# Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) vs Bloomerang CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Bloomerang CRM excels in user-friendliness, with many users praising its intuitive interface and easy navigation. One user highlighted how the platform makes finding information straightforward, while another appreciated the effective dashboard that provides a clear overview of constituent giving activity.
- **Users say** that Salesforce Nonprofit Cloud offers extensive customization options, which can be beneficial for organizations with specific needs. However, some users noted that this complexity can lead to a steeper learning curve compared to Bloomerang, which is often described as more accessible for new users.
- **Reviewers mention** that Bloomerang CRM shines in customer support, receiving high marks for responsiveness and helpfulness. Users have shared positive experiences with the support team, indicating that assistance is readily available when needed, which enhances the overall user experience.
- **According to verified reviews** , Salesforce Nonprofit Cloud is recognized for its robust features that support donation tracking and volunteer management. Users appreciate the comprehensive tools available for managing fundraising efforts, although some find the interface less intuitive than Bloomerang's.
- **G2 reviewers highlight** that Bloomerang CRM has a quicker implementation process, making it easier for organizations to get started. Users have noted the platform's straightforward onboarding, which contrasts with Salesforce's more complex setup that can require additional time and resources.
- **Users report** that while both platforms offer strong donor management capabilities, Bloomerang CRM is particularly praised for its ease of use in managing donor profiles and running reports. Reviewers have expressed satisfaction with the simplicity of adding constituents and updating information, making day-to-day operations smoother.



| | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 87 | 899 | 
| **Largest Market Segment** | Small-Business (62.2% of reviews) | Small-Business (81.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

Pros:
- Customizability (2 reviews)
- Customization (2 reviews)

Cons:
- Confusing Terminology (1 reviews)
- Difficult Learning (1 reviews)

### Bloomerang CRM

Pros:
- Ease of Use (31 reviews)
- Customer Support (15 reviews)

Cons:
- Email Functionality (9 reviews)
- Limited Features (9 reviews)

---
## Ratings Comparison
| Rating | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
  | **Meets Requirements** | 8.0 (59 reviews) | 8.8 (719 reviews) | 
  | **Ease of Use** | 7.3 (61 reviews) | 9.2 (727 reviews) | 
  | **Ease of Setup** | 6.1 (41 reviews) | 8.6 (515 reviews) | 
  | **Ease of Admin** | 6.8 (41 reviews) | 9.2 (524 reviews) | 
  | **Quality of Support** | 7.5 (55 reviews) | 9.5 (712 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (44 reviews) | 9.4 (518 reviews) | 
  | **Product Direction (% positive)** | 8.3 (60 reviews) | 9.4 (692 reviews) | 

---
## Pricing

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Bloomerang CRM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 9.0/10 | 11 |
| **Bloomerang CRM** | 8.3/10 | 395 |

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Reporting** | 9.1 (9 reviews) | 9.0 (365 reviews) | 
| **Interaction Tracking** | 9.3 (9 reviews) | 9.1 (364 reviews) | 
| **Automation** | 7.8 (6 reviews) | 8.5 (332 reviews) | 
| **Donor Profiles** | 9.0 (8 reviews) | 9.0 (369 reviews) | 

#### Fundraising

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Campaign Management** | 8.5 (8 reviews) | 8.6 (322 reviews) | 
| **Online Donation Portal** | 9.7 (6 reviews) | 8.6 (327 reviews) | 
| **Event Planning** | 9.0 (5 reviews) | 7.1 (200 reviews) | 
| **Recurring Donations** | 9.3 (5 reviews) | 8.9 (326 reviews) | 
| **Peer-to-peer Fundraising** | Not enough data | 6.5 (144 reviews) | 
| **Mobile Capabilities** | Not enough data | 7.8 (207 reviews) | 

#### Marketing

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Email Marketing** | 9.4 (6 reviews) | 8.5 (330 reviews) | 
| **Direct Mail Tools** | 9.3 (5 reviews) | 8.2 (267 reviews) | 

