G2 reviewers report that SurveyMonkey excels in user experience, with many praising its straightforward process for creating, updating, and analyzing surveys. Users appreciate the variety of templates and question types available, which enhance the accuracy of their surveys.
Users say Block Survey stands out for its intuitive dashboard, which consolidates features into a single interface, making navigation easier. This no-code customization allows users to tailor their surveys without technical expertise, a feature that many find refreshing compared to more complex platforms.
Reviewers mention that SurveyMonkey's extensive distribution options, including email and unique codes, provide flexibility in reaching respondents. This capability is highlighted as a significant advantage for teams looking to gather feedback efficiently.
According to verified reviews, Block Survey is highly regarded for its commitment to respondent anonymity and data security. Users appreciate the zero-knowledge encryption feature, ensuring that their data remains private and secure, which is a critical consideration for sensitive surveys.
G2 reviewers highlight that while SurveyMonkey has a higher overall satisfaction score, Block Survey's users rate its support quality significantly higher. Many users commend Block Survey for its responsive customer service and the assurance that their data is handled with care.
Users report that SurveyMonkey's ease of setup is a strong point, with many finding the onboarding process quick and intuitive. In contrast, some Block Survey users have noted that while the platform is user-friendly, they occasionally encounter challenges when trying to implement more advanced features.
Pricing
Entry-Level Pricing
Block Survey
Free Trial
Free Trial
1 Seats Per Year
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