# Blackbaud Raiser's Edge NXT vs CharityEngine Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Blackbaud Raiser's Edge NXT excels in overall user satisfaction, reflected in its higher G2 Scores across fundraising and donor management categories. Users appreciate the **one-page user interface** that presents information clearly, making it easier for fundraisers to navigate and utilize the platform effectively.
- **Users say** that CharityEngine shines in its customer support, with many praising the **attentive and knowledgeable implementation team**. Reviewers highlight the smooth transition from sales demo to implementation, noting the team's ability to quickly resolve issues and ensure a seamless experience.
- **Reviewers mention** that Blackbaud Raiser's Edge NXT offers robust integration capabilities, allowing users to track the effectiveness of their fundraising appeals. The platform's **Web View** is particularly noted for being user-friendly and visually appealing, which enhances the experience for front-line fundraisers.
- **According to verified reviews** , CharityEngine provides a more streamlined approach to launching email campaigns, enabling users to start campaigns quickly. This feature is especially beneficial for organizations looking to engage donors efficiently without extensive setup time.
- **G2 reviewers highlight** that while Blackbaud Raiser's Edge NXT has a strong feature set, it sometimes faces challenges in meeting specific workflow needs, with users mentioning configuration difficulties. In contrast, CharityEngine's flexibility in customization is often praised, allowing users to tailor the platform to their unique requirements.
- **Users report** that Blackbaud Raiser's Edge NXT has a wealth of features for donor management, including the ability to organize and sort data effectively. However, CharityEngine's focus on user experience and support makes it a compelling choice for smaller organizations that prioritize ease of use and quick assistance.



| | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 621 | 60 | 
| **Largest Market Segment** | Mid-Market (49.1% of reviews) | Small-Business (79.7% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Blackbaud Raiser's Edge NXT

Pros:
- Ease of Use (69 reviews)
- Intuitive (30 reviews)

Cons:
- Missing Features (34 reviews)
- Database Issues (19 reviews)

### CharityEngine

Pros:
- Customer Support (24 reviews)
- Staff Helpfulness (22 reviews)

Cons:
- Difficult Learning (8 reviews)
- Not User-Friendly (8 reviews)

---
## Ratings Comparison
| Rating | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
  | **Meets Requirements** | 7.8 (457 reviews) | 8.8 (55 reviews) | 
  | **Ease of Use** | 7.5 (538 reviews) | 7.6 (56 reviews) | 
  | **Ease of Setup** | 7.2 (278 reviews) | 7.3 (44 reviews) | 
  | **Ease of Admin** | 7.4 (214 reviews) | 8.2 (30 reviews) | 
  | **Quality of Support** | 7.5 (432 reviews) | 9.2 (55 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.5 (209 reviews) | 9.6 (30 reviews) | 
  | **Product Direction (% positive)** | 7.1 (456 reviews) | 10.0 (55 reviews) | 

---
## Pricing

### Blackbaud Raiser's Edge NXT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### CharityEngine

#### Entry-Level Pricing

Plan: Starter

Price: Contact Us

Description: Best for smaller nonprofits who want to streamline their operations. Includes 5 Users, up to 25k contacts, and 100k emails per month.

Key Features:
- CRM & Donor Management​
- Custom Donation Forms​
- Built-in Payment Processing

[Browse all 3 editions](https://www.g2.com/products/charityengine-charityengine/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | 6.6/10 | 160 |
| **CharityEngine** | 8.8/10 | 22 |

#### Administration

| Feature | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
| **Reporting** | 7.2 (151 reviews) | 8.5 (21 reviews) | 
| **Interaction Tracking** | 7.6 (147 reviews) | 8.8 (20 reviews) | 
| **Automation** | 6.4 (142 reviews) | 8.9 (18 reviews) | 
| **Donor Profiles** | 8.2 (151 reviews) | 9.3 (19 reviews) | 