### Human Services

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.6/10 | 8 |
| **Bloomerang CRM** | N/A | N/A |

#### Platform Basics

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Reporting** | 9.0 (8 reviews) | Not enough data | 
| **Interoperability** | 8.5 (8 reviews) | Not enough data | 
| **Performance** | 9.2 (8 reviews) | Not enough data | 

#### Case Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Client Intake** | 8.3 (7 reviews) | Not enough data | 
| **Outcome Measurement** | 8.6 (7 reviews) | Not enough data | 
| **Form Builder** | 8.1 (6 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Mobility** | 8.8 (8 reviews) | Not enough data | 
| **Messaging** | 8.1 (6 reviews) | Not enough data | 

#### Platform Data

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Dashboard** | 8.5 (8 reviews) | Not enough data | 
| **Alerts and Notifications** | 9.3 (7 reviews) | Not enough data | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.0/10 | 10 |
| **Bloomerang CRM** | 8.6/10 | 372 |

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **User Dashboard** | 8.3 (9 reviews) | 8.5 (300 reviews) | 
| **Donor Profiles** | 7.7 (8 reviews) | 9.1 (347 reviews) | 
| **Reporting** | 8.0 (9 reviews) | 9.0 (343 reviews) | 
| **Templates** | 7.1 (7 reviews) | 8.3 (317 reviews) | 
| **Customization** | 8.9 (9 reviews) | 8.6 (327 reviews) | 

#### Donor Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Moves Management** | 8.1 (8 reviews) | 8.2 (245 reviews) | 
| **Pledge Tracking** | 8.1 (7 reviews) | 8.5 (260 reviews) | 
| **E-Document Storage** | 8.1 (9 reviews) | 8.8 (249 reviews) | 
| **Acknowledgments & Communications** | 7.1 (7 reviews) | 8.9 (336 reviews) | 

#### Interoperability

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Event Tracking** | 8.3 (6 reviews) | 7.7 (194 reviews) | 
| **Gift Tracking** | 8.6 (7 reviews) | 9.0 (276 reviews) | 
| **Fund Accounting** | 8.3 (7 reviews) | 8.7 (238 reviews) | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 7.7/10 | 16 |
| **Bloomerang CRM** | 7.9/10 | 283 |

#### Constituent Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Constituent Profiles** | 7.5 (14 reviews) ✓ Verified | 9.0 (264 reviews) ✓ Verified | 
| **Online Portal** | 7.8 (10 reviews) ✓ Verified | 7.9 (157 reviews) | 
| **Donor Communications** | 7.2 (9 reviews) ✓ Verified | 8.8 (249 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Email Marketing** | 6.7 (11 reviews) ✓ Verified | 8.7 (213 reviews) ✓ Verified | 
| **Lead Management** | 7.6 (11 reviews) ✓ Verified | 7.1 (120 reviews) | 
| **Campaign Management** | 7.6 (12 reviews) ✓ Verified | 8.0 (201 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.2 (9 reviews) ✓ Verified | 7.5 (116 reviews) | 

#### Workflow Automation

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Donor Prospecting** | 7.3 (10 reviews) ✓ Verified | 7.5 (167 reviews) ✓ Verified | 
| **Data Entry** | 8.2 (13 reviews) ✓ Verified | 8.8 (239 reviews) ✓ Verified | 
| **Task Delegation** | 8.8 (12 reviews) ✓ Verified | 8.2 (185 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Reporting** | 8.8 (12 reviews) ✓ Verified | 8.9 (251 reviews) ✓ Verified | 
| **Dashboards** | 8.8 (12 reviews) ✓ Verified | 8.6 (238 reviews) ✓ Verified | 
| **Automated Reports** | 8.3 (11 reviews) ✓ Verified | 8.7 (210 reviews) ✓ Verified | 

