# Blackbaud Luminate Online vs Fundraise Up Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Fundraise Up excels in user experience, highlighting its intuitive interface and AI-driven recommendations that optimize giving. Users appreciate the flexibility in presentation options on their websites, making it a standout choice for organizations looking to enhance donor engagement.
- **Users say** that Blackbaud Luminate Online offers robust capabilities for managing online payments and event registrations, particularly praising its integration with Raiser's Edge. This modular approach allows organizations to customize their setup, which can be beneficial for those with specific needs.
- **Reviewers mention** that Fundraise Up's support is exceptional, with quick response times to inquiries and seamless integration with platforms like HubSpot. This level of support can significantly ease the burden on teams managing fundraising campaigns.
- **According to verified reviews** , Blackbaud Luminate Online has strong reporting tools that allow users to generate detailed weekly reports from events. However, some users find the overall setup process less intuitive compared to Fundraise Up, which is noted for its ease of management and setup.
- **G2 reviewers highlight** that Fundraise Up's high scores in ease of use and administration make it a preferred choice for small businesses. Users appreciate the non-technical tools available for creating campaigns, which can empower teams without extensive technical expertise.
- **Users report** that while Blackbaud Luminate Online has strengths in campaign management and peer-to-peer fundraising, it faces challenges in user satisfaction compared to Fundraise Up, which consistently receives higher ratings across various metrics, indicating a more favorable overall experience.



| | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
| **Star Rating** | 3.1 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 65 | 85 | 
| **Largest Market Segment** | Mid-Market (54.0% of reviews) | Small-Business (65.9% of reviews) | 
| **Entry Level Price** | No pricing available | Pay As You Go | 

---
## Top Pros & Cons

### Blackbaud Luminate Online

Pros:
- Organization (1 reviews)

Cons:
- Clunky Interface (1 reviews)
- Limited Customization (1 reviews)

### Fundraise Up

Pros:
- Customer Support (16 reviews)
- Ease of Use (15 reviews)

Cons:
- Limited Customization (4 reviews)
- Missing Features (4 reviews)

---
## Ratings Comparison
| Rating | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
  | **Meets Requirements** | 7.1 (52 reviews) | 9.5 (79 reviews) | 
  | **Ease of Use** | 6.1 (53 reviews) | 9.5 (80 reviews) | 
  | **Ease of Setup** | 5.6 (32 reviews) | 9.0 (70 reviews) | 
  | **Ease of Admin** | 6.3 (33 reviews) | 9.3 (51 reviews) | 
  | **Quality of Support** | 6.8 (49 reviews) | 9.9 (79 reviews) | 
  | **Has the product been a good partner in doing business?** | 6.7 (29 reviews) | 9.7 (53 reviews) | 
  | **Product Direction (% positive)** | 4.5 (51 reviews) | 10.0 (75 reviews) | 

---
## Pricing

### Blackbaud Luminate Online

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Fundraise Up

#### Entry-Level Pricing

Plan: Flexible, growth-aligned pricing

Price: Pay As You Go

Description: Fundraise Up uses a simple transaction-based pricing model, so your costs scale with your fundraising success. There are no annual contracts, monthly platform fees, or tiered plans.
You only pay a platform fee on successful transactions, plus standard payment processing fees from Stripe or PayPal.
Many organizations offset most or all transaction costs through optional donor fee coverage, helping maximize net revenue from every donation.
All plans include access to Fundraise Up’s complete platform — with no feature gating or surprise add-ons.
This flexible model is ideal for organizations of all sizes, from seasonal campaigns to year-round fundraising programs.

Key Features:
- All features included. From Checkout to Campaign Pages, real-time AI optimization to global payment methods — everything is included. No tiers. No restrictions. Just tools that help you raise more.

[Learn more about Fundraise Up](https://www.g2.com/products/fundraise-up/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Luminate Online** | 7.3/10 | 9 |
| **Fundraise Up** | 9.0/10 | 67 |

#### Administration

| Feature | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
| **Reporting** | 7.9 (8 reviews) | 8.9 (50 reviews) | 
| **Interaction Tracking** | 7.1 (8 reviews) | 9.1 (48 reviews) | 
| **Automation** | 6.7 (7 reviews) | 9.0 (46 reviews) | 
| **Donor Profiles** | 6.7 (6 reviews) | 9.0 (48 reviews) | 

#### Fundraising

| Feature | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
| **Campaign Management** | 8.1 (8 reviews) | 9.1 (52 reviews) | 
| **Online Donation Portal** | 7.6 (7 reviews) | 9.6 (64 reviews) | 
| **Event Planning** | 6.9 (7 reviews) | Feature Not Available | 
| **Recurring Donations** | 6.7 (5 reviews) | 9.6 (51 reviews) | 
| **Peer-to-peer Fundraising** | 8.1 (6 reviews) | 7.6 (42 reviews) | 
| **Mobile Capabilities** | 7.7 (5 reviews) | 9.1 (45 reviews) | 

