# Blackbaud Raiser's Edge NXT vs CiviCRM Comparison --- ## AI Generated Summary - **G2 reviewers report** that Blackbaud Raiser's Edge NXT excels in user experience, particularly with its **one-page user interface** that presents information clearly. This design is appreciated for its ability to declutter custom fields, making it easier for users to find grouped information quickly. - **Users say** CiviCRM stands out for its **customizability and flexibility** , allowing organizations to scale their database size and user base without incurring additional costs. This is particularly beneficial for larger organizations, as highlighted by users managing over a million records. - **Reviewers mention** that Blackbaud Raiser's Edge NXT offers strong integration capabilities, enabling users to track the effectiveness of their fundraising appeals. This feature is particularly attractive for front-line fundraisers who need to assess their outreach efforts effectively. - **According to verified reviews** , CiviCRM is praised for its **open-source nature** , which allows for significant customization and control over the platform. Users appreciate the support from the CiviCRM community, which can assist in tailoring the software to specific needs. - **G2 reviewers highlight** that Blackbaud Raiser's Edge NXT has a more streamlined setup process, with a user-friendly **Web View** that enhances the overall experience for fundraisers. This ease of use is a significant advantage for organizations looking to onboard new users quickly. - **Users report** that while CiviCRM offers robust features for **donor communications and data entry** , it may require more technical expertise to fully leverage its capabilities compared to Blackbaud Raiser's Edge NXT, which is designed to be more intuitive for everyday users. | | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **Star Rating** | 3.9 out of 5 | 3.9 out of 5 | | **Total Reviews** | 621 | 84 | | **Largest Market Segment** | Mid-Market (49.1% of reviews) | Small-Business (88.1% of reviews) | | **Entry Level Price** | No pricing available | Open Source License | --- ## Top Pros & Cons ### Blackbaud Raiser's Edge NXT Pros: - Ease of Use (69 reviews) - Intuitive (30 reviews) Cons: - Missing Features (34 reviews) - Database Issues (19 reviews) ### CiviCRM **Not enough data** --- ## Ratings Comparison | Rating | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **Meets Requirements** | 7.8 (457 reviews) | 7.8 (40 reviews) | | **Ease of Use** | 7.5 (538 reviews) | 6.8 (39 reviews) | | **Ease of Setup** | 7.2 (278 reviews) | 5.9 (29 reviews) | | **Ease of Admin** | 7.4 (214 reviews) | 7.1 (30 reviews) | | **Quality of Support** | 7.5 (432 reviews) | 7.0 (35 reviews) | | **Has the product been a good partner in doing business?** | 7.5 (209 reviews) | 7.8 (29 reviews) | | **Product Direction (% positive)** | 7.1 (456 reviews) | 8.0 (41 reviews) | --- ## Pricing ### Blackbaud Raiser's Edge NXT #### Entry-Level Pricing No pricing available #### Free Trial No information available ### CiviCRM #### Entry-Level Pricing Plan: Open Source Price: Open Source License [Learn more about CiviCRM](https://www.g2.com/products/civicrm/reviews) #### Free Trial No --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Blackbaud Raiser's Edge NXT** | 6.6/10 | 160 | | **CiviCRM** | N/A | N/A | #### Administration | Feature | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **Reporting** | 7.2 (151 reviews) | Not enough data | | **Interaction Tracking** | 7.6 (147 reviews) | Not enough data | | **Automation** | 6.4 (142 reviews) | Not enough data | | **Donor Profiles** | 8.2 (151 reviews) | Not enough data | #### Fundraising | Feature | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **Campaign Management** | 7.4 (137 reviews) | Not enough data | | **Online Donation Portal** | 6.7 (126 reviews) | Not enough data | | **Event Planning** | 6.0 (128 reviews) | Not enough data | | **Recurring Donations** | 7.1 (139 reviews) | Not enough data | | **Peer-to-peer Fundraising** | 5.4 (111 reviews) | Not enough data | | **Mobile Capabilities** | 6.9 (128 reviews) | Not enough data | #### Marketing | Feature | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **Email Marketing** | 5.8 (128 reviews) | Not enough data | | **Direct Mail Tools** | 5.5 (119 reviews) | Not enough data | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Blackbaud Raiser's Edge NXT** | 7.1/10 | 166 | | **CiviCRM** | N/A | N/A | #### Administration | Feature | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **User Dashboard** | 7.6 (150 reviews) | Not enough data | | **Donor Profiles** | 8.2 (154 reviews) | Not enough data | | **Reporting** | 7.3 (149 reviews) | Not enough data | | **Templates** | 6.1 (129 reviews) | Not enough data | | **Customization** | 6.6 (140 reviews) | Not enough data | #### Donor Management | Feature | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **Moves Management** | 7.2 (137 reviews) | Not enough data | | **Pledge Tracking** | 7.2 (139 reviews) | Not enough data | | **E-Document Storage** | 6.9 (132 reviews) | Not enough data | | **Acknowledgments & Communications** | 6.5 (141 reviews) | Not enough data | #### Interoperability | Feature | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **Event Tracking** | 6.6 (131 reviews) | Not enough data | | **Gift Tracking** | 8.2 (141 reviews) | Not enough data | | **Fund Accounting** | 6.9 (130 reviews) | Not enough data | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Blackbaud Raiser's Edge NXT** | 6.2/10 | 116 | | **CiviCRM** | 7.8/10 | 14 | #### Constituent Management | Feature | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **Constituent Profiles** | 8.0 (110 reviews) ✓ Verified | 8.8 (11 reviews) ✓ Verified | | **Online