#### Integrations

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Accounting** | 7.6 (9 reviews) ✓ Verified | 8.2 (164 reviews) ✓ Verified | 
| **Fundraising** | 7.5 (12 reviews) ✓ Verified | 8.7 (215 reviews) ✓ Verified | 
| **Grant Management** | 7.3 (10 reviews) ✓ Verified | 7.2 (133 reviews) ✓ Verified | 
| **Sales POS** | 7.3 (8 reviews) ✓ Verified | 7.1 (95 reviews) ✓ Verified | 

#### Agentic AI - Nonprofit CRM

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 4.4 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 6.5 (18 reviews) | 

### Grant Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.2/10 | 9 |
| **Bloomerang CRM** | 7.7/10 | 128 |

#### Proposal Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Form Building** | 8.6 (6 reviews) ✓ Verified | 7.1 (59 reviews) ✓ Verified | 
| **Review Tools** | 8.6 (7 reviews) ✓ Verified | 7.2 (51 reviews) ✓ Verified | 
| **Grantee Portal** | 8.9 (6 reviews) ✓ Verified | 6.3 (47 reviews) ✓ Verified | 
| **Attachments** | 8.5 (8 reviews) ✓ Verified | 8.5 (71 reviews) ✓ Verified | 
| **Task Management** | 8.1 (8 reviews) ✓ Verified | 8.4 (88 reviews) ✓ Verified | 

#### Fund Tracking

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Disbursements** | 7.8 (6 reviews) ✓ Verified | 7.7 (56 reviews) ✓ Verified | 
| **Grant Allocations** | 8.1 (6 reviews) ✓ Verified | 7.5 (51 reviews) ✓ Verified | 
| **Email Notifications** | 7.9 (7 reviews) ✓ Verified | 8.3 (62 reviews) ✓ Verified | 

#### Impact & Outcomes

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Program Evaluation** | 8.6 (7 reviews) ✓ Verified | Feature Not Available | 
| **Data Analytics** | 8.1 (7 reviews) ✓ Verified | Feature Not Available | 
| **Ad Hoc Reporting** | 7.9 (8 reviews) ✓ Verified | 8.2 (67 reviews) ✓ Verified | 
| **Dashboards** | 7.9 (8 reviews) ✓ Verified | 8.0 (103 reviews) ✓ Verified | 

#### Grant Prospecting

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Funder Lists** | 8.1 (6 reviews) ✓ Verified | 6.6 (48 reviews) ✓ Verified | 
| **Automated Responses** | 8.3 (5 reviews) ✓ Verified | Feature Not Available | 

#### Compliance

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Eligibility Screening** | 7.7 (5 reviews) ✓ Verified | Feature Not Available | 
| **Auditing** | 8.1 (6 reviews) ✓ Verified | 7.7 (55 reviews) ✓ Verified | 

#### Integrations

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Fund Accounting** | 8.3 (5 reviews) ✓ Verified | 7.5 (60 reviews) ✓ Verified | 
| **Donor Management** | 8.6 (7 reviews) ✓ Verified | 9.2 (112 reviews) ✓ Verified | 

### Volunteer Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A |
| **Bloomerang CRM** | N/A | N/A |

#### Volunteer Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Opportunity Listings** | Not enough data | Not enough data | 
| **Volunteer Tracking** | Not enough data | Not enough data | 
| **Volunteer Scheduling** | Not enough data | Not enough data | 
| **Volunteer Profiles** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

#### Engagement & Communication Tools

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Gamification** | Not enough data | Not enough data | 
| **Mass Messaging** | Not enough data | Not enough data | 
| **Donation Pages** | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | Not enough data | 

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 
| **Dashboards & Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Grant Management Software](https://www.g2.com/categories/grant-management), [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising)

**Unique to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) (2):** [Human Services Software](https://www.g2.com/categories/human-services), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bloomerang CRM | 
|---|---|---|
| **Small-Business** | 62.2% | 81.4% | 
| **Mid-Market** | 32.9% | 18.4% | 
| **Enterprise** | 4.9% | 0.2% | 

