# Blackboard vs Skilljar by Gainsight Comparison --- ## AI Generated Summary - **G2 reviewers report** that Blackboard excels in providing an all-in-one ecosystem, integrating core tools like course content management, graded assessments, and discussion boards into a single platform. Users appreciate this organization, noting it helps them stay on top of their classes. - **Users say** Skilljar by Gainsight stands out for its user-friendly interface, which allows for centralized hosting of training materials. This feature has significantly improved tracking of course completions, making it easier for customers to stay updated on the latest trends. - **Reviewers mention** that while Blackboard has a solid feature set, it faces challenges in ease of use and setup compared to Skilljar. Users have highlighted that Skilljar's intuitive design and streamlined onboarding process make it easier for new users to get started. - **According to verified reviews** , Skilljar by Gainsight receives high marks for the quality of support, with users praising the responsiveness and helpfulness of the support team. In contrast, Blackboard's support has been described as less satisfactory, indicating room for improvement in this area. - **Users highlight** that Blackboard's course builder is a strong feature, receiving positive feedback for its functionality. However, Skilljar's comprehensive learning tools are noted for enhancing customer knowledge and experience, which is crucial for organizations focused on customer training. - **G2 reviewers indicate** that while Blackboard has a larger market presence, Skilljar's focus on mid-market clients allows it to tailor its offerings more effectively. This specialization has led to higher satisfaction ratings in areas like customer training and content management. | | Blackboard | Skilljar by Gainsight | |---|---|---| | **Star Rating** | 4.0 out of 5 | 4.6 out of 5 | | **Total Reviews** | 1,067 | 399 | | **Largest Market Segment** | Enterprise (46.7% of reviews) | Mid-Market (68.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Blackboard Pros: - Ease of Use (44 reviews) - Navigation Ease (25 reviews) Cons: - Limited Features (18 reviews) - Lack of Intuitiveness (11 reviews) ### Skilljar by Gainsight Pros: - Ease of Use (5 reviews) - Customer Support (4 reviews) Cons: - Inadequate Reporting (3 reviews) - Poor Reporting (3 reviews) --- ## Ratings Comparison | Rating | Blackboard | Skilljar by Gainsight | |---|---|---| | **Meets Requirements** | 8.3 (837 reviews) | 8.7 (286 reviews) | | **Ease of Use** | 7.8 (931 reviews) | 8.9 (297 reviews) | | **Ease of Setup** | 7.5 (308 reviews) | 8.7 (235 reviews) | | **Ease of Admin** | 7.4 (205 reviews) | 8.7 (243 reviews) | | **Quality of Support** | 7.5 (687 reviews) | 9.4 (293 reviews) | | **Has the product been a good partner in doing business?** | 7.9 (172 reviews) | 9.6 (243 reviews) | | **Product Direction (% positive)** | 6.7 (838 reviews) | 9.3 (269 reviews) | --- ## Pricing ### Blackboard #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Skilljar by Gainsight #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Assessment | Product | Score | Reviews | |---|---|---| | **Blackboard** | 8.2/10 | 99 | | **Skilljar by Gainsight** | N/A | N/A | #### Assessment delivery | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Question variety** | 8.9 (88 reviews) | Not enough data | | **Real-time assessment** | 8.6 (82 reviews) | Not enough data | | **Pre-made content** | 7.8 (78 reviews) | Not enough data | #### Grading and reporting | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Automated grading** | 8.9 (85 reviews) | Not enough data | | **Gamification** | 6.9 (77 reviews) | Not enough data | | **Analytics dashboard** | 8.3 (82 reviews) | Not enough data | | **Reporting** | 8.3 (84 reviews) | Not enough data | #### Administration | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **White-labeling** | 7.6 (74 reviews) | Not enough data | | **Mobile compatibility** | 8.1 (81 reviews) | Not enough