# Bloomfire, Confluence, Guru vs Stack Overflow Internal Comparison

| | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 513 | 4,349 | 2,316 | 792 | 
| **Largest Market Segment** | Mid-Market (52.7% of reviews) | Mid-Market (48.3% of reviews) | Mid-Market (56.5% of reviews) | Mid-Market (46.1% of reviews) | 
| **Entry Level Price** | Contact Us 25 Users Per Year | Free 10 Users Per Month | Contact Us | $6.50 1 Per Teammate Per Month | 

---
## Top Pros & Cons

### Bloomfire

Pros:
- Ease of Use (29 reviews)
- Easy Access (14 reviews)

Cons:
- Inefficient Search (7 reviews)
- Inefficient Search Functionality (5 reviews)

### Confluence

Pros:
- Ease of Use (304 reviews)
- Team Collaboration (213 reviews)

Cons:
- Not Intuitive (84 reviews)
- Slow Performance (84 reviews)

### Guru

Pros:
- Ease of Use (742 reviews)
- Helpful (418 reviews)

Cons:
- Search Functionality (152 reviews)
- Inefficient Search (149 reviews)

### Stack Overflow Internal

Pros:
- Ease of Use (57 reviews)
- Knowledge Sharing (46 reviews)

Cons:
- Inefficient Search Functionality (19 reviews)
- Irrelevant Content (19 reviews)

---
## Ratings Comparison
| Rating | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
  | **Meets Requirements** | 9.0 (413 reviews) | 8.5 (3685 reviews) | 9.3 (1884 reviews) | 8.9 (622 reviews) | 
  | **Ease of Use** | 9.1 (416 reviews) | 8.0 (3734 reviews) | 9.3 (1906 reviews) | 9.0 (629 reviews) | 
  | **Ease of Setup** | 8.9 (178 reviews) | 8.3 (1226 reviews) | 9.3 (919 reviews) | 9.1 (252 reviews) | 
  | **Ease of Admin** | 8.9 (157 reviews) | 8.0 (898 reviews) | 9.0 (475 reviews) | 9.0 (189 reviews) | 
  | **Quality of Support** | 9.2 (325 reviews) | 8.1 (2523 reviews) | 9.4 (1482 reviews) | 8.8 (341 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (144 reviews) | 8.5 (813 reviews) | 9.4 (428 reviews) | 9.0 (144 reviews) | 
  | **Product Direction (% positive)** | 8.2 (397 reviews) | 7.5 (3616 reviews) | 9.2 (1781 reviews) | 8.1 (579 reviews) | 

---
## Pricing

### Bloomfire

#### Entry-Level Pricing

Plan: Team

Price: Contact Us 25 Users Per Year

Description: Single Team Access - For teams just starting out with knowledge management

Key Features:
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge

[Browse all 3 editions](https://www.g2.com/products/bloomfire/pricing)

#### Free Trial

No

### Confluence

#### Entry-Level Pricing

Plan: Free

Price: Free 10 Users Per Month

Description: Free forever for 10 users

Key Features:
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates

[Browse all 4 editions](https://www.g2.com/products/confluence/pricing)

#### Free Trial

Yes

### Guru

#### Entry-Level Pricing

Plan: AI Source of Truth Platform

Price: Contact Us

Description: Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.

Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.

Key Features:
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security

[Learn more about Guru](https://www.g2.com/products/guru/reviews)

#### Free Trial

Yes

### Stack Overflow Internal

#### Entry-Level Pricing

Plan: Basic

Price: $6.50 1 Per Teammate Per Month

Description: Centralized knowledge and collaboration platform for small and growing teams. The Basic plan includes up to 250 teammates.


Key Features:
- Single sign-on (SSO) with SAML + Okta integration
- Slack and Microsoft Teams integrations: ask, answer, and discover knowledge directly from your chat apps 
- Your own private space hosted on stackoverflowteams.com

[Browse all 4 editions](https://www.g2.com/products/stack-overflow-internal/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Insight Engines

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | 9.0/10 | 10 |
| **Confluence** | N/A | N/A |
| **Guru** | 9.4/10 | 137 |
| **Stack Overflow Internal** | N/A | N/A |

