# Blackbaud Luminate Online vs GoFundMe Pro Comparison | | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **Star Rating** | 3.1 out of 5 | 4.3 out of 5 | | **Total Reviews** | 65 | 147 | | **Largest Market Segment** | Mid-Market (54.0% of reviews) | Small-Business (75.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Blackbaud Luminate Online Pros: - Organization (1 reviews) Cons: - Clunky Interface (1 reviews) - Limited Customization (1 reviews) ### GoFundMe Pro Pros: - Customer Support (1 reviews) - Customizability (1 reviews) Cons: - Excessive Fees (1 reviews) - Expensive (1 reviews) --- ## Ratings Comparison | Rating | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **Meets Requirements** | 7.1 (52 reviews) | 8.6 (120 reviews) | | **Ease of Use** | 6.1 (53 reviews) | 8.8 (120 reviews) | | **Ease of Setup** | 5.6 (32 reviews) | 8.7 (82 reviews) | | **Ease of Admin** | 6.3 (33 reviews) | 8.9 (89 reviews) | | **Quality of Support** | 6.8 (49 reviews) | 8.9 (117 reviews) | | **Has the product been a good partner in doing business?** | 6.7 (29 reviews) | 8.9 (87 reviews) | | **Product Direction (% positive)** | 4.5 (51 reviews) | 8.0 (113 reviews) | --- ## Pricing ### Blackbaud Luminate Online #### Entry-Level Pricing No pricing available #### Free Trial No information available ### GoFundMe Pro #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Blackbaud Luminate Online** | 7.3/10 | 9 | | **GoFundMe Pro** | 8.5/10 | 70 | #### Administration | Feature | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **Reporting** | 7.9 (8 reviews) | 8.7 (64 reviews) | | **Interaction Tracking** | 7.1 (8 reviews) | 8.1 (53 reviews) | | **Automation** | 6.7 (7 reviews) | 8.3 (57 reviews) | | **Donor Profiles** | 6.7 (6 reviews) | 8.0 (53 reviews) | #### Fundraising | Feature | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **Campaign Management** | 8.1 (8 reviews) | 9.2 (66 reviews) | | **Online Donation Portal** | 7.6 (7 reviews) | 9.4 (66 reviews) | | **Event Planning** | 6.9 (7 reviews) | 8.2 (51 reviews) | | **Recurring Donations** | 6.7 (5 reviews) | 9.0 (62 reviews) | | **Peer-to-peer Fundraising** | 8.1 (6 reviews) | 9.1 (62 reviews) | | **Mobile Capabilities** | 7.7 (5 reviews) | 8.5 (54 reviews) | #### Marketing | Feature | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **Email Marketing** | 7.9 (7 reviews) | 7.2 (36 reviews) | | **Direct Mail Tools** | 6.7 (5 reviews) | Feature Not Available | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Blackbaud Luminate Online** | N/A | N/A | | **GoFundMe Pro** | 8.8/10 | 12 | #### Administration | Feature | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **User Dashboard** | Not enough data | 8.6 (11 reviews) | | **Donor Profiles** | Not enough data | 8.5 (8 reviews) | | **Reporting** | Not enough data | 9.1 (9 reviews) | | **Templates** | Not enough data | 8.7 (9 reviews) | | **Customization** | Not enough data | 8.0 (9 reviews) | #### Donor Management | Feature | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **Moves Management** | Not enough data | Feature Not Available | | **Pledge Tracking** | Not enough data | Feature Not Available | | **E-Document Storage** | Not enough data | Feature Not Available | | **Acknowledgments & Communications** | Not enough data | 8.9 (9 reviews) | #### Interoperability | Feature | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **Event Tracking** | Not enough data | 8.9 (6 reviews) | | **Gift Tracking** | Not enough data | 9.0 (8 reviews) | | **Fund Accounting** | Not enough data | 9.3 (5 reviews) | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Blackbaud Luminate Online** | N/A | N/A | | **GoFundMe Pro** | N/A | N/A | #### Constituent Management | Feature | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **Constituent Profiles** | Not enough data | Not enough data | | **Online Portal** | Not enough data | Not enough data | | **Donor Communications** | Not enough data | Not enough data | #### Marketing Automation | Feature | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **Email Marketing** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Marketing ROI Analytics** | Not enough data | Not enough data | #### Workflow Automation | Feature | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **Donor Prospecting** | Not enough data | Not enough data | | **Data Entry** | Not enough data | Not enough data | | **Task Delegation** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **Reporting** | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | | **Automated Reports** | Feature Not Available | Not enough data | #### Integrations | Feature | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **Accounting** | Not enough data | Not enough data | | **Fundraising** | Not enough data | Not enough data | | **Grant Management** | Not enough data | Not enough data | | **Sales POS** | Not enough data | Not enough data | #### Agentic AI - Nonprofit CRM | Feature | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Fundraising Software](https://www.g2.com/categories/fundraising) **Unique to Blackbaud Luminate Online (1):** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Unique to GoFundMe Pro (1):** [Donor Management Software](https://www.g2.com/categories/donor-management) --- ## Reviewer Demographics ### By Company Size | Segment | Blackbaud Luminate Online | GoFundMe Pro | |---|---|---| | **Small-Business** | 27.0% | 75.0% | | **Mid-Market** | 54.0% | 20.1% | | **Enterprise** | 19.0% | 4.9% | ### By Industry #### Blackbaud Luminate Online - **Non-Profit Organization Management:** 65.1% - **Religious Institutions:** 4.8% - **Philanthropy:** 4.8% - **Hospital & Health Care:** 4.8% - **Museums and Institutions:** 3.2% - **Individual & Family Services:** 3.2% - **Health, Wellness and Fitness:** 3.2% - **Research:** 1.6% - **Real Estate:** 1.6% - **Marketing and Advertising:** 1.6% - **Other:** 6.3% #### GoFundMe Pro - **Non-Profit Organization Management:** 64.6% - **Fund-Raising:** 4.2% - **Hospital & Health Care:** 3.5% - **Civic & Social Organization:** 2.8% - **Individual & Family Services:** 2.8% - **Philanthropy:** 2.8% - **Health, Wellness and Fitness:** 2.1% - **Marketing and Advertising:** 2.1% - **Law Enforcement:** 1.4% - **Human Resources:** 1.4% - **Other:** 12.5% --- ## Alternatives ### Alternatives to Blackbaud Luminate Online - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (906 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews) - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (511 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2162 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (417 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4862 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1498 reviews) - [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (511 reviews) - [Zeffy](https://www.g2.com/products/zeffy/reviews) — 4.9/5 stars (1042 reviews) ### Alternatives to GoFundMe Pro - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2162 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1498 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (906 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (417 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews) - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (511 reviews) - [Bloomerang Fundraising, formerly Qgiv](https://www.g2.com/products/bloomerang-fundraising-formerly-qgiv/reviews) — 4.7/5 stars (276 reviews) - [Bonterra DonorDrive](https://www.g2.com/products/bonterra-donordrive/reviews) — 4.7/5 stars (268 reviews) --- ## Top Discussions ### Blackbaud Luminate Online No discussions available for this product. ### GoFundMe Pro - Title: [What is classy software?](https://www.g2.com/discussions/what-is-classy-software) — 2 comments > **Top comment:** "3rd party fundraising software for nonprofits looking to grow their individual giving revenue stream." - Title: [Is Classy org legit?](https://www.g2.com/discussions/is-classy-org-legit) — 1 comment > **Top comment:** "They have created a very user friendly platform, and the management and processing gets the funds from donors to your cause in a way that meets the needs of..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackbaud-luminate-online-vs-gofundme-pro)