data | ### Healthcare Learning Management Systems (LMS) | Product | Score | Reviews | |---|---|---| | **Blackboard** | 7.7/10 | 17 | | **Skilljar by Gainsight** | N/A | N/A | #### Process Automation | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Course Authoring** | 8.4 (15 reviews) | Not enough data | | **Online Learning** | 9.0 (15 reviews) | Not enough data | | **Certificate Generation** | 7.3 (15 reviews) | Not enough data | | **Tracking & Reporting** | 8.0 (15 reviews) | Not enough data | | **Collaborative Environment** | 7.6 (15 reviews) | Not enough data | | **Automatic Boards Reporting** | 7.8 (15 reviews) | Not enough data | ### Sales Training and Onboarding | Product | Score | Reviews | |---|---|---| | **Blackboard** | 8.9/10 | 17 | | **Skilljar by Gainsight** | N/A | N/A | #### Course Authoring | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Course Builder** | 7.6 (14 reviews) ✓ Verified | Not enough data | | **Questions** | 7.5 (14 reviews) ✓ Verified | Not enough data | | **Instructor-Led Training** | 8.8 (14 reviews) ✓ Verified | Not enough data | | **Customized Learning Paths** | 8.5 (14 reviews) ✓ Verified | Not enough data | | **Video simulations** | 7.9 (14 reviews) ✓ Verified | Not enough data | #### Course Management | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Gamification** | 7.3 (13 reviews) | Not enough data | | **Assessments** | 8.7 (14 reviews) ✓ Verified | Not enough data | | **Certifications** | 8.1 (14 reviews) ✓ Verified | Not enough data | | **Manager Portals** | 8.2 (13 reviews) | Not enough data | | **Feedback** | 7.7 (14 reviews) | Not enough data | #### Platform | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **File support** | 8.9 (14 reviews) ✓ Verified | Not enough data | | **Mobile support** | 8.2 (14 reviews) ✓ Verified | Not enough data | | **Integration** | 8.0 (14 reviews) ✓ Verified | Not enough data | #### Onboarding | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Documentation** | 8.9 (14 reviews) ✓ Verified | Not enough data | | **Coaching** | 8.2 (14 reviews) ✓ Verified | Not enough data | | **Programs** | 8.7 (14 reviews) ✓ Verified | Not enough data | #### Generative AI | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **AI Text-to-Speech** | Feature Not Available | Not enough data | ### Customer Education | Product | Score | Reviews | |---|---|---| | **Blackboard** | N/A | N/A | | **Skilljar by Gainsight** | 8.3/10 | 150 | #### Platform Basics | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Integrations** | Not enough data | 8.3 (117 reviews) | | **Multiple Content Types** | Not enough data | 8.8 (121 reviews) | | **Mobility** | Not enough data | 8.3 (94 reviews) | #### Training & Learning | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Self-paced** | Not enough data | 9.3 (125 reviews) | | **Content Creation** | Not enough data | 8.4 (111 reviews) | | **Content Storage and Management** | Not enough data | 8.8 (117 reviews) | | **Quiz Capabilities** | Not enough data | 8.1 (118 reviews) | | **Certification Engine** | Not enough data | 8.1 (100 reviews) | #### Data & Analytics | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Visualization** | Not enough data | 8.3 (113 reviews) | | **Learner tracker** | Not enough data | 8.4 (120 reviews) | | **Analytics** | Not enough data | 7.9 (128 reviews) | #### Generative AI | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **AI Text Generation** | Not enough data | 7.4 (31 reviews) | | **AI Text Summarization** | Not enough data | Feature Not Available | ### Talent Management | Product | Score | Reviews | |---|---|---| | **Blackboard** | N/A | N/A | | **Skilljar by Gainsight** | N/A | N/A | #### Generative AI | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Corporate Learning Management Systems | Product | Score | Reviews | |---|---|---| | **Blackboard** | 7.9/10 | 71 | | **Skilljar by Gainsight** | 8.3/10 | 134 | #### Course Authoring | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Course Builder** | 9.0 (37 reviews) | 8.7 (102 reviews) | | **Role-Based Templates** | 7.9 (35 reviews) | 8.0 (49 reviews) | | **Assessments & Quizzes** | 8.7 (41 reviews) | 8.3 (109 reviews) | | **Instructor-Led Training** | 8.7 (36 reviews) | 8.0 (77 reviews) | #### Course Delivery | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Learning Paths** | 8.2 (38 reviews) | 8.8 (106 reviews) | | **Communication & Notifications** | 8.6 (39 reviews) | 8.3 (96 reviews) | | **Assignment Scheduling** | 9.0 (39 reviews) | 8.4 (44 reviews) | #### Course Management | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Gamification** | 6.6 (33 reviews) | 7.1 (52 reviews) | | **Varied User Types** | 8.4 (34 reviews) | 8.4 (88 reviews) | | **Certifications** | 8.3 (35 reviews) | 8.2 (86 reviews) | | **Industry Compliance ** | 8.5 (28 reviews) | 8.9 (44 reviews) | #### LMS Marketplace | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **E-Commerce** | 6.2 (29 reviews) | 8.5 (55 reviews) | | **Course Marketplace** | 7.1 (29 reviews) | 8.6 (35 reviews) | | **Subscriptions** | 6.7 (29 reviews) | 7.6 (48 reviews) | #### Interface | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **White Labeling** | 7.7 (31 reviews) | 8.7 (81 reviews) | | **Multilingual** | 7.9 (29 reviews) | 8.0 (49 reviews) | #### Training & eLearning | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Assessments and Practice** | 8.6 (57 reviews) | 8.6 (88 reviews) | | **Content Delivery and Tracking** | 8.2 (60 reviews) | 8.9 (95 reviews) | | **Content Creation** | 7.7 (52 reviews) | 8.4 (90 reviews) | | **Customer Training** | 8.0 (45 reviews) | 9.2 (97 reviews) | | **Manager Portals** | 7.2 (43 reviews) | 8.6 (79 reviews) | | **Content Storage and Management** | 7.6 (56 reviews) | 9.0 (95 reviews) | | **Content Libraries** | 7.3 (51 reviews) | 8.4 (50 reviews) | #### Generative AI | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **AI Text Generation** | 7.6 (22 reviews) | 5.9 (13 reviews) | | **AI Text Summarization** | 7.5 (12 reviews) | Feature Not Available | | **AI Text-to-Image** | 6.7 (22 reviews) | Feature Not Available | #### Agentic AI - Corporate Learning Management Systems | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Adaptive Learning** | Not enough data | Feature Not Available | | **Natural Language Interaction** | Not enough data | Not enough data | ### Training eLearning | Product | Score | Reviews | |---|---|---| | **Blackboard** | N/A | N/A | | **Skilljar by Gainsight** | N/A | N/A | #### Platform | Feature | Blackboard | Skilljar by Gainsight | |---|---|---| | **Customization ** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems) **Unique to Blackboard (4):** [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding), [Learning Management Systems](https://www.g2.com/categories/learning-management-system-lms), [Assessment Software](https://www.g2.com/categories/assessment), [Healthcare Learning Management Systems (LMS)](https://www.g2.com/categories/healthcare-learning-management-systems-lms) **Unique to Skilljar by Gainsight (1):** [Customer Education Software](https://www.g2.com/categories/customer-education) --- ## Reviewer Demographics ### By Company Size | Segment | Blackboard | Skilljar by Gainsight | |---|---|---| | **Small-Business** | 15.2% | 12.9% | | **Mid-Market** | 38.1% | 68.0% | | **Enterprise** | 46.7% | 19.1% | ### By Industry #### Blackboard - **Higher Education:** 48.2% - **Education Management:** 18.5% - **E-Learning:** 9.8% - **Primary/Secondary Education:** 3.3% - **Information Technology and Services:** 1.8% - **Hospital & Health Care:** 1.4% - **Marketing and Advertising:** 1.4% - **Internet:** 1.2% - **Computer Software:** 1.1% - **Health, Wellness and Fitness:** 0.8% - **Other:** 12.6% #### Skilljar by Gainsight - **Computer Software:** 36.7% - **Information Technology and Services:** 14.5% - **Hospital & Health Care:** 4.7% - **Marketing and Advertising:** 3.2% - **Real Estate:** 3.2% - **E-Learning:** 1.8% - **Consumer Services:** 1.8% - **Computer & Network Security:** 1.8% - **Internet:** 1.8% - **Hospitality:** 1.6% - **Other:** 28.8% --- ## Alternatives ### Alternatives to Blackboard - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) — 4.5/5 stars (1838 reviews) - [TalentLMS](https://www.g2.com/products/talentlms/reviews) — 4.6/5 stars (805 reviews) - [D2L Brightspace](https://www.g2.com/products/d2l-brightspace/reviews) — 4.4/5 stars (702 reviews) - [Moodle](https://www.g2.com/products/moodle/reviews) — 4.1/5 stars (448 reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) — 4.3/5 stars (742 reviews) - [Cornerstone Learning](https://www.g2.com/products/cornerstone-learning/reviews) — 4.1/5 stars (530 reviews) - [Kahoot!](https://www.g2.com/products/kahoot/reviews) — 4.6/5 stars (405 reviews) - [PowerSchool Schoology Learning](https://www.g2.com/products/powerschool-schoology-learning/reviews) — 4.4/5 stars (395 reviews) - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) — 4.6/5 stars (940 reviews) - [Google Classroom](https://www.g2.com/products/google-classroom/reviews) — 4.5/5 stars (1563 reviews) ### Alternatives to Skilljar by Gainsight - [LearnUpon](https://www.g2.com/products/learnupon/reviews) — 4.5/5 stars (254 reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) — 4.3/5 stars (742 reviews) - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) — 4.6/5 stars (940 reviews) - [TalentLMS](https://www.g2.com/products/talentlms/reviews) — 4.6/5 stars (805 reviews) - [Thinkific](https://www.g2.com/products/thinkific/reviews) — 4.5/5 stars (402 reviews) - [Litmos](https://www.g2.com/products/litmos/reviews) — 4.3/5 stars (698 reviews) - [WorkRamp](https://www.g2.com/products/workramp/reviews) — 4.4/5 stars (622 reviews) - [360Learning](https://www.g2.com/products/360learning/reviews) — 4.6/5 stars (611 reviews) - [LearnWorlds](https://www.g2.com/products/learnworlds/reviews) — 4.7/5 stars (378 reviews) - [Continu](https://www.g2.com/products/continu/reviews) — 4.6/5 stars (726 reviews) --- ## Top Discussions ### Blackboard - Title: [It seems like I see a lot of reviews saying 'back in the day' in reference to how Blackboard has been surpassed by several new products. What new products are out there today that compete well or have surpassed Blackboard in both features and usability?](https://www.g2.com/discussions/outdated) — 3 comments, 2 upvotes > **Top comment:** "It think D2L (Desire To Learn) is a pretty good modern alternative to Blackboard. It requires far less down time and is more intuitive. I've had better..." - Title: [What is Blackboard Learn used for?](https://www.g2.com/discussions/what-is-blackboard-learn-used-for) — 1 comment, 1 upvote > **Top comment:** "Really great Platform" - Title: [Is Blackboard Learn Free?](https://www.g2.com/discussions/is-blackboard-learn-free) — 1 comment > **Top comment:** "yes" - Title: [API](https://www.g2.com/discussions/27778-api) — 1 comment, 1 upvote > **Top comment:** "Hi Asmat, This is Shaun from G2. If you’re looking for information about APIs in Blackboard Learn, this is a useful website:..." - Title: [I would be curious if the designers have taken to heart the UX concerns that have been raised.](https://www.g2.com/discussions/i-would-be-curious-if-the-designers-have-taken-to-heart-the-ux-concerns-that-have-been-raised) — 1 comment, 2 upvotes > **Top comment:** "Everyone dislikes their enterprise level LMS and wants to replace it. I worked with Bb daily for 8 years. Yes. I had complaints about the UX. But the..." ### Skilljar by Gainsight - Title: [What does Northpass do?](https://www.g2.com/discussions/what-does-northpass-do) — 1 comment > **Top comment:** "Hi! Thanks for your question. Northpass is a B2B software platform that companies use to train and educate their customers. Customer Success teams that..." - Title: [What is SchoolKeep?](https://www.g2.com/discussions/what-is-schoolkeep) — 1 comment > **Top comment:** "Where did you see school keep? I can't answer the question without the context. " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackboard-vs-skilljar-by-gainsight)