# Blackbaud Raiser's Edge NXT vs Zeffy Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zeffy excels in user satisfaction, boasting a significantly higher overall rating compared to Blackbaud Raiser's Edge NXT. Users appreciate Zeffy's intuitive navigation and the ability to automate thank you notes and tax letters immediately after donations, which enhances donor communication.
- **Users say** that Blackbaud Raiser's Edge NXT offers a user-friendly interface, with many finding it easy to look up information and customize their experience. However, some users have noted that it can struggle with specific workflow needs, indicating potential configuration challenges.
- **Reviewers mention** that Zeffy's free pricing model is a major advantage, especially for small businesses, as it eliminates hidden fees and reduces overall fundraising costs. In contrast, Blackbaud Raiser's Edge NXT does not provide a free option, which may deter budget-conscious organizations.
- **According to verified reviews** , Zeffy shines in its reporting capabilities, with users highlighting the detailed reports available for tracking donations and donor communications. Blackbaud Raiser's Edge NXT, while functional, does not receive the same level of praise for its reporting features.
- **Users report** that Zeffy provides exceptional support, with many noting quick responses to inquiries and a high-quality customer service experience. In comparison, Blackbaud Raiser's Edge NXT has received mixed feedback regarding support quality, suggesting room for improvement in this area.
- **Reviewers highlight** that Zeffy’s automation features, such as instant donation responses and communication tracking, significantly streamline fundraising efforts. While Blackbaud Raiser's Edge NXT offers some automation, users feel it lags behind Zeffy in this critical aspect, impacting day-to-day usability.



| | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 621 | 939 | 
| **Largest Market Segment** | Mid-Market (49.1% of reviews) | Small-Business (94.2% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Blackbaud Raiser's Edge NXT

Pros:
- Ease of Use (69 reviews)
- Intuitive (30 reviews)

Cons:
- Missing Features (34 reviews)
- Database Issues (19 reviews)

### Zeffy

Pros:
- Ease of Use (441 reviews)
- Easy Setup (270 reviews)

Cons:
- Donation Management (60 reviews)
- Missing Features (60 reviews)

---
## Ratings Comparison
| Rating | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
  | **Meets Requirements** | 7.8 (457 reviews) | 9.4 (562 reviews) | 
  | **Ease of Use** | 7.5 (538 reviews) | 9.5 (709 reviews) | 
  | **Ease of Setup** | 7.2 (278 reviews) | 9.5 (554 reviews) | 
  | **Ease of Admin** | 7.4 (214 reviews) | 9.6 (420 reviews) | 
  | **Quality of Support** | 7.5 (432 reviews) | 9.5 (480 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.5 (209 reviews) | 9.8 (416 reviews) | 
  | **Product Direction (% positive)** | 7.1 (456 reviews) | 9.9 (554 reviews) | 

---
## Pricing

### Blackbaud Raiser's Edge NXT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zeffy

#### Entry-Level Pricing

Plan: 100% free - always!

Price: Free

Description: Zeffy offers a wide range of customizable form types, including donation forms, event registration forms, raffle forms, membership signup forms, e-commerce forms, and custom forms. Here is what Zeffy offers:

Key Features:
- Donor Management
- Event Management Software
- Mobile Giving

[Learn more about Zeffy](https://www.g2.com/products/zeffy/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | 6.6/10 | 160 |
| **Zeffy** | 9.0/10 | 534 |

#### Administration

| Feature | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
| **Reporting** | 7.2 (151 reviews) | 9.0 (388 reviews) | 
| **Interaction Tracking** | 7.6 (147 reviews) | 9.2 (364 reviews) | 
| **Automation** | 6.4 (142 reviews) | 9.0 (363 reviews) | 
| **Donor Profiles** | 8.2 (151 reviews) | 8.9 (338 reviews) | 

#### Fundraising

| Feature | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
| **Campaign Management** | 7.4 (137 reviews) | 9.3 (406 reviews) | 
| **Online Donation Portal** | 6.7 (126 reviews) | 9.6 (439 reviews) | 
| **Event Planning** | 6.0 (128 reviews) | 9.1 (406 reviews) | 
| **Recurring Donations** | 7.1 (139 reviews) | 9.1 (331 reviews) | 
| **Peer-to-peer Fundraising** | 5.4 (111 reviews) | 8.7 (305 reviews) | 
| **Mobile Capabilities** | 6.9 (128 reviews) | 8.8 (339 reviews) | 

#### Marketing

| Feature | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
| **Email Marketing** | 5.8 (128 reviews) | 8.6 (353 reviews) | 
| **Direct Mail Tools** | 5.5 (119 reviews) | Feature Not Available | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | 7.1/10 | 166 |
| **Zeffy** | 8.8/10 | 96 |

#### Administration

| Feature | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
| **User Dashboard** | 7.6 (150 reviews) | 9.3 (61 reviews) | 
| **Donor Profiles** | 8.2 (154 reviews) | 9.2 (61 reviews) | 
| **Reporting** | 7.3 (149 reviews) | 9.0 (62 reviews) | 
| **Templates** | 6.1 (129 reviews) | 8.9 (64 reviews) | 
| **Customization** | 6.6 (140 reviews) | 8.3 (65 reviews) | 

#### Donor Management

| Feature | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
| **Moves Management** | 7.2 (137 reviews) | 8.3 (43 reviews) | 
| **Pledge Tracking** | 7.2 (139 reviews) | Feature Not Available | 
| **E-Document Storage** | 6.9 (132 reviews) | Feature Not Available | 
| **Acknowledgments & Communications** | 6.5 (141 reviews) | 9.4 (70 reviews) | 

#### Interoperability

| Feature | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
| **Event Tracking** | 6.6 (131 reviews) | 9.1 (54 reviews) | 
| **Gift Tracking** | 8.2 (141 reviews) | 8.6 (44 reviews) | 
| **Fund Accounting** | 6.9 (130 reviews) | 8.0 (43 reviews) | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | 6.2/10 | 116 |
| **Zeffy** | 8.7/10 | 79 |

#### Constituent Management

| Feature | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
| **Constituent Profiles** | 8.0 (110 reviews) ✓ Verified | 8.5 (39 reviews) | 
| **Online Portal** | 5.9 (93 reviews) | Feature Not Available | 
| **Donor Communications** | 6.1 (98 reviews) ✓ Verified | 9.5 (54 reviews) | 

#### Marketing Automation

| Feature | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
| **Email Marketing** | 5.8 (97 reviews) ✓ Verified | 9.2 (53 reviews) | 
| **Lead Management** | 5.8 (88 reviews) ✓ Verified | Feature Not Available | 
| **Campaign Management** | 6.5 (92 reviews) ✓ Verified | 9.0 (42 reviews) | 
| **Marketing ROI Analytics** | 5.6 (85 reviews) ✓ Verified | 8.5 (36 reviews) | 

#### Workflow Automation

| Feature | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
| **Donor Prospecting** | 6.3 (95 reviews) ✓ Verified | Feature Not Available | 
| **Data Entry** | 7.0 (106 reviews) ✓ Verified | 8.4 (37 reviews) | 
| **Task Delegation** | 5.8 (90 reviews) ✓ Verified | Feature Not Available | 

#### Reporting & Analytics

| Feature | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
| **Reporting** | 6.6 (103 reviews) ✓ Verified | 8.5 (48 reviews) | 
| **Dashboards** | 6.7 (102 reviews) ✓ Verified | 8.8 (44 reviews) | 
| **Automated Reports** | 5.9 (94 reviews) ✓ Verified | Feature Not Available | 

#### Integrations

| Feature | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
| **Accounting** | 5.8 (80 reviews) | 8.7 (43 reviews) | 
| **Fundraising** | 7.1 (99 reviews) ✓ Verified | 9.4 (54 reviews) | 
| **Grant Management** | 5.7 (80 reviews) | Feature Not Available | 
| **Sales POS** | 4.6 (72 reviews) | 8.3 (37 reviews) | 

#### Agentic AI - Nonprofit CRM

| Feature | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | 7.4 (16 reviews) | 

---
## Categories
**Shared Categories (3):** [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising)

**Unique to Blackbaud Raiser's Edge NXT (2):** [Nonprofit Payment Gateway Software](https://www.g2.com/categories/nonprofit-payment-gateway), [Donor Prospect Research Software](https://www.g2.com/categories/donor-prospect-research)



---
## Reviewer Demographics

### By Company Size

| Segment | Blackbaud Raiser's Edge NXT | Zeffy | 
|---|---|---|
| **Small-Business** | 40.7% | 94.2% | 
| **Mid-Market** | 49.1% | 5.4% | 
| **Enterprise** | 10.2% | 0.5% | 

### By Industry

#### Blackbaud Raiser's Edge NXT

- **Non-Profit Organization Management:** 34.4%
- **Higher Education:** 19.7%
- **Hospital & Health Care:** 7.8%
- **Fund-Raising:** 6.7%
- **Education Management:** 6.0%
- **Primary/Secondary Education:** 4.9%
- **Religious Institutions:** 2.3%
- **Museums and Institutions:** 2.1%
- **Individual & Family Services:** 1.6%
- **Accounting:** 1.5%
- **Other:** 12.9%

#### Zeffy

- **Non-Profit Organization Management:** 49.2%
- **Fund-Raising:** 5.9%
- **Religious Institutions:** 4.7%
- **Education Management:** 4.7%
- **Primary/Secondary Education:** 4.6%
- **Performing Arts:** 4.2%
- **Civic & Social Organization:** 3.9%
- **Sports:** 2.4%
- **Individual & Family Services:** 2.0%
- **Arts and Crafts:** 1.8%
- **Other:** 16.6%

---
## Alternatives

### Alternatives to Blackbaud Raiser's Edge NXT

- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.4/5 stars (271 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (894 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (425 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (407 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2076 reviews)
- [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (79 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (478 reviews)

### Alternatives to Zeffy

- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2076 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1451 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (894 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (425 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (407 reviews)
- [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (502 reviews)
- [Snap! Raise](https://www.g2.com/products/snap-raise/reviews) — 4.7/5 stars (502 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (478 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4776 reviews)

---
## Top Discussions

### Blackbaud Raiser's Edge NXT

- Title: [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) — 2 comments
  > **Top comment:** "NXT provides a web interface along with all of the database features available in Raiser's Edge. Some functions are only available in one view or the other."
- Title: [How can i better collect data through RE NXT?](https://www.g2.com/discussions/how-can-i-better-collect-data-through-re-nxt) — 2 comments, 1 upvote
  > **Top comment:** "Hi Katelyn,

I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand..."
- Title: [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) — 1 comment
  > **Top comment:** "It's a database software for non-profit organizations to track donors and donor information"

### Zeffy

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackbaud-raiser-s-edge-nxt-vs-zeffy)