#### Content Management

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Data Centralization - Insight Engines** | 9.8 (8 reviews) | Not enough data | 9.6 (86 reviews) | Not enough data | 
| **Archiving - Insight Engines** | 9.7 (6 reviews) | Not enough data | 9.6 (87 reviews) | Not enough data | 
| **Search Analysis - Insight Engines** | 9.8 (7 reviews) | Not enough data | 9.5 (83 reviews) | Not enough data | 

#### Content Discovery

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Search Interface - Insight Engines** | 9.0 (7 reviews) | Not enough data | 9.4 (87 reviews) | Not enough data | 
| **AI Functionality - Insight Engines** | 9.2 (6 reviews) | Not enough data | 9.5 (85 reviews) | Not enough data | 
| **NLP Functionality - Insight Engines** | 8.6 (6 reviews) | Not enough data | 9.5 (82 reviews) | Not enough data | 
| **Data Mining - Insight Engines** | 8.6 (6 reviews) | Not enough data | 9.2 (83 reviews) | Not enough data | 
| **Structured Navigation - Insight Engines** | 8.6 (6 reviews) | Not enough data | 9.6 (81 reviews) | Not enough data | 
| **Machine Learning - Insight Engines** | 9.3 (5 reviews) | Not enough data | 9.5 (82 reviews) | Not enough data | 

#### Generative AI

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **AI Text Generation** | 8.0 (5 reviews) | Not enough data | 9.3 (43 reviews) | Not enough data | 
| **AI Text Summarization** | 8.7 (5 reviews) | Not enough data | 9.4 (45 reviews) | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | 8.9/10 | 99 |
| **Confluence** | N/A | N/A |
| **Guru** | 9.3/10 | 916 |
| **Stack Overflow Internal** | N/A | N/A |

#### Administration

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Database Management ** | 9.2 (58 reviews) | Not enough data | 9.3 (640 reviews) | Not enough data | 
| **Data Workflows** | 9.2 (58 reviews) | Not enough data | 9.2 (635 reviews) | Not enough data | 
| **Issue Management** | 8.8 (56 reviews) | Not enough data | 9.2 (630 reviews) | Not enough data | 

#### Knowledge Management

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Knowledge Base** | 9.2 (84 reviews) | Not enough data | 9.7 (757 reviews) | Not enough data | 
| **Publishing Workflows** | 9.1 (68 reviews) | Not enough data | 9.3 (704 reviews) | Not enough data | 
| **Analytics** | 8.9 (66 reviews) | Not enough data | 9.2 (668 reviews) | Not enough data | 

#### Compliance

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Policies and Controls** | 9.1 (60 reviews) | Not enough data | 9.3 (650 reviews) | Not enough data | 
| **Data Governance** | 8.8 (56 reviews) | Not enough data | 9.3 (621 reviews) | Not enough data | 
| **Compliance** | 9.0 (54 reviews) | Not enough data | 9.3 (618 reviews) | Not enough data | 
| **Auditing** | 8.7 (52 reviews) | Not enough data | 9.2 (596 reviews) | Not enough data | 

#### Customer Support

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Intelligent Search** | 8.8 (84 reviews) | Not enough data | 9.2 (725 reviews) | Not enough data | 
| **Suggestions** | 8.8 (73 reviews) | Not enough data | 9.2 (685 reviews) | Not enough data | 
| **Decision Trees** | 8.7 (64 reviews) | Not enough data | 9.1 (613 reviews) | Not enough data | 

#### Data Security

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Risk Data Attributes** | 8.9 (50 reviews) | Not enough data | 9.2 (598 reviews) | Not enough data | 
| **Data Transport** | 8.8 (52 reviews) | Not enough data | 9.3 (592 reviews) | Not enough data | 
| **Access Management** | 9.2 (54 reviews) | Not enough data | 9.3 (615 reviews) | Not enough data | 
| **Multi-Factor Authentication** | 8.6 (56 reviews) | Not enough data | 9.2 (598 reviews) | Not enough data | 

#### Administration

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Integrations** | 8.4 (62 reviews) | Not enough data | 9.2 (645 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.9 (69 reviews) | Not enough data | 9.3 (666 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (76 reviews) | Not enough data | 9.5 (733 reviews) | Not enough data | 

#### Generative AI

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **AI Text Summarization** | 9.2 (17 reviews) | Not enough data | 9.1 (456 reviews) | Not enough data | 