#### Marketing

| Feature | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
| **Email Marketing** | 7.9 (7 reviews) | Feature Not Available | 
| **Direct Mail Tools** | 6.7 (5 reviews) | Feature Not Available | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Luminate Online** | N/A | N/A |
| **Fundraise Up** | 8.6/10 | 21 |

#### Administration

| Feature | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
| **User Dashboard** | Not enough data | 9.0 (17 reviews) | 
| **Donor Profiles** | Not enough data | 9.3 (19 reviews) | 
| **Reporting** | Not enough data | 9.2 (20 reviews) | 
| **Templates** | Not enough data | 9.2 (20 reviews) | 
| **Customization** | Not enough data | 9.1 (17 reviews) | 

#### Donor Management

| Feature | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
| **Moves Management** | Not enough data | 8.3 (14 reviews) | 
| **Pledge Tracking** | Not enough data | 7.9 (16 reviews) | 
| **E-Document Storage** | Not enough data | 8.0 (15 reviews) | 
| **Acknowledgments & Communications** | Not enough data | 9.1 (17 reviews) | 

#### Interoperability

| Feature | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
| **Event Tracking** | Not enough data | 6.8 (14 reviews) | 
| **Gift Tracking** | Not enough data | 7.8 (16 reviews) | 
| **Fund Accounting** | Not enough data | 9.0 (16 reviews) | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Luminate Online** | N/A | N/A |
| **Fundraise Up** | N/A | N/A |

#### Constituent Management

| Feature | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
| **Constituent Profiles** | Not enough data | Not enough data | 
| **Online Portal** | Not enough data | Not enough data | 
| **Donor Communications** | Not enough data | Not enough data | 

#### Marketing Automation

| Feature | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
| **Email Marketing** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Marketing ROI Analytics** | Not enough data | Not enough data | 

#### Workflow Automation

| Feature | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
| **Donor Prospecting** | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Task Delegation** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Automated Reports** | Feature Not Available | Not enough data | 

#### Integrations

| Feature | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
| **Accounting** | Not enough data | Not enough data | 
| **Fundraising** | Not enough data | Not enough data | 
| **Grant Management** | Not enough data | Not enough data | 
| **Sales POS** | Not enough data | Not enough data | 

#### Agentic AI - Nonprofit CRM

| Feature | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Fundraising Software](https://www.g2.com/categories/fundraising)

**Unique to Blackbaud Luminate Online (1):** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm)

**Unique to Fundraise Up (1):** [Donor Management Software](https://www.g2.com/categories/donor-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Blackbaud Luminate Online | Fundraise Up | 
|---|---|---|
| **Small-Business** | 27.0% | 65.9% | 
| **Mid-Market** | 54.0% | 30.6% | 
| **Enterprise** | 19.0% | 3.5% | 

### By Industry

#### Blackbaud Luminate Online

- **Non-Profit Organization Management:** 65.1%
- **Religious Institutions:** 4.8%
- **Philanthropy:** 4.8%
- **Hospital & Health Care:** 4.8%
- **Museums and Institutions:** 3.2%
- **Individual & Family Services:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Research:** 1.6%
- **Real Estate:** 1.6%
- **Marketing and Advertising:** 1.6%
- **Other:** 6.3%

#### Fundraise Up

- **Non-Profit Organization Management:** 61.7%
- **Fund-Raising:** 11.1%
- **Marketing and Advertising:** 4.9%
- **Media Production:** 3.7%
- **Religious Institutions:** 2.5%
- **Computer Software:** 2.5%
- **Broadcast Media:** 1.2%
- **Civic & Social Organization:** 1.2%
- **Computer & Network Security:** 1.2%
- **Education Management:** 1.2%
- **Other:** 8.6%

---
## Alternatives

### Alternatives to Blackbaud Luminate Online

- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (906 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews)
- [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (511 reviews)
- [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) — 4.3/5 stars (147 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2164 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (417 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4862 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1498 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (515 reviews)

### Alternatives to Fundraise Up

- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2164 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1498 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (906 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (417 reviews)
- [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) — 4.3/5 stars (147 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Zeffy](https://www.g2.com/products/zeffy/reviews) — 4.9/5 stars (1042 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews)

---
## Top Discussions

### Blackbaud Luminate Online

No discussions available for this product.

### Fundraise Up

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackbaud-luminate-online-vs-fundraise-up)