#### Fundraising

| Feature | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
| **Campaign Management** | 7.4 (137 reviews) | 8.6 (19 reviews) | 
| **Online Donation Portal** | 6.7 (126 reviews) | 9.0 (19 reviews) | 
| **Event Planning** | 6.0 (128 reviews) | 8.2 (18 reviews) | 
| **Recurring Donations** | 7.1 (139 reviews) | 8.9 (19 reviews) | 
| **Peer-to-peer Fundraising** | 5.4 (111 reviews) | 8.1 (14 reviews) | 
| **Mobile Capabilities** | 6.9 (128 reviews) | 8.9 (16 reviews) | 

#### Marketing

| Feature | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
| **Email Marketing** | 5.8 (128 reviews) | 9.1 (19 reviews) | 
| **Direct Mail Tools** | 5.5 (119 reviews) | 9.0 (14 reviews) | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | 7.1/10 | 166 |
| **CharityEngine** | 8.7/10 | 24 |

#### Administration

| Feature | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
| **User Dashboard** | 7.6 (150 reviews) | 9.0 (21 reviews) | 
| **Donor Profiles** | 8.2 (154 reviews) | 8.9 (22 reviews) | 
| **Reporting** | 7.3 (149 reviews) | 8.6 (22 reviews) | 
| **Templates** | 6.1 (129 reviews) | 8.4 (22 reviews) | 
| **Customization** | 6.6 (140 reviews) | 8.5 (22 reviews) | 

#### Donor Management

| Feature | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
| **Moves Management** | 7.2 (137 reviews) | 8.2 (17 reviews) | 
| **Pledge Tracking** | 7.2 (139 reviews) | 8.5 (16 reviews) | 
| **E-Document Storage** | 6.9 (132 reviews) | Feature Not Available | 
| **Acknowledgments & Communications** | 6.5 (141 reviews) | 9.1 (22 reviews) | 

#### Interoperability

| Feature | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
| **Event Tracking** | 6.6 (131 reviews) | 8.5 (19 reviews) | 
| **Gift Tracking** | 8.2 (141 reviews) | 9.0 (21 reviews) | 
| **Fund Accounting** | 6.9 (130 reviews) | 9.0 (17 reviews) | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | 6.2/10 | 116 |
| **CharityEngine** | 8.4/10 | 52 |

#### Constituent Management

| Feature | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
| **Constituent Profiles** | 8.0 (110 reviews) ✓ Verified | 9.2 (38 reviews) | 
| **Online Portal** | 5.9 (93 reviews) | 8.1 (34 reviews) | 
| **Donor Communications** | 6.1 (98 reviews) ✓ Verified | 9.4 (34 reviews) | 

#### Marketing Automation

| Feature | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
| **Email Marketing** | 5.8 (97 reviews) ✓ Verified | 8.5 (39 reviews) | 
| **Lead Management** | 5.8 (88 reviews) ✓ Verified | 8.4 (28 reviews) | 
| **Campaign Management** | 6.5 (92 reviews) ✓ Verified | 8.8 (32 reviews) | 
| **Marketing ROI Analytics** | 5.6 (85 reviews) ✓ Verified | 8.7 (29 reviews) | 

#### Workflow Automation

| Feature | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
| **Donor Prospecting** | 6.3 (95 reviews) ✓ Verified | 8.2 (32 reviews) | 
| **Data Entry** | 7.0 (106 reviews) ✓ Verified | 8.7 (41 reviews) | 
| **Task Delegation** | 5.8 (90 reviews) ✓ Verified | 7.7 (20 reviews) | 

#### Reporting & Analytics

| Feature | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
| **Reporting** | 6.6 (103 reviews) ✓ Verified | 8.7 (40 reviews) | 
| **Dashboards** | 6.7 (102 reviews) ✓ Verified | 8.7 (36 reviews) | 
| **Automated Reports** | 5.9 (94 reviews) ✓ Verified | 8.8 (34 reviews) | 

