# Blackbaud Raiser's Edge NXT vs CommunitySuite Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Blackbaud Raiser's Edge NXT excels in overall user satisfaction, reflected in its higher G2 Score compared to CommunitySuite. Users appreciate the **one-page user interface** that presents information clearly, making it easier for fundraisers to navigate and utilize the platform effectively.
- **According to verified reviews** , CommunitySuite shines in its financial management capabilities, with users noting that it **streamlines routine tasks** like fund statements and grant processing. This efficiency is particularly beneficial for smaller organizations looking for a user-friendly solution.
- **Users say** that Blackbaud Raiser's Edge NXT offers robust integration options, allowing organizations to track the effectiveness of their fundraising appeals. The **Web View** feature is highlighted as user-friendly and visually appealing, enhancing the experience for front-line fundraisers.
- **Reviewers mention** that CommunitySuite's support team is incredibly responsive and helpful, which is a significant advantage for users who may need assistance during implementation or day-to-day operations. This level of support can be crucial for organizations that rely heavily on their software for financial management.
- **G2 reviewers highlight** that while Blackbaud Raiser's Edge NXT has a more extensive feature set, it sometimes struggles with customization, as users have noted challenges in tailoring the software to their specific workflows. In contrast, CommunitySuite is praised for its **ease of use** after initial training, making it accessible for new users.
- **According to recent user feedback** , Blackbaud Raiser's Edge NXT has a larger user base and more reviews, indicating a broader market presence. However, CommunitySuite's users report a higher satisfaction with its **quality of support** and product direction, suggesting that smaller organizations may find a better fit with CommunitySuite's focused offerings.



| | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 622 | 29 | 
| **Largest Market Segment** | Mid-Market (49.0% of reviews) | Small-Business (96.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Blackbaud Raiser's Edge NXT

Pros:
- Ease of Use (69 reviews)
- Intuitive (30 reviews)

Cons:
- Missing Features (34 reviews)
- Database Issues (19 reviews)

### CommunitySuite

Pros:
- Ease of Use (3 reviews)
- Customer Support (2 reviews)

Cons:
- Missing Features (2 reviews)
- CRM Limitations (1 reviews)

---
## Ratings Comparison
| Rating | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
  | **Meets Requirements** | 7.8 (457 reviews) | 8.6 (26 reviews) | 
  | **Ease of Use** | 7.5 (538 reviews) | 8.2 (26 reviews) | 
  | **Ease of Setup** | 7.2 (278 reviews) | 7.6 (18 reviews) | 
  | **Ease of Admin** | 7.4 (214 reviews) | 7.8 (10 reviews) | 
  | **Quality of Support** | 7.5 (432 reviews) | 9.0 (26 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.5 (209 reviews) | 9.1 (11 reviews) | 
  | **Product Direction (% positive)** | 7.1 (456 reviews) | 9.6 (26 reviews) | 

---
## Pricing

### Blackbaud Raiser's Edge NXT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### CommunitySuite

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Nonprofit Accounting

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | N/A | N/A |
| **CommunitySuite** | 8.5/10 | 14 |

#### General Ledger

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Journal Entries** | Not enough data | 8.5 (13 reviews) | 
| **Tags / Dimensions** | Not enough data | 7.7 (13 reviews) | 
| **Audit Trail** | Not enough data | 9.0 (14 reviews) | 

#### Accounts Receivable

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Invoice Customization** | Not enough data | Feature Not Available | 
| **AR Automation** | Not enough data | 8.6 (13 reviews) | 
| **Collections Automation** | Not enough data | Feature Not Available | 

#### Accounts Payable

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **AP Automation** | Not enough data | 8.6 (13 reviews) | 
| **Payment Processing** | Not enough data | 8.6 (13 reviews) | 
| **Purchase Orders** | Not enough data | Feature Not Available | 

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | 6.6/10 | 160 |
| **CommunitySuite** | N/A | N/A |

#### Administration

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Reporting** | 7.2 (151 reviews) | Not enough data | 
| **Interaction Tracking** | 7.6 (147 reviews) | Not enough data | 
| **Automation** | 6.4 (142 reviews) | Not enough data | 
| **Donor Profiles** | 8.2 (151 reviews) | Not enough data | 

#### Fundraising

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Campaign Management** | 7.4 (137 reviews) | Not enough data | 
| **Online Donation Portal** | 6.7 (126 reviews) | Not enough data | 
| **Event Planning** | 6.0 (128 reviews) | Not enough data | 
| **Recurring Donations** | 7.1 (139 reviews) | Not enough data | 
| **Peer-to-peer Fundraising** | 5.4 (111 reviews) | Not enough data | 
| **Mobile Capabilities** | 6.9 (128 reviews) | Not enough data | 

#### Marketing

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Email Marketing** | 5.8 (128 reviews) | Not enough data | 
| **Direct Mail Tools** | 5.5 (119 reviews) | Not enough data | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | 7.1/10 | 166 |
| **CommunitySuite** | 8.3/10 | 14 |

#### Administration

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **User Dashboard** | 7.6 (150 reviews) | Feature Not Available | 
| **Donor Profiles** | 8.2 (154 reviews) | 8.6 (13 reviews) | 
| **Reporting** | 7.3 (149 reviews) | 8.3 (14 reviews) | 
| **Templates** | 6.1 (129 reviews) | 8.1 (13 reviews) | 
| **Customization** | 6.6 (140 reviews) | 8.2 (13 reviews) | 