### Q&A Platforms

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | 9.4/10 | 115 |
| **Confluence** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Stack Overflow Internal** | 8.7/10 | 409 |

#### Account Options

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Single Sign-On (SSO)** | 9.5 (86 reviews) | Not enough data | Not enough data | 9.0 (298 reviews) | 
| **Social Login** | 8.8 (60 reviews) | Not enough data | Not enough data | Feature Not Available | 
| **Reputation System** | 9.1 (66 reviews) | Not enough data | Not enough data | 8.7 (325 reviews) | 
| **Topic Subscription** | 9.3 (74 reviews) | Not enough data | Not enough data | 8.8 (291 reviews) | 
| **Bookmarking** | 9.5 (90 reviews) | Not enough data | Not enough data | 8.8 (279 reviews) | 
| **History** | 9.7 (83 reviews) | Not enough data | Not enough data | 8.7 (292 reviews) | 

#### Q&A Tools

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Tags** | 9.5 (92 reviews) | Not enough data | Not enough data | 9.0 (359 reviews) | 
| **Commenting System** | 9.5 (98 reviews) | Not enough data | Not enough data | 9.0 (362 reviews) | 
| **Notifications** | 9.4 (98 reviews) | Not enough data | Not enough data | 8.6 (342 reviews) | 
| **Voting** | Feature Not Available | Not enough data | Not enough data | 9.1 (351 reviews) | 
| **Integrations** | 9.4 (63 reviews) | Not enough data | Not enough data | 8.2 (278 reviews) | 
| **Knowledge Integrations** | 9.1 (25 reviews) | Not enough data | Not enough data | 8.4 (179 reviews) | 
| **Embedding** | 9.4 (22 reviews) | Not enough data | Not enough data | Feature Not Available | 
| **Formatting** | 9.3 (24 reviews) | Not enough data | Not enough data | 8.4 (234 reviews) | 
| **Analytics** | 9.5 (24 reviews) | Not enough data | Not enough data | 8.0 (170 reviews) | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | 8.8/10 | 143 |
| **Confluence** | 8.3/10 | 1084 |
| **Guru** | 9.1/10 | 876 |
| **Stack Overflow Internal** | 8.3/10 | 351 |

#### Knowledge Pages

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Templates** | 9.0 (83 reviews) | 8.5 (793 reviews) | 9.0 (654 reviews) | Feature Not Available | 
| **In-Content Feedback** | 9.0 (98 reviews) | 8.5 (739 reviews) | 9.1 (611 reviews) | 8.1 (211 reviews) | 
| **Versioning and Version History** | 8.9 (89 reviews) | 8.9 (799 reviews) | 9.1 (653 reviews) | 8.1 (205 reviews) | 
| **Decision Trees** | 8.6 (71 reviews) | 8.4 (659 reviews) | 8.9 (551 reviews) | Feature Not Available | 
| **Duplicate Detection** | 7.6 (48 reviews) | 7.8 (441 reviews) | 8.9 (510 reviews) | 7.8 (194 reviews) | 
| **Content Editor** | 8.6 (50 reviews) | 8.6 (535 reviews) | 9.1 (522 reviews) | 8.4 (238 reviews) | 

#### Knowledge Dissemination

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Page Analytics** | 9.0 (89 reviews) | 8.3 (674 reviews) | 9.0 (639 reviews) | 7.8 (183 reviews) | 
| **Permissions** | 9.0 (97 reviews) | 8.6 (787 reviews) | 9.1 (634 reviews) | 8.2 (213 reviews) | 
| **Knowledge Sharing** | 9.4 (107 reviews) | 9.2 (896 reviews) | 9.5 (711 reviews) | 9.2 (284 reviews) | 
| **Notifications** | 9.2 (104 reviews) | 8.6 (796 reviews) | 9.2 (682 reviews) | 8.4 (257 reviews) | 
| **Advanced Search** | 9.1 (58 reviews) | 8.1 (492 reviews) | 9.2 (546 reviews) | 8.1 (229 reviews) | 
| **Browser Extension** | 8.6 (48 reviews) | 7.8 (423 reviews) | 9.2 (550 reviews) | Feature Not Available | 
| **Organization** | 9.1 (53 reviews) | 8.7 (556 reviews) | 9.4 (556 reviews) | 8.4 (223 reviews) | 
| **Other Integrations** | 8.3 (45 reviews) | 8.5 (521 reviews) | 9.0 (527 reviews) | 7.8 (181 reviews) | 
| **Knowledge Integrations** | 8.4 (51 reviews) | 8.5 (452 reviews) | 9.2 (531 reviews) | 8.2 (122 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Adaptive Learning** | 8.9 (9 reviews) | 7.7 (179 reviews) | 8.7 (77 reviews) | 8.8 (35 reviews) | 
| **Natural Language Interaction** | 9.2 (10 reviews) | 7.6 (180 reviews) | 8.9 (77 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.9 (9 reviews) | 7.6 (179 reviews) | 8.9 (78 reviews) | Feature Not Available | 

