# Bloomerang CRM vs Sumac Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Bloomerang CRM excels in user-friendliness, with many users highlighting its intuitive interface that simplifies navigation. In contrast, while Sumac is described as user-friendly, it doesn't quite match the level of ease that Bloomerang offers, particularly for users with varying tech comfort levels.
- **Users say** that Bloomerang CRM provides a robust support system, with many praising the accessibility of helpful resources and customer support. Sumac, while noted for its personal customer service in the past, has fewer recent reviews, which may indicate a decline in support visibility.
- **Reviewers mention** that Bloomerang's features, such as Journey Automation and easy form creation, significantly enhance the user experience, making it easier to manage donor relationships. Sumac, on the other hand, is appreciated for its centralized information management, but lacks some of the advanced automation features that Bloomerang offers.
- **According to verified reviews** , Bloomerang CRM has a much larger user base, reflected in its 856 total reviews compared to Sumac's 17. This larger sample size contributes to a more reliable understanding of user satisfaction and product performance.
- **Users highlight** that Bloomerang CRM's reporting capabilities are particularly strong, allowing for easy generation of reports and insights into donor activity. While Sumac also allows for report generation, users have noted that it may not be as seamless or comprehensive as Bloomerang's offerings.
- **G2 reviewers indicate** that the implementation process for Bloomerang is generally smoother, with many users appreciating the quick onboarding experience. In contrast, Sumac's setup process has received mixed feedback, suggesting that some users may encounter challenges during initial configuration.



| | Bloomerang CRM | Sumac | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 898 | 26 | 
| **Largest Market Segment** | Small-Business (81.5% of reviews) | Small-Business (90.9% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $179.00 2 User Per Month | 

---
## Top Pros & Cons

### Bloomerang CRM

Pros:
- Ease of Use (28 reviews)
- Report Generation (14 reviews)

Cons:
- Email Functionality (7 reviews)
- Limited Customization (7 reviews)

### Sumac

Pros:
- Ease of Use (7 reviews)
- Easy Access (5 reviews)

Cons:
- Technical Issues (3 reviews)
- Complexity (2 reviews)

---
## Ratings Comparison
| Rating | Bloomerang CRM | Sumac | 
|---|---|---|
  | **Meets Requirements** | 8.8 (718 reviews) | 8.1 (19 reviews) | 
  | **Ease of Use** | 9.2 (726 reviews) | 7.4 (19 reviews) | 
  | **Ease of Setup** | 8.6 (514 reviews) | 7.7 (13 reviews) | 
  | **Ease of Admin** | 9.2 (524 reviews) | 7.5 (10 reviews) | 
  | **Quality of Support** | 9.5 (711 reviews) | 9.2 (18 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (518 reviews) | 8.8 (10 reviews) | 
  | **Product Direction (% positive)** | 9.4 (691 reviews) | 7.3 (17 reviews) | 

---
## Pricing

### Bloomerang CRM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Sumac

#### Entry-Level Pricing

Plan: Starter

Price: Starting at $179.00 2 User Per Month

Description: Prices for Sumac nonprofit case management software start at just $179/month


Key Features:
- Custom Client Intake & Profile Forms
- End-to-End Case Tracking
- Service Planning & Delivery Tools

[Learn more about Sumac](https://www.g2.com/products/sumac/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Bloomerang CRM** | 8.3/10 | 395 |
| **Sumac** | N/A | N/A |

#### Administration

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Reporting** | 9.0 (365 reviews) | Not enough data | 
| **Interaction Tracking** | 9.1 (364 reviews) | Not enough data | 
| **Automation** | 8.5 (332 reviews) | Not enough data | 
| **Donor Profiles** | 9.0 (369 reviews) | Not enough data | 

#### Fundraising

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Campaign Management** | 8.6 (322 reviews) | Not enough data | 
| **Online Donation Portal** | 8.6 (327 reviews) | Not enough data | 
| **Event Planning** | 7.1 (200 reviews) | Not enough data | 
| **Recurring Donations** | 8.9 (326 reviews) | Not enough data | 
| **Peer-to-peer Fundraising** | 6.5 (144 reviews) | Not enough data | 
| **Mobile Capabilities** | 7.8 (207 reviews) | Not enough data | 

#### Marketing

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Email Marketing** | 8.5 (330 reviews) | Not enough data | 
| **Direct Mail Tools** | 8.2 (267 reviews) | Not enough data | 

