluence
Add Confluence
ClickUp
ClickUp
Add ClickUp
Discussions
Bloomfire
Bloomfire Discussions
Is there a mobile version?
11 Comments
Dakoda A.
DA
Check out this small link to find more results to your question https://go.rancah.com/vMWNRead more
Is Bloomfire mobile-friendly?
1 Comment
Official Response from Bloomfire
We have mobile apps for both iOs and Android.Read more
Can I customize my Bloomfire community?
1 Comment
Wiki.js
Wiki.js Discussions
What is Wiki.js used for?
1 Comment
Gireessan  C.
GC
Wiki.js is used for global knowledge sharing.Read more
Monty the Mongoose crying
Wiki.js has no more discussions with answers