### Unified Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Confluence** | 8.4/10 | 76 |
| **Guru** | N/A | N/A |
| **Stack Overflow Internal** | N/A | N/A |

#### Login Options 

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Single Sign-On (SSO)** | Not enough data | 9.5 (58 reviews) | Not enough data | Not enough data | 
| **Password Saver** | Not enough data | 8.7 (42 reviews) | Not enough data | Not enough data | 

#### Productivity

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Email Client** | Not enough data | 7.9 (39 reviews) | Not enough data | Not enough data | 
| **Split Screen** | Not enough data | 8.3 (43 reviews) | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | 8.5 (41 reviews) | Not enough data | Not enough data | 
| **Virtual Assistant** | Not enough data | 8.0 (43 reviews) | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | 8.4 (44 reviews) | Not enough data | Not enough data | 

#### Customization 

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Custom Workflows** | Not enough data | 8.4 (46 reviews) | Not enough data | Not enough data | 
| **Multiple Workspaces** | Not enough data | 9.1 (46 reviews) | Not enough data | Not enough data | 
| **Custom Application Integration** | Not enough data | 8.6 (42 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Unified Workspaces

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (37 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.1 (40 reviews) | Not enough data | Not enough data | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Confluence** | N/A | N/A |
| **Guru** | 9.2/10 | 127 |
| **Stack Overflow Internal** | N/A | N/A |

#### Compatibility

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Federated Search** | Not enough data | Not enough data | 9.3 (74 reviews) | Not enough data | 
| **File Types** | Not enough data | Not enough data | 9.1 (72 reviews) | Not enough data | 
| **Global Language Support** | Not enough data | Not enough data | 9.1 (75 reviews) | Not enough data | 

#### Agentic AI - Enterprise Search Software

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.9 (24 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.9 (25 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.2 (25 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 9.0 (24 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.9 (25 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 8.8 (24 reviews) | Not enough data | 

#### Search Queries

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Typo Tolerance** | Not enough data | Not enough data | 9.4 (73 reviews) | Not enough data | 
| **Faceted Search** | Not enough data | Not enough data | 9.4 (76 reviews) | Not enough data | 
| **Synonyms** | Not enough data | Not enough data | 9.3 (72 reviews) | Not enough data | 
| **Highlighting** | Not enough data | Not enough data | 9.4 (69 reviews) | Not enough data | 
| **Natural Language** | Not enough data | Not enough data | 9.2 (74 reviews) | Not enough data | 

#### AI powered search - Enterprise Search Software

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | Not enough data | Not enough data | 9.0 (19 reviews) | Not enough data | 
| **Relevance Tuning** | Not enough data | Not enough data | 9.1 (18 reviews) | Not enough data | 
| **NLP & Semantic search** | Not enough data | Not enough data | 9.1 (18 reviews) | Not enough data | 

#### Functionality

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 9.2 (74 reviews) | Not enough data | 
| **Search Analytics** | Not enough data | Not enough data | 9.4 (75 reviews) | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 9.3 (80 reviews) | Not enough data | 

#### Compatibility - Enterprise Search Software

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **File Types** | Not enough data | Not enough data | 9.2 (18 reviews) | Not enough data | 
| **Federated Search** | Not enough data | Not enough data | 9.6 (19 reviews) | Not enough data | 
| **Global Language Support** | Not enough data | Not enough data | 8.7 (18 reviews) | Not enough data | 

#### Functionality - Enterprise Search Software

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 9.2 (19 reviews) | Not enough data | 
| **Search Analytics** | Not enough data | Not enough data | 9.6 (19 reviews) | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 9.4 (20 reviews) | Not enough data | 

