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Compare Bloomfire and Starmind 
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At a Glance
Market Segments
Mid-Market (52.6% of reviews)
Enterprise (92.9% of reviews)
Entry-Level Pricing
Contact Us 25 Users Per Year
No pricing available
Bloomfire
Star Rating
(509)4.6 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 25 Users Per Year
Browse all 3 pricing plansStarmind
Star Rating
(14)4.8 out of 5
Market Segments
Enterprise (92.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about StarmindSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bloomfire excels in its Knowledge Base functionality, scoring 9.2, which reviewers mention makes it easy to publish and manage content effectively. In contrast, Starmind also offers a solid Knowledge Base but scores slightly lower at 9.4, indicating a more robust feature set.
- Reviewers mention that Bloomfire's Single Sign-On (SSO) feature is highly rated at 9.5, providing seamless access for users. Starmind, however, achieves a perfect score of 10.0 in this area, suggesting it may offer a more comprehensive SSO experience.
- G2 users highlight Bloomfire's Content Discovery capabilities, particularly its Advanced Search feature, which scores 8.9. Users on G2 report that Starmind's search functionality is slightly better, with a score of 9.2, making it easier to find relevant information quickly.
- Users say that Bloomfire's Commenting System is well-received, scoring 9.2, allowing for effective collaboration. However, Starmind's system is rated higher at 10.0, indicating a more user-friendly and engaging commenting experience.
- Reviewers mention that Bloomfire's Analytics features, scoring 9.4, provide valuable insights into content performance. Starmind, while also strong in this area, scores slightly lower at 9.4, suggesting that Bloomfire may offer more actionable analytics.
- Users report that Bloomfire's Integration Capabilities are rated at 8.5, which is decent but not exceptional. In comparison, Starmind shines with a higher score of 9.4, indicating a broader range of integrations that can enhance its functionality within existing workflows.
Pricing
Entry-Level Pricing
Bloomfire
Team
Contact Us
25 Users Per Year
Single Team Access - For teams just starting out with knowledge management
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge
Starmind
No pricing availableFree Trial
Bloomfire
No trial information availableStarmind
No trial information availableRatings
Meets Requirements
9.0
414
8.7
14
Ease of Use
9.1
417
9.3
14
Ease of Setup
8.9
179
Not enough data
Ease of Admin
8.9
158
Not enough data
Quality of Support
9.2
326
9.2
11
Has the product been a good partner in doing business?
9.1
145
Not enough data
Product Direction (% positive)
8.2
398
7.3
13
Features by Category
Content Management
9.7
10
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
Content Discovery
8.9
9
Not enough data
9.4
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
Generative AI
8.3
7
Not enough data
8.8
7
Not enough data
Administration
9.2
58
Not enough data
9.2
59
Not enough data
8.7
57
Not enough data
Knowledge Management
9.2
85
Not enough data
9.1
69
Not enough data
8.9
67
Not enough data
Compliance
9.1
61
Not enough data
8.9
57
Not enough data
9.0
55
Not enough data
8.7
53
Not enough data
Customer Support
8.9
85
Not enough data
8.8
74
Not enough data
8.7
65
Not enough data
Data Security
8.9
51
Not enough data
8.8
53
Not enough data
9.2
55
Not enough data
8.6
57
Not enough data
Administration
8.4
63
Not enough data
9.0
70
Not enough data
9.0
77
Not enough data
Generative AI
9.3
18
Not enough data
Account Options
9.5
88
10.0
6
8.8
62
Not enough data
9.2
68
Not enough data
9.4
76
8.1
6
9.4
92
Not enough data
9.7
85
Not enough data
Q&A Tools
9.5
94
9.4
6
9.5
100
9.0
5
9.4
100
8.6
6
Feature Not Available
Not enough data
9.4
65
Not enough data
9.2
26
Not enough data
9.4
24
Not enough data
9.3
26
Not enough data
9.6
26
Not enough data
Knowledge Pages
9.0
86
Not enough data
8.9
101
Not enough data
8.9
92
Not enough data
8.6
74
Not enough data
7.7
51
Not enough data
8.6
53
Not enough data
Knowledge Dissemination
9.0
92
Not enough data
9.1
100
Not enough data
9.4
110
Not enough data
9.2
107
Not enough data
9.1
60
Not enough data
8.7
51
Not enough data
9.1
56
Not enough data
8.3
47
Not enough data
8.6
53
Not enough data
Agentic AI - Knowledge Base
9.2
12
Not enough data
9.3
12
Not enough data
9.0
12
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bloomfire and Starmind are categorized as Q&A Platforms, Contact Center Knowledge Base, and Knowledge Base
Unique Categories
Bloomfire is categorized as Insight Engines
Starmind is categorized as Customer Self-Service
Reviews
Reviewers' Company Size
Bloomfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Starmind
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.7%
Information Technology and Services
9.4%
Marketing and Advertising
6.6%
Insurance
5.7%
Education Management
4.5%
Other
64.1%
Insurance
21.4%
Chemicals
14.3%
Tobacco
7.1%
Real Estate
7.1%
Pharmaceuticals
7.1%
Other
42.9%
Discussions
Is there a mobile version?
11 Comments
DA
Check out this small link to find more results to your question
https://go.rancah.com/vMWNRead more
Is Bloomfire mobile-friendly?
1 Comment
Official Response from Bloomfire
We have mobile apps for both iOs and Android.Read more
Is there an extract of the information that goes into starmind in the form of questions and answers?
1 Comment
Official Response from Starmind
Thank you for your question. Some of the key information extracted by Starmind from the questions and answers can be viewed in the "Experts" section. This...Read more
is it possible to show more personal information for the user's icon ?
1 Comment
Official Response from Starmind
This is good idea for improvement that we have just shared with the product team. They will revisit the existing solution and further user insights to make...Read more
Starmind has no more discussions with answers
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