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Compare Bloomfire and GitBook

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At a Glance
Bloomfire
Bloomfire
Star Rating
(509)4.6 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us 25 Users Per Year
Browse all 3 pricing plans
GitBook
GitBook
Star Rating
(176)4.8 out of 5
Market Segments
Small-Business (80.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Bloomfire excels in its Knowledge Base functionality, with a score of 9.2, allowing for effective Q&A and link sharing, while GitBook's score of 8.4 in the same area indicates room for improvement.
  • Reviewers mention that Bloomfire's Content Editor is user-friendly, scoring 8.3, but GitBook's higher score of 8.9 suggests a more robust editing experience, particularly for collaborative projects.
  • G2 users highlight Bloomfire's superior Searchable feature, scoring 9.1, which enhances content discovery, whereas GitBook matches this score but lacks the same level of user satisfaction in search functionality.
  • Users on G2 report that Bloomfire's Versioning and Version History feature, with a score of 9.0, is crucial for tracking changes, while GitBook's score of 8.9 indicates it may not be as comprehensive in this area.
  • Reviewers say that Bloomfire's Analytics capabilities, scoring 8.9, provide valuable insights into content usage, while GitBook's lower score of 8.4 suggests it may not offer the same depth of analysis.
  • Users report that Bloomfire's Security features, particularly Role-Based Permission scoring 9.3, are highly regarded, while GitBook's score of 8.8 indicates a need for stronger security measures to satisfy user concerns.
Pricing
Entry-Level Pricing
Bloomfire
Team
Contact Us
25 Users Per Year
Browse all 3 pricing plans
GitBook
Free
$0
1 user
Browse all 4 pricing plans
Free Trial
Bloomfire
No trial information available
GitBook
Free Trial is available
Ratings
Meets Requirements
9.0
414
9.2
140
Ease of Use
9.1
417
9.3
142
Ease of Setup
8.9
179
9.3
108
Ease of Admin
8.9
158
9.4
97
Quality of Support
9.2
326
9.4
117
Has the product been a good partner in doing business?
9.1
145
9.5
92
Product Direction (% positive)
8.2
398
8.8
127
Features by Category
9.1
10
Not enough data
Content Management
9.7
10
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
Content Discovery
8.9
9
Not enough data
9.4
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
Generative AI
8.3
7
Not enough data
8.8
7
Not enough data
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
8.9
98
Not enough data
Administration
9.2
58
Not enough data
9.2
59
Not enough data
8.7
57
Not enough data
Knowledge Management
9.2
85
Not enough data
9.1
69
Not enough data
8.9
67
Not enough data
Compliance
9.1
61
Not enough data
8.9
57
Not enough data
9.0
55
Not enough data
8.7
53
Not enough data
Customer Support
8.9
85
Not enough data
8.8
74
Not enough data
8.7
65
Not enough data
Data Security
8.9
51
Not enough data
8.8
53
Not enough data
9.2
55
Not enough data
8.6
57
Not enough data
Administration
8.4
63
Not enough data
9.0
70
Not enough data
9.0
77
Not enough data
Generative AI
9.3
18
Not enough data
9.4
114
Not enough data
Account Options
9.5
88
Not enough data
8.8
62
Not enough data
9.2
68
Not enough data
9.4
76
Not enough data
9.4
92
Not enough data
9.7
85
Not enough data
Q&A Tools
9.5
94
Not enough data
9.5
100
Not enough data
9.4
100
Not enough data
Feature Not Available
Not enough data
9.4
65
Not enough data
9.2
26
Not enough data
9.4
24
Not enough data
9.3
26
Not enough data
9.6
26
Not enough data
8.9
141
8.2
104
Knowledge Pages
9.0
86
8.2
86
8.9
101
8.4
83
8.9
92
8.9
96
8.6
74
8.2
76
7.7
51
7.9
65
8.6
53
9.0
84
Knowledge Dissemination
9.0
92
8.5
81
9.1
100
8.8
85
9.4
110
9.3
96
9.2
107
8.5
80
9.1
60
8.5
75
8.7
51
7.6
63
9.1
56
8.8
78
8.3
47
8.2
70
8.6
53
8.5
70
Agentic AI - Knowledge Base
9.2
12
6.7
7
9.3
12
7.1
7
9.0
12
6.0
7
AI Documentation GeneratorsHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Documentation Generation - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Integration - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bloomfire
Bloomfire
GitBook
GitBook
Bloomfire and GitBook are categorized as Knowledge Base
Unique Categories
GitBook
GitBook is categorized as AI Documentation Generators
Reviews
Reviewers' Company Size
Bloomfire
Bloomfire
Small-Business(50 or fewer emp.)
17.7%
Mid-Market(51-1000 emp.)
52.6%
Enterprise(> 1000 emp.)
29.8%
GitBook
GitBook
Small-Business(50 or fewer emp.)
80.8%
Mid-Market(51-1000 emp.)
15.1%
Enterprise(> 1000 emp.)
4.1%
Reviewers' Industry
Bloomfire
Bloomfire
Computer Software
9.7%
Information Technology and Services
9.4%
Marketing and Advertising
6.6%
Insurance
5.7%
Education Management
4.5%
Other
64.1%
GitBook
GitBook
Computer Software
24.4%
Information Technology and Services
18.0%
Non-Profit Organization Management
9.9%
Higher Education
5.8%
Education Management
5.8%
Other
36.0%
Alternatives
Bloomfire
Bloomfire Alternatives
Guru
Guru
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Stack Overflow Internal
Stack Overflow Internal
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Document360
Document360
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Notion
Notion
Add Notion
GitBook
GitBook Alternatives
Notion
Notion
Add Notion
Confluence
Confluence
Add Confluence
Document360
Document360
Add Document360
Guru
Guru
Add Guru
Discussions
Bloomfire
Bloomfire Discussions
Is there a mobile version?
11 Comments
Dakoda A.
DA
Check out this small link to find more results to your question https://go.rancah.com/vMWNRead more
Is Bloomfire mobile-friendly?
1 Comment
Official Response from Bloomfire
We have mobile apps for both iOs and Android.Read more
Can I customize my Bloomfire community?
1 Comment
GitBook
GitBook Discussions
Is GitBook opensource?
1 Comment
Johnny L.
JL
Nope, but you can import your GitBook content to GitHubRead more
Is GitBook made by GitHub?
1 Comment
Johnny L.
JL
Monty the Mongoose crying
GitBook has no more discussions with answers