#### Search Queries - Enterprise Search Software

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Highlighting** | Not enough data | Not enough data | 9.6 (19 reviews) | Not enough data | 
| **Faceted Search** | Not enough data | Not enough data | 8.9 (19 reviews) | Not enough data | 
| **Typo Tolerance** | Not enough data | Not enough data | 9.5 (19 reviews) | Not enough data | 
| **Synonyms** | Not enough data | Not enough data | 9.8 (18 reviews) | Not enough data | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Confluence** | 8.6/10 | 97 |
| **Guru** | N/A | N/A |
| **Stack Overflow Internal** | N/A | N/A |

#### Automation

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Workflows** | Not enough data | 8.8 (59 reviews) | Not enough data | Not enough data | 
| **Customization** | Not enough data | 8.8 (58 reviews) | Not enough data | Not enough data | 
| **Data repository** | Not enough data | 8.8 (62 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Permissions** | Not enough data | 8.8 (60 reviews) | Not enough data | Not enough data | 
| **Procedures** | Not enough data | 8.6 (57 reviews) | Not enough data | Not enough data | 
| **Remote Work** | Not enough data | 9.2 (56 reviews) | Not enough data | Not enough data | 

#### Project management

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Task Prioritization** | Not enough data | 9.0 (57 reviews) | Not enough data | Not enough data | 
| **Dependencies** | Not enough data | 8.6 (57 reviews) | Not enough data | Not enough data | 
| **Planning** | Not enough data | 8.9 (58 reviews) | Not enough data | Not enough data | 
| **Views** | Not enough data | 8.7 (58 reviews) | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | 8.6 (54 reviews) | Not enough data | Not enough data | 
| **Critical Path** | Not enough data | 8.0 (53 reviews) | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | 8.6 (60 reviews) | Not enough data | Not enough data | 

#### Workload

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Resource Allocation** | Not enough data | 8.2 (54 reviews) | Not enough data | Not enough data | 
| **Workspace** | Not enough data | 8.6 (56 reviews) | Not enough data | Not enough data | 
| **Configuration** | Not enough data | 8.8 (57 reviews) | Not enough data | Not enough data | 
| **Insights** | Not enough data | 8.4 (56 reviews) | Not enough data | Not enough data | 

#### Communication & Collaboration

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Communication Channels** | Not enough data | 8.8 (56 reviews) | Not enough data | Not enough data | 
| **Document Management** | Not enough data | 9.3 (68 reviews) | Not enough data | Not enough data | 
| **Collaboration** | Not enough data | 9.2 (69 reviews) | Not enough data | Not enough data | 

#### Cost Management

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Project Budgeting** | Not enough data | 8.0 (55 reviews) | Not enough data | Not enough data | 
| **Time & Expense** | Not enough data | 8.1 (54 reviews) | Not enough data | Not enough data | 
| **Profitability** | Not enough data | 8.0 (53 reviews) | Not enough data | Not enough data | 

#### Integration

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Front Office** | Not enough data | 8.4 (52 reviews) | Not enough data | Not enough data | 
| **Back Office** | Not enough data | 8.2 (55 reviews) | Not enough data | Not enough data | 
| **External data** | Not enough data | 8.2 (54 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (56 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | 8.4 (55 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Work Management

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (50 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.0 (51 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.1 (51 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.2 (51 reviews) | Not enough data | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Confluence** | 8.5/10 | 127 |
| **Guru** | N/A | N/A |
| **Stack Overflow Internal** | N/A | N/A |

#### Communication

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Chat** | Not enough data | 7.5 (66 reviews) | Not enough data | Not enough data | 
| **Discussions** | Not enough data | 8.7 (69 reviews) | Not enough data | Not enough data | 
| **External** | Not enough data | 8.1 (66 reviews) | Not enough data | Not enough data | 
| **Feedback** | Not enough data | 8.3 (73 reviews) | Not enough data | Not enough data | 
| **Announcements** | Not enough data | 8.5 (69 reviews) | Not enough data | Not enough data | 

#### Content & Documents

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **File Sharing** | Not enough data | 9.0 (78 reviews) | Not enough data | Not enough data | 
| **Notes** | Not enough data | 9.0 (76 reviews) | Not enough data | Not enough data | 
| **Search** | Not enough data | 8.8 (76 reviews) | Not enough data | Not enough data | 
| **Versioning** | Not enough data | 9.0 (75 reviews) | Not enough data | Not enough data | 

