Introducing G2.ai, the future of software buying.Try now
Compare Bloomfire and Discourse 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Helpjuice
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
BlueDocs
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Commune
Visit Website
At a Glance
Market Segments
Mid-Market (52.6% of reviews)
Small-Business (43.1% of reviews)
Entry-Level Pricing
Contact Us 25 Users Per Year
$20.00 Per Month
Bloomfire
Star Rating
(510)4.6 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 25 Users Per Year
Browse all 3 pricing plansDiscourse
Star Rating
(68)4.0 out of 5
Market Segments
Small-Business (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bloomfire excels in Knowledge Management, particularly with its Knowledge Base feature, which has a score of 9.2. Reviewers mention that it provides a comprehensive platform for organizing and sharing knowledge effectively.
- Reviewers mention that Discourse shines in Community Building, especially with its Q & A tools, scoring 9.3. Users appreciate the interactive nature of the platform, which fosters engagement and collaboration among community members.
- G2 users highlight Bloomfire's superior Content Management capabilities, particularly in Data Centralization and Search Analysis, which streamline the process of finding and managing information, making it easier for teams to access critical data.
- Users on G2 report that Discourse offers a more affordable entry-level price at $25.00, making it an attractive option for small businesses looking to implement community engagement tools without a significant financial commitment.
- Reviewers say that Bloomfire's Quality of Support is exceptional, with a score of 9.1, indicating that users feel well-supported and valued, which is crucial for businesses relying on software for knowledge sharing.
- Users report that Discourse's Ease of Use is commendable, with a score of 8.5, making it accessible for users who may not be tech-savvy, while Bloomfire's score of 9.1 suggests a slightly more intuitive interface for knowledge management tasks.
Pricing
Entry-Level Pricing
Bloomfire
Team
Contact Us
25 Users Per Year
Single Team Access - For teams just starting out with knowledge management
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge
Free Trial
Bloomfire
No trial information availableDiscourse
Free Trial is available
Ratings
Meets Requirements
9.0
414
8.6
50
Ease of Use
9.1
417
8.5
49
Ease of Setup
8.9
179
8.7
15
Ease of Admin
8.9
158
9.2
12
Quality of Support
9.2
326
8.5
41
Has the product been a good partner in doing business?
9.1
145
9.2
11
Product Direction (% positive)
8.2
398
7.7
50
Features by Category
Content Management
9.7
10
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
Content Discovery
8.9
9
Not enough data
9.4
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
Generative AI
8.3
7
Not enough data
8.8
7
Not enough data
Administration
9.2
58
Not enough data
9.2
59
Not enough data
8.7
57
Not enough data
Knowledge Management
9.2
85
Not enough data
9.1
69
Not enough data
8.9
67
Not enough data
Compliance
9.1
61
Not enough data
8.9
57
Not enough data
9.0
55
Not enough data
8.7
53
Not enough data
Customer Support
8.9
85
Not enough data
8.8
74
Not enough data
8.7
65
Not enough data
Data Security
8.9
51
Not enough data
8.8
53
Not enough data
9.2
55
Not enough data
8.6
57
Not enough data
Administration
8.4
63
Not enough data
9.0
70
Not enough data
9.0
77
Not enough data
Generative AI
9.3
18
Not enough data
Account Options
9.5
88
Not enough data
8.8
62
Not enough data
9.2
68
Not enough data
9.4
76
Not enough data
9.4
92
Not enough data
9.7
85
Not enough data
Q&A Tools
9.5
94
Not enough data
9.5
100
Not enough data
9.4
100
Not enough data
Feature Not Available
Not enough data
9.4
65
Not enough data
9.2
26
Not enough data
9.4
24
Feature Not Available
9.3
26
Not enough data
9.6
26
Not enough data
Knowledge Pages
9.0
86
Feature Not Available
8.9
101
Not enough data
8.9
92
Not enough data
8.6
74
Not enough data
7.7
51
Not enough data
8.6
53
Not enough data
Knowledge Dissemination
9.0
92
Not enough data
9.1
100
Not enough data
9.4
110
Not enough data
9.2
107
Not enough data
9.1
60
Not enough data
8.7
51
Feature Not Available
9.1
56
Not enough data
8.3
47
Not enough data
8.6
53
Not enough data
Agentic AI - Knowledge Base
9.2
12
Not enough data
9.3
12
Not enough data
9.0
12
Not enough data
Community Building
Not enough data
8.3
29
Not enough data
8.4
29
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Improvement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Analytics
Not enough data
8.2
30
Not enough data
8.8
32
Not enough data
8.0
29
Not enough data
Not enough data
Community Management
Not enough data
8.2
29
Not enough data
8.6
33
Not enough data
Not enough data
Community Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Community Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bloomfire and Discourse are categorized as Q&A Platforms and Knowledge Base
Unique Categories
Bloomfire is categorized as Contact Center Knowledge Base and Insight Engines
Discourse is categorized as Online Community Management
Reviews
Reviewers' Company Size
Bloomfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Discourse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.7%
Information Technology and Services
9.4%
Marketing and Advertising
6.6%
Insurance
5.7%
Education Management
4.5%
Other
64.1%
Computer Software
10.8%
Information Technology and Services
9.2%
Entertainment
7.7%
Hospital & Health Care
6.2%
Non-Profit Organization Management
4.6%
Other
61.5%
Alternatives
Discussions
Is there a mobile version?
11 Comments
DA
Check out this small link to find more results to your question
https://go.rancah.com/vMWNRead more
Is Bloomfire mobile-friendly?
1 Comment
Official Response from Bloomfire
We have mobile apps for both iOs and Android.Read more
What is discourse app?
1 Comment
AS
Discourse app is a mobile application for iOS and Android that enables users to access and interact with online communities and forums powered by the...Read more
What is a discourse server?
1 Comment
AS
A Discourse server is a type of web server that is used to host and manage online communities and discussions. Discourse is an open-source software platform...Read more
How much does Discourse cost?
1 Comment
AS
Discourse offers a range of pricing options to fit the needs of different organizations and communities. For small communities, there is a free plan with...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