Portal** | 5.9 (93 reviews) | 8.0 (10 reviews) ✓ Verified | | **Donor Communications** | 6.1 (98 reviews) ✓ Verified | 8.5 (9 reviews) ✓ Verified | #### Marketing Automation | Feature | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **Email Marketing** | 5.8 (97 reviews) ✓ Verified | 8.3 (11 reviews) ✓ Verified | | **Lead Management** | 5.8 (88 reviews) ✓ Verified | 6.7 (5 reviews) ✓ Verified | | **Campaign Management** | 6.5 (92 reviews) ✓ Verified | 7.9 (8 reviews) ✓ Verified | | **Marketing ROI Analytics** | 5.6 (85 reviews) ✓ Verified | 6.7 (5 reviews) ✓ Verified | #### Workflow Automation | Feature | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **Donor Prospecting** | 6.3 (95 reviews) ✓ Verified | 7.3 (8 reviews) ✓ Verified | | **Data Entry** | 7.0 (106 reviews) ✓ Verified | 8.5 (11 reviews) ✓ Verified | | **Task Delegation** | 5.8 (90 reviews) ✓ Verified | 6.7 (5 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **Reporting** | 6.6 (103 reviews) ✓ Verified | 7.9 (7 reviews) ✓ Verified | | **Dashboards** | 6.7 (102 reviews) ✓ Verified | 7.7 (8 reviews) ✓ Verified | | **Automated Reports** | 5.9 (94 reviews) ✓ Verified | 8.1 (7 reviews) ✓ Verified | #### Integrations | Feature | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **Accounting** | 5.8 (80 reviews) | 7.0 (5 reviews) ✓ Verified | | **Fundraising** | 7.1 (99 reviews) ✓ Verified | 8.3 (8 reviews) ✓ Verified | | **Grant Management** | 5.7 (80 reviews) | Not enough data | | **Sales POS** | 4.6 (72 reviews) | Not enough data | #### Agentic AI - Nonprofit CRM | Feature | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Unique to Blackbaud Raiser's Edge NXT (4):** [Nonprofit Payment Gateway Software](https://www.g2.com/categories/nonprofit-payment-gateway), [Donor Prospect Research Software](https://www.g2.com/categories/donor-prospect-research), [Donor Management Software](https://www.g2.com/categories/donor-management), [Fundraising Software](https://www.g2.com/categories/fundraising) --- ## Reviewer Demographics ### By Company Size | Segment | Blackbaud Raiser's Edge NXT | CiviCRM | |---|---|---| | **Small-Business** | 40.7% | 88.1% | | **Mid-Market** | 49.1% | 9.5% | | **Enterprise** | 10.2% | 2.4% | ### By Industry #### Blackbaud Raiser's Edge NXT - **Non-Profit Organization Management:** 34.4% - **Higher Education:** 19.7% - **Hospital & Health Care:** 7.8% - **Fund-Raising:** 6.7% - **Education Management:** 6.0% - **Primary/Secondary Education:** 4.9% - **Religious Institutions:** 2.3% - **Museums and Institutions:** 2.1% - **Individual & Family Services:** 1.6% - **Accounting:** 1.5% - **Other:** 12.9% #### CiviCRM - **Non-Profit Organization Management:** 28.6% - **Public Relations and Communications:** 6.1% - **Health, Wellness and Fitness:** 6.1% - **Information Technology and Services:** 6.1% - **International Affairs:** 6.1% - **Computer Software:** 4.1% - **Fund-Raising:** 4.1% - **Broadcast Media:** 2.0% - **Civic & Social Organization:** 2.0% - **Commercial Real Estate:** 2.0% - **Other:** 32.7% --- ## Alternatives ### Alternatives to Blackbaud Raiser's Edge NXT - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.4/5 stars (271 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (894 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (425 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (408 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2077 reviews) - [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (79 reviews) - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews) - [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (478 reviews) ### Alternatives to CiviCRM - [InfoFlo Software](https://www.g2.com/products/infoflo-software/reviews) — 4.5/5 stars (94 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (425 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (894 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2077 reviews) - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4780 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1452 reviews) - [Zeffy](https://www.g2.com/products/zeffy/reviews) — 4.9/5 stars (942 reviews) - [NationBuilder](https://www.g2.com/products/nationbuilder/reviews) — 4.2/5 stars (108 reviews) --- ## Top Discussions ### Blackbaud Raiser's Edge NXT - Title: [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) — 2 comments > **Top comment:** "NXT provides a web interface along with all of the database features available in Raiser's Edge. Some functions are only available in one view or the other." - Title: [How can i better collect data through RE NXT?](https://www.g2.com/discussions/how-can-i-better-collect-data-through-re-nxt) — 2 comments, 1 upvote > **Top comment:** "Hi Katelyn, I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand..." - Title: [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) — 1 comment > **Top comment:** "It's a database software for non-profit organizations to track donors and donor information" ### CiviCRM - Title: [Do any of the reviewers of CiviCRM have integration with an ERP or Accounting solution (Quickbooks, Sage, Dynamics, etc.)?](https://www.g2.com/discussions/civicrm-with-erp-accounting) — 2 comments, 2 upvotes > **Top comment:** "CiviCRM comes with integration with QuickBooks via .iif (Intuit Interchange Format) files. Bookkeeping transactions can also be exported as .csv files and..." - Title: [Are there any courses available to help non-current-users become more familiar with the system?](https://www.g2.com/discussions/26017-are-there-any-courses-available-to-help-non-current-users-become-more-familiar-with-the-system) — 1 comment, 1 upvote > **Top comment:** "There are online classes offered through CIVICRM.org" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackbaud-raiser-s-edge-nxt-vs-civicrm)