#### Controls

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Custom Views** | Not enough data | 8.4 (66 reviews) | Not enough data | Not enough data | 
| **Followers** | Not enough data | 8.6 (67 reviews) | Not enough data | Not enough data | 
| **User Management** | Not enough data | 8.8 (69 reviews) | Not enough data | Not enough data | 
| **Calendars** | Not enough data | 8.2 (65 reviews) | Not enough data | Not enough data | 
| **Public Sharing** | Not enough data | 8.5 (67 reviews) | Not enough data | Not enough data | 

#### Project Management

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Task Management** | Not enough data | 8.5 (71 reviews) | Not enough data | Not enough data | 
| **Planning** | Not enough data | 8.7 (68 reviews) | Not enough data | Not enough data | 
| **Visibility** | Not enough data | 9.0 (68 reviews) | Not enough data | Not enough data | 
| **Integration** | Not enough data | 9.2 (75 reviews) | Not enough data | Not enough data | 

#### Remote Collaboration

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Alignment** | Not enough data | 9.0 (68 reviews) | Not enough data | Not enough data | 
| **Accountability** | Not enough data | 8.9 (67 reviews) | Not enough data | Not enough data | 
| **Connectivity** | Not enough data | 8.8 (68 reviews) | Not enough data | Not enough data | 
| **Offline Mode** | Not enough data | 7.5 (66 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (73 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | 8.2 (71 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Project Collaboration

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Multi-step Planning** | Not enough data | 7.6 (63 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.9 (63 reviews) | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Confluence** | N/A | N/A |
| **Guru** | 9.0/10 | 106 |
| **Stack Overflow Internal** | N/A | N/A |

#### Responses

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 9.1 (40 reviews) | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 9.3 (38 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 8.8 (40 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 8.7 (35 reviews) | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 8.6 (37 reviews) | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 8.7 (37 reviews) | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 8.9 (41 reviews) | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 9.1 (38 reviews) | Not enough data | 

#### Platform

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 9.0 (38 reviews) | Not enough data | 
| **Integration** | Not enough data | Not enough data | 9.3 (41 reviews) | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 9.2 (40 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 9.1 (40 reviews) | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 9.1 (39 reviews) | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 9.1 (39 reviews) | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 9.2 (41 reviews) | Not enough data | 

#### Generative AI

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.8 (41 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.0 (39 reviews) | Not enough data | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Confluence** | N/A | N/A |
| **Guru** | 10.0/10 | 13 |
| **Stack Overflow Internal** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Natural Language Configuration** | Not enough data | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | Not enough data | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Platform Interoperability** | Not enough data | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Confluence** | 8.4/10 | 218 |
| **Guru** | N/A | N/A |
| **Stack Overflow Internal** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Search and Indexing** | Not enough data | 8.4 (186 reviews) | Not enough data | Not enough data | 
| **Version Control** | Not enough data | 8.5 (189 reviews) | Not enough data | Not enough data | 
| **Access and Permissions** | Not enough data | 8.5 (189 reviews) | Not enough data | Not enough data | 

#### Operations - IT Documentation

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Integrations** | Not enough data | 8.5 (189 reviews) | Not enough data | Not enough data | 
| **Automation** | Not enough data | 8.0 (181 reviews) | Not enough data | Not enough data | 
| **Reporting** | Not enough data | 8.2 (178 reviews) | Not enough data | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Confluence** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Stack Overflow Internal** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Document Processing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Ticket Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **SLA Monitoring** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Ticket Categorization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Ticket Assignment** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Automated Ticket Creation** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User Self-Service Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Issue Detection** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Confluence** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Stack Overflow Internal** | N/A | N/A |

#### Knowledge Base

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Confluence** | N/A | N/A |
| **Guru** | N/A | N/A |
| **Stack Overflow Internal** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)

**Unique to Bloomfire (3):** [Q&A Platforms ](https://www.g2.com/categories/q-a-platforms), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Insight Engines Software](https://www.g2.com/categories/insight-engines)

**Unique to Confluence (4):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Unified Workspaces Software](https://www.g2.com/categories/unified-workspaces), [Work Management Software](https://www.g2.com/categories/work-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to Guru (6):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Insight Engines Software](https://www.g2.com/categories/insight-engines), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents)

