G2 reviewers report that Blackboard excels in providing an all-in-one ecosystem, integrating core tools like course content management, graded assessments, and discussion boards into a single, stable platform. Users appreciate how this organization helps them stay on top of their classes.
Users say that Thought Industries stands out for its exceptional customer support and community engagement. Reviewers highlight the responsiveness of the customer education team and the value of weekly office hours, which foster a strong partnership and user success.
According to verified reviews, Blackboard has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. This is reflected in the feedback praising its user-friendly interface and organizational capabilities.
Reviewers mention that while Thought Industries offers enterprise-grade features that are easy to customize, some users find that it lacks the same level of integration and stability as Blackboard, which can impact day-to-day usability.
G2 reviewers highlight that Blackboard's course builder and assessment tools receive high marks, with users noting the ease of creating and managing courses, which enhances the teaching and learning experience.
Users report that while Thought Industries has a slightly better score for ease of use, Blackboard's comprehensive features and organizational tools make it a more reliable choice for institutions looking for a robust learning management system.
Pricing
Entry-Level Pricing
Blackboard
No pricing available
Thought Industries
No pricing available
Free Trial
Blackboard
Free Trial is available
Thought Industries
No trial information available
Ratings
Meets Requirements
8.3
834
7.8
125
Ease of Use
7.8
928
7.9
125
Ease of Setup
7.5
306
7.6
113
Ease of Admin
7.4
203
7.7
118
Quality of Support
7.4
685
8.4
121
Has the product been a good partner in doing business?
It seems like I see a lot of reviews saying 'back in the day' in reference to how Blackboard has been surpassed by several new products. What new products are out there today that compete well or have surpassed Blackboard in both features and usability?
3 Comments
CS
It think D2L (Desire To Learn) is a pretty good modern alternative to Blackboard. It requires far less down time and is more intuitive. I've had better...Read more
API
1 Comment
SB
Hi Asmat,
This is Shaun from G2. If you’re looking for information about APIs in Blackboard Learn, this is a useful website:...Read more
I would be curious if the designers have taken to heart the UX concerns that have been raised.
1 Comment
SH
Everyone dislikes their enterprise level LMS and wants to replace it. I worked with Bb daily for 8 years. Yes. I had complaints about the UX. But the...Read more
I think they have wide variety of customers with different size of business and industries, of which I'm sure some of them are widely-known names such as...Read more
Thought Industries has no more discussions with answers
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