G2 reviewers report that Blackpoint Cyber excels in customer support, with users highlighting the responsiveness of their Security Operations Center (SOC). One user mentioned, "The SOC is always quick to answer my calls in the event we need to call in for an investigation into a situation!" This level of support can be crucial for businesses needing immediate assistance during security incidents.
Users say that Huntress Managed ITDR offers a seamless integration experience, particularly with its EBR solution. Reviewers appreciate the "single pane of glass" interface, which simplifies the onboarding process and makes it easy to add additional security layers. This ease of use can significantly enhance day-to-day operations for IT teams.
According to verified reviews, Blackpoint Cyber is praised for its proactive threat detection capabilities. Users have noted that the service has "saved our own and our clients' bacon multiple times by catching and shutting down nefarious activity," showcasing its effectiveness in real-world scenarios.
Reviewers mention that Huntress Managed ITDR is particularly effective in protecting M365 tenants and Entra ID services, which is increasingly important in today's evolving threat landscape. One user stated, "Huntress ITDR is a great way to protect M365 tenants," indicating its relevance for businesses utilizing these platforms.
G2 reviewers highlight that Blackpoint Cyber has a strong focus on reporting and alerting, with users appreciating the "on time reporting" and "active alerts by email." This feature helps businesses stay informed about potential threats without unnecessary fuss, making it a reliable choice for security monitoring.
Users express that while both products have strong support and usability, Huntress Managed ITDR slightly edges out in overall user satisfaction, reflected in its higher star rating. Reviewers have noted their consistent satisfaction with the tool's performance, stating, "I’m genuinely impressed, this tool truly delivers on its promise," which speaks to its reliability and effectiveness.
Pricing
Entry-Level Pricing
Blackpoint Cyber
No pricing available
Huntress Managed ITDR
Managed ITDR
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Huntress Managed ITDR is priced per identity and includes 24/7 human-led SOC monitoring, detection for suspicious policy changes, privilege escalation, login events, mail flow manipulation, automated threat remediation, and custom incident reporting at no extra cost.
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