### Human Services

| Product | Score | Reviews |
|---|---|---|
| **Bloomerang CRM** | N/A | N/A |
| **Sumac** | N/A | N/A |

#### Platform Basics

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 

#### Case Management

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Client Intake** | Not enough data | Not enough data | 
| **Outcome Measurement** | Not enough data | Not enough data | 
| **Form Builder** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Mobility** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Bloomerang CRM** | 8.6/10 | 372 |
| **Sumac** | N/A | N/A |

#### Administration

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **User Dashboard** | 8.5 (300 reviews) | Not enough data | 
| **Donor Profiles** | 9.1 (347 reviews) | Not enough data | 
| **Reporting** | 9.0 (343 reviews) | Not enough data | 
| **Templates** | 8.3 (317 reviews) | Not enough data | 
| **Customization** | 8.6 (327 reviews) | Not enough data | 

#### Donor Management

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Moves Management** | 8.2 (245 reviews) | Not enough data | 
| **Pledge Tracking** | 8.5 (260 reviews) | Not enough data | 
| **E-Document Storage** | 8.8 (249 reviews) | Not enough data | 
| **Acknowledgments & Communications** | 8.9 (336 reviews) | Not enough data | 

#### Interoperability

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Event Tracking** | 7.7 (194 reviews) | Not enough data | 
| **Gift Tracking** | 9.0 (276 reviews) | Not enough data | 
| **Fund Accounting** | 8.7 (238 reviews) | Not enough data | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Bloomerang CRM** | 7.9/10 | 282 |
| **Sumac** | N/A | N/A |

#### Constituent Management

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Constituent Profiles** | 9.0 (263 reviews) ✓ Verified | Not enough data | 
| **Online Portal** | 7.9 (157 reviews) | Not enough data | 
| **Donor Communications** | 8.8 (248 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Email Marketing** | 8.7 (213 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 7.1 (120 reviews) | Not enough data | 
| **Campaign Management** | 8.0 (201 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.5 (116 reviews) | Not enough data | 

#### Workflow Automation

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Donor Prospecting** | 7.5 (167 reviews) ✓ Verified | Not enough data | 
| **Data Entry** | 8.8 (239 reviews) ✓ Verified | Not enough data | 
| **Task Delegation** | 8.2 (185 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Reporting** | 8.9 (251 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.6 (238 reviews) ✓ Verified | Not enough data | 
| **Automated Reports** | 8.7 (210 reviews) ✓ Verified | Not enough data | 

#### Integrations

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Accounting** | 8.2 (164 reviews) ✓ Verified | Not enough data | 
| **Fundraising** | 8.7 (215 reviews) ✓ Verified | Not enough data | 
| **Grant Management** | 7.2 (133 reviews) ✓ Verified | Not enough data | 
| **Sales POS** | 7.1 (95 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Nonprofit CRM

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Autonomous Task Execution** | 4.4 (15 reviews) | Not enough data | 
| **Cross-system Integration** | 6.5 (18 reviews) | Not enough data | 

### Grant Management

| Product | Score | Reviews |
|---|---|---|
| **Bloomerang CRM** | 7.7/10 | 128 |
| **Sumac** | N/A | N/A |

#### Proposal Management

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Form Building** | 7.1 (59 reviews) ✓ Verified | Not enough data | 
| **Review Tools** | 7.2 (51 reviews) ✓ Verified | Not enough data | 
| **Grantee Portal** | 6.3 (47 reviews) ✓ Verified | Not enough data | 
| **Attachments** | 8.5 (71 reviews) ✓ Verified | Not enough data | 
| **Task Management** | 8.4 (88 reviews) ✓ Verified | Not enough data | 

#### Fund Tracking

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Disbursements** | 7.7 (56 reviews) ✓ Verified | Not enough data | 
| **Grant Allocations** | 7.5 (51 reviews) ✓ Verified | Not enough data | 
| **Email Notifications** | 8.3 (62 reviews) ✓ Verified | Not enough data | 

#### Impact & Outcomes

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Program Evaluation** | Feature Not Available | Not enough data | 
| **Data Analytics** | Feature Not Available | Not enough data | 
| **Ad Hoc Reporting** | 8.2 (67 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.0 (103 reviews) ✓ Verified | Not enough data | 

#### Grant Prospecting

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Funder Lists** | 6.6 (48 reviews) ✓ Verified | Not enough data | 
| **Automated Responses** | Feature Not Available | Not enough data | 

