G2 reviewers report that Blackbaud Raiser's Edge NXT excels in overall user satisfaction, boasting a significantly higher G2 Score compared to DonorView. Users appreciate features like the one-page user interface that presents information clearly, making it easier for fundraisers to navigate and utilize the platform effectively.
Users say that DonorView stands out for its exceptional customer support, with many praising the prompt and useful assistance provided by the support team. This level of service is particularly beneficial for new users who may need guidance during the initial setup and usage of the software.
Reviewers mention that Blackbaud Raiser's Edge NXT offers robust integration capabilities, allowing users to track the effectiveness of their fundraising appeals. The ability to organize data into multiple tiles on records helps declutter custom fields, making it easier to find grouped information.
According to verified reviews, DonorView is praised for its user-friendly design, likened to a spreadsheet layout that simplifies navigation. Users appreciate the ease of clicking through the interface, which resembles a pre-made Salesforce instance without the extensive setup, making it accessible for small businesses.
G2 reviewers highlight that while Blackbaud Raiser's Edge NXT has a wealth of features, it sometimes struggles with customization, which can limit its adaptability to specific organizational workflows. This is contrasted by DonorView's widespread capabilities, which users describe as a one-stop shop for various fundraising needs, including text-to-give and event tracking.
Users report that DonorView outperforms Blackbaud Raiser's Edge NXT in areas like reporting and automation, with many noting the platform's ability to generate detailed reports and automate processes effectively. This functionality is particularly appealing for organizations looking to streamline their operations and enhance their fundraising strategies.
Pricing
Entry-Level Pricing
Blackbaud Raiser's Edge NXT
No pricing available
DonorView
No pricing available
Free Trial
Blackbaud Raiser's Edge NXT
No trial information available
DonorView
No trial information available
Ratings
Meets Requirements
7.8
455
8.5
23
Ease of Use
7.5
535
7.8
24
Ease of Setup
7.2
275
7.4
14
Ease of Admin
7.4
213
8.3
13
Quality of Support
7.5
430
8.9
22
Has the product been a good partner in doing business?
What is the difference between Raiser's Edge and Raiser's Edge NXT?
2 Comments
CP
NXT provides a web interface along with all of the database features available in Raiser's Edge. Some functions are only available in one view or the other.Read more
How can i better collect data through RE NXT?
2 Comments
DD
Hi Katelyn,
I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand...Read more
What is Raiser's Edge NXT?
1 Comment
TS
It's a database software for non-profit organizations to track donors and donor informationRead more
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