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At a Glance
Market Segments
Enterprise (46.4% of reviews)
Mid-Market (67.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Blackboard
Star Rating
(1,059)4.0 out of 5
Market Segments
Enterprise (46.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BlackboardSkilljar by Gainsight
Star Rating
(387)4.6 out of 5
Market Segments
Mid-Market (67.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Skilljar by GainsightSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Blackboard excels in providing an all-in-one ecosystem, integrating core tools like course content management, graded assessments, and discussion boards into a single platform. Users appreciate this organization, noting it helps them stay on top of their classes.
- Users say Skilljar by Gainsight stands out for its user-friendly interface, which allows for centralized hosting of training materials. This feature has significantly improved tracking of course completions, making it easier for customers to stay updated on the latest trends.
- Reviewers mention that while Blackboard has a solid feature set, it faces challenges in ease of use and setup compared to Skilljar. Users have highlighted that Skilljar's intuitive design and streamlined onboarding process make it easier for new users to get started.
- According to verified reviews, Skilljar by Gainsight receives high marks for the quality of support, with users praising the responsiveness and helpfulness of the support team. In contrast, Blackboard's support has been described as less satisfactory, indicating room for improvement in this area.
- Users highlight that Blackboard's course builder is a strong feature, receiving positive feedback for its functionality. However, Skilljar's comprehensive learning tools are noted for enhancing customer knowledge and experience, which is crucial for organizations focused on customer training.
- G2 reviewers indicate that while Blackboard has a larger market presence, Skilljar's focus on mid-market clients allows it to tailor its offerings more effectively. This specialization has led to higher satisfaction ratings in areas like customer training and content management.
Pricing
Entry-Level Pricing
Blackboard
No pricing availableSkilljar by Gainsight
No pricing availableFree Trial
Blackboard
Free Trial is available
Skilljar by Gainsight
Free Trial is available
Ratings
Meets Requirements
8.2
830
8.7
285
Ease of Use
7.8
924
8.9
286
Ease of Setup
7.5
303
8.7
234
Ease of Admin
7.4
202
8.7
242
Quality of Support
7.4
682
9.4
282
Has the product been a good partner in doing business?
7.9
170
9.6
242
Product Direction (% positive)
6.7
830
9.4
268
Features by Category
Assessment delivery
8.9
83
Not enough data
8.5
80
Not enough data
7.7
74
Not enough data
Grading and reporting
8.8
80
Not enough data
6.9
76
Not enough data
8.2
80
Not enough data
8.2
82
Not enough data
Administration
7.6
74
Not enough data
8.0
79
Not enough data
Process Automation
8.4
15
Not enough data
9.0
15
Not enough data
7.3
15
Not enough data
8.0
15
Not enough data
7.6
15
Not enough data
7.8
15
Not enough data
Course Authoring
7.6
14
|
Verified
Not enough data
7.5
14
|
Verified
Not enough data
8.8
14
|
Verified
Not enough data
8.5
14
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
Course Management
7.3
13
Not enough data
8.7
14
|
Verified
Not enough data
8.1
14
|
Verified
Not enough data
8.2
13
Not enough data
7.7
14
Not enough data
Platform
8.9
14
|
Verified
Not enough data
8.2
14
|
Verified
Not enough data
8.0
14
|
Verified
Not enough data
Onboarding
8.9
14
|
Verified
Not enough data
8.2
14
|
Verified
Not enough data
8.7
14
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform Basics
Not enough data
8.2
112
Not enough data
8.8
120
Not enough data
8.3
95
Training & Learning
Not enough data
9.3
126
Not enough data
8.3
111
Not enough data
8.7
117
Not enough data
8.0
118
Not enough data
8.2
99
Data & Analytics
Not enough data
8.3
111
Not enough data
8.4
119
Not enough data
7.9
124
Generative AI
Not enough data
7.4
31
Not enough data
7.1
30
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
9.0
35
8.7
101
7.8
34
8.0
49
8.8
38
8.3
108
8.7
35
7.9
76
Course Delivery
8.3
36
8.7
103
8.6
38
8.3
96
9.0
38
8.4
44
Course Management
6.5
32
7.1
50
8.4
33
8.4
87
8.2
34
8.2
85
8.5
28
8.9
44
LMS Marketplace
6.2
29
8.5
55
7.1
29
8.6
35
6.7
29
7.6
48
Interface
7.7
31
8.7
81
7.8
28
7.9
48
Training & eLearning
8.6
56
8.6
88
8.2
60
8.8
95
7.7
52
8.4
90
8.0
45
9.2
95
7.2
43
8.5
79
7.6
56
9.0
95
7.3
51
8.4
50
Generative AI
7.6
22
5.9
13
Feature Not Available
6.0
14
6.7
22
5.6
14
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Blackboard and Skilljar by Gainsight are categorized as Corporate Learning Management Systems
Unique Categories
Blackboard is categorized as Sales Training and Onboarding, Learning Management System (LMS), Assessment, and Healthcare Learning Management Systems (LMS)
Skilljar by Gainsight is categorized as Customer Education
Reviews
Reviewers' Company Size
Blackboard
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Skilljar by Gainsight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
48.1%
Education Management
18.6%
E-Learning
9.8%
Primary/Secondary Education
3.3%
Information Technology and Services
1.8%
Other
18.5%
Computer Software
36.1%
Information Technology and Services
14.7%
Hospital & Health Care
5.2%
Real Estate
3.3%
Marketing and Advertising
2.7%
Other
38.0%
Discussions
It seems like I see a lot of reviews saying 'back in the day' in reference to how Blackboard has been surpassed by several new products. What new products are out there today that compete well or have surpassed Blackboard in both features and usability?
3 Comments
CS
It think D2L (Desire To Learn) is a pretty good modern alternative to Blackboard. It requires far less down time and is more intuitive. I've had better...Read more
I would be curious if the designers have taken to heart the UX concerns that have been raised.
1 Comment
SH
Everyone dislikes their enterprise level LMS and wants to replace it. I worked with Bb daily for 8 years. Yes. I had complaints about the UX. But the...Read more
API
1 Comment
SB
Hi Asmat,
This is Shaun from G2. If you’re looking for information about APIs in Blackboard Learn, this is a useful website:...Read more
What is SchoolKeep?
1 Comment
AT
Where did you see school keep? I can't answer the question without the context. Read more
What does Northpass do?
1 Comment
NZ
Hi!
Thanks for your question. Northpass is a B2B software platform that companies use to train and educate their customers. Customer Success teams that...Read more
Skilljar by Gainsight has no more discussions with answers
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