Compare Blackbaud Online Express vs Luminate

See this
comparison of Blackbaud Online Express vs. Luminate
based on data from user reviews. Blackbaud Online Express rates 3.7/5 stars with 15 reviews. Luminate rates 3.1/5 stars with 54 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Blackbaud Online Express
Free Trial Unavailable
Luminate
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.8
7.2
Ease of Use
Ease of Use
7.5
6.0
Ease of Setup
Ease of Setup
7.1
5.5
Ease of Admin
Ease of Admin
7.4
6.3
Quality of Support
Quality of Support
8.2
6.8
Ease of Doing Business With
Ease of Doing Business With
7.4
7.0
Product Direction (% positive)
Product Direction (% positive)
7.1
4.3
Meets Requirements
Blackbaud Online Express
7.8
Luminate
7.2
Ease of Use
Blackbaud Online Express
7.5
Luminate
6.0
Ease of Setup
Blackbaud Online Express
7.1
Luminate
5.5
Ease of Admin
Blackbaud Online Express
7.4
Luminate
6.3
Quality of Support
Blackbaud Online Express
8.2
Luminate
6.8
Ease of Doing Business With
Blackbaud Online Express
7.4
Luminate
7.0
Product Direction (% positive)
Blackbaud Online Express
7.1
Luminate
4.3

Features

Administration
Reporting
Blackbaud Online Express
7.4
Luminate
Not enough data available
Interaction Tracking
Blackbaud Online Express
7.1
Luminate
Not enough data available
Automation
Blackbaud Online Express
6.9
Luminate
Not enough data available
Donor Profiles
Blackbaud Online Express
Not enough data available
Luminate
Not enough data available
Fundraising
Campaign Management
Blackbaud Online Express
5.7
Luminate
Not enough data available
Online Donation Portal
Blackbaud Online Express
8.1
Luminate
Not enough data available
Event Planning
Blackbaud Online Express
6.7
Luminate
Not enough data available
Recurring Donations
Blackbaud Online Express
Not enough data available
Luminate
Not enough data available
Peer-to-peer Fundraising
Blackbaud Online Express
Not enough data available
Luminate
Not enough data available
Mobile Capabilities
Blackbaud Online Express
4.4
Luminate
Not enough data available
Marketing
Email Marketing
Blackbaud Online Express
6.9
Luminate
Not enough data available
Direct Mail Tools
Blackbaud Online Express
6.7
Luminate
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
53.3%
24.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
46.7%
58.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
17.0%
Blackbaud Online Express
Small-Business
53.3%
Mid-Market
46.7%
Enterprise
0%
Luminate
Small-Business
24.5%
Mid-Market
58.5%
Enterprise
17.0%

Reviewers' Industry

 
Non-Profit Organization Management
40.0%
Non-Profit Organization Management
64.2%
 
Higher Education
20.0%
Religious Institutions
5.7%
 
Museums and Institutions
6.7%
Hospital & Health Care
5.7%
 
Marketing and Advertising
6.7%
Museums and Institutions
3.8%
 
Hospital & Health Care
6.7%
Individual & Family Services
3.8%
 
Other
20.0%
Other
17.0%
Blackbaud Online Express
Non-Profit Organization Management
40.0%
Higher Education
20.0%
Museums and Institutions
6.7%
Marketing and Advertising
6.7%
Hospital & Health Care
6.7%
Other
20.0%
Luminate
Non-Profit Organization Management
64.2%
Religious Institutions
5.7%
Hospital & Health Care
5.7%
Museums and Institutions
3.8%
Individual & Family Services
3.8%
Other
17.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Administrator

It is easy to use. You are able to store a lot of data.

Administrator in Non-Profit Organization Management

I love how luminate online can link your donor info to email campaigns and website content. It's a really great way to segment your supporters and really target your email blasts based on their choices. I also love the autologin feature. It makes donating...

Most Helpful Critical Review
Most Helpful Critical Review
Gary W.
Administrator in Non-Profit Organization Management

You will get to a point where you will have too many records that you want to process, then you are forced to pay for the more expensive RE/FE databases

Executive Sponsor in Non-Profit Organization Management

The look and feel of email templates, click-through reporting, and ability to integrate with other systems is dated and often cumbersome.

 
Blackbaud Online Express
Most Helpful Favorable Review
Administrator

It is easy to use. You are able to store a lot of data.

Most Helpful Critical Review
Gary W.
Administrator in Non-Profit Organization Management

You will get to a point where you will have too many records that you want to process, then you are forced to pay for the more expensive RE/FE databases

Luminate
Most Helpful Favorable Review
Administrator in Non-Profit Organization Management

I love how luminate online can link your donor info to email campaigns and website content. It's a really great way to segment your supporters and really target your email blasts based on their choices. I also love the autologin feature. It makes donating...

Most Helpful Critical Review
Executive Sponsor in Non-Profit Organization Management

The look and feel of email templates, click-through reporting, and ability to integrate with other systems is dated and often cumbersome.

Screenshots

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Blackbaud Online Express
No screenshots provided
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