#### Compliance

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Eligibility Screening** | Feature Not Available | Not enough data | 
| **Auditing** | 7.7 (55 reviews) ✓ Verified | Not enough data | 

#### Integrations

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Fund Accounting** | 7.5 (60 reviews) ✓ Verified | Not enough data | 
| **Donor Management** | 9.2 (112 reviews) ✓ Verified | Not enough data | 

### Volunteer Management

| Product | Score | Reviews |
|---|---|---|
| **Bloomerang CRM** | N/A | N/A |
| **Sumac** | N/A | N/A |

#### Volunteer Management

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Opportunity Listings** | Not enough data | Not enough data | 
| **Volunteer Tracking** | Not enough data | Not enough data | 
| **Volunteer Scheduling** | Not enough data | Not enough data | 
| **Volunteer Profiles** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

#### Engagement & Communication Tools

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **Gamification** | Not enough data | Not enough data | 
| **Mass Messaging** | Not enough data | Not enough data | 
| **Donation Pages** | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | Not enough data | 

#### Administration

| Feature | Bloomerang CRM | Sumac | 
|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 
| **Dashboards & Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Fundraising Software](https://www.g2.com/categories/fundraising), [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm)

**Unique to Bloomerang CRM (1):** [Grant Management Software](https://www.g2.com/categories/grant-management)

**Unique to Sumac (2):** [Human Services Software](https://www.g2.com/categories/human-services), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Bloomerang CRM | Sumac | 
|---|---|---|
| **Small-Business** | 81.5% | 90.9% | 
| **Mid-Market** | 18.3% | 9.1% | 
| **Enterprise** | 0.2% | 0% | 

### By Industry

#### Bloomerang CRM

- **Non-Profit Organization Management:** 54.5%
- **Fund-Raising:** 4.9%
- **Primary/Secondary Education:** 4.4%
- **Hospital & Health Care:** 4.0%
- **Education Management:** 3.8%
- **Individual & Family Services:** 3.6%
- **Religious Institutions:** 2.4%
- **Civic & Social Organization:** 2.0%
- **Health, Wellness and Fitness:** 2.0%
- **Higher Education:** 1.8%
- **Other:** 16.6%

#### Sumac

- **Non-Profit Organization Management:** 50.0%
- **Human Resources:** 10.0%
- **Renewables & Environment:** 5.0%
- **Music:** 5.0%
- **Mental Health Care:** 5.0%
- **Marketing and Advertising:** 5.0%
- **Individual & Family Services:** 5.0%
- **Hospital & Health Care:** 5.0%
- **Executive Office:** 5.0%
- **Entertainment:** 5.0%

---
## Alternatives

### Alternatives to Bloomerang CRM

- [Keela](https://www.g2.com/products/aplos-software-keela/reviews) — 4.6/5 stars (100 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2141 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1470 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (426 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews)
- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.4/5 stars (281 reviews)

### Alternatives to Sumac

- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (426 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4839 reviews)
- [Zeffy](https://www.g2.com/products/zeffy/reviews) — 4.9/5 stars (983 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (410 reviews)
- [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2141 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1470 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (478 reviews)

---
## Top Discussions

### Bloomerang CRM

- Title: [Does Bloomerang integrate with QuickBooks?](https://www.g2.com/discussions/does-bloomerang-integrate-with-quickbooks) — 3 comments
  > **Top comment:** "yes"
- Title: [What is the best way to request or recommend features for future development?](https://www.g2.com/discussions/what-is-the-best-way-to-request-or-recommend-features-for-future-development) — 3 comments, 1 upvote
  > **Top comment:** "If you are a current user at the top of the page there is a ? Icon that allows you to ask questions either via email or live chat.  I have also used this for..."
- Title: [What is donor management?](https://www.g2.com/discussions/what-is-donor-management) — 1 comment
  > **Top comment:** "Donor management is the process of organizing a donor's information, tracking your interactions with them, and maintaining your relationship with them."
- Title: [What is the best donor management software?](https://www.g2.com/discussions/bloomerang-what-is-the-best-donor-management-software) — 1 comment
  > **Top comment:** "It depends on the needs of the organization."
- Title: [What is fundraising software?](https://www.g2.com/discussions/what-is-fundraising-software) — 1 comment
  > **Top comment:** "Fundraising software are platforms for nonprofits to gain access to transaction processing and other suites of software for various types of fundraising..."

### Sumac

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bloomerang-crm-vs-sumac)