### By Industry

#### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- **Non-Profit Organization Management:** 57.3%
- **Education Management:** 3.7%
- **Fund-Raising:** 3.7%
- **Individual & Family Services:** 3.7%
- **Hospital & Health Care:** 3.7%
- **Computer Software:** 2.4%
- **Information Technology and Services:** 2.4%
- **Higher Education:** 2.4%
- **Arts and Crafts:** 1.2%
- **Civic & Social Organization:** 1.2%
- **Other:** 18.3%

#### Bloomerang CRM

- **Non-Profit Organization Management:** 54.6%
- **Fund-Raising:** 4.9%
- **Primary/Secondary Education:** 4.4%
- **Hospital & Health Care:** 4.0%
- **Education Management:** 3.8%
- **Individual & Family Services:** 3.6%
- **Religious Institutions:** 2.4%
- **Civic & Social Organization:** 1.9%
- **Health, Wellness and Fitness:** 1.9%
- **Higher Education:** 1.8%
- **Other:** 16.6%

---
## Alternatives

### Alternatives to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (426 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.4/5 stars (281 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (411 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4840 reviews)
- [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (340 reviews)
- [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (79 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2142 reviews)

### Alternatives to Bloomerang CRM

- [Keela](https://www.g2.com/products/aplos-software-keela/reviews) — 4.6/5 stars (100 reviews)
- [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2142 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1471 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (426 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews)
- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.4/5 stars (281 reviews)
- [DonorDock](https://www.g2.com/products/donordock/reviews) — 4.8/5 stars (151 reviews)

---
## Top Discussions

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- Title: [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) — 1 comment
  > **Top comment:** "Salesforce is an integrated platform that helps nonprofits expand their impact across the world. Salesforce makes the job of nonprofits easier, making better..."
- Title: [What's the next five year plan for Salesforce.org Nonprofit Cloud?](https://www.g2.com/discussions/what-s-the-next-five-year-plan-for-salesforce-org-nonprofit-cloud) — 1 comment, 1 upvote
  > **Top comment:** "Exactinside’s intuitively designed Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant exam questions provide you the most simple way to get your target..."
- Title: [Do you think that Salesforce is a great tool but need a big improvement on its user interface?](https://www.g2.com/discussions/do-you-think-that-salesforce-is-a-great-tool-but-need-a-big-improvement-on-its-user-interface) — 1 comment, 1 upvote
  > **Top comment:** "Salesforce Classes in pune
Salesforce course in pune
Salesforce training in pune



Salesforce added native Backup and Restore feature
Salesforce has..."

### Bloomerang CRM

- Title: [Does Bloomerang integrate with QuickBooks?](https://www.g2.com/discussions/does-bloomerang-integrate-with-quickbooks) — 3 comments
  > **Top comment:** "yes"
- Title: [What is the best way to request or recommend features for future development?](https://www.g2.com/discussions/what-is-the-best-way-to-request-or-recommend-features-for-future-development) — 3 comments, 1 upvote
  > **Top comment:** "If you are a current user at the top of the page there is a ? Icon that allows you to ask questions either via email or live chat.  I have also used this for..."
- Title: [What is donor management?](https://www.g2.com/discussions/what-is-donor-management) — 1 comment
  > **Top comment:** "Donor management is the process of organizing a donor's information, tracking your interactions with them, and maintaining your relationship with them."
- Title: [What is the best donor management software?](https://www.g2.com/discussions/bloomerang-what-is-the-best-donor-management-software) — 1 comment
  > **Top comment:** "It depends on the needs of the organization."
- Title: [What is fundraising software?](https://www.g2.com/discussions/what-is-fundraising-software) — 1 comment
  > **Top comment:** "Fundraising software are platforms for nonprofits to gain access to transaction processing and other suites of software for various types of fundraising..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-bloomerang-crm)