# Blackbaud Raiser's Edge NXT vs DonorSnap Comparison --- ## AI Generated Summary - **G2 reviewers report** that Blackbaud Raiser's Edge NXT excels in overall user satisfaction, boasting a significantly higher G2 Score compared to DonorSnap. Users appreciate features like the **one-page user interface** that presents information clearly, making it easier for fundraisers to navigate and utilize the platform effectively. - **Users say** that DonorSnap shines in its **ease of setup** and implementation, with many finding it intuitive and quick to get started. Reviewers highlight the platform's **help videos** and responsive customer support, which have been crucial for teams launching new development departments. - **According to verified reviews** , Blackbaud Raiser's Edge NXT offers robust integration capabilities, allowing users to track the effectiveness of their fundraising appeals. This feature is particularly praised by front-line fundraisers who find the **Web View** user-friendly and visually appealing. - **Reviewers mention** that while DonorSnap has a higher star rating, it has fewer recent reviews, which may affect the reliability of its feedback. However, users still commend its **personalization options** and the variety of reports available, which help organizations tailor their fundraising strategies. - **G2 reviewers highlight** that Blackbaud Raiser's Edge NXT, despite its higher overall satisfaction, faces challenges in user experience compared to DonorSnap. Some users have noted that it can be less intuitive than expected, particularly when it comes to customizing workflows and managing data. - **Users report** that DonorSnap's customer support is a standout feature, with many praising the **timely responses** and helpfulness of the support team. This has made a significant difference for organizations needing assistance during their initial setup and ongoing use of the software. | | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **Star Rating** | 3.9 out of 5 | 4.2 out of 5 | | **Total Reviews** | 622 | 128 | | **Largest Market Segment** | Mid-Market (49.0% of reviews) | Small-Business (91.3% of reviews) | | **Entry Level Price** | No pricing available | $50.00 | --- ## Top Pros & Cons ### Blackbaud Raiser's Edge NXT Pros: - Ease of Use (69 reviews) - Intuitive (30 reviews) Cons: - Missing Features (34 reviews) - Database Issues (19 reviews) ### DonorSnap Pros: - Access Ease (1 reviews) - Campaign Management (1 reviews) Cons: - Learning Curve (1 reviews) - Not Intuitive (1 reviews) --- ## Ratings Comparison | Rating | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **Meets Requirements** | 7.8 (457 reviews) | 8.3 (120 reviews) | | **Ease of Use** | 7.5 (538 reviews) | 7.8 (120 reviews) | | **Ease of Setup** | 7.2 (278 reviews) | 8.2 (83 reviews) | | **Ease of Admin** | 7.4 (214 reviews) | 8.2 (88 reviews) | | **Quality of Support** | 7.5 (432 reviews) | 8.7 (112 reviews) | | **Has the product been a good partner in doing business?** | 7.5 (209 reviews) | 8.9 (86 reviews) | | **Product Direction (% positive)** | 7.1 (456 reviews) | 7.9 (119 reviews) | --- ## Pricing ### Blackbaud Raiser's Edge NXT #### Entry-Level Pricing No pricing available #### Free Trial No information available ### DonorSnap #### Entry-Level Pricing Plan: Up to 1,000 Contacts Price: $50.00 Description: All features included, unlimited users, unlimited support. Key Features: - QuickBooks Desktop and Online integration - Online Donation Forms - Mass Email and Automation Tools [Browse all 6 editions](https://www.g2.com/products/donorsnap/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Blackbaud Raiser's Edge NXT** | 6.6/10 | 160 | | **DonorSnap** | 8.1/10 | 13 | #### Administration | Feature | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **Reporting** | 7.2 (151 reviews) | 8.1 (9 reviews) | | **Interaction Tracking** | 7.6 (147 reviews) | 8.5 (9 reviews) | | **Automation** | 6.4 (142 reviews) | 7.4 (7 reviews) | | **Donor Profiles** | 8.2 (151 reviews) | 8.7 (9 reviews) | #### Fundraising | Feature | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **Campaign Management** | 7.4 (137 reviews) | 7.7 (5 reviews) | | **Online Donation Portal** | 6.7 (126 reviews) | Not enough data | | **Event Planning** | 6.0 (128 reviews) | Not enough data | | **Recurring Donations** | 7.1 (139 reviews) | Not enough data | | **Peer-to-peer Fundraising** | 5.4 (111 reviews) | Feature Not Available | | **Mobile Capabilities** | 6.9 (128 reviews) | Not enough data | #### Marketing | Feature | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **Email Marketing** | 5.8 (128 reviews) | Not enough data | | **Direct Mail Tools** | 5.5 (119 reviews) | Not enough data | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Blackbaud Raiser's Edge NXT** | 7.1/10 | 166 | | **DonorSnap** | 8.7/10 | 9 | #### Administration | Feature | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **User Dashboard** | 7.6 (150 reviews) | 8.3 (5 reviews) | | **Donor Profiles** | 8.2 (154 reviews) | 9.2 (8 reviews) | | **Reporting** | 7.3 (149 reviews) | 9.0 (7 reviews) | | **Templates** | 6.1 (129 reviews) | 8.3 (6 reviews) | | **Customization** | 6.6 (140 reviews) | 8.3 (6 reviews) | #### Donor Management | Feature | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **Moves Management** | 7.2 (137 reviews) | Not enough data | | **Pledge Tracking** | 7.2 (139 reviews) | Not enough data | | **E-Document Storage** | 6.9 (132 reviews) | Not enough data | | **Acknowledgments & Communications** | 6.5 (141 reviews) | 9.3 (5 reviews) | #### Interoperability | Feature | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **Event Tracking** | 6.6 (131 reviews) | Not enough data | | **Gift Tracking** | 8.2 (141 reviews) | Not enough data | | **Fund Accounting** | 6.9 (130 reviews) | Not enough data | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Blackbaud Raiser's Edge NXT** | 6.2/10 | 116 | | **DonorSnap** | N/A | N/A | #### Constituent Management | Feature | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **Constituent Profiles** | 8.0 (110 reviews) ✓ Verified | Not enough data | | **Online Portal** | 