G2 reviewers report that Guidebook excels in customer support, with users highlighting its "5-star support that doesn't require a back-and-forth conversation." This level of responsiveness can be crucial for event planners needing quick solutions.
Users say that Blackthorn Events offers a user-friendly interface, making it easy for community partners to navigate the system. One reviewer mentioned, "The basic functions are very easy to understand," which can enhance the overall experience for new users.
Reviewers mention that Guidebook's ease of use is a significant advantage, with one user appreciating the ability to "make updates on the fly." This flexibility can be particularly beneficial during live events when changes may be necessary.
According to verified reviews, Blackthorn Events shines with its Event Wizard feature, which users find very complete. However, some users expressed a desire for even more features, indicating that while it’s effective, there’s room for enhancement.
G2 reviewers highlight that Guidebook provides robust metrics tracking, which users find valuable for assessing event performance. This capability can help planners make informed decisions for future events.
Users report that Blackthorn Events has made strides in high-volume event support, particularly with its mobile check-in feature. One user noted that it helps "efficiently check in a large number of people at once," which is essential for larger gatherings.
Pricing
Entry-Level Pricing
Blackthorn Events
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Guidebook
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Free Trial
Blackthorn Events
Free Trial is available
Guidebook
Free Trial is available
Ratings
Meets Requirements
9.0
124
8.6
298
Ease of Use
8.6
126
8.8
310
Ease of Setup
8.3
104
8.7
278
Ease of Admin
8.7
89
8.8
268
Quality of Support
9.1
120
8.9
259
Has the product been a good partner in doing business?
We make it simple to create and manage mobile apps. Over a hundred thousand organizations have used Guidebook to power their mobile experiences. While we’ve...Read more
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The cost to build an app with Guidebook depends on your needs. Check out the pricing page for more info - https://guidebook.com/pricing/Read more
What is guidebook used for?
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Official Response from Guidebook
We make it simple to create and manage mobile apps. Over a hundred thousand organizations have used Guidebook to power their mobile experiences. While we’ve...Read more
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