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Compare Blackbaud Raiser's Edge NXT and CommunitySuite 
Featured Products
At a Glance
Market Segments
Mid-Market (49.7% of reviews)
Small-Business (96.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Blackbaud Raiser's Edge NXT
Star Rating
(604)3.9 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Blackbaud Raiser's Edge NXTCommunitySuite
Star Rating
(29)4.4 out of 5
Market Segments
Small-Business (96.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CommunitySuiteSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Blackbaud Raiser's Edge NXT excels in overall user satisfaction, reflected in its higher G2 Score compared to CommunitySuite. Users appreciate the one-page user interface that presents information clearly, making it easier for fundraisers to navigate and utilize the platform effectively.
- According to verified reviews, CommunitySuite shines in its financial management capabilities, with users noting that it streamlines routine tasks like fund statements and grant processing. This efficiency is particularly beneficial for smaller organizations looking for a user-friendly solution.
- Users say that Blackbaud Raiser's Edge NXT offers robust integration options, allowing organizations to track the effectiveness of their fundraising appeals. The Web View feature is highlighted as user-friendly and visually appealing, enhancing the experience for front-line fundraisers.
- Reviewers mention that CommunitySuite's support team is incredibly responsive and helpful, which is a significant advantage for users who may need assistance during implementation or day-to-day operations. This level of support can be crucial for organizations that rely heavily on their software for financial management.
- G2 reviewers highlight that while Blackbaud Raiser's Edge NXT has a more extensive feature set, it sometimes struggles with customization, as users have noted challenges in tailoring the software to their specific workflows. In contrast, CommunitySuite is praised for its ease of use after initial training, making it accessible for new users.
- According to recent user feedback, Blackbaud Raiser's Edge NXT has a larger user base and more reviews, indicating a broader market presence. However, CommunitySuite's users report a higher satisfaction with its quality of support and product direction, suggesting that smaller organizations may find a better fit with CommunitySuite's focused offerings.
Pricing
Entry-Level Pricing
Blackbaud Raiser's Edge NXT
No pricing availableCommunitySuite
No pricing availableFree Trial
Blackbaud Raiser's Edge NXT
No trial information availableCommunitySuite
No trial information availableRatings
Meets Requirements
7.8
445
8.6
26
Ease of Use
7.5
525
8.2
26
Ease of Setup
7.2
267
7.6
18
Ease of Admin
7.5
212
7.8
10
Quality of Support
7.5
420
9.0
26
Has the product been a good partner in doing business?
7.6
206
9.1
11
Product Direction (% positive)
7.1
445
9.6
26
Features by Category
General Ledger
Not enough data
8.5
13
Not enough data
7.7
13
Not enough data
9.0
14
Accounts Receivable
Not enough data
Feature Not Available
Not enough data
8.6
13
Not enough data
Feature Not Available
Accounts Payable
Not enough data
8.6
13
Not enough data
8.6
13
Not enough data
Feature Not Available
Administration
7.2
147
Not enough data
7.6
142
Not enough data
6.3
140
Not enough data
8.2
148
Not enough data
Fundraising
7.4
135
Not enough data
6.6
123
Not enough data
6.0
125
Not enough data
7.1
136
Not enough data
5.4
111
Not enough data
6.9
127
Not enough data
Marketing
5.8
126
Not enough data
5.6
118
Not enough data
Administration
7.6
147
Feature Not Available
8.1
146
8.6
13
7.3
145
8.3
14
6.0
128
8.1
13
6.5
137
8.2
13
Donor Management
7.1
134
7.6
13
7.2
136
8.1
12
6.9
130
9.0
13
6.6
135
8.3
13
Interoperability
6.6
128
7.2
13
8.1
139
8.7
13
7.0
129
9.1
13
Constituent Management
7.9
107
|
Verified
8.8
8
5.9
92
8.3
8
6.2
97
|
Verified
8.0
9
Marketing Automation
5.7
96
|
Verified
5.8
8
5.8
88
|
Verified
6.7
8
6.5
92
|
Verified
7.9
8
5.6
85
|
Verified
Feature Not Available
Workflow Automation
6.2
94
|
Verified
7.5
8
7.0
103
|
Verified
9.2
8
5.8
89
|
Verified
7.7
8
Reporting & Analytics
6.6
101
|
Verified
8.3
9
6.7
101
|
Verified
7.8
9
5.8
92
|
Verified
8.0
9
Integrations
5.7
79
8.3
9
7.1
98
|
Verified
7.7
8
5.7
80
Feature Not Available
4.6
72
6.7
7
Agentic AI - Nonprofit CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Blackbaud Raiser's Edge NXT and CommunitySuite are categorized as Donor Management and Nonprofit CRM
Unique Categories
Blackbaud Raiser's Edge NXT is categorized as Nonprofit Payment Gateway, Donor Prospect Research, and Fundraising
CommunitySuite is categorized as Nonprofit Accounting
Reviews
Reviewers' Company Size
Blackbaud Raiser's Edge NXT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CommunitySuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
33.6%
Higher Education
20.1%
Hospital & Health Care
7.8%
Fund-Raising
6.8%
Education Management
6.2%
Other
25.5%
Non-Profit Organization Management
65.5%
Philanthropy
6.9%
Financial Services
6.9%
Accounting
6.9%
Retail
3.4%
Other
10.3%
Alternatives
Discussions
What is the difference between Raiser's Edge and Raiser's Edge NXT?
2 Comments
LG
Raiser's Edge is no longer a supported product by Blackbaud. Raiser's Edge NXT is an updated suite of products sold by Blackbaud. The combination can vary...Read more
How can i better collect data through RE NXT?
2 Comments
DD
Hi Katelyn,
I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand...Read more
What is Raiser's Edge NXT?
1 Comment
TS
It's a database software for non-profit organizations to track donors and donor informationRead more
CommunitySuite has no discussions with answers
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