#### Donor Management

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Moves Management** | 7.2 (137 reviews) | 7.6 (13 reviews) | 
| **Pledge Tracking** | 7.2 (139 reviews) | 8.1 (12 reviews) | 
| **E-Document Storage** | 6.9 (132 reviews) | 9.0 (13 reviews) | 
| **Acknowledgments & Communications** | 6.5 (141 reviews) | 8.3 (13 reviews) | 

#### Interoperability

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Event Tracking** | 6.6 (131 reviews) | 7.2 (13 reviews) | 
| **Gift Tracking** | 8.2 (141 reviews) | 8.7 (13 reviews) | 
| **Fund Accounting** | 6.9 (130 reviews) | 9.1 (13 reviews) | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | 6.2/10 | 116 |
| **CommunitySuite** | 7.8/10 | 9 |

#### Constituent Management

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Constituent Profiles** | 8.0 (110 reviews) ✓ Verified | 8.8 (8 reviews) | 
| **Online Portal** | 5.9 (93 reviews) | 8.3 (8 reviews) | 
| **Donor Communications** | 6.1 (98 reviews) ✓ Verified | 8.0 (9 reviews) | 

#### Marketing Automation

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Email Marketing** | 5.8 (97 reviews) ✓ Verified | 5.8 (8 reviews) | 
| **Lead Management** | 5.8 (88 reviews) ✓ Verified | 6.7 (8 reviews) | 
| **Campaign Management** | 6.5 (92 reviews) ✓ Verified | 7.9 (8 reviews) | 
| **Marketing ROI Analytics** | 5.6 (85 reviews) ✓ Verified | Feature Not Available | 

#### Workflow Automation

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Donor Prospecting** | 6.3 (95 reviews) ✓ Verified | 7.5 (8 reviews) | 
| **Data Entry** | 7.0 (106 reviews) ✓ Verified | 9.2 (8 reviews) | 
| **Task Delegation** | 5.8 (90 reviews) ✓ Verified | 7.7 (8 reviews) | 

#### Reporting & Analytics

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Reporting** | 6.6 (103 reviews) ✓ Verified | 8.3 (9 reviews) | 
| **Dashboards** | 6.7 (102 reviews) ✓ Verified | 7.8 (9 reviews) | 
| **Automated Reports** | 5.9 (94 reviews) ✓ Verified | 8.0 (9 reviews) | 

#### Integrations

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Accounting** | 5.8 (80 reviews) | 8.3 (9 reviews) | 
| **Fundraising** | 7.1 (99 reviews) ✓ Verified | 7.7 (8 reviews) | 
| **Grant Management** | 5.7 (80 reviews) | Feature Not Available | 
| **Sales POS** | 4.6 (72 reviews) | 6.7 (7 reviews) | 

#### Agentic AI - Nonprofit CRM

| Feature | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm)

**Unique to Blackbaud Raiser's Edge NXT (3):** [Nonprofit Payment Gateway Software](https://www.g2.com/categories/nonprofit-payment-gateway), [Donor Prospect Research Software](https://www.g2.com/categories/donor-prospect-research), [Fundraising Software](https://www.g2.com/categories/fundraising)

**Unique to CommunitySuite (1):** [Nonprofit Accounting Software](https://www.g2.com/categories/nonprofit-accounting-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Blackbaud Raiser's Edge NXT | CommunitySuite | 
|---|---|---|
| **Small-Business** | 40.6% | 96.6% | 
| **Mid-Market** | 49.0% | 3.4% | 
| **Enterprise** | 10.4% | 0% | 

### By Industry

#### Blackbaud Raiser's Edge NXT

- **Non-Profit Organization Management:** 34.4%
- **Higher Education:** 19.7%
- **Hospital & Health Care:** 7.8%
- **Fund-Raising:** 6.7%
- **Education Management:** 6.0%
- **Primary/Secondary Education:** 4.9%
- **Religious Institutions:** 2.3%
- **Museums and Institutions:** 2.1%
- **Individual & Family Services:** 1.6%
- **Accounting:** 1.5%
- **Other:** 12.9%

#### CommunitySuite

- **Non-Profit Organization Management:** 65.5%
- **Philanthropy:** 6.9%
- **Financial Services:** 6.9%
- **Accounting:** 6.9%
- **Retail:** 3.4%
- **Museums and Institutions:** 3.4%
- **Information Technology and Services:** 3.4%
- **Civic & Social Organization:** 3.4%

---
## Alternatives

### Alternatives to Blackbaud Raiser's Edge NXT

- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.4/5 stars (281 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (899 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (415 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2145 reviews)
- [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (80 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (478 reviews)

### Alternatives to CommunitySuite

- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (899 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4854 reviews)
- [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4262 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1493 reviews)
- [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) — 4.4/5 stars (398 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2145 reviews)
- [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1671 reviews)
- [Zeffy](https://www.g2.com/products/zeffy/reviews) — 4.9/5 stars (1023 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews)

---
## Top Discussions

### Blackbaud Raiser's Edge NXT

- Title: [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) — 2 comments
  > **Top comment:** "NXT provides a web interface along with all of the database features available in Raiser's Edge. Some functions are only available in one view or the other."
- Title: [How can i better collect data through RE NXT?](https://www.g2.com/discussions/how-can-i-better-collect-data-through-re-nxt) — 2 comments, 1 upvote
  > **Top comment:** "Hi Katelyn,

I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand..."
- Title: [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) — 1 comment
  > **Top comment:** "It's a database software for non-profit organizations to track donors and donor information"

### CommunitySuite

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackbaud-raiser-s-edge-nxt-vs-communitysuite)