#### Integrations

| Feature | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
| **Accounting** | 5.8 (80 reviews) | 8.6 (30 reviews) | 
| **Fundraising** | 7.1 (99 reviews) ✓ Verified | 8.4 (37 reviews) | 
| **Grant Management** | 5.7 (80 reviews) | 7.9 (25 reviews) | 
| **Sales POS** | 4.6 (72 reviews) | 7.9 (23 reviews) | 

#### Agentic AI - Nonprofit CRM

| Feature | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (16 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (17 reviews) | 

---
## Categories
**Shared Categories (3):** [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising)

**Unique to Blackbaud Raiser's Edge NXT (2):** [Nonprofit Payment Gateway Software](https://www.g2.com/categories/nonprofit-payment-gateway), [Donor Prospect Research Software](https://www.g2.com/categories/donor-prospect-research)



---
## Reviewer Demographics

### By Company Size

| Segment | Blackbaud Raiser's Edge NXT | CharityEngine | 
|---|---|---|
| **Small-Business** | 40.7% | 79.7% | 
| **Mid-Market** | 49.1% | 20.3% | 
| **Enterprise** | 10.2% | 0% | 

### By Industry

#### Blackbaud Raiser's Edge NXT

- **Non-Profit Organization Management:** 34.4%
- **Higher Education:** 19.7%
- **Hospital & Health Care:** 7.8%
- **Fund-Raising:** 6.7%
- **Education Management:** 6.0%
- **Primary/Secondary Education:** 4.9%
- **Religious Institutions:** 2.3%
- **Museums and Institutions:** 2.1%
- **Individual & Family Services:** 1.6%
- **Accounting:** 1.5%
- **Other:** 12.9%

#### CharityEngine

- **Non-Profit Organization Management:** 75.9%
- **Fund-Raising:** 3.4%
- **Education Management:** 3.4%
- **Accounting:** 3.4%
- **Religious Institutions:** 1.7%
- **Political Organization:** 1.7%
- **Philanthropy:** 1.7%
- **Mental Health Care:** 1.7%
- **Higher Education:** 1.7%
- **Health, Wellness and Fitness:** 1.7%
- **Other:** 3.4%

---
## Alternatives

### Alternatives to Blackbaud Raiser's Edge NXT

- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.4/5 stars (260 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (894 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (425 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (407 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2076 reviews)
- [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (79 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (282 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (478 reviews)

### Alternatives to CharityEngine

- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (894 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (425 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (407 reviews)
- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.4/5 stars (260 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1447 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2076 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews)
- [Zeffy](https://www.g2.com/products/zeffy/reviews) — 4.9/5 stars (934 reviews)
- [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (502 reviews)

---
## Top Discussions

### Blackbaud Raiser's Edge NXT

- Title: [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) — 2 comments
  > **Top comment:** "NXT provides a web interface along with all of the database features available in Raiser's Edge. Some functions are only available in one view or the other."
- Title: [How can i better collect data through RE NXT?](https://www.g2.com/discussions/how-can-i-better-collect-data-through-re-nxt) — 2 comments, 1 upvote
  > **Top comment:** "Hi Katelyn,

I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand..."
- Title: [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) — 1 comment
  > **Top comment:** "It's a database software for non-profit organizations to track donors and donor information"

### CharityEngine

- Title: [How much does Charity Engine cost?](https://www.g2.com/discussions/how-much-does-charity-engine-cost) — 1 comment *(includes official response)*
  > **Top comment:** "CharityEngine is a nonprofit CRM that offers every client a completely customized pricing package that's designed to eliminate your pain points, grows your..."
- Title: [What is Charity Engine software?](https://www.g2.com/discussions/what-is-charity-engine-software) — 1 comment *(includes official response)*
  > **Top comment:** "CharityEngine is an all-in-one CRM built for nonprofits. CharityEngine's complete fundraising and donor management platform allows nonprofits to centralize..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackbaud-raiser-s-edge-nxt-vs-charityengine-charityengine)