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Compare Blackboard Learn and SilkRoad Technology

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side-by-side comparison of Blackboard Learn vs. SilkRoad Technology
based on preference data from user reviews. Blackboard Learn rates 3.9/5 stars with 741 reviews. By contrast, SilkRoad Technology rates 3.8/5 stars with 191 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Blackboard Learn
Blackboard Learn
(741)
3.9 out of 5
Blackboard Learn
SilkRoad Technology
SilkRoad Technology
(191)
3.8 out of 5
SilkRoad Technology
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Star Rating
Blackboard Learn
Blackboard Learn
SilkRoad Technology
SilkRoad Technology
Market Segments
Blackboard Learn
Blackboard Learn
Enterprise (50.3% of reviews)
SilkRoad Technology
SilkRoad Technology
Mid-Market (53.0% of reviews)
Entry Level Price
Blackboard Learn
Blackboard Learn
No pricing information available
SilkRoad Technology
SilkRoad Technology
No pricing information available

Blackboard Learn vs SilkRoad Technology

When assessing the two solutions, reviewers found them equally easy to use. However, Blackboard Learn is easier to set up , while reviewers preferred administration and ease of doing business with SilkRoad Technology overall.

  • Reviewers felt that Blackboard Learn meets the needs of their business better than SilkRoad Technology.
  • When comparing quality of ongoing product support, reviewers felt that SilkRoad Technology is the preferred option.
  • When assessing product direction, Blackboard Learn and SilkRoad Technology received similar ratings from our reviewers.
Categories
Shared Categories
Blackboard Learn
Blackboard Learn
SilkRoad Technology
SilkRoad Technology
Blackboard Learn and SilkRoad Technology are categorized as Corporate Learning Management Systems
Pricing
Blackboard Learn
Blackboard Learn Pricing
Free Trial Unavailable
SilkRoad Technology
SilkRoad Technology Pricing
Free Trial Unavailable
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Ratings
Meets Requirements
Blackboard Learn
Blackboard Learn
8.2
Responses: 667
SilkRoad Technology
SilkRoad Technology
7.3
Responses: 145
Ease of Use
Blackboard Learn
Blackboard Learn
7.5
Responses: 672
SilkRoad Technology
SilkRoad Technology
7.5
Responses: 146
Ease of Setup
Blackboard Learn
Blackboard Learn
6.5
Responses: 135
SilkRoad Technology
SilkRoad Technology
6.4
Responses: 111
Ease of Admin
Blackboard Learn
Blackboard Learn
6.9
Responses: 133
SilkRoad Technology
SilkRoad Technology
7.2
Responses: 125
Quality of Support
Blackboard Learn
Blackboard Learn
7.3
Responses: 540
SilkRoad Technology
SilkRoad Technology
7.4
Responses: 136
Ease of Doing Business With
Blackboard Learn
Blackboard Learn
7.3
Responses: 102
SilkRoad Technology
SilkRoad Technology
7.4
Responses: 122
Product Direction (% positive)
Blackboard Learn
Blackboard Learn
6.4
Responses: 672
SilkRoad Technology
SilkRoad Technology
6.4
Responses: 141
Features
Course Authoring
Course Builder
Blackboard Learn
Blackboard Learn
9.3
Responses: 7
SilkRoad Technology
SilkRoad Technology
5.6
Responses: 8
Role-Based Templates
Blackboard Learn
Blackboard Learn
8.6
Responses: 7
SilkRoad Technology
SilkRoad Technology
5.0
Responses: 5
Assessments & Quizzes
Blackboard Learn
Blackboard Learn
8.7
Responses: 9
SilkRoad Technology
SilkRoad Technology
5.0
Responses: 7
Instructor-Led Training
Blackboard Learn
Blackboard Learn
9.2
Responses: 8
SilkRoad Technology
SilkRoad Technology
6.1
Responses: 9
Course Delivery
Learning Paths
Blackboard Learn
Blackboard Learn
8.1
Responses: 8
SilkRoad Technology
SilkRoad Technology
8.3
Responses: 7
24/7 Availability
Blackboard Learn
Blackboard Learn
8.3
Responses: 7
SilkRoad Technology
SilkRoad Technology
8.8
Responses: 10
Communication & Notifications
Blackboard Learn
Blackboard Learn
8.1
Responses: 9
SilkRoad Technology
SilkRoad Technology
7.8
Responses: 9
Assignment Scheduling
Blackboard Learn
Blackboard Learn
8.1
Responses: 9
SilkRoad Technology
SilkRoad Technology
8.0
Responses: 5
Course Management
Gamification
Blackboard Learn
Blackboard Learn
6.9
Responses: 6
SilkRoad Technology
SilkRoad Technology
Not enough data available
Varied User Types
Blackboard Learn
Blackboard Learn
8.6
Responses: 6
SilkRoad Technology
SilkRoad Technology
7.7
Responses: 8
Certifications
Blackboard Learn
Blackboard Learn
7.9
Responses: 7
SilkRoad Technology
SilkRoad Technology
6.7
Responses: 6
Industry Compliance
Blackboard Learn
Blackboard Learn
Not enough data available
SilkRoad Technology
SilkRoad Technology
Not enough data available
Platform
Customization
Blackboard Learn
Blackboard Learn
Not enough data available
SilkRoad Technology
SilkRoad Technology
6.5
Responses: 79
Integration APIs
Blackboard Learn
Blackboard Learn
Not enough data available
SilkRoad Technology
SilkRoad Technology
6.6
Responses: 49
Internationalization
Blackboard Learn
Blackboard Learn
Not enough data available
SilkRoad Technology
SilkRoad Technology
6.7
Responses: 39
User, Role, and Access Management
Blackboard Learn
Blackboard Learn
Not enough data available
SilkRoad Technology
SilkRoad Technology
7.2
Responses: 83
Performance
Blackboard Learn
Blackboard Learn
Not enough data available
SilkRoad Technology
SilkRoad Technology
7.5
Responses: 84
Mobility
Blackboard Learn
Blackboard Learn
Not enough data available
SilkRoad Technology
SilkRoad Technology
5.8
Responses: 45
Reporting
Blackboard Learn
Blackboard Learn
Not enough data available
SilkRoad Technology
SilkRoad Technology
6.2
Responses: 82
Dashboards
Blackboard Learn
Blackboard Learn
Not enough data available
SilkRoad Technology
SilkRoad Technology
7.2
Responses: 83
LMS Marketplace
E-Commerce
Blackboard Learn
Blackboard Learn
Not enough data available
SilkRoad Technology
SilkRoad Technology
Not enough data available
Course Marketplace
Blackboard Learn
Blackboard Learn
Not enough data available
SilkRoad Technology
SilkRoad Technology
Not enough data available
Subscriptions
Blackboard Learn
Blackboard Learn
Not enough data available
SilkRoad Technology
SilkRoad Technology
Not enough data available
Interface
White Labeling
Blackboard Learn
Blackboard Learn
8.6
Responses: 6
SilkRoad Technology
SilkRoad Technology
6.3
Responses: 5
Multilingual
Blackboard Learn
Blackboard Learn
Not enough data available
SilkRoad Technology
SilkRoad Technology
Not enough data available
Training & eLearning
Assessments and Practice
Blackboard Learn
Blackboard Learn
8.1
Responses: 28
SilkRoad Technology
SilkRoad Technology
7.0
Responses: 15
Content Delivery and Tracking
Blackboard Learn
Blackboard Learn
7.8
Responses: 32
SilkRoad Technology
SilkRoad Technology
7.5
Responses: 19
Content Creation
Blackboard Learn
Blackboard Learn
7.2
Responses: 27
SilkRoad Technology
SilkRoad Technology
5.4
Responses: 15
Customer Training
Blackboard Learn
Blackboard Learn
7.5
Responses: 20
SilkRoad Technology
SilkRoad Technology
7.1
Responses: 13
Manager Portals
Blackboard Learn
Blackboard Learn
7.0
Responses: 17
SilkRoad Technology
SilkRoad Technology
7.4
Responses: 16
Content Storage and Management
Blackboard Learn
Blackboard Learn
7.0
Responses: 28
SilkRoad Technology
SilkRoad Technology
7.8
Responses: 17
Content Libraries
Blackboard Learn
Blackboard Learn
6.7
Responses: 24
SilkRoad Technology
SilkRoad Technology
6.7
Responses: 15
Reviewers' Company Size
Reviewers of Blackboard Learn were most often representing companies in the Enterprise segment, while reviewers for SilkRoad Technology were more commonly in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Blackboard Learn
Blackboard Learn
16.6%
SilkRoad Technology
SilkRoad Technology
3.3%
Mid-Market
(51-1000 emp.)
Blackboard Learn
Blackboard Learn
33.1%
SilkRoad Technology
SilkRoad Technology
53.0%
Enterprise
(> 1000 emp.)
Blackboard Learn
Blackboard Learn
50.3%
SilkRoad Technology
SilkRoad Technology
43.6%
Reviewers' Industry
Blackboard Learn
Blackboard Learn Industry
Higher Education
45.1%
Education Management
19.3%
E-Learning
9.7%
Primary/Secondary Education
3.0%
Information Technology and Services
1.9%
Other
21.0%
SilkRoad Technology
SilkRoad Technology Industry
Non-Profit Organization Management
11.4%
Hospital & Health Care
8.6%
Financial Services
6.5%
Higher Education
5.4%
Construction
4.9%
Other
63.2%
Reviews
Most Helpful Favorable Review
Blackboard Learn
Neil H.
User in Non-Profit Organization Management

From a student user perspective, I like how easy and uncomplicated Blackboard can be to keep up with my classes all from one place online. It allows me to easily access documents, online quizzes, online tests, grades and any other relevant class resources...

SilkRoad Technology
Erin S.
Administrator in Non-Profit Organization Management

Red Carpet has been my favorite product as it has allowed us to automate a lot of a new hires setup. OpenHire has also allowed us to be more efficient than our old email way of hiring people. The products have helped us streamline and allowed us to...

Most Helpful Critical Review
Blackboard Learn
Stefan B.
User in Research

It is cumbersome to use. It seems like a product from the '90s and takes too much effort, even for trivial tasks. The interface has improved a bit with recent updates, but it is still complicated to use. Many common tasks are actually implemented better...

SilkRoad Technology
GF
Administrator in Financial Services

I dislike that nothing is easy in the system. Compared to other systems, everything takes forever to set up and complete. It also requires a ridiculous amount of training to learn the system--it is not intuitive like other HR suites.

Discussions
Blackboard Learn
Blackboard Learn Discussions
It seems like I see a lot of reviews saying 'back in the day' in reference to how Blackboard has been surpassed by several new products. What new products are out there today that compete well or have surpassed Blackboard in both features and usability?
3 comments
Jon J.
JJ
It think D2L (Desire To Learn) is a pretty good modern alternative to Blackboard. It requires far less down time and is more intuitive. I've had better...Read more
I would be curious if the designers have taken to heart the UX concerns that have been raised.
1 comment
JM
Everyone dislikes their enterprise level LMS and wants to replace it. I worked with Bb daily for 8 years. Yes. I had complaints about the UX. But the...Read more
API
1 comment
Asmat M.
AM
Hi Asmat, This is Shaun from G2. If you’re looking for information about APIs in Blackboard Learn, this is a useful website:...Read more
SilkRoad Technology
SilkRoad Technology Discussions
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Screenshots
Blackboard Learn
Blackboard Learn Screenshots
SilkRoad Technology
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