**Unique to Stack Overflow Internal (1):** [Q&A Platforms ](https://www.g2.com/categories/q-a-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Bloomfire | Confluence | Guru | Stack Overflow Internal | 
|---|---|---|---|---|
| **Small-Business** | 17.3% | 18.4% | 14.2% | 37.4% | 
| **Mid-Market** | 52.7% | 48.3% | 56.5% | 46.1% | 
| **Enterprise** | 30.0% | 33.3% | 29.3% | 16.5% | 

### By Industry

#### Bloomfire

- **Computer Software:** 9.7%
- **Information Technology and Services:** 9.1%
- **Marketing and Advertising:** 6.6%
- **Insurance:** 6.0%
- **Education Management:** 4.5%
- **Financial Services:** 3.9%
- **Hospitality:** 3.3%
- **Internet:** 3.1%
- **Hospital & Health Care:** 2.9%
- **Management Consulting:** 2.9%
- **Other:** 48.1%

#### Confluence

- **Computer Software:** 20.9%
- **Information Technology and Services:** 19.5%
- **Internet:** 6.3%
- **Financial Services:** 5.5%
- **Marketing and Advertising:** 4.4%
- **Hospital & Health Care:** 2.4%
- **Telecommunications:** 2.2%
- **Higher Education:** 2.1%
- **Retail:** 2.0%
- **Insurance:** 1.6%
- **Other:** 33.1%

#### Guru

- **Computer Software:** 14.4%
- **Information Technology and Services:** 10.6%
- **Consumer Services:** 8.9%
- **Internet:** 6.5%
- **Financial Services:** 6.2%
- **Health, Wellness and Fitness:** 5.7%
- **Marketing and Advertising:** 4.6%
- **Outsourcing/Offshoring:** 3.3%
- **Leisure, Travel & Tourism:** 2.7%
- **Telecommunications:** 2.7%
- **Other:** 34.5%

#### Stack Overflow Internal

- **Computer Software:** 35.5%
- **Information Technology and Services:** 19.0%
- **Financial Services:** 5.2%
- **Program Development:** 2.3%
- **Marketing and Advertising:** 2.2%
- **Insurance:** 2.0%
- **Retail:** 2.0%
- **Hospital & Health Care:** 1.5%
- **Internet:** 1.4%
- **Automotive:** 1.4%
- **Other:** 27.4%

---
## Alternatives

### Alternatives to Bloomfire

- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (513 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11760 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39011 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1118 reviews)
- [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12335 reviews)
- [Helpjuice](https://www.g2.com/products/helpjuice/reviews) — 4.7/5 stars (376 reviews)
- [Seismic Knowledge](https://www.g2.com/products/seismic-knowledge/reviews) — 4.3/5 stars (105 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7328 reviews)

### Alternatives to Confluence

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39011 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12335 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4529 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (513 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15347 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13623 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11760 reviews)
- [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews)

### Alternatives to Guru

- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11760 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12335 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (513 reviews)
- [Glean](https://www.g2.com/products/glean-technologies-glean/reviews) — 4.7/5 stars (158 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39011 reviews)
- [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1118 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6932 reviews)
- [Slite](https://www.g2.com/products/slite/reviews) — 4.6/5 stars (274 reviews)
- [Coda](https://www.g2.com/products/superhuman-coda/reviews) — 4.6/5 stars (491 reviews)

### Alternatives to Stack Overflow Internal

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39011 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11760 reviews)
- [AnswerHub](https://www.g2.com/products/answerhub/reviews) — 4.3/5 stars (19 reviews)
- [Starmind](https://www.g2.com/products/starmind/reviews) — 4.8/5 stars (14 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12335 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (513 reviews)
- [Discourse](https://www.g2.com/products/discourse/reviews) — 4.0/5 stars (68 reviews)
- [Together Mentorship](https://www.g2.com/products/together-mentorship/reviews) — 4.8/5 stars (427 reviews)
- [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews)
- [Coda](https://www.g2.com/products/superhuman-coda/reviews) — 4.6/5 stars (491 reviews)

---
## Top Discussions

### Bloomfire

- Title: [Is there a mobile version?](https://www.g2.com/discussions/is-there-a-mobile-version) — 11 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [What is Seva used for?](https://www.g2.com/discussions/what-is-seva-used-for) — 1 comment
  > **Top comment:** "Seva is used in Bloomfire to enhance its AI capabilities, especially for customer support and enterprise knowledge management. After acquiring Seva,..."
- Title: [How do you search across categories?](https://www.g2.com/discussions/how-do-you-search-across-categories) — 1 comment, 1 upvote
  > **Top comment:** "Nice"
- Title: [can i use this on the phone](https://www.g2.com/discussions/30520-can-i-use-this-on-the-phone) — 1 comment
  > **Top comment:** "Bloomfire is available as a mobile application as well as web-based. The mobile application s a great tool for on the go knowledge, and even has an option to..."
- Title: [Can we use Bloomfire as a trial ve](https://www.g2.com/discussions/can-we-use-bloomfire-as-a-trial-ve) — 1 comment, 2 upvotes
  > **Top comment:** "Yes, of course!  Check out their website for more details on how to sign up."

### Confluence

- Title: [What is confluence tool used for?](https://www.g2.com/discussions/what-is-confluence-tool-used-for) — 6 comments
  > **Top comment:** "In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal..."
- Title: [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) — 3 comments, 1 upvote
  > **Top comment:** "In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and..."
- Title: [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) — 3 comments, 1 upvote
  > **Top comment:** "Documentation, Internal knowledge base, blog posts."
- Title: [What are the characteristics of confluence?](https://www.g2.com/discussions/what-are-the-characteristics-of-confluence) — 3 comments
  > **Top comment:** "It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format...."
- Title: [Uses for Confluence?](https://www.g2.com/discussions/uses-for-confluence) — 3 comments, 1 upvote
  > **Top comment:** "Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration..."

### Guru

- Title: [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) — 3 comments
  > **Top comment:** "Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow."
- Title: [Do we have any mobile app for Guru?](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) — 3 comments, 2 upvotes
  > **Top comment:** "No there is not, however the Web app does scale to phones"
- Title: [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) — 2 comments
  > **Top comment:** "Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips. You can learn more here:..."
- Title: [What's the best way to memorize info on Guru and apply for everyday situations?](https://www.g2.com/discussions/what-s-the-best-way-to-memorize-info-on-guru-and-apply-for-everyday-situations) — 2 comments, 1 upvote
  > **Top comment:** "The best way to memorize info is... to not have to memorize it at all! Because so many things in a business change daily, Guru is designed to allow you to..."
- Title: [We're plateau-ing with content contribution. Need ideas.](https://www.g2.com/discussions/50469-we-re-plateau-ing-with-content-contribution-need-ideas) — 2 comments, 1 upvote
  > **Top comment:** "We encourage our reps to use the "ask an expert" feature and anytime a question is answered, we save the Q&A as a card under a collection board names "FAQs"..."

### Stack Overflow Internal

- Title: [Is stack overflow free to use?](https://www.g2.com/discussions/is-stack-overflow-free-to-use) — 4 comments, 1 upvote
  > **Top comment:** "Stack Overflow FOR TEAMS is not free to use. 
the regular stack overflow is free to use"
- Title: [What is Stack Overflow for Teams used for?](https://www.g2.com/discussions/what-is-stack-overflow-for-teams-used-for) — 2 comments, 2 upvotes
  > **Top comment:** "According to me; Stackoverflow for Teams can be used in several way. One way is to bind everyone in the office together with one common knowledge base...."
- Title: [Is there some recommendations on how to encourage people to use it?](https://www.g2.com/discussions/is-there-some-recommendations-on-how-to-encourage-people-to-use-it) — 2 comments, 2 upvotes
  > **Top comment:** "you can use other sma site to tell them"
- Title: [What is stack overflow built with?](https://www.g2.com/discussions/what-is-stack-overflow-built-with) — 1 comment
  > **Top comment:** "C# (Source https://en.wikipedia.org/wiki/Stack_Overflow#Technology)"
- Title: [Is it possible to have many teams with one subscription? Is it the same price?](https://www.g2.com/discussions/27045-is-it-possible-to-have-many-teams-with-one-subscription-is-it-the-same-price) — 1 comment
  > **Top comment:** "Every question in a "Team" is visible to every member of the team. While you can create groups of team members for the sake of assigning questions to be..."

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