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At a Glance
Market Segments
Mid-Market (52.6% of reviews)
Mid-Market (65.0% of reviews)
Entry-Level Pricing
Contact Us 25 Users Per Year
No pricing available
Bloomfire
Star Rating
(509)4.6 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 25 Users Per Year
Browse all 3 pricing plansSeismic Knowledge
Star Rating
(103)4.3 out of 5
Market Segments
Mid-Market (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Seismic KnowledgeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bloomfire excels in Ease of Use with a score of 9.1, making it intuitive for teams to adopt quickly, while Seismic Knowledge, with a score of 8.9, is noted to have a slightly steeper learning curve.
- Reviewers mention that Bloomfire's Knowledge Base feature is highly rated at 9.2, providing a robust platform for content management, whereas Seismic Knowledge's Knowledge Base scores lower at 8.5, indicating potential gaps in user satisfaction.
- G2 users highlight Bloomfire's superior Content Discovery capabilities, particularly its Advanced Search feature rated at 8.9, which allows for efficient information retrieval, compared to Seismic Knowledge's 8.5 rating in the same area.
- Users on G2 appreciate Bloomfire's Analytics tools, scoring 8.9, which provide actionable insights into content performance, while Seismic Knowledge's analytics features are rated lower at 7.7, suggesting less effectiveness in tracking engagement.
- Reviewers say that Bloomfire's Customer Support is highly rated at 9.1, with users praising the responsiveness and helpfulness of the support team, whereas Seismic Knowledge's support is rated at 8.8, indicating room for improvement.
- Users report that Bloomfire's Integrations score of 8.5 is competitive, but Seismic Knowledge shines with a higher score of 9.3, indicating a broader range of compatible tools and systems, which can enhance overall functionality.
Pricing
Entry-Level Pricing
Bloomfire
Team
Contact Us
25 Users Per Year
Single Team Access - For teams just starting out with knowledge management
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge
Seismic Knowledge
No pricing availableFree Trial
Bloomfire
No trial information availableSeismic Knowledge
Free Trial is available
Ratings
Meets Requirements
9.0
414
8.4
85
Ease of Use
9.1
417
8.8
85
Ease of Setup
8.9
179
9.3
25
Ease of Admin
8.9
158
8.1
25
Quality of Support
9.2
326
8.8
68
Has the product been a good partner in doing business?
9.1
145
9.4
21
Product Direction (% positive)
8.2
398
9.0
79
Features by Category
Content Management
9.7
10
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
Content Discovery
8.9
9
Not enough data
9.4
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
Generative AI
8.3
7
Not enough data
8.8
7
Not enough data
Administration
9.2
58
7.6
9
9.2
59
8.3
11
8.7
57
7.7
8
Knowledge Management
9.2
85
8.3
11
9.1
69
6.7
8
8.9
67
7.2
9
Compliance
9.1
61
8.7
9
8.9
57
8.0
5
9.0
55
Feature Not Available
8.7
53
8.7
5
Customer Support
8.9
85
7.9
14
8.8
74
7.7
10
8.7
65
Feature Not Available
Data Security
8.9
51
9.0
5
8.8
53
9.2
6
9.2
55
8.6
6
8.6
57
8.3
5
Administration
8.4
63
7.8
6
9.0
70
7.1
8
9.0
77
9.3
9
Generative AI
9.3
18
Not enough data
Account Options
9.5
88
8.7
10
8.8
62
7.8
9
9.2
68
7.9
8
9.4
76
8.3
9
9.4
92
Feature Not Available
9.7
85
8.8
10
Q&A Tools
9.5
94
9.2
11
9.5
100
9.1
9
9.4
100
9.2
11
Feature Not Available
8.8
11
9.4
65
8.6
12
9.2
26
Not enough data
9.4
24
Not enough data
9.3
26
Not enough data
9.6
26
Not enough data
Knowledge Pages
9.0
86
Not enough data
8.9
101
Not enough data
8.9
92
Not enough data
8.6
74
Not enough data
7.7
51
Not enough data
8.6
53
Not enough data
Knowledge Dissemination
9.0
92
Not enough data
9.1
100
Not enough data
9.4
110
Not enough data
9.2
107
Not enough data
9.1
60
Not enough data
8.7
51
Not enough data
9.1
56
Not enough data
8.3
47
Not enough data
8.6
53
Not enough data
Agentic AI - Knowledge Base
9.2
12
Not enough data
9.3
12
Not enough data
9.0
12
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
8.3
11
Not enough data
8.0
11
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bloomfire and Seismic Knowledge are categorized as Q&A Platforms and Contact Center Knowledge Base
Unique Categories
Bloomfire is categorized as Insight Engines and Knowledge Base
Seismic Knowledge is categorized as Productivity Bots and Customer Self-Service
Reviews
Reviewers' Company Size
Bloomfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Seismic Knowledge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.7%
Information Technology and Services
9.4%
Marketing and Advertising
6.6%
Insurance
5.7%
Education Management
4.5%
Other
64.1%
Computer Software
21.0%
Financial Services
18.0%
Information Technology and Services
7.0%
Education Management
5.0%
Non-Profit Organization Management
4.0%
Other
45.0%
Alternatives
Discussions
Is there a mobile version?
11 Comments
DA
Check out this small link to find more results to your question
https://go.rancah.com/vMWNRead more
Is Bloomfire mobile-friendly?
1 Comment
Official Response from Bloomfire
We have mobile apps for both iOs and Android.Read more
Do we have enough existing content for Obie to be useful?
1 Comment
Official Response from Seismic Knowledge
While Obie fits best with growing organizations (75+), it's never too early to start thinking about knowledge management! In fact, Obie.ai is a great...Read more
We have too much information, unorganized across different tools. Is Obie still a fit?
1 Comment
Official Response from Seismic Knowledge
Did you say a perfect storm?! A common worry is that you need to organize the knowledge you have before being able to take advantage of Obie. Our technology...Read more
Is there a lot of effort to get started with Obie?
1 Comment
Official Response from Seismic Knowledge
A common trade-off for knowledge platforms is your time. Well, not with Obie. Our platform is built to connect with existing knowledge in seconds, and can be...Read more
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