5.9 (93 reviews) | Feature Not Available | | **Donor Communications** | 6.1 (98 reviews) ✓ Verified | Not enough data | #### Marketing Automation | Feature | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **Email Marketing** | 5.8 (97 reviews) ✓ Verified | Not enough data | | **Lead Management** | 5.8 (88 reviews) ✓ Verified | Not enough data | | **Campaign Management** | 6.5 (92 reviews) ✓ Verified | Not enough data | | **Marketing ROI Analytics** | 5.6 (85 reviews) ✓ Verified | Feature Not Available | #### Workflow Automation | Feature | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **Donor Prospecting** | 6.3 (95 reviews) ✓ Verified | Not enough data | | **Data Entry** | 7.0 (106 reviews) ✓ Verified | Not enough data | | **Task Delegation** | 5.8 (90 reviews) ✓ Verified | Not enough data | #### Reporting & Analytics | Feature | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **Reporting** | 6.6 (103 reviews) ✓ Verified | Not enough data | | **Dashboards** | 6.7 (102 reviews) ✓ Verified | Not enough data | | **Automated Reports** | 5.9 (94 reviews) ✓ Verified | Not enough data | #### Integrations | Feature | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **Accounting** | 5.8 (80 reviews) | Not enough data | | **Fundraising** | 7.1 (99 reviews) ✓ Verified | Not enough data | | **Grant Management** | 5.7 (80 reviews) | Not enough data | | **Sales POS** | 4.6 (72 reviews) | Feature Not Available | #### Agentic AI - Nonprofit CRM | Feature | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Feature Not Available | --- ## Categories **Shared Categories (3):** [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising) **Unique to Blackbaud Raiser's Edge NXT (2):** [Nonprofit Payment Gateway Software](https://www.g2.com/categories/nonprofit-payment-gateway), [Donor Prospect Research Software](https://www.g2.com/categories/donor-prospect-research) **Unique to DonorSnap (1):** [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit) --- ## Reviewer Demographics ### By Company Size | Segment | Blackbaud Raiser's Edge NXT | DonorSnap | |---|---|---| | **Small-Business** | 40.6% | 91.3% | | **Mid-Market** | 49.0% | 7.9% | | **Enterprise** | 10.4% | 0.8% | ### By Industry #### Blackbaud Raiser's Edge NXT - **Non-Profit Organization Management:** 34.4% - **Higher Education:** 19.7% - **Hospital & Health Care:** 7.8% - **Fund-Raising:** 6.7% - **Education Management:** 6.0% - **Primary/Secondary Education:** 4.9% - **Religious Institutions:** 2.3% - **Museums and Institutions:** 2.1% - **Individual & Family Services:** 1.6% - **Accounting:** 1.5% - **Other:** 12.9% #### DonorSnap - **Non-Profit Organization Management:** 57.6% - **Fund-Raising:** 5.6% - **Education Management:** 4.8% - **Religious Institutions:** 4.0% - **Individual & Family Services:** 3.2% - **Music:** 3.2% - **Civic & Social Organization:** 2.4% - **Accounting:** 1.6% - **Environmental Services:** 1.6% - **Hospital & Health Care:** 1.6% - **Other:** 14.4% --- ## Alternatives ### Alternatives to Blackbaud Raiser's Edge NXT - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (900 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (416 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews) - [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (80 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2152 reviews) - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews) - [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (478 reviews) ### Alternatives to DonorSnap - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (900 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (416 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2152 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [DonorDock](https://www.g2.com/products/donordock/reviews) — 4.8/5 stars (151 reviews) - [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (478 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1497 reviews) --- ## Top Discussions ### Blackbaud Raiser's Edge NXT - Title: [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) — 2 comments > **Top comment:** "NXT provides a web interface along with all of the database features available in Raiser's Edge. Some functions are only available in one view or the other." - Title: [How can i better collect data through RE NXT?](https://www.g2.com/discussions/how-can-i-better-collect-data-through-re-nxt) — 2 comments, 1 upvote > **Top comment:** "Hi Katelyn, I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand..." - Title: [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) — 1 comment > **Top comment:** "It's a database software for non-profit organizations to track donors and donor information" ### DonorSnap - Title: [What is the best way to use DonorSnap for reaching donors within the program?](https://www.g2.com/discussions/28787-what-is-the-best-way-to-use-donorsnap-for-reaching-donors-within-the-program) — 1 comment > **Top comment:** "The best to use DonorSnap to reach donors would be through a mass email campaign. " - Title: [What does it cost to have your convert our data and load it into DonorSnap?](https://www.g2.com/discussions/conversion-bcf7de57-ff3a-49d4-bd89-9be57e7a1631) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "For most organizations, there is no additional charge to complete your data conversion. However, the answer is dependent upon the data your provide and how..." - Title: [How long does data conversion usually take?](https://www.g2.com/discussions/conversion-93f70fc9-38f9-47a0-b9e8-22793aa5da13) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We generally quote 5-10 business days but usually average 3-4 days from the time we get all of the data and answers to questions relating to your specific..." - Title: [What systems can you convert data into DonorSnap from?](https://www.g2.com/discussions/conversion) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The most common data we see from customers is Excel, Quickbooks, eTapestry, DonorPerfect, Giftworks, Access and Raisers Edge. However we have also converted..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackbaud-raiser-s-edge-nxt-vs-donorsnap)