G2 reviewers report that Blackbaud Raiser's Edge NXT excels in overall user satisfaction, boasting a significantly higher G2 Score compared to LiveImpact. Users appreciate features like the one-page user interface that presents information clearly, making it easier for fundraisers to navigate and utilize the platform effectively.
Users say that LiveImpact shines in customer support, with many praising the responsive service and the ability to customize the software to meet unique needs. One user highlighted how the team went above and beyond during onboarding, ensuring that the system was tailored to their requirements even after launch.
Reviewers mention that Blackbaud Raiser's Edge NXT offers robust integration capabilities, allowing users to track the effectiveness of their fundraising appeals. This feature is particularly beneficial for organizations looking to optimize their outreach efforts, as noted by users who find the Web View user-friendly and visually appealing.
According to verified reviews, LiveImpact is favored for its ease of use, with users reporting a more intuitive experience. The software's ability to keep donor bases organized and facilitate communication is frequently highlighted, making it a strong choice for smaller organizations.
G2 reviewers report that while Blackbaud Raiser's Edge NXT has a wealth of features, some users find it challenging to configure the software to fit their specific workflows. This can lead to a steeper learning curve compared to LiveImpact, which is often described as more straightforward to set up and manage.
Users say that Blackbaud Raiser's Edge NXT has a larger market presence, which can be advantageous for organizations seeking a widely recognized solution. However, this also means that smaller organizations might find LiveImpact's tailored approach and dedicated support more aligned with their needs, as evidenced by long-term users who appreciate the robust systems developed with the help of LiveImpact's support team.
Pricing
Entry-Level Pricing
Blackbaud Raiser's Edge NXT
No pricing available
LiveImpact
No pricing available
Free Trial
Blackbaud Raiser's Edge NXT
No trial information available
LiveImpact
No trial information available
Ratings
Meets Requirements
7.8
451
9.3
12
Ease of Use
7.5
531
9.2
12
Ease of Setup
7.2
272
8.1
9
Ease of Admin
7.5
212
9.3
9
Quality of Support
7.5
426
10.0
12
Has the product been a good partner in doing business?
What is the difference between Raiser's Edge and Raiser's Edge NXT?
2 Comments
CP
NXT provides a web interface along with all of the database features available in Raiser's Edge. Some functions are only available in one view or the other.Read more
How can i better collect data through RE NXT?
2 Comments
DD
Hi Katelyn,
I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand...Read more
What is Raiser's Edge NXT?
1 Comment
TS
It's a database software for non-profit organizations to track donors and donor informationRead more
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