# Blackbaud TeamRaiser vs Neon CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Neon CRM excels in user satisfaction, with many praising its ability to manage events and provide easy access to historical information for multiple users. This comprehensive functionality makes it more than just a donor management system, which users find particularly beneficial.
- **Users say** that Blackbaud TeamRaiser offers customizable pages and a streamlined registration process, making it a solid choice for teams looking to fundraise at events not directly supported by the nonprofit. However, the overall user experience is noted to be less favorable compared to Neon CRM.
- **Reviewers mention** that Neon CRM's support is a standout feature, with users highlighting the responsiveness and helpfulness of the support team. This level of support is crucial for organizations that rely on timely assistance, especially during critical fundraising periods.
- **According to verified reviews** , Blackbaud TeamRaiser has a more limited user base, primarily serving mid-market organizations. While it has some useful features for event fundraising, it may not meet the diverse needs of smaller organizations as effectively as Neon CRM does.
- **G2 reviewers highlight** that Neon CRM's ease of use and setup significantly enhance the user experience, with many users appreciating the intuitive onboarding process. In contrast, Blackbaud TeamRaiser faces challenges in these areas, leading to a steeper learning curve for new users.
- **Users report** that while Blackbaud TeamRaiser provides a platform for teams to fundraise, it lacks the depth of features found in Neon CRM, which offers multiple functionalities for complex donor assessments. This makes Neon CRM a more robust option for organizations looking to maximize their fundraising efforts.



| | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Star Rating** | 3.0 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 22 | 435 | 
| **Largest Market Segment** | Mid-Market (42.9% of reviews) | Small-Business (88.9% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $99.00 Per Month | 

---
## Top Pros & Cons

### Blackbaud TeamRaiser

**Not enough data**

### Neon CRM

Pros:
- Ease of Use (56 reviews)
- Features (43 reviews)

Cons:
- Difficult Learning (20 reviews)
- Not Intuitive (20 reviews)

---
## Ratings Comparison
| Rating | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
  | **Meets Requirements** | 6.3 (18 reviews) | 8.3 (350 reviews) | 
  | **Ease of Use** | 4.6 (19 reviews) | 7.9 (353 reviews) | 
  | **Ease of Setup** | 4.3 (14 reviews) | 7.7 (263 reviews) | 
  | **Ease of Admin** | 4.6 (13 reviews) | 8.3 (250 reviews) | 
  | **Quality of Support** | 5.4 (19 reviews) | 8.2 (338 reviews) | 
  | **Has the product been a good partner in doing business?** | 5.5 (14 reviews) | 8.7 (251 reviews) | 
  | **Product Direction (% positive)** | 4.5 (19 reviews) | 8.6 (330 reviews) | 

---
## Pricing

### Blackbaud TeamRaiser

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Neon CRM

#### Entry-Level Pricing

Plan: Neon CRM

Price: Starting at $99.00 Per Month

Description:  Get all the donor management, fundraising, and communication tools you need to turn individual data points into personal connections that drive sustainable growth.

Key Features:
- 360-Degree Constituent Management
- Unlimited Users
- Unlimited Forms

[Browse all 4 editions](https://www.g2.com/products/neon-one-llc-neon-crm/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud TeamRaiser** | N/A | N/A |
| **Neon CRM** | 7.8/10 | 177 |

#### Administration

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.1 (163 reviews) | 
| **Interaction Tracking** | Not enough data | 8.2 (141 reviews) | 
| **Automation** | Not enough data | 7.7 (148 reviews) | 
| **Donor Profiles** | Not enough data | 8.6 (159 reviews) | 

#### Fundraising

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Campaign Management** | Not enough data | 8.4 (158 reviews) | 
| **Online Donation Portal** | Not enough data | 8.7 (161 reviews) | 
| **Event Planning** | Not enough data | 7.4 (145 reviews) | 
| **Recurring Donations** | Not enough data | 8.6 (158 reviews) | 
| **Peer-to-peer Fundraising** | Not enough data | 6.9 (91 reviews) | 
| **Mobile Capabilities** | Not enough data | 6.8 (111 reviews) | 

#### Marketing

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.6 (143 reviews) | 
| **Direct Mail Tools** | Not enough data | 6.9 (120 reviews) | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud TeamRaiser** | N/A | N/A |
| **Neon CRM** | 7.8/10 | 199 |

#### Administration

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **User Dashboard** | Not enough data | 8.3 (183 reviews) | 
| **Donor Profiles** | Not enough data | 8.5 (181 reviews) | 
| **Reporting** | Not enough data | 7.9 (181 reviews) | 
| **Templates** | Not enough data | 7.3 (174 reviews) | 
| **Customization** | Not enough data | 7.7 (177 reviews) | 

#### Donor Management

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Moves Management** | Not enough data | 7.1 (142 reviews) | 
| **Pledge Tracking** | Not enough data | 7.3 (135 reviews) | 
| **E-Document Storage** | Not enough data | 7.0 (137 reviews) | 
| **Acknowledgments & Communications** | Not enough data | 8.4 (175 reviews) | 

#### Interoperability

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Event Tracking** | Not enough data | 7.9 (152 reviews) | 
| **Gift Tracking** | Not enough data | 8.4 (145 reviews) | 
| **Fund Accounting** | Not enough data | 7.7 (130 reviews) | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud TeamRaiser** | N/A | N/A |
| **Neon CRM** | 7.3/10 | 238 |

#### Constituent Management

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Constituent Profiles** | Not enough data | 8.3 (190 reviews) ✓ Verified | 
| **Online Portal** | Not enough data | 7.7 (171 reviews) ✓ Verified | 
| **Donor Communications** | Not enough data | 8.1 (191 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.4 (181 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 6.5 (135 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 7.8 (166 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 6.4 (132 reviews) ✓ Verified | 

#### Workflow Automation

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Donor Prospecting** | Not enough data | 6.3 (143 reviews) ✓ Verified | 
| **Data Entry** | Not enough data | 8.1 (187 reviews) ✓ Verified | 
| **Task Delegation** | Not enough data | 6.4 (143 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Reporting** | Not enough data | 7.8 (196 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.1 (180 reviews) ✓ Verified | 
| **Automated Reports** | Not enough data | 7.4 (165 reviews) ✓ Verified | 

#### Integrations

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Accounting** | Not enough data | 7.2 (151 reviews) ✓ Verified | 
| **Fundraising** | Not enough data | 8.3 (183 reviews) ✓ Verified | 
| **Grant Management** | Not enough data | 6.6 (143 reviews) ✓ Verified | 
| **Sales POS** | Not enough data | 6.0 (125 reviews) | 

#### Agentic AI - Nonprofit CRM

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 

### Volunteer Management

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud TeamRaiser** | N/A | N/A |
| **Neon CRM** | 7.5/10 | 59 |

#### Volunteer Management

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Opportunity Listings** | Not enough data | 7.2 (42 reviews) | 
| **Volunteer Tracking** | Not enough data | 7.9 (51 reviews) | 
| **Volunteer Scheduling** | Not enough data | 7.2 (41 reviews) | 
| **Volunteer Profiles** | Not enough data | 7.6 (43 reviews) | 
| **Document Management** | Not enough data | 7.1 (40 reviews) | 

#### Engagement & Communication Tools

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Gamification** | Not enough data | 5.7 (34 reviews) | 
| **Mass Messaging** | Not enough data | 7.9 (46 reviews) | 
| **Donation Pages** | Not enough data | 8.4 (51 reviews) | 
| **Mobile Application** | Not enough data | 6.8 (39 reviews) | 

#### Administration

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.3 (45 reviews) | 
| **Dashboards & Analytics** | Not enough data | 8.3 (49 reviews) | 

### Professional Association Management

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud TeamRaiser** | N/A | N/A |
| **Neon CRM** | N/A | N/A |

#### Agentic AI - Professional Association Management

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Membership Management

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Member Self‑Service Portal** | Not enough data | Not enough data | 
| **Member Database** | Not enough data | Not enough data | 
| **Automated Dues & Renewals** | Not enough data | Not enough data | 

#### Events & Committees

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Committee & Group Management** | Not enough data | Not enough data | 
| **Event Management & Registration** | Not enough data | Not enough data | 
| **Calendar & Scheduling Tools** | Not enough data | Not enough data | 

#### Financial & Operational Tools

| Feature | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Integration With Accounting Tools** | Not enough data | Not enough data | 
| **Email Marketing & Automated Communications** | Not enough data | Not enough data | 
| **Online Payments & Invoicing** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Fundraising Software](https://www.g2.com/categories/fundraising)


**Unique to Neon CRM (5):** [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Donor Management Software](https://www.g2.com/categories/donor-management), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management), [Professional Association Management Software](https://www.g2.com/categories/professional-association-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Blackbaud TeamRaiser | Neon CRM | 
|---|---|---|
| **Small-Business** | 23.8% | 88.9% | 
| **Mid-Market** | 42.9% | 9.9% | 
| **Enterprise** | 33.3% | 1.2% | 

### By Industry

#### Blackbaud TeamRaiser

- **Non-Profit Organization Management:** 61.9%
- **Civic & Social Organization:** 14.3%
- **Mental Health Care:** 9.5%
- **Individual & Family Services:** 4.8%
- **Hospital & Health Care:** 4.8%
- **Fund-Raising:** 4.8%

#### Neon CRM

- **Non-Profit Organization Management:** 55.6%
- **Performing Arts:** 4.0%
- **Civic & Social Organization:** 3.5%
- **Religious Institutions:** 3.2%
- **Fund-Raising:** 2.5%
- **Museums and Institutions:** 2.2%
- **Education Management:** 2.2%
- **Hospital & Health Care:** 2.0%
- **Health, Wellness and Fitness:** 1.5%
- **Individual & Family Services:** 1.5%
- **Other:** 21.8%

---
## Alternatives

### Alternatives to Blackbaud TeamRaiser

- [Bonterra DonorDrive](https://www.g2.com/products/bonterra-donordrive/reviews) — 4.7/5 stars (268 reviews)
- [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) — 4.3/5 stars (147 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews)
- [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (512 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (537 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1507 reviews)
- [Zeffy](https://www.g2.com/products/zeffy/reviews) — 4.9/5 stars (1258 reviews)

### Alternatives to Neon CRM

- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (284 reviews)
- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews)
- [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.2/5 stars (130 reviews)

---
## Top Discussions

### Blackbaud TeamRaiser

No discussions available for this product.

### Neon CRM

- Title: [How do I take a screenshot of my login](https://www.g2.com/discussions/how-do-i-take-a-screenshot-of-my-login) — 1 comment, 1 upvote
  > **Top comment:** "Yes, Tristan is right! You can respond to comments from within the platform.
https://slopeunblocked.co"
- Title: [Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?](https://www.g2.com/discussions/51451-is-there-a-way-to-run-a-report-so-that-every-gift-that-has-been-made-in-a-specific-campaign-can-be-listed-with-the-total-amount-instead-of-individual-gifts-listed) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackbaud-teamraiser-vs-